Mercy Virtual
- Company typePrivate
- Founded2015
- HeadquartersChesterfield, United States
- Headcount—
- GTM typeB2C
- OfferingServices
Mercy Virtual firmographics
Firmographics- Name
- Mercy Virtual
- Legal name
- Mercy
- Website
- https://mercyvirtual.net
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Ownership category
- akta.pro rank
Mercy Virtual industry classification
Industry- Product category
- Telehealth Services
- NAICS
- Home Health Care Services (62161)
- SIC
- Services-Home Health Care Services (8082)
- akta.pro primary industry
- Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC)
- akta.pro secondary industries
- Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH), Home Health Remote Patient Monitoring & Virtual Nursing Providers (HLAFAEAN)
Keywords
Where Mercy Virtual is headquartered
LocationHeadquarters
- HQ city
- Chesterfield
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Mercy Virtual business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure
Revenue model
- Virtual Care Services: Mercy Virtual generates revenue through providing telehealth and virtual care services as part of the Mercy health system. Services include remote patient monitoring, virtual consultations, and continuous care coordination between incidents. The model involves collaboration with bedside clinicians and specialists to deliver integrated virtual healthcare.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Mercy Virtual product offering
Product offeringCore offering
Mercy Virtual provides telehealth and virtual care services on a continuous 24/7/365 basis, enabling patients to access Mercy specialists and care without physical visits. Services include remote patient monitoring, virtual consultations, real-time collaboration with bedside clinicians and primary care providers, and care coordination that supplements and extends the work of local caregivers across the Mercy health system.
Product overview
Mercy Virtual is a telehealth platform that provides virtual healthcare services 24 hours a day, 7 days a week, 365 days a year. The core offering consists of Mercy Virtual's telehealth services, which enable patients to access care without physically visiting healthcare facilities. The service integrates with the MyMercy Account patient portal for managing appointments and health information, and includes Mercy Care Connect as a component for virtual care access. The platform collaborates directly with bedside clinicians, primary care providers, and specialists to maximize patient data in real time, providing skillful monitoring and management to close care gaps between incidents.
Differentiator
Problem solved
Functional benefit
Products and services
- Mercy Virtual Care A telehealth service that transforms healthcare delivery 24/7/365 by creating new care models supported by telehealth teams and technology. Enables patients across the Mercy health system to access care without physically visiting a facility, with real-time collaboration between virtual teams and bedside clinicians.
- Virtual Care Services Telehealth services enabling remote patient consultations and care delivery, connecting patients with Mercy experts virtually for consultations, monitoring, and follow-up care without requiring physical visits.
Companies that use Mercy Virtual
Customer profileSegments2 records
Ideal customer profiles2 records
Mercy Virtual technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Mercy Virtual partnerships and signals
Strategic signalScale indicators1 record
Recent moves3 records
Expansion highlights2 records
Mercy Virtual competitors and assessment
Company assessmentBroad incumbents
- Teladoc Health: Teladoc Health is the largest publicly traded virtual care company offering a broad portfolio across DTC, chronic care, and provider-enterprise segments. Comparable to Mercy Virtual as a scaled virtual care operator, though it competes more broadly and DTC rather than purely provider-integrated.
- Mayo Clinic Platform / Mayo Virtual Care: Mayo Clinic operates a major telehealth and virtual care program within its nationally recognized health system. Comparable to Mercy Virtual as a large integrated system that has built its own provider-integrated virtual care platform.
- Cleveland Clinic Virtual Care: Cleveland Clinic offers virtual visits, remote monitoring, and digital health services as part of its integrated delivery network. Comparable to Mercy Virtual as another major health system operating provider-integrated virtual care at scale.
Direct peers
- Hicuity Health: Hicuity Health (formerly Advanced ICU Care) delivers tele-ICU, tele-nursing, and remote patient monitoring services to hospitals and health systems. Highly comparable to Mercy Virtual's continuous monitoring and virtual nursing model.
- Vivify Health (Optum): Vivify Health delivers connected care platforms for remote patient monitoring and virtual care, now part of Optum. Directly comparable to Mercy Virtual's remote monitoring and chronic-condition management functionality.
- Amwell: Amwell is a leading telehealth platform that powers virtual care delivery for health systems, insurers, and physicians. Comparable to Mercy Virtual as a provider-integrated virtual care platform serving enterprise healthcare clients.
Emerging players
- DispatchHealth: DispatchHealth delivers in-home and virtual acute care, bridging telehealth with house calls for higher-acuity patients. Comparable to Mercy Virtual on the "care comes to the patient" premise, particularly for hospital-at-home use cases.
- KeyCare: KeyCare provides a virtual care platform that enables health systems to extend their own care teams via Epic-integrated telehealth. Comparable to Mercy Virtual as a health-system-integrated virtual care play, though delivered as a platform to other systems rather than as an internal operation.
- Included Health: Included Health combines virtual primary care, behavioral health, and care navigation for employers and payers. Comparable to Mercy Virtual on the virtual care delivery side, though its primary customer is the employer/plan sponsor rather than a health system.
- Biofourmis: Biofourmis provides AI-driven remote patient monitoring and virtual care management for health systems and payers. Comparable to Mercy Virtual's RPM and continuous-care capabilities, though with a stronger software/analytics orientation.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
Mercy Virtual financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mercy Virtual leadership team
Management profileNumber of profiles
Mercy Virtual funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mercy Virtual M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mercy Virtual
What does Mercy Virtual do?
Mercy Virtual provides telehealth and virtual care services on a continuous 24/7/365 basis, enabling patients to access Mercy specialists and care without physical visits. Services include remote patient monitoring, virtual consultations, real-time collaboration with bedside clinicians and primary care providers, and care coordination that supplements and extends the work of local caregivers across the Mercy health system.
Is Mercy Virtual a public or private company?
Mercy Virtual is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Mercy Virtual founded?
Mercy Virtual was founded in 2015.
Where is Mercy Virtual based?
Mercy Virtual is headquartered in Chesterfield, United States, in the North America region.
How does Mercy Virtual make money?
One revenue line is on record: virtual Care Services.
Who are Mercy Virtual's main competitors?
Broad incumbents on record are Teladoc Health, Mayo Clinic Platform / Mayo Virtual Care and Cleveland Clinic Virtual Care. Direct peers are Hicuity Health, Vivify Health (Optum) and Amwell. Emerging players are DispatchHealth, KeyCare, Included Health and Biofourmis.
Does Mercy Virtual have an API?
No public API is recorded for Mercy Virtual.
What industry is Mercy Virtual in?
Mercy Virtual's product category is Telehealth Services. Its primary akta.pro industry code is HLALABAC, Hospital-at-Home & Acute Virtual Care Platforms, with a secondary code of HLACAFAH, Virtual Nursing, Telemonitoring & Command Center Platforms. Its NAICS code is 62161 and its SIC code is 8082.