Haus der Barmherzigkeit

What Haus der Barmherzigkeit does

Haus der Barmherzigkeit (HB), founded in 1875 and headquartered in Vienna (Seeböckgasse 30a, 1160 Wien), is Austria's largest non-profit provider of long-term nursing, palliative, hospice, and disability-inclusion services. It operates as an independent charitable institute (Institut Haus der Barmherzigkeit) with a corporate group of seven wholly-owned GmbH subsidiaries, delivering care through two nursing hospitals and one nursing home in Vienna, four nursing homes in Lower Austria, the FRIDOLINA children's palliative home, the new Hospiz Camillus (8 beds, opened September 2025), and HABIT (the inclusion team) which manages ~480 care places across 17 shared apartments, garçonnière clusters, time-limited housing ('das waberl'), five day centers, and mobile support services. Across all facilities HB serves approximately 1,700 chronically ill, disabled, terminally ill, or palliative residents and clients, supported by more than 2,000 employees.

The core technology stack is modest but includes digital health tools and AI-supported applications: an AI-supported delirium and fall-risk assessment pilot that replaces several hours of manual daily evaluation, simulation-based training (FRIDOLINA) for pediatric palliative scenarios, Akademie für Altersforschung pilots involving a humanoid care robot, an electronic station-resident-relative communication book, and the KliMate lifestyle app for exercise recommendations. These are applied, pilot-stage deployments rather than in-house AI R&D, with a Chief Digital Officer (Anette Jelen Csokay) framing HB's approach as solutions-oriented.

The business model is a publicly commissioned, donation-supplemented non-profit. Core operating revenue comes from two contracted public funders — the Fonds Soziales Wien for Vienna services and the State of Lower Austria for NÖ facilities — covering the majority of nursing, therapeutic, and medical costs under recurring commissioning arrangements. A secondary stream of individual and corporate donations (Takeda, VBV-Pensionskasse, Elmayer Kränzchen, Rotary, Saint Charles 'Herzi und Karl' product line, etc.) finances supplemental therapies and programs that public funding does not fully cover. Admissions flow through formal referral/intake processes, and pricing is effectively rate-regulated rather than market-priced.

Name

Haus der Barmherzigkeit

Legal name

Institut Haus der Barmherzigkeit

Website

https://hb.at

Company type

Private

Founded year

1875

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Haus der Barmherzigkeit is an Austrian non-profit founded in 1875 that delivers long-term nursing, palliative, hospice, and disability-inclusion care to roughly 1,700 chronically ill, disabled, and terminally ill residents across Vienna and Lower Austria, funded primarily by the Fonds Soziales Wien and the State of Lower Austria.

Ownership category

akta.pro rank

Product category

Long-Term Nursing and Social Care Services

NAICS

Nursing Care Facilities (Skilled Nursing Facilities) (62311), Nursing and Residential Care Facilities (623), Services for the Elderly and Persons with Disabilities (624120), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331)

SIC

Services-Skilled Nursing Care Facilities (8051), Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Long-Term Care Nursing Homes (Custodial LTC) (HLADADAB)

akta.pro secondary industries

Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), Chronic Care & Complex Care Management (HSABAIAD)

Keywords

• Long-term nursing care
• Palliative care services
• Disability inclusion support
• Geriatric medical care
• Hospice end-of-life care

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Public funding (Fonds Soziales Wien and State of Lower Austria): Core operating revenue is derived from public social funding. The Fonds Soziales Wien (FSW) funds services in Vienna; the state of Lower Austria funds NÖ facilities. This covers the majority of nursing, therapeutic, and medical care costs.
2. Donations and charitable contributions: Individual and corporate donations supplement services not fully covered by public funding. Regular campaigns include charity events, corporate partnerships (e.g., Takeda, VBV-Pensionskasse, Rotary Club), and the Elmayer Kränzchen annual ball donation.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels7 records

Core offering

Haus der Barmherzigkeit operates as Austria's oldest nonprofit charitable care institution, delivering interdisciplinary long-term nursing and medical care to chronically ill, elderly, disabled, and terminally ill individuals. It runs two nursing hospitals, five nursing homes in Vienna and Lower Austria, Vienna's first children's palliative care home (FRIDOLINA), the Hospiz Camillus hospice, and the HABIT inclusion program providing approximately 480 care places across shared living, day centers, and mobile support services for people with disabilities.

Product overview

Haus der Barmherzigkeit is a non-profit healthcare organization offering interdisciplinary long-term care and support services across Vienna and Lower Austria. The portfolio consists of two main divisions: (1) Nursing Care comprising Pflege in Wien (two nursing hospitals and one nursing home), Pflege in NÖ (four nursing homes), FRIDOLINA children's nursing home, and Hospiz Camillus end-of-life hospice; (2) Inclusion Services through HABIT providing approximately 480 care places for people with disabilities across apartments, day centers, and mobile support. Supporting services include comprehensive therapy offerings (physiotherapy, music therapy, animal therapy, art therapy) and the Akademie für Altersforschung for research. New developments include Seniorenwohnen am Stephansberg (senior living project) and Clementinum Neubau (nursing home expansion).

Differentiator

Problem solved

Functional benefit

Brands

• FRIDOLINA: Vienna's first children's care home (Kinderpflegedomizil) providing care for children and adolescents with chronic and life-limiting illnesses. Located in Vienna.
• HABIT
• Hospiz Camillus
• SANA Catering
• Seniorenwohnen Horn

Products and services

• Pflege in Wien (Nursing Care in Vienna) Interdisciplinary long-term nursing and medical care for chronically ill adults in Vienna across two nursing hospitals (HB Seeböckgasse, HB Tokiostraße) and one nursing home (HB Am Maurer Berg - St. Josef).
• Pflege in NÖ (Nursing Care in Lower Austria) Long-term, short-term, and transitional nursing care for elderly care-dependent individuals in Lower Austria across four nursing homes: HB Clementinum (Kirchstetten), HB Stephansheim (Horn), HB Urbanusheim (Poysdorf), and HB Stadtheim (Wiener Neustadt).
• FRIDOLINA Children's Palliative Care Home Vienna's first children's nursing home providing palliative care and a home-away-from-home for children and adolescents with chronic or life-limiting illnesses.
• HABIT Inclusion Services Inclusion and support services for children, youth, and adults with disabilities and high nursing support needs, providing approximately 480 care places across 17 shared apartments, garçonnière clusters, time-limited housing (das waberl), five day centers, and mobile accompaniment services across Vienna and Lower Austria.
• Hospiz Camillus Stationary hospice providing comprehensive, interdisciplinary end-of-life care for terminally ill people, featuring eight single rooms, generous communal areas with green terraces, and an interdisciplinary team with extensive palliative experience.
• Seniorenwohnen am Stephansberg Pilot project for independent and safe senior living in Horn, Lower Austria, creating 40 barrier-free senior apartments, twelve subsidized rental apartments, and a day care facility with 20 places.
• Therapie & Medizin (Therapy and Medicine) Comprehensive therapeutic and medical services for residents and patients, including physiotherapy, music therapy, animal-assisted therapy, art therapy, and medical consultations.
• Akademie für Altersforschung (Academy for Aging Research) Research and teaching academy focused on aging research, conducting joint projects with the Medical University of Vienna including digital and lifestyle interventions such as the KliMate app and a humanoid robot used in resident interaction.

Quantifiable outcome

• Served approximately 1,700 seriously ill and disabled people across seven nursing facilities and over 20 HABIT locations.
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• IMC KremscoreStrategic or Co-development Partner · 16 February 2026Strategic partnership to deepen collaboration between IMC Krems and Haus der Barmherzigkeit in nursing education and research. Both institutions will work together on joint research projects, study programs, and strengthening the nursing profession. The goal is to bundle nursing expertise and contribute to improving nursing care in Lower Austria.
• Takeda Pharmaceutical CompanyminorGTM or Marketing Partner · 5 February 2026Takeda Austria employees support HABIT through annual charity events including a Christmas punch festival (Charity-Punschfest) that raised €8,485 in 2025. Additionally, a deposit refund donation system was introduced at Takeda's Vienna facilities enabling ongoing support for HABIT's inclusive work.
• Fonds Soziales Wien (FSW)coreOthersThe Fonds Soziales Wien funds nursing and care services at HB facilities in Vienna, including the FRIDOLINA children's palliative home and Hospiz Camillus. FSW is the primary public commissioning body for HB's Vienna operations.
• State of Lower Austria (Land Niederösterreich)coreOthersThe state of Lower Austria funds HB's four nursing homes in NÖ (Clementinum, Stephansheim, Urbanusheim, Stadtheim) and the pilot project Seniorenwohnen in Horn.
• Leitbetriebe AustriaminorGTM or Marketing PartnerLeitbetriebe Austria co-organized the 150th anniversary benefit concert with HB at the Haus der Industrie, which raised approximately €10,000 for HB's work. Leitbetriebe Austria is committed to social responsibility and corporate citizenship.
• O.P.P-Compliance GmbH (Ombudsstelle meinhinweis.at)minorImplementation/ SI/ Consulting PartnerHB partnered with the independent ombudsman office of O.P.P-Compliance GmbH (based in Wels) to implement an internal whistleblower system compliant with EU Whistleblower Directive requirements. O.P.P. acts as a neutral clearing house for all incoming reports.
• Saint Charles Organics GmbHminorGTM or Marketing PartnerSaint Charles collaborated with HB on the 'Herzi und Karl' (Pflege für Körper und Karma) charity product line launched for HB's 150th anniversary. Saint Charles provides formulation and production for the product.
• Tanzschule ElmayerminorGTM or Marketing PartnerThe Elmayer Kränzchen, Vienna's traditional society ball, has supported HB's children's projects for over 100 years. In 2026, the ball donated €30,000 (half of its total €60,000 donation) to FRIDOLINA.
• Medizinische Universität WiencoreStrategic or Co-development PartnerHB serves as a teaching hospital for the Medical University of Vienna's compulsory course 'Social Competence' for first-semester medical students. The two institutions collaborate on research and teaching, with HB's Akademie für Altersforschung led by a professor from MedUni Wien.
• Rotary Club Wien-MozartminorGTM or Marketing PartnerThe Rotary Club Wien-Mozart organized the annual Rotary Duckrace charity event on Danube Island, with HABIT as a designated donation recipient. The event combines community entertainment with fundraising for social projects.
• Industriellenvereinigung (IV)minorGTM or Marketing PartnerThe Austrian Industrial Association (IV) provided the Festsaal at Haus der Industrie free of charge for HB's 150th anniversary benefit concert. IV-General Secretary Christoph Neumayer participated in the event.

Scale indicators5 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• SeneCura Kliniken- und HeimbetriebsgmbH: One of Austria's largest private nursing home and rehabilitation operators. Comparable in delivering long-term residential care across multiple Austrian states with a similar mix of chronic and geriatric care, though as a for-profit entity.
• Hilfswerk Österreich: Major non-profit provider of home care, mobile nursing, and elderly support services across Austria, including Vienna and Lower Austria. Comparable in elder-care service delivery and FSW/regional public funding reliance.
• Kuratorium Wiener Pensionisten-Wohnhäuser (KWP): City of Vienna's municipal operator of retirement and nursing homes. Directly comparable: both operate publicly commissioned nursing facilities serving elderly chronically ill residents in Vienna, drawing on the same FSW funding pool.
• Caritas Österreich (Wien & NÖ): Austria's largest Catholic non-profit social services organization, operating nursing homes, mobile care, hospice and disability services in Vienna and Lower Austria. Closely comparable non-profit mission and service mix to HB.
• Diakonie Österreich: Protestant non-profit social services umbrella operating nursing, hospice, and disability services in Austria. Comparable non-profit elder and disability care footprint, including Vienna-based facilities and mobile care.

Regional players

• Samariterbund Wien: Austrian aid and care organization with significant Vienna presence offering mobile care and senior services. Comparable in publicly funded elder care, with partial overlap in Vienna/NÖ geography.
• Malteser in Österreich / Malteser Deutschland: Catholic aid organization operating hospice and mobile care services in Austria and Germany. Comparable in hospice and palliative care delivery (similar to HB's Hospiz Camillus and FRIDOLINA), primarily across the DACH region.

Broad incumbents

• Korian SA: Large European operator of nursing homes, assisted living, and home care services across multiple countries. Comparable as a broad incumbent in the long-term residential care category, though operating on a much larger for-profit scale.
• ORPEA Group (CLINIPSY/CLINEA): Major European provider of long-term care, post-acute, and psychiatric services across multiple countries. Comparable as a broad incumbent in skilled nursing and residential elder care, though geographically outside Austria.

Emerging players

• Volkshilfe Österreich: Non-profit social services organization providing home care, 24-hour care, and elderly support across Austria. Overlaps with HB in non-medical elderly services and mobile accompaniment, but less concentrated in inpatient nursing hospitals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@hausderbarmherzigkeit
• Facebookfacebook.com/hausderbarmherzigkeit
• LinkedInlinkedin.com/company/haus-der-barmherzigkeit

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Haus der Barmherzigkeit