What Infomind does

Infomind S.A. is a privately held Greek IT company founded in 2003 that builds and distributes integrated management software for the hospitality and food-service sectors, with a secondary footprint in broader SMB back-office automation. Its core offering is the Pylon platform, a unified hospitality management system that runs across tablets, PCs and POS terminals and supports both local and cloud database deployment. Pylon modules span front-desk operations, reservations, restaurant and food-service management, retail, SPA and events, CRM, accounting/commercial management and HR.

The product ecosystem is extended through sub-brands and partner integrations: Primal-Res for booking management, WebHotelier (used by over 2,750 Greek hoteliers) for online reservations, SoftOne ERP offered in tiered feature sets (Soft1-100 through Soft1-300), and Exelsys Human Capital Management for HR processes. The platform exposes pre-built interfaces to OTAs and GDS via channel management, telephone/PBX systems, pay TV, electronic door locks and e-billing platforms, positioning Pylon as a property operations hub rather than a standalone PMS.

Infomind operates a sales-led, direct distribution model targeted primarily at Greek hotels, restaurants and SMBs, with annual subscription/license billing and quote-based pricing that is not publicly disclosed. The company is privately held, employs between 11 and 50 people, and has no disclosed funding rounds, M&A activity, leadership changes or geographic expansion beyond Greece in the source data; corporate website assets date primarily from 2014-2016, and no recent product launches or AI/ML capabilities are documented.

Name

Infomind

Legal name

INFOMIND S.A.

Website

https://infomind.gr

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Infomind S.A. is a privately held Greek software vendor founded in 2003 that provides the Pylon unified hospitality and restaurant management platform, supported by WebHotelier, Primal-Res, SoftOne ERP and Exelsys HCM, primarily to Greek hotels, food-service operators and SMBs via direct subscription sales.

Ownership category

akta.pro rank

Headquarters

HQ city

Maroúli

HQ country

Greece

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licenses and Subscriptions: Pylon platform and related software products sold as licenses to hospitality and restaurant businesses. Includes SoftOne ERP and Exelsys HCM as third-party integrated solutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Infomind is an IT solutions company that develops and sells integrated computerization, software development, and accounting/ERP systems, anchored by its PYLON hospitality management platform. Its offering bundles hotel property management (front desk, reservations, housekeeping, SPA, events), restaurant and food-service POS, online booking engines (Primal-Res, WebHotelier), SoftOne ERP/commercial management, and Exelsys Human Capital Management into a single cross-platform suite sold to Greek hospitality and SMB customers.

Product overview

Infomind is an IT solutions company offering a unified platform architecture centered on PYLON for hospitality management. PYLON serves as the core integrated platform providing comprehensive functionality across multiple business operations including hotel management (front desk, reservations, housekeeping), restaurant/foodservice management, retail operations, warehouse/commercial management, CRM with SPA and events management, and accounting. The product ecosystem includes specialized booking solutions (Primal-Res and WebHotelier) for online reservations, SoftOne ERP for commercial/business management, and Exelsys HCM for human resources management. The platform supports both local and cloud database deployment with cross-device compatibility (tablet, PC, POS terminals).

Differentiator

Problem solved

Functional benefit

Brands

• Pylon: Unified hospitality management platform for hotels including reception management, reservations, SPA management, event organization, and business intelligence capabilities
• Primal-Res
• WebHotelier
• SoftOne
• Exelsys HCM

Products and services

• PYLON Unified hospitality management platform from Infomind that runs across tablets, PCs and POS terminals with minimal hardware requirements and supports both local and cloud database deployment. It includes modules for front desk operations, reservations, restaurant management, retail, commercial/warehouse management, CRM with SPA and events, accounting and HR, and is designed for hotels, resorts, restaurants and tourism accommodation businesses in Greece.
• Primal-Res Modern booking management system developed by Infomind with speed and quality of visitor service as priorities, used as the booking platform within the PYLON hospitality ecosystem for unified reservation management. It targets hotels and tourism accommodation businesses that need a centralized reservation system alongside PYLON.
• WebHotelier Online booking suite providing tools for maximizing internet-based bookings, offered by Infomind as part of its hotel services. According to Infomind, more than 2,750 hoteliers use WebHotelier for online reservations.
• SoftOne Comprehensive business management solution (ERP) offered by Infomind, providing bookkeeping, commercial operations, reporting and Business Intelligence capabilities for dynamic businesses. Available in different feature sets (Soft1-100 to Soft1-300) so SMBs can pick the module breadth they need.
• Exelsys Human Capital Management (HCM) HR management system covering the full hire-to-retire process for both full-time and part-time employees in an increasingly global environment. Enables real-time alignment of organization, employees and HR processes to support strategic objectives, and is offered by Infomind within its solution portfolio.

Quantifiable outcome

• 2750+ hoteliers use WebHotelier booking platform

Named customers13 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature7 records

Partnerships

Four partnerships are on record, tiered core.

• PyloncoreTechnology or IntegrationPylon is Infomind's core hospitality management platform brand, providing integrated hotel and restaurant management solutions.
• Primal-RescoreTechnology or IntegrationPrimal-Res is the booking platform solution integrated with Infomind's systems for unified reservation management.
• WebHoteliercoreTechnology or IntegrationWebHotelier is a booking suite used by 2750+ hoteliers for online reservations, integrated as part of Infomind's hospitality solutions.
• SoftOnecoreTechnology or IntegrationSoftOne is an ERP solution (Soft1-100 to Soft1-300 tiers) offered by Infomind for commercial management, accounting, and business operations.

Scale indicators2 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• Lightspeed Restaurant: Lightspeed Restaurant is a cloud POS and restaurant management platform used by cafes, bars, and restaurants — directly comparable to the restaurant-side of Infomind's PYLON Restaurant offering (e.g., Sport Cafe, GELATO customers).
• eZee Absolute: eZee Absolute offers hotel and restaurant management software (PMS + POS) with channel manager integrations. Directly comparable in product scope (hotel + F&B) and in targeting small-to-mid independent hospitality operators like Infomind's Greek customer base.
• Hotelogix: Hotelogix is a hotel PMS with channel manager, booking engine, and POS modules targeting small and mid-sized hotels — closely aligned in customer segment and product breadth to Infomind's PYLON.
• Sihot: Sihot provides hotel and hostel management software (PMS, sales, catering) with deep European footprint. Comparable regional/cultural fit and integrated hospitality suite like Infomind.
• Cloudbeds: Cloudbeds provides an all-in-one hospitality platform combining PMS, booking engine, and channel manager aimed at independent hotels and hostels — same buyer profile and modular platform approach as Infomind.
• RoomKey PMS: RoomKey is a hotel PMS with integrated booking engine and channel manager targeting independent and small-chain properties — directly comparable solution scope to PYLON Hospitality.
• Mews Systems: Mews is a cloud-native hospitality management system (PMS) for hotels, hostels, and alternative accommodations. It competes head-to-head with Infomind's PYLON for independent and group hotel operators in Europe.

Regional players

• HotelRunner: HotelRunner is a Turkish-headquartered hotel and reservation management platform with strong Mediterranean and Southern European presence — operates in adjacent geography to Infomind with overlapping hospitality SaaS offering.

Broad incumbents

• Oracle OPERA Cloud: Oracle OPERA is the dominant on-premise and cloud PMS used by large hotel chains globally. Competes with PYLON for the upper end of the Greek/European hotel market as part of Oracle's broader hospitality and enterprise software portfolio.
• SoftOne Technologies: SoftOne is the ERP software vendor whose Soft1 suite (Soft1-100 to Soft1-300) Infomind resells and integrates into PYLON. Comparable in commercial/ERP functionality for Greek SMBs and a direct supplier-partner relationship.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infomind