MainStreet IT Solutions
- Company typePrivate
- Founded2012
- HeadquartersNew Holland, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
MainStreet IT Solutions firmographics
Firmographics- Name
- MainStreet IT Solutions
- Legal name
- MainStreet IT Solutions
- Website
- https://mainstreetitsolutions.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
MainStreet IT Solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Endpoint & Device Management (UEM/MDM) Services (BPAEABAF), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
Keywords
Where MainStreet IT Solutions is headquartered
LocationHeadquarters
- HQ city
- New Holland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
MainStreet IT Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Managed IT Services: Recurring monthly fees for comprehensive IT management including monitoring, support, cybersecurity, and strategic planning. Flat-fee support model with predictable monthly costs.
- Professional Services: Hourly and project-based billing for implementation, consulting, and specialized IT projects.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Per-user pricing model |
| Other | Pay-as-you-go | Hourly/project-based billing |
| Subscription | Monthly | Flat-rate monthly service packages |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
MainStreet IT Solutions product offering
Product offeringCore offering
MainStreet IT Solutions is a managed IT services provider (MSP) delivering flat-rate monthly managed IT, cybersecurity, business continuity, network and infrastructure management, data backup and disaster recovery, IT helpdesk support, and regulatory compliance services (HIPAA, NIST, CMMC, IT compliance) to small and mid-sized businesses with 25-200 employees across South Central Pennsylvania, primarily in manufacturing/construction, legal, healthcare, and financial/accounting verticals. Services are delivered via remote support and on-site visits, powered by Kaseya, supporting Microsoft 365 and Apple device ecosystems, with a guaranteed helpdesk response time of 7 minutes or less.
Product overview
MainStreet IT Solutions provides a comprehensive suite of IT services for small to mid-sized businesses (SMBs) in manufacturing, legal, healthcare, and financial/accounting sectors across South Central Pennsylvania. The core offering is Managed IT Services, which is complemented by specialized Cybersecurity Services, Business Continuity Services, Network & Infrastructure Services, Data Backup & Disaster Recovery Services, and IT Support Services. Under the Compliance & Regulatory Services umbrella, the company offers HIPAA Compliance, NIST Compliance, CMMC Compliance, IT Compliance, and Compliance Gap Assessments modules. The company also provides free assessment and educational tools including the Technology Success Scorecard, Pricing Calculator, and Business Owners' Guide to IT Support Services and Fees. The service model is built around a proprietary technology alignment process that proactively identifies and resolves IT issues before they impact business operations.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive managed IT service providing proactive technology management, helpdesk support, system monitoring, and strategic IT planning tailored for SMBs in manufacturing, legal, healthcare, and financial sectors.
- Cybersecurity Services Tailored cybersecurity services for SMBs focusing on reducing risks, continuous monitoring, threat detection, employee security training, and incident response to ensure secure and efficient operations.
- Business Continuity Services Services helping SMBs develop robust business continuity plans to maintain operations during disruptions, including disaster recovery strategies and resilience planning.
- Network & Infrastructure Services Comprehensive network design, implementation, maintenance, security, and monitoring services for business networks and IT infrastructure supporting SMB operations.
- Data Backup & Disaster Recovery Services Backup solutions, disaster recovery planning, and regular testing services to protect critical data, minimize downtime, and ensure business resilience for manufacturing, legal, healthcare, and financial industries.
- IT Support Services Dependable IT support services providing rapid issue resolution, helpdesk support, and dedicated staff for day-to-day IT management for SMBs.
- HIPAA Compliance Services Compliance services helping healthcare organizations implement and monitor IT systems aligned with HIPAA regulations to reduce cyber risk and ensure ongoing compliance.
- NIST Compliance Services Compliance support helping SMBs meet NIST cybersecurity standards with tailored compliance strategies, gap assessments, and ongoing monitoring for manufacturing, legal, and other regulated industries.
- CMMC Compliance Services Compliance services supporting defense contractors in achieving Cybersecurity Maturity Model Certification requirements.
- IT Compliance Services Tailored IT compliance services ensuring technology meets regulatory requirements across various standards and frameworks for manufacturing and legal industries.
- Compliance Gap Assessments Assessment services evaluating current IT environment against regulatory controls to identify areas needing improvement for compliance readiness.
Quantifiable outcome
- Reduce recurring IT issues by 50% within first 3-6 months
- +2 more outcomes
Companies that use MainStreet IT Solutions
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles4 records
MainStreet IT Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature1 record
MainStreet IT Solutions partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and supporting.
- Microsoft 365corePrimary technology platform partner providing productivity tools, cloud services, and security solutions integrated into managed IT service offerings for SMB clients.
- ApplecoreSupported device ecosystem alongside Microsoft, providing Mac, iPad, and iPhone support as part of comprehensive managed IT services.
- Amazon Web Services (AWS)supportingCloud infrastructure platform recommended for business cloud migrations and scalable computing needs.
- KaseyacoreTechnology platform provider powering MainStreet IT Solutions' service delivery. Website footer states 'Powered by Kaseya' indicating integration with Kaseya's IT management software suite.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
MainStreet IT Solutions competitors and assessment
Company assessmentEmerging players
- Arctic Wolf: SMB-focused security operations provider delivered largely through the MSP channel. Competes in the cybersecurity layer of MainStreet's stack, often as a partner or substitute vendor.
- eSentire: Managed detection and response (MDR) provider serving SMB and mid-market through MSP partnerships. Adjacent competitor in the cybersecurity arm of MainStreet's offering.
Others
- NinjaOne: MSP-focused endpoint management, RMM, and backup platform. Competes with Kaseya for the same downstream MSP customer base that MainStreet serves.
- Kaseya: The platform that powers MainStreet's service delivery (per the firm's own website footer). Ecosystem and platform peer rather than a direct services competitor.
- ConnectWise: Leading MSP software platform (PSA, RMM, cybersecurity) that powers thousands of MSPs including MainStreet competitors. Platform and ecosystem peer rather than a direct service competitor.
Direct peers
- Coretelligent: Northeast U.S. managed IT, cybersecurity, and cloud services provider focused on regulated SMB and mid-market clients. Directly comparable in vertical emphasis on legal, financial, and healthcare customers.
- Computex Technology Solutions: Texas-headquartered managed IT services and cybersecurity provider with a regional-and-SMB focus. Comparable service portfolio and customer scale to MainStreet.
- Dataprise: Mid-Atlantic-headquartered managed services provider serving SMB and mid-market clients with managed IT, cybersecurity, and cloud services. Direct competitor to MainStreet in geography, customer profile, and service mix.
- Impact Networking: Multi-region managed IT and business technology provider with a strong SMB and mid-market practice across the U.S. Comparable in service breadth (managed IT, security, backup, compliance) and vertical targeting.
Broad incumbents
- NexusTek: National managed IT services and cloud provider with a long-standing SMB and mid-market book. Larger, broader incumbent that competes in the same managed-services category from a wider footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
MainStreet IT Solutions social profiles
Digital presenceMainStreet IT Solutions compliance and trust
Trust signalCompliance4 records
MainStreet IT Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
MainStreet IT Solutions leadership team
Management profileNumber of profiles
Profiles2 records
MainStreet IT Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MainStreet IT Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MainStreet IT Solutions
What does MainStreet IT Solutions do?
MainStreet IT Solutions is a managed IT services provider (MSP) delivering flat-rate monthly managed IT, cybersecurity, business continuity, network and infrastructure management, data backup and disaster recovery, IT helpdesk support, and regulatory compliance services (HIPAA, NIST, CMMC, IT compliance) to small and mid-sized businesses with 25-200 employees across South Central Pennsylvania, primarily in manufacturing/construction, legal, healthcare, and financial/accounting verticals. Services are delivered via remote support and on-site visits, powered by Kaseya, supporting Microsoft 365 and Apple device ecosystems, with a guaranteed helpdesk response time of 7 minutes or less.
Is MainStreet IT Solutions a public or private company?
MainStreet IT Solutions is a private company. It is classified as family owned and is currently operating.
When was MainStreet IT Solutions founded?
MainStreet IT Solutions was founded in 2012. It employs 1 to 10 people.
Where is MainStreet IT Solutions based?
MainStreet IT Solutions is headquartered in New Holland, United States, in the North America region.
How does MainStreet IT Solutions make money?
Two revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services.
Who are MainStreet IT Solutions's main competitors?
Emerging players on record are Arctic Wolf and eSentire. Others are NinjaOne, Kaseya and ConnectWise. Direct peers are Coretelligent, Computex Technology Solutions, Dataprise and Impact Networking. NexusTek is listed as a broad incumbent.
Does MainStreet IT Solutions have an API?
No public API is recorded for MainStreet IT Solutions.
What industry is MainStreet IT Solutions in?
MainStreet IT Solutions's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEADAL, Data Security & Privacy Managed Services (DLP/Encryption). Its NAICS code is 541513 and its SIC code is 7370.