Shiine

What Shiine does

Shiine is a behavioral health technology company that operates a telehealth platform connecting certified peer support specialists with individuals seeking mental health, recovery, and wellness services. The core product, the Shiine Community portal, provides secure and anonymous text, voice, and video communication between consumers and peer specialists following structured behavioral health workflows. A secondary product, Shiine-Shares, is a digital currency and credentialing layer that lets peer specialists authenticate their work and convert accumulated value into currency or health and wellness products from Healthy Community Corporate Sponsors. The platform is HIPAA and GDPR compliant and is governed by a Peer Advisory Board.

The company pursues a B2B and B2G go-to-market, selling platform access and recurring service agreements to healthcare organizations and government agencies, while making consumer access free of charge. Revenue mechanics span three streams: institutional subscriptions to the Shiine Community portal, marketplace participation by corporate sponsors who fund Shiine-Shares, and transaction-based facilitation of Medicaid reimbursement for peer support work. Shiine is headquartered in Austin, Texas, and operates at a regional scope with 1–10 employees, with no disclosed funding rounds, named customers, or app or API surfaces at this stage.

Name

Shiine

Website

https://shiine.care

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Shiine operates a HIPAA-compliant telehealth platform that connects certified peer support specialists with individuals seeking behavioral health services, selling subscription access to healthcare organizations and government agencies while providing consumer access free of charge.

Ownership category

akta.pro rank

Product category

Behavioral Health Software

NAICS

Custom Computer Programming Services (541511), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Computer Programming Services (7371), Telegraph & Other Message Communications (4822)

akta.pro industry

PRIMARYHLALAEAI

Crisis Support, Suicide Prevention & Acute Behavioral Triage Platforms

Healthcare & Life Sciences/Telehealth Platforms/Behavioral & Mental Health Teletherapy Platforms

SECONDARYHLACAFAD

Behavioral Health & Substance Use Remote Monitoring

Healthcare & Life Sciences/Digital Health & Health IT/Remote Patient Monitoring (RPM) & Connected Care Platforms

SECONDARYBPAMACAG

Secure/Encrypted Messaging

Business & Public Services/Web, Mobile & Digital Platforms/Messaging, Voice/Video & Communication Apps

Keywords

• Peer support platform
• Behavioral health software
• Telehealth portal
• Mental health services
• Recovery support technology

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Platform Services to Healthcare Organizations: Shiine provides its peer support matching and connection platform to healthcare organizations and government agencies to increase behavioral health services to their populations, generating revenue through service agreements with these institutional customers.
2. Corporate Sponsorship through Shiine-Shares: Corporate sponsors fund Shiine-Shares which peer support specialists can redeem for health and wellness products/services. This creates a marketplace dynamic where sponsors pay for access to the peer network.
3. Medicaid and Healthcare Reimbursement: Peers receive Medicaid compensation for peer support work in addition to Shiine-Shares. The platform facilitates billing and reimbursement from healthcare payers.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Shiine operates a telehealth software platform that matches and connects peer support specialists with individuals seeking behavioral health services. The platform offers secure, anonymous text, voice, and video communications built around behavioral health workflows, and includes the Shiine-Shares compensation system that allows peers to convert authenticated work time into currency redeemable for goods and services from corporate sponsors.

Product overview

Shiine offers a unified peer support platform consisting of the Shiine Community telehealth portal and Shiine-Shares incentive system. The platform matches peer support specialists with individuals seeking behavioral health care, providing secure communication tools and a compensation framework funded through donations and corporate sponsors.

Differentiator

Problem solved

Functional benefit

Products and services

• Shiine Community Telehealth Portal A secure, anonymous telehealth portal that matches peer support specialists with individuals seeking mental health, recovery, and wellness services. Supports text, voice, and video communications following behavioral health workflows, protocols, training, and supervision. Sold to healthcare organizations and government agencies; free for consumers in need.
• Shiine-Shares Compensation System A digital currency and incentive system that lets peer support specialists track, manage, and authenticate their work and time, then convert those assets into currency or exchange them for health and wellness products and services from corporate sponsors. Funded through private and corporate donations in addition to Medicaid and cash compensation.

Quantifiable outcome

• Improved engagement and satisfaction with mental health and substance use services
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Healthy Community Corporate SponsorscoreOthersMission-aligned corporate sponsors provide health and wellness products and services that peer support specialists can redeem their Shiine-Shares for. Sponsors fund the Shiine-Shares currency system and gain access to the peer community network.

Scale indicators1 record

Recent moves4 records

Expansion highlights2 records

Direct peers

• Brightside Health: Brightside Health is a telehealth mental health provider delivering medication and therapy for anxiety and depression through an online platform. It is comparable to Shiine because both are HIPAA-compliant telehealth platforms selling behavioral health services to consumers and institutional partners.
• Pelago: Pelago (formerly Quit Genius) is a digital substance use management platform offering telehealth counseling and coaching for tobacco, alcohol, and opioid use. It is comparable to Shiine because both deliver remote, secure behavioral health services for substance use via online platforms.
• Ophelia: Ophelia provides telehealth treatment for opioid use disorder, including medication-assisted treatment and online counseling. It is comparable to Shiine because both deliver secure, remote behavioral health and substance use care through online platforms serving healthcare payers and patients.
• Boulder Care: Boulder Care is a telehealth provider for opioid use disorder and substance use treatment, combining medication, counseling, and peer support. It is comparable to Shiine because both operate telehealth models for addiction recovery with peer-led components and contract with healthcare payers.
• Lionrock Recovery: Lionrock delivers telehealth-based addiction recovery and counseling including group and peer support sessions. It is comparable to Shiine because both offer secure online peer support for substance use recovery sold to individuals and institutions.
• Workit Health: Workit Health is a telehealth platform for substance use disorder and addiction recovery offering online therapy, peer support, and medication-assisted treatment. It is comparable to Shiine because both use telehealth to deliver peer-involved recovery services and sell to healthcare organizations and payers.

Broad incumbents

• Talkspace: Talkspace is an established online therapy platform connecting users with licensed therapists via secure messaging, audio, and video. It is comparable to Shiine because both operate HIPAA-secure telehealth portals for behavioral health matching, communications, and outcomes tracking.
• Cerebral: Cerebral is a subscription-based online mental health platform offering therapy, counseling, and medication management. It is comparable to Shiine because both sell subscription behavioral health services through online platforms targeting individuals and enterprise buyers, though Cerebral relies on licensed clinicians.
• Lyra Health: Lyra Health is a mental health benefit platform sold primarily to employers, providing therapy, coaching, and medication management through online channels. It is comparable to Shiine because both sell institutional behavioral health access through digital platforms, though Lyra focuses on licensed clinician delivery.
• Headspace Health: Headspace Health (combining Headspace and Ginger) provides mental health coaching, therapy, and self-guided content via an online platform to consumers, employers, and health plans. It is comparable to Shiine because both deliver digital behavioral health services through secure online channels to institutional and individual buyers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shiine