Coastal Networks
Coastal Networks is a Tampa-based managed IT services provider delivering network management, HIPAA compliance, and Weave phone system integration to independent dental practices across Tampa Bay and West Coast Florida, founded in 2004.
- Company typePrivate
- Founded2004
- HeadquartersTampa, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Coastal Networks does
Coastal Networks is a dental-focused managed IT services provider headquartered in Tampa, Florida, founded in 2004 and serving independent dental practices across the Tampa Bay and West Coast Florida regions. The company sells a portfolio of managed IT services, HIPAA security and compliance services, and (via partnership with Weave) cloud phone system integration, with deep specialization in dental practice management software (Dentrix, Eaglesoft, Open Dental) and dental imaging systems including Dexis, Carestream, Dolphin, and Sirona/Galileos CBCT. The technology stack is conventional managed IT infrastructure: network design, 24/7 monitoring of servers, workstations, firewalls, antivirus, backups, and wireless access points, combined with compliance tooling such as risk assessments, vulnerability scans, encryption, BAAs, and security awareness training.
The business model is recurring managed services contracts with SMB dental practices, supplemented by professional services for compliance projects and technology integrations. Pricing is quote-based and customized per client; there is no public price list, no self-service product, and no software-as-a-service platform. Go-to-market is sales-led and regional, relying on direct outreach, dental association relationships (Hillsborough County, Pinellas County, Upper Pinellas County, Florida Dental Association, and University of Florida Executive Practice Management program), Dental Integrators Association membership, and referrals from long-tenured clients. The company reports a near 100% client retention rate with several customer relationships stretching back to 1999-2013.
Coastal Networks is a privately held, bootstrapped, founder-led firm with 11-50 employees. There is no evidence of external venture capital or private equity investment, no API or platform product, no patents or trademarks, and no disclosed AI/ML capabilities. Differentiation rests on vertical specialization and community embedding in the regional dental market rather than proprietary software technology, and the firm's growth profile is best characterized as steady, retention-driven service expansion within a single geographic corridor.
Coastal Networks firmographics
Firmographics- Name
- Coastal Networks
- Legal name
- Coastal Networks
- Website
- https://coastal-networks.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Coastal Networks is a Tampa-based managed IT services provider delivering network management, HIPAA compliance, and Weave phone system integration to independent dental practices across Tampa Bay and West Coast Florida, founded in 2004.
- Ownership category
- akta.pro rank
Where Coastal Networks is headquartered
LocationHeadquarters
- HQ city
- Tampa
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Coastal Networks business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed services revenue from customized service plans providing ongoing IT support, monitoring, maintenance, and management for dental practice networks. Includes server/workstation monitoring, backup management, firewall management, antivirus, software updates, and quarterly wellness reports.
- Technical Support Services: Onsite and remote technical support services for dental offices, including hardware/software installation, network design and setup, and ongoing maintenance.
- HIPAA Compliance Services: Risk assessments, security consulting, policy development, and compliance management to help dental practices meet HIPAA requirements.
- Phone System Integration: Weave phone system implementation and integration with practice management software.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Coastal Networks product offering
Product offeringCore offering
Coastal Networks provides managed IT services tailored for independent dental practices in Tampa Bay and West Coast Florida. Core deliverables include network design, 24/7 monitoring of servers and workstations, practice management software support, dental imaging integration, HIPAA compliance services, and Weave cloud phone system implementation. Service plans are customized per client under recurring managed services agreements.
Product overview
Coastal Networks is a dental IT specialist company providing a portfolio of managed IT services and compliance solutions for independent dental practices in West Florida since 2004. The core offering consists of Dental IT Managed Services (network design, technical support, monitoring, hardware/software support) combined with HIPAA Compliance Services (risk assessments, security monitoring, policy implementation). An add-on module, the Weave Phone System, integrates with practice management software to unify practice communication. The company has extensive experience with dental practice management software (Dentrix, Eaglesoft, Open Dental) and dental imaging systems (Dexis, Carestream, Dolphin, Sirona/Galileos CBCT).
Differentiator
Problem solved
Functional benefit
Products and services
- Dental IT Managed Services Comprehensive managed IT services for independent dental practices including onsite and remote technical support, network design and setup, hardware/software installation, 24/7 monitoring of servers, workstations, backups, firewalls, antivirus, email encryption, and wireless access points.
- Dental IT Support Dental-specific IT support service providing experienced service and support for independent dental offices, with expertise in dental practice management and imaging software, faster diagnostics, and proactive maintenance and monitoring.
- HIPAA Compliance Services HIPAA security compliance services for dental practices including risk assessments, security monitoring, network security consulting, management plans, business associate agreements, external vulnerability scans, user login auditing reports, policy and procedures, data/email encryption, disaster preparation and recovery, security awareness training, and hard drive destruction.
- Weave Phone System Implementation & Integration Implementation and integration of the Weave cloud phone system with dental practice management software, combining telephone service, patient management sync, two-way texting, appointment reminders, call recording, email, mobile app, text-to-pay, curbside check-in, wellness forms, and team chat into a unified platform.
Quantifiable outcome
- Nearly 100% client retention rate
- +1 more outcomes
Companies that use Coastal Networks
Customer profileNamed customers6 records
Segments2 records
Ideal customer profiles2 records
Coastal Networks technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature5 records
Coastal Networks partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- Dental Integrators Association (DIA)coreActive member of the Dental Integrators Association, an organization dedicated to creating and delivering a higher standard of quality and care for dental practice technology integration.
- WeavecoreOfficial Weave partner offering cloud phone system integration with dental practice management software. Coastal Networks implements Weave's communication platform combining phone service, patient management, two-way texting, email, appointment reminders, and payment processing.
- Hillsborough County Dental AssociationminorCoastal Networks provides community support to the Hillsborough County Dental Association.
- Pinellas County Dental AssociationminorCoastal Networks provides community support to the Pinellas County Dental Association.
- Upper Pinellas County Dental AssociationminorCoastal Networks provides community support to the Upper Pinellas County Dental Association.
- University of Florida Executive Practice Management ProgramminorCoastal Networks provides community support to the University of Florida Executive Practice Management program.
- Florida Dental AssociationminorCoastal Networks provides community support to the Florida Dental Association.
- Henry ScheinminorPartnered through Business Associate Agreement for dental supplies and practice management solutions (Dentrix) and HIPAA compliance coordination.
- PattersonminorPartnered through Business Associate Agreement for dental technology solutions and HIPAA compliance coordination.
Scale indicators3 records
Recent moves5 records
Expansion highlights3 records
Coastal Networks competitors and assessment
Company assessmentBroad incumbents
- Patterson Technology Center: Patterson provides practice management, imaging, and technology services to dental practices, and is a Coastal Networks partner through Business Associate Agreements. As a broad dental-technology incumbent, it competes for the same practice-IT wallet.
- Henry Schein One: Henry Schein One is the technology arm of dental-distribution giant Henry Schein, offering practice management (Dentrix), imaging, and broader dental technology solutions. It is a broad incumbent that competes for technology spend inside dental practices, including some IT-adjacent services.
Others
- Weave: Weave is the cloud phone and patient-communication platform for which Coastal Networks is a partner/reseller. It is adjacent rather than competitive — Weave provides the underlying communications technology while Coastal Networks implements and supports it within dental practices.
Direct peers
- Bluecliff: Bluecliff is a managed IT services provider with a healthcare and dental specialty focus, offering network management, security, and compliance services to practices. Its vertical positioning and managed-services model closely parallel Coastal Networks' go-to-market.
- Black Talon Security: Black Talon Security provides cybersecurity and managed IT services targeted specifically at dental practices, including HIPAA risk assessments and network protection. The overlap in vertical, customer base, and compliance orientation makes it a direct comparable.
- Medix Dental IT: Medix Dental IT is a managed-IT services provider dedicated exclusively to dental practices, offering network support, cybersecurity, HIPAA compliance, and practice-management software expertise — directly comparable to Coastal Networks' core offering. Both compete for the same independent dental practice customer segment with similar vertical-specialization positioning.
- Dental IT Company (DentalITC): DentalITC provides IT support, cybersecurity, and HIPAA compliance services specifically for dental offices, mirroring Coastal Networks' service portfolio. It is a direct vertical competitor targeting the same SMB dental segment with comparable managed-services and compliance offerings.
Emerging players
- Abyde: Abyde delivers HIPAA compliance programs for dental and medical practices and is a Coastal Networks partner. It is an emerging specialized player that competes for the same compliance budget with a software-driven, lighter-touch model.
- HIPAA Secure Now: HIPAA Secure Now provides HIPAA compliance and security training services to healthcare and dental practices. It is a partial-overlap peer, competing specifically for the compliance-services line item that Coastal Networks bundles into its offering.
Regional players
- NerdsToGo: NerdsToGo is a franchise-based managed IT services provider serving SMBs including dental and medical practices. It is a generalist MSP with similar managed-services economics but typically less vertical depth than Coastal Networks, and serves many of the same regional SMB dental customers.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Coastal Networks social profiles
Digital presenceCoastal Networks compliance and trust
Trust signalCompliance1 record
Coastal Networks financial estimates
Financial estimateRevenue estimate
Valuation estimate
Coastal Networks leadership team
Management profileNumber of profiles
Profiles2 records
Coastal Networks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Coastal Networks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Coastal Networks
What does Coastal Networks do?
Coastal Networks provides managed IT services tailored for independent dental practices in Tampa Bay and West Coast Florida. Core deliverables include network design, 24/7 monitoring of servers and workstations, practice management software support, dental imaging integration, HIPAA compliance services, and Weave cloud phone system implementation. Service plans are customized per client under recurring managed services agreements.
Is Coastal Networks a public or private company?
Coastal Networks is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Coastal Networks founded?
Coastal Networks was founded in 2004. It employs 1 to 10 people.
Where is Coastal Networks based?
Coastal Networks is headquartered in Tampa, United States, in the North America region.
How does Coastal Networks make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are technical Support Services, HIPAA Compliance Services and phone System Integration.
Who are Coastal Networks's main competitors?
Broad incumbents on record are Patterson Technology Center and Henry Schein One. Weave is listed as an others. Direct peers are Bluecliff, Black Talon Security, Medix Dental IT and Dental IT Company (DentalITC). Emerging players are Abyde and HIPAA Secure Now. NerdsToGo is listed as a regional player.
Does Coastal Networks have an API?
No public API is recorded for Coastal Networks.