GVA

Name

GVA

Legal name

OOO Global Voyager Assistance

Website

https://gvassistance.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Medical Assistance Services

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)

SIC

Hospital & Medical Service Plans (6324), Services-Health Services (8000)

akta.pro primary industry

Assistance & Claims Management Platforms (FNOL, TPA Tech) (THALALAF)

akta.pro secondary industries

Individual Health Insurance Administration (TPA/ASO) (FSAIAEAK), Care Management & Population Health Program Administration (HLAEALAG)

Keywords

• Medical assistance services
• Air ambulance evacuation
• Maritime telemedicine
• Insurance claims administration
• Travel medical support

Headquarters

HQ city

Moscow

HQ country

Russia

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Medical Assistance Services: GVA provides emergency medical assistance services to travelers, seafarers, and expatriates worldwide. Revenue is generated through service agreements with insurance companies, P&I Clubs, and ship owners who pay for case management, coordination, and medical evacuation services.
2. Third Party Administrator (TPA) Services: As a designated partner for the Travel Insurance Industry, GVA acts as third party administrator for medical claims processing and cost containment for insurance carriers.
3. Medical Evacuation and Repatriation: Air ambulance and medical transport services for patients requiring evacuation or repatriation, including commercial airline medical escort services and specialized COVID-19 patient transfers.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

GVA is an international medical assistance company that provides 24/7 medical evacuation, repatriation, telemedicine consultation, and emergency medical support services for seafarers, travelers, expatriates, and multinational organizations. The company also acts as a third-party administrator (TPA) for insurance carriers, handling medical claims processing, cost containment, and provider network access for policyholders worldwide.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Evacuation and Repatriation Air ambulance and medical transport services for patients requiring international evacuation or repatriation, including commercial airline medical escort services and specialized COVID-19 patient transfers, delivered to insurers, ship owners, P&I Clubs, and individual patients worldwide.
• Maritime Medical Assistance Specialized 24/7 medical assistance for seafarers, including onboard telemedicine, COVID-19 case management, crew health monitoring, and emergency medical evacuation at sea, serving ship owners, ship managers, P&I Clubs, and crew managers.
• Insurance Company Services (TPA and Cost Containment) Third-party administration services for insurance carriers including medical claims processing, provider network access, 24/7 multilingual support, subrogation handling, and cost containment for international travel and medical insurance policies.
• Medical Cost Optimization and Subrogation Cost containment and subrogation services for insurance carriers and corporate clients, including medical bill review, provider rate negotiation, and recovery of paid claims from liable third parties.
• Telemedicine for Crew Members and Travelers Remote medical assessment, consultation, and advisory services for seafarers and international travelers, including COVID-19 case management guidance, provided by GVA's ICU doctors on a 24/7 basis.
• Critical Disease Treatment Organization Coordination and organization of treatment for patients with critical illnesses, including navigation through international healthcare systems and access to specialized medical facilities across the provider network.
• Medical Services at Sites and Events On-site medical clinics, first aid units, medical staffing, occupational health services, and emergency response planning for remote project sites, industrial operations, and events, primarily serving oil & gas, construction, and cruise line clients.

Quantifiable outcome

• Over 1,000,000 emergency requests handled since founding
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• International Assistance Group (IAG)coreStrategic or Co-development Partner · 1 January 2001GVA has been a regular partner of International Assistance Group since 2001. As a member of this global assistance network, GVA participates in annual forums, shares best practices with leading international assistance companies, and maintains compliance with the highest industry standards. The partnership provides GVA with access to global network capabilities and strengthens its position as a leading correspondent in the Former Soviet Union region.
• International Society of Travel Medicine (ISTM)minorStrategic or Co-development PartnerGVA is a member of the International Society of Travel Medicine, an organization dedicated to the promotion of travel health medicine. This membership provides access to the latest research and guidelines in travel medicine.
• International Maritime Health Association (IMHA)minorStrategic or Co-development PartnerGVA has been a member of the International Maritime Health Association since 2008. This membership demonstrates GVA's specialization in maritime medical assistance and provides access to maritime health guidelines and industry standards.
• Seafarers' Union of RussiaminorStrategic or Co-development PartnerGVA collaborated with the Seafarers' Union of Russia to assist with the evacuation of a Russian cargo ship crew in South Africa. This partnership demonstrates GVA's commitment to supporting seafarer welfare.

Scale indicators7 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Healix International: Provider of international medical assistance, air ambulance, and case management for insurers and corporate clients; directly comparable TPA-style services and travel/maritime assistance model to GVA.
• CEGA Group: Specialist in air ambulance repatriation, medical assistance, and travel risk management, with strong insurer and corporate client overlap; comparable in case management and evacuation service lines.
• MedAire: Specialist in maritime and aviation medical assistance, offering in-flight medical kits, remote consultations, and crew training; closely comparable to GVA's maritime medical assistance offering and seafarer customer segment.
• Global Rescue: Travel risk and crisis response company offering medical evacuation, telemedicine, and security extraction to travelers, expatriates, and enterprise clients; directly overlaps GVA's traveler assistance and evacuation capabilities.

Broad incumbents

• International SOS: Global leader in medical and travel security assistance, providing 24/7 medical evacuation, telemedicine, and on-site medical services to multinational corporations, insurers, and governments; directly comparable in core assistance services and target customer base, though materially larger in scale and geographic reach.
• Europ Assistance: Generali-owned global assistance provider serving insurers, automakers, and corporates with travel, medical, and roadside assistance; comparable as a large-scale assistance platform though broader in scope than GVA.
• International Medical Group (IMG): International travel and health insurance provider with in-house assistance and claims administration; comparable as a vertically integrated competitor in the international medical insurance/assistance space.
• AXA Assistance: Global assistance arm of AXA providing travel medical assistance, claims management, and TPA services; overlaps with GVA's TPA and travel assistance work, especially for AXA-aligned insurers.
• Crisis24 (GardaWorld): Integrated security and medical assistance provider serving multinational corporations and high-net-worth travelers with evacuation and crisis response; overlaps with GVA's evacuation and traveler segments at the enterprise tier.

Regional players

• Falck Global Assistance: Danish-rooted global medical assistance and emergency services provider with strong European and emerging-market presence; comparable in service model (assistance, evacuation, TPA) and works with insurers and corporate clients much like GVA.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/gvassistance

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GVA