What Landlord Action does

Landlord Action Ltd is an SRA-regulated specialist legal practice (SRA Number 605660) providing fixed-fee landlord legal services in England and Wales. Founded in 1999 by Paul Shamplina and Jonathan Chippeck, the firm pioneered a three-step fixed-fee eviction process covering notice drafting (Step 1), court claim issuance through to possession order (Step 2), and bailiff or High Court Enforcement Officer enforcement (Step 3). It has handled over 40,000 cases since inception and positions itself as the first fixed-fee tenant eviction specialist in the UK.

The firm operates a cloud-based case management system with electronic client onboarding via Infotrack for AML and identity verification, and uses Ashley Taylors Legal Ltd as an external advocacy partner for court hearings. Beyond core eviction work, the product surface includes debt recovery (tracing, MCOL claims, charging orders, writs of control, attachment of earnings), housing conditions defence (Pre-Action Protocol responses, rent repayment orders, access injunctions), squatter removal via trespass claims and Interim Possession Orders, commercial eviction, and tenancy document drafting in partnership with Hamilton Fraser.

Landlord Action generates revenue exclusively through fixed-fee professional services billed per matter (with hourly rates reserved for complex or defended cases), targeting individual private landlords and letting agents in the UK private rented sector. Distribution is direct-to-consumer and B2B via telephone, email and online instruction forms, supplemented by an agent referral channel. Since 2017 the firm has operated as a fully owned subsidiary of HFIS Plc (trading as Hamilton Fraser), which is itself part of Brown & Brown, Inc., giving the firm ecosystem access to insurance, deposit protection and redress services across the HFIS group.

Name

Landlord Action

Legal name

Landlord Action Ltd

Website

https://landlordaction.co.uk

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

Landlord Action is an SRA-regulated specialist legal firm in England and Wales providing fixed-fee eviction, debt recovery, squatter removal and housing-conditions services to private landlords and letting agents via a standardised three-step process, and operates as a subsidiary of HFIS Plc within the Brown & Brown group.

Ownership category

akta.pro rank

Product category

Legal Services for Landlords

NAICS

Residential Property Managers (531311), Nonresidential Property Managers (531312)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Residential Lease Administration & Tenant Services (BPAJAFAL)

akta.pro secondary industry

Property Management Advisory & Leasing Administration (FSAEAJAN)

Keywords

• Landlord legal services
• Tenant eviction services
• Property possession claims
• Rental debt recovery
• Squatter removal services

Headquarters

HQ city

Borehamwood

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Fixed-Fee Eviction Services: Three-step fixed-fee process covering case review, notice drafting and service, court claim issuance, and bailiff enforcement. Fees vary by notice type (Section 8 rent arrears, Section 8 non-rent arrears, Notice to Quit) and whether Landlord Action originally served the notice. Step 1 ranges from £345.60 to £990.00; Step 2 from £1,528.00 to £1,744.00; Step 3 from £473.00 to £1,640.00.
2. Debt Recovery Services: Address trace (£109), employment trace (£109), combined trace (£168.60), pre-action letter (£240–£360), MCOL money claim (£360 plus court fee), charging order (£1,051.00), High Court writ of control (£652.90), bankruptcy statutory demand (£650.00), attachment of earnings (£555.00), and other enforcement options. All fees are fixed.
3. Tenancy Document Drafting: Template Assured Shorthold Tenancy agreement (£150), solicitor check and tailored agreement (£300–£660), amendment service (£1,980), and rent repayment agreement documents provided through Hamilton Fraser partnership.
4. Housing Conditions Legal Services: Pre-Action Protocol letter response (£3,500 plus VAT plus disbursements), rent repayment order (£4,500 plus VAT plus disbursements), and access injunction application (£250 letter plus £2,000 court application).
5. Squatter Removal Services: Standard trespass claim (£2,500 total) and Interim Possession Order (£3,250 total), both including fees, VAT, and disbursements.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Landlord Action is an SRA-regulated specialist legal services firm providing fixed-fee legal support to landlords in England and Wales. Its core offering is a three-step fixed-fee eviction process (case review and notice drafting, court claim issuance, and bailiff enforcement), complemented by debt recovery, housing conditions legal services, squatter removal, commercial eviction, and tenancy document drafting.

Product overview

Landlord Action is a specialist legal services firm providing eviction and housing law services to landlords in England and Wales. The core offering is a three-step fixed-fee eviction process: Step 1 (case review and notice drafting), Step 2 (court claim issuance through possession order), and Step 3 (bailiff enforcement). This is complemented by debt recovery services (address tracing, pre-action letters, money claims, and enforcement), housing conditions legal support, squatter removal, commercial eviction, and a tenancy document drafting service. All services are authorized and regulated by the Solicitors Regulation Authority (SRA Number 605660), and the firm is part of the HFIS group and Brown & Brown.

Differentiator

Problem solved

Functional benefit

Products and services

• Eviction Services SRA-regulated specialist legal service for landlords handling eviction matters, including Section 8 and Section 21 notices, possession claims, and bailiff enforcement. Operates a three-step fixed-fee process for standard end-of-tenancy cases.
• Debt Recovery Services Rapid residential debt recovery services including address/employment tracing, pre-action letters, money claims, and enforcement actions such as High Court writs, charging orders, attachment of earnings, and bankruptcy statutory demands.
• Housing Conditions Services Legal services for landlords responding to Pre-Action Protocol letters, rent repayment orders, and access injunction applications related to housing condition disputes.
• Squatter Removal Services Swift squatter removal through standard trespass claims and Interim Possession Orders (IPO), working with police and courts to recover properties occupied by trespassers.
• Commercial Eviction Services Commercial lease eviction services including forfeiture, certified bailiff instruction for goods seizure and property recovery for commercial tenants who have breached their lease.
• Tenancy Document Drafting Service Professional tenancy document drafting service in partnership with Hamilton Fraser, offering rent repayment agreements, agent terms of business, and Assured Shorthold Tenancy (AST) agreements.
• Assured Shorthold Tenancy (AST) Agreement Legally compliant template tenancy agreement with optional solicitor tailoring services for landlords.
• Agent Services Specialist legal services tailored for letting agents managing landlord portfolios and problem tenant situations, including agent-branded instruction and compliance advice.

Quantifiable outcome

• Over 40,000 cases handled since 1999
• +5 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Partnerships

Seven partnerships are on record, tiered core and minor.

• HFIS Plc (Hamilton Fraser)coreStrategic or Co-development Partner · 1 January 2017Landlord Action is a fully owned subsidiary of HFIS Plc (trading as Hamilton Fraser), which has been part of the HFIS group since 2017. HFIS provides access to insurance partnerships, enhanced insurance products, risk management resources, and expertise across the group including mydeposits, Client Money Protect, Property Redress Scheme, Total Landlord Insurance, and LandlordZONE.
• Ashley Taylors Legal LtdcoreImplementation/ SI/ Consulting PartnerAshley Taylors Legal Ltd is the advocacy firm used by Landlord Action for representation at court hearings. This is described as the most cost-effective way to provide clients with representation at court. By instructing Landlord Action, clients agree to relevant case information being shared with Ashley Taylor Legal Ltd.
• Hamilton Fraser (Podcast)minorStrategic or Co-development PartnerLandlord Action's content hub includes a podcast series created in partnership with Hamilton Fraser (part of HFIS Group). The podcast provides regular episodes with tips for landlords and agents.
• Total Landlord InsuranceminorStrategic or Co-development PartnerTotal Landlord Insurance is part of the HFIS group and offers specialist landlord insurance products. Landlord Action cross-promotes Total Landlord Insurance and refers clients for rent protection and legal expenses cover.
• mydepositsminorStrategic or Co-development Partnermydeposits is a tenancy deposit protection scheme within the HFIS group. Landlord Action cross-references mydeposits compliance as part of its legal advice on deposit legislation.
• Client Money ProtectminorStrategic or Co-development PartnerClient Money Protect is a client money protection scheme for letting agents within the HFIS group. Listed as part of the Total Property ecosystem.
• Property Redress SchememinorStrategic or Co-development PartnerProperty Redress Scheme provides independent complaint handling and mediation for the private rented sector. Part of the HFIS group ecosystem.

Scale indicators5 records

Recent moves8 records

Expansion highlights6 records

Emerging players

• OpenRent: UK proptech platform serving landlords with letting, referencing, and tenancy services. While not a legal services firm, OpenRent competes for landlord wallet share and offers adjacent documentation and tenant-finding services that overlap with Landlord Action's tenancy document drafting product.

Others

• Total Landlord Insurance: Sister company within the HFIS group offering specialist landlord insurance including rent protection and legal expenses cover. Adjacent product offering with natural cross-sell pathways from Landlord Action's landlord client base.
• National Residential Landlords Association (NRLA): UK trade body representing private landlords, providing guidance, training, and template documentation. Not a direct competitor, but a complementary ecosystem participant that influences landlord purchasing decisions and could partner or compete for advisory content.
• Hamilton Fraser (HFIS Plc): Parent company of Landlord Action and provider of landlord insurance, deposit protection, and redress services. Related-party participant in the HFIS ecosystem that Landlord Action cross-sells into.

Direct peers

• Hodge Jones & Allen Solicitors: UK law firm with a recognised housing law practice covering landlord-tenant disputes, possession proceedings, and eviction matters. Comparable specialist positioning serving landlord-side housing clients.
• Dutton Gregory Solicitors: UK full-service law firm with a dedicated landlord and tenant department offering possession proceedings, eviction, and housing dispute services to private landlords. Directly comparable in target customer (private landlords) and service offering (eviction, possession claims).
• Ridley & Hall Solicitors: UK law firm with a specialist housing and property team handling landlord possession claims, eviction, and tenant disputes. Directly comparable niche specialism and client base.
• Duncan Lewis Solicitors: Large UK law firm with a specialist housing and landlord & tenant department handling possession claims, eviction, disrepair, and housing-related litigation. Competes for the same private landlord and letting agent clients across England and Wales.
• Stephensons Solicitors: UK law firm with a substantial housing and property department providing landlord possession services, eviction, and disrepair defence. Comparable in serving private landlords with dedicated housing law capability.

Broad incumbents

• Mishcon de Reya: Major UK law firm with a real estate and property disputes practice covering commercial and residential landlord matters. Overlaps in client base (property owners) but does not specialise in low-cost fixed-fee residential eviction like Landlord Action.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/landlordaction
• YouTubeyoutube.com/@hfis-group
• Facebookfacebook.com/LandlordAction
• LinkedInlinkedin.com/company/landlordaction

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Landlord Action