es2000
es2000 Errichter Software GmbH is a German ERP software vendor founded in 1991 that provides vertical ERP suites (esoffice, ESERP 3) for security installers, ITK system houses, building technology contractors and related trade contractors in German-speaking markets, monetized through licenses, subscriptions and maintenance fees.
- Company typePrivate
- Founded1991
- HeadquartersOsnabrück, Germany
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What es2000 does
es2000 Errichter Software GmbH is a privately held German software company founded in 1991 and headquartered in Osnabrück, Lower Saxony, that develops and sells vertical ERP software for the 'Errichter' (installer/trade contractor) industry in German-speaking markets. Its customer base comprises security system installers, ITK system houses, building technology technicians and outfitters, elevator service companies, fire protection specialists, HVAC/climate technology firms and sanitation/restoration companies, with named enterprise references including Jomos Brandschutz AG, MAB-Meldeanlagenbau GmbH and Elko Technik GmbH & Co. KG.
The company's product portfolio centers on two ERP platforms — the established esoffice (version 14) and the next-generation ESERP (version 3.xx) — built on a Windows Server / Microsoft SQL Server (or Firebird) / .NET Framework stack and extended through a tightly integrated suite of add-on modules: esweb (browser-based access), esmobile (iOS/Android/Windows field app), esBusinessserver (central server middleware), esExchange (Microsoft Exchange calendar/task sync), esOutlook-AddIn, esBarcode, esTapi (telephony), esMSRS (Microsoft Reporting Services integration), esdbm and a merchandise-management integration module. Native support for ZUGFeRD and XRechnung electronic invoicing standards, plus integration with VdS-certified fire protection processes and partnerships with Microsoft (Gold Partner), Honeywell, HEKATRON, BHE and bvbf, position the suite as a compliance-ready, ecosystem-anchored vertical ERP.
es2000 monetizes through a mix of one-time software licenses, monthly/annual subscription (rental) contracts, 2%-of-license recurring maintenance fees with annual indexation, premium Customer Success Management (CSM) add-ons, and time-and-materials professional services for implementation, training and consulting. Go-to-market is primarily direct sales with a consultation-led motion (free initial consultation), supported by vertical-specific landing pages, trade show participation and industry association memberships; distribution is concentrated in Germany with an English-language site signaling limited international optionality. The company operates as an independent, self-sustaining GmbH (branded 'es2000 by craftview') with no disclosed external funding, M&A or ownership changes since founding.
es2000 firmographics
Firmographics- Name
- es2000
- Legal name
- es2000 Errichter Software GmbH
- Website
- https://es2000.de
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- es2000 Errichter Software GmbH is a German ERP software vendor founded in 1991 that provides vertical ERP suites (esoffice, ESERP 3) for security installers, ITK system houses, building technology contractors and related trade contractors in German-speaking markets, monetized through licenses, subscriptions and maintenance fees.
- Ownership category
- akta.pro rank
es2000 industry classification
Industry- Product category
- Industry-specific ERP Software for Trade Contractors
- NAICS
- Software Publishers (5132), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (5415)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Professional Services Automation (PSA) & Services ERP (HDAEAEAF)
- akta.pro secondary industries
- Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA), ERP Managed Services & AMS (Application Management) (BPAEAGAB)
Keywords
Where es2000 is headquartered
LocationHeadquarters
- HQ city
- Osnabrück
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
es2000 business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Others
Revenue model
- Software Purchase (One-Time License): es2000 offers perpetual software licenses for esoffice and ESERP platforms. Customers acquire a one-time license for the software modules they need, with the license providing permanent usage rights upon full payment. The license fee is based on the number of users and modules selected. This model appeals to customers preferring upfront capital expenditure over ongoing subscription costs.
- Software Rental (Subscription): es2000 provides a rental/subscription model (Miete/Subscriptions) for customers preferring OpEx over CapEx. Under this model, customers pay a monthly rental fee for access to the software. The rental fee includes access to the software, updates, and basic support. This model lowers the barrier to entry and provides predictable recurring revenue for es2000.
- Software Support/Maintenance: Annual support and maintenance fees calculated as 2% of the license value (for purchase model) or included in the subscription (for rental model). Support includes program updates, remote maintenance, and application support. The support fee increases by 2.8% annually at the start of each new contract year. This provides predictable recurring revenue and ensures customers stay on current versions.
- Customer Success Manager (CSM) Service: Premium customer success management service offered as an add-on to existing software maintenance or rental contracts. CSM provides dedicated personal support, optimization assistance, and enhanced service levels. This service is offered in different packages with varying levels of support, including Premium Support minutes and Service-Level Agreements.
- Professional Services: Additional professional services including consulting, technical support beyond standard maintenance, training, onboarding, and implementation services. These are billed separately based on time and materials using the company's price list. Remote maintenance and on-site support services are also available as billable professional services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Support/Maintenance for purchased software: 2% of license value annually |
| Subscription | Monthly | Subscription/Rental model for ES office and ESERP platforms |
| Subscription | Annual | Customer Success Manager (CSM) add-on service |
| Other | Pay-as-you-go | Professional Services (Consulting, Training, Onboarding, Implementation) |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels7 records
es2000 product offering
Product offeringCore offering
es2000 develops and sells modular ERP software (esoffice version 14 and ESERP 3) tailored to trade contractors and installers (Errichter) in security technology, ITK system houses, building technology, elevator service, fire protection, HVAC, and sanitation. Offerings combine office administration, CRM, project management, service/maintenance, accounting, inventory, and field-service enablement through the integrated esweb browser interface and esmobile apps for iOS, Android, and Windows, sold via perpetual license or monthly subscription with recurring support and optional premium CSM services.
Product overview
es2000 offers a modular ERP software suite for contractor trades (Errichter), particularly security installers, ITK system houses, building technology companies, elevator service providers, and fire protection specialists. The product portfolio includes two main ERP platforms: esoffice (current version 14) and its next-generation successor ESERP (version 3.x). Both platforms share a modular architecture with base packages for Office, CRM, Resource Planning, Order Processing, Accounting, Service Management, and Web/Mobile access. Additional modules extend functionality to include Exchange synchronization (esExchange), Outlook integration (esOutlook-AddIn), barcode scanning (esBarcode), advanced reporting (MSRS), database management (esdbm), telephony (esTapi), Wawi integration (eswawi), and mobile access (esmobile). The web-based interface (esweb) provides browser-based access with responsive mobile views, while the esBusinessserver handles central server communication and document management.
Differentiator
Problem solved
Functional benefit
Brands
- ESOFFICE: ERP software product line for security installers, ITK system houses, building technicians, elevator service companies, and fire protection businesses.
- ESERP
- esweb
- esmobile
- esBusinessserver
- esExchange
- esOutlook-AddIn
- ESWAWI
- craftview
Products and services
- esoffice (Version 14)
Quantifiable outcome
- Complete digital documentation of project evaluations and processes
- +2 more outcomes
Companies that use es2000
Customer profileNamed customers3 records
Segments7 records
Ideal customer profiles3 records
es2000 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature10 records
es2000 partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- MicrosoftcoreMicrosoft is listed as a Gold Partner of es2000. Microsoft provides the underlying technology platform for es2000 solutions including Windows Server, Microsoft SQL Server, Microsoft Exchange, Microsoft Office 365, and Microsoft Reporting Services. The partnership involves deep technical integration with Microsoft products, and es2000's solutions are designed to work seamlessly with Microsoft ecosystems.
- Hochschule OsnabrückminorOsnabrück University of Applied Sciences is listed among es2000's partners, suggesting a collaboration on research, talent development, or product development initiatives.
- BHE (Bundesverband Sicherheitstechnik)coreThe Federal Association for Security Technology (BHE) is a key industry association partner. Membership provides es2000 access to the network of security installers in Germany and demonstrates industry credibility and expertise.
- bvbf (Bundesverband Brandschutz)coreThe Federal Association for Fire Protection (bvbf) is a key industry association partner for es2000, providing access to fire protection companies and specialists who are target customers for the company's fire protection industry modules.
- KOMSAminorKOMSA, a value-added distributor for IT and telecommunications, is listed among es2000's partners, potentially providing distribution channels for ITK system house customers.
- HerweckminorHerweck AG is a telecommunications distributor listed among es2000's partners, likely serving the ITK system house customer segment.
- interkeyminorinterkey, a key systems provider, is listed among es2000's partners.
- Microsoft Ireland Operations LimitedcoreMicrosoft Ireland Operations Limited is listed as a sub-processor in the data processing agreement, providing Azure cloud infrastructure services and ZUGFeRD e-invoice API services for the ESWAWI SaaS solution.
- TeamViewer Germany GmbHcoreTeamViewer is used as the remote maintenance software for remote support and assistance to customers' clients. This enables es2000 to provide remote desktop support and troubleshooting services to customers using their software.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
es2000 competitors and assessment
Company assessmentBroad incumbents
- Microsoft Dynamics 365 Business Central: Broad mid-market ERP suite from Microsoft that competes in the same Microsoft-stack ecosystem where es2000 operates. Comparable as an alternative platform for trade-contractor customers, though it lacks es2000's deep installer-vertical workflow specialization.
- ServiceMax: Asset-centric field service management platform for equipment-intensive service organizations. Comparable to es2000 in addressing service-and-maintenance workflows for installed equipment bases, including security and building technology assets.
- SAP Business One: Mid-market ERP suite from SAP often deployed by trade contractors, distributors, and service organizations in DACH. Comparable as a generalist ERP alternative to es2000 for mid-market trade customers, particularly in German-speaking markets.
- Salesforce Field Service: Cloud field service management module within the Salesforce platform, increasingly adopted by service organizations. Comparable to es2000's esweb/esmobile field-service functionality, though embedded in a generalist CRM/ecosystem rather than vertical-specific.
- Jobber: Cloud field service software for small to mid-sized home service businesses. Comparable to es2000 in targeting service-trade workflows (CRM, scheduling, invoicing) but focused on smaller SMBs and on a modern SaaS architecture.
- ServiceTitan: Leading cloud ERP/FSM platform for residential and commercial trades (HVAC, plumbing, electrical, security). Comparable to es2000 in serving trade contractors with project + service workflows, though operating at vastly greater scale and primarily in North America.
Regional players
- Buildertrend: Construction project management and CRM platform for residential builders and remodelers. Comparable in trade-vertical workflow focus, but primarily US/North American and consumer-residential rather than European installer/security focus.
Direct peers
- E2 Shop System: Shop management and job-tracking ERP for job shops and trade contractors. Comparable to es2000 in modular ERP functionality for project-based trade businesses with service operations, though focused on manufacturing job shops rather than installer trades.
- SimPRO: Cloud-based trade ERP/field service platform purpose-built for electrical, HVAC, plumbing, and security contractors. Directly comparable to es2000 in vertical specialization, project + service workflow coverage, and mid-market contractor target audience — but differentiated by cloud-native delivery versus es2000's on-prem stack.
Emerging players
- FieldEdge: Cloud field service management software for HVAC, plumbing, electrical, and other trades. Comparable to es2000 in serving trade contractors with service and project workflows, though smaller and primarily North American in focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
es2000 financial estimates
Financial estimateRevenue estimate
Valuation estimate
es2000 leadership team
Management profileNumber of profiles
Profiles1 record
es2000 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
es2000 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about es2000
What does es2000 do?
es2000 develops and sells modular ERP software (esoffice version 14 and ESERP 3) tailored to trade contractors and installers (Errichter) in security technology, ITK system houses, building technology, elevator service, fire protection, HVAC, and sanitation. Offerings combine office administration, CRM, project management, service/maintenance, accounting, inventory, and field-service enablement through the integrated esweb browser interface and esmobile apps for iOS, Android, and Windows, sold via perpetual license or monthly subscription with recurring support and optional premium CSM services.
Is es2000 a public or private company?
es2000 is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was es2000 founded?
es2000 was founded in 1991. It employs 51 to 100 people.
Where is es2000 based?
es2000 is headquartered in Osnabrück, Germany, in the Europe region.
How does es2000 make money?
Five revenue lines are on record. Software Purchase (One-Time License) is the primary driver. The others are software Rental (Subscription), software Support/Maintenance, customer Success Manager (CSM) Service and professional Services.
Who are es2000's main competitors?
Broad incumbents on record are Microsoft Dynamics 365 Business Central, ServiceMax, SAP Business One, Salesforce Field Service, Jobber and ServiceTitan. Buildertrend is listed as a regional player. Direct peers are E2 Shop System and SimPRO. FieldEdge is listed as an emerging player.
Does es2000 have an API?
No public API is recorded for es2000.
What industry is es2000 in?
es2000's product category is Industry-specific ERP Software for Trade Contractors. Its primary akta.pro industry code is HDAEAEAF, Professional Services Automation (PSA) & Services ERP, with a secondary code of HDAEAEAA, Core ERP Suites (Financials, Procurement, Projects). Its NAICS code is 5132 and its SIC code is 7372.