JMI Technologies

What JMI Technologies does

JMI Technologies is a private IT services firm founded in 2006 and headquartered in the New York metropolitan area (Garden City, NY), serving small and mid-sized businesses. The company delivers managed IT services, cybersecurity, custom application development, telecommunications and VoIP, website development, and an AI automation practice. Its delivery model relies on a multi-vendor technology stack — including Microsoft, Lenovo, SentinelOne, HP, SonicWall, Sangoma, Keeper, Avanan, Dropsuite, Freshservice, and N-Able — procured in part through distribution partners Pax8 and TD Synnex.

The business model combines recurring managed services contracts (endpoint management, EDR, backup, monitoring, telephony) with project-based professional services for custom development, web build-outs, and AI automation engagements. Customer targeting spans healthcare, finance, education, retail/e-commerce, manufacturing, and professional services — typical verticals for an SMB-focused managed services provider with compliance-aware security positioning.

The newest revenue line is AI automation, encompassing workflow automation, custom AI agents, anomaly detection, generative AI content production, and lead-scoring recommendation engines. No public funding events, revenue figures, or named enterprise customers are disclosed; the firm operates as a bootstrapped, regional services provider with an 11-50 employee headcount band.

Name

JMI Technologies

Legal name

JMI Technologies

Website

https://jmitech.net

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

JMI Technologies is a New York-area managed IT services provider serving small and mid-sized businesses across healthcare, finance, education, and retail with managed IT, cybersecurity, custom development, telecommunications, and AI automation services.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Communications Services, Nec (4899)

akta.pro primary industry

Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ)

akta.pro secondary industries

Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), API Development, Integration & Microservices Modernization (BPAEAFAD)

Keywords

• Managed IT services
• Cybersecurity solutions
• Custom software development
• VoIP telecommunications
• AI workflow automation

Headquarters

HQ city

Garden City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Managed IT Services: Recurring managed services revenue from ongoing IT management, monitoring, backup solutions, and patching services. Provides predictable recurring revenue with 24/7 support.
2. Custom Development Projects: Project-based custom application development including web applications, mobile apps, and enterprise solutions. One-time fees for design, build, and deployment.
3. Cybersecurity Services: Advanced cybersecurity solutions including EDR, intrusion prevention/detection, and zero trust architecture implementation and monitoring.
4. AI Automation Services: AI workflow automation, custom AI agent development, tool integration, and ongoing optimization services.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

JMI Technologies delivers a comprehensive suite of technology services for small and medium-sized businesses, including managed IT services (remote monitoring, backup, 24/7 help desk), advanced cybersecurity (EDR, intrusion prevention, zero trust architecture), custom application development (web, mobile, enterprise apps using modern frameworks), telecommunications (cloud VoIP and unified communications), website development, and AI-powered workflow automation. The company positions itself as a single-source technology partner for SMBs across the New York metropolitan area.

Product overview

JMI Technologies offers a suite of six integrated technology services designed for small to medium-sized businesses. The portfolio centers on Managed IT Services as the foundational offering, complemented by Cyber Protection for security, Application Development for custom software, Telecommunications for communication systems, Website Development for digital presence, and AI Automation for workflow optimization. These services are designed to work together as a comprehensive technology stack, enabling clients to source all their technology needs from a single partner.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Proactive IT management for SMBs including remote monitoring and management, automated backup solutions, 24/7 help desk support, and scheduled patching and updates to keep business systems running at peak performance with a 99.9% uptime guarantee.
• Cyber Protection Advanced cybersecurity services for SMBs including Endpoint Detection and Response (EDR), Intrusion Prevention and Detection Systems (IPS/IDS), Zero Trust Security Architecture, and 24/7 AI-powered threat monitoring with rapid response capabilities.
• Application Development Custom-built web, mobile, and enterprise applications for SMBs using modern frameworks (React, Node.js, Python, JavaScript, TypeScript, Java, Swift, Kotlin, Flutter, React Native), with services including authentication, database architecture, and RESTful/GraphQL API development.
• Telecommunications Modern business communication systems including cloud-based VoIP phone systems, unified communications integrating voice, video and messaging, HD video conferencing, and network infrastructure design and implementation.
• Website Development Custom websites for SMBs featuring mobile-first responsive design, SEO optimization, e-commerce solutions, content management systems, and SSL security best practices. Delivered with a 98/100 performance score and 95/100 SEO score benchmark.
• AI Automation AI-powered workflow automation services for SMBs that automate 20-40% of repetitive business tasks. Includes intelligent workflow analysis and design, end-to-end implementation, custom AI agent development, tool integration, performance optimization, and training and support.

Quantifiable outcome

• Automate 20-40% of repetitive business tasks using existing tools
• +4 more outcomes

Segments7 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationTechnology partnership providing Microsoft solutions and integrations as part of JMI's comprehensive technology stack for SMB clients.
• LenovocoreTechnology or IntegrationHardware partnership offering Lenovo devices and solutions integrated into JMI's managed IT and technology services.
• SentinelOnecoreTechnology or IntegrationCybersecurity partnership providing AI-powered endpoint detection and response (EDR) solutions as part of JMI's security offerings.
• HPcoreTechnology or IntegrationHardware partnership providing HP devices and printing solutions integrated with managed IT services.
• SonicWallcoreTechnology or IntegrationCybersecurity partnership providing next-generation firewalls and network security solutions.
• SangomacoreTechnology or IntegrationTelecommunications partnership providing VoIP and unified communications solutions for business connectivity.
• N-AblecoreTechnology or IntegrationRemote monitoring and management partnership providing RMM tools for managed IT services delivery.
• Pax8coreChannel Partner/ Reseller/ DistributorCloud distribution partnership providing access to cloud solutions and services for SMB clients through a cloud marketplace.
• TD SynnexcoreChannel Partner/ Reseller/ DistributorTechnology distribution partnership providing access to broad technology portfolio and solutions.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Dataprise: Dataprise is an East Coast US-based MSP offering managed IT, cybersecurity, and cloud services to SMB and mid-market clients. Geographic and segment overlap with JMI is high, and the bundled cybersecurity + managed IT model is comparable.
• Charles IT: Charles IT is a Connecticut-based managed IT services provider targeting SMBs with managed IT, cybersecurity, and cloud services. Similar size, regional profile, and SMB focus as JMI.
• Thrive: Thrive is a managed services and cybersecurity provider with NextGen platform capabilities covering managed IT, SOC, and cloud for SMB through enterprise. Comparable to JMI on managed IT plus managed cybersecurity positioning.
• Corsica Technologies: Corsica Technologies is a managed IT and cybersecurity provider focused on SMB and mid-market clients, with comparable service mix (managed IT, EDR/MDR, compliance). Highly comparable on the cybersecurity + managed services combination JMI sells.
• Netgain: Netgain is a managed IT, cloud, and cybersecurity provider serving SMB and mid-market clients across multiple verticals. Comparable business model and managed-services-plus-cybersecurity positioning.
• Integris: Integris is a US managed IT services provider serving SMBs with managed IT, cybersecurity, and cloud services. Similar target customer profile and service portfolio to JMI.
• Ntiva: Ntiva is a US managed IT services and cybersecurity provider serving SMB and mid-market clients with a similar full-stack portfolio (managed IT, cybersecurity, cloud, telecom). It is the closest analog to JMI in size, target segment, and service breadth.

Broad incumbents

• eSentire: eSentire is a larger, specialized MDR/MSSP focused on 24/7 threat monitoring and response. Comparable cybersecurity capability set to JMI's Cyber Protection offering, but operates at significantly greater scale and as a pure-play MSSP.
• Arctic Wolf: Arctic Wolf is a large MSSP offering managed detection and response, security operations, and vulnerability management. It overlaps with JMI's EDR and Zero Trust capabilities but operates nationally and at much greater scale.

Others

• Kaseya: Kaseya is a leading MSP platform provider offering RMM, PSA, and security tools — the underlying tooling that MSPs like JMI use to deliver managed services. Not a direct competitor, but an enabling ecosystem participant.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JMI Technologies