KeyCare
- Company typePrivate
- Founded2022
- HeadquartersChicago, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
KeyCare firmographics
Firmographics- Name
- KeyCare
- Legal name
- KeyCare, Inc.
- Website
- https://keycare.org
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
KeyCare industry classification
Industry- Product category
- Telehealth / Virtual Care Platform
- NAICS
- Ambulatory Health Care Services (621)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)
- akta.pro primary industry
- Virtual Urgent Care & Triage Platforms (HLALABAB)
- akta.pro secondary industries
- Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA), Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD)
Keywords
Where KeyCare is headquartered
LocationHeadquarters
- HQ city
- Chicago
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
KeyCare business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Virtual Care Platform Services: KeyCare provides AI-powered virtual care services to health systems through its Epic-integrated platform, enabling 24/7 urgent care, behavioral health, primary care, and specialty services. Revenue is generated through service agreements with health system partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise B2B pricing for health systems |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
KeyCare product offering
Product offeringCore offering
KeyCare provides a virtual care platform built on Epic EHR that connects health systems to a national network of independent virtual care providers. The platform delivers 24/7 urgent care, behavioral health, primary care, and specialty services directly within health systems' existing Epic workflows, with an AI-powered clinical intake agent powered by NVIDIA Nemotron.
Product overview
KeyCare offers a unified virtual care platform built on Epic EHR, combining a core telehealth platform with multiple clinical modules. The platform provides On Demand Urgent Care (24/7 in all 50 states), Behavioral Health, Primary Care, Neurology, and an AI-driven clinical intake agent. KeyCare's Virtualist Network connects health systems to independent providers who work directly within Epic, enabling seamless data sharing through CareEverywhere and patient access via MyChart. The platform positions itself as 'Telehealth 2.0,' leveraging Epic's AI tools combined with proprietary AI development including NVIDIA-powered agents for patient intake, visit routing, and operational optimization.
Differentiator
Problem solved
Functional benefit
Products and services
- Epic-Based Virtual Care Platform KeyCare's core telehealth platform integrated with Epic EHR, providing health systems with a network of virtual care providers who access patient records directly within Epic for coordinated virtual care delivery.
- On Demand Urgent Care 24/7 virtual urgent care services available in all 50 states, providing patients with immediate access to licensed providers for common conditions such as upper respiratory infections and urinary tract infections.
- Behavioral Health Virtual behavioral health services integrated with Epic, allowing health systems to expand access to mental health and behavioral care through KeyCare's provider network.
- Primary Care Virtual primary care services enabling health systems to provide ongoing patient care remotely, with full integration into Epic patient records.
- Neurology Specialty virtual neurology care services offered as part of KeyCare's expanding clinical specialty portfolio.
- AI-Driven Clinical Intake Agent An AI-powered patient intake agent powered by NVIDIA Nemotron LLM that automates clinical intake processes, delivering 15-30% improvement in provider efficiency for common urgent care visits.
Quantifiable outcome
- 15-30% improvement in provider efficiency for common urgent care visits (upper respiratory infections, urinary tract infections)
- +2 more outcomes
Companies that use KeyCare
Customer profileNamed customers15 records
Segments1 record
Ideal customer profiles1 record
KeyCare technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability6 records
Feature4 records
KeyCare partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core technology, strategic, core platform and core operations.
- NVIDIAcore technologyDeployed NVIDIA Nemotron large language model in production to power AI-driven patient intake agent across KeyCare's clinical operations
- WellSpan HealthstrategicStrategic health system partner and investor; expanded relationship to offer virtual primary care and behavioral healthcare through KeyCare's Epic-based platform
- Allina HealthstrategicStrategic health system partner and investor; utilizing KeyCare to increase access to telehealth services including overnight and out-of-state care
- Epic Systemscore platformKeyCare is built on Epic EHR platform, utilizing Epic's Telehealth Anywhere, Book Anywhere, and CareEverywhere tools; listed on Epic's vendor services showroom
- CentraCarestrategicHealth system partner offering 24x7 virtual urgent care visits in all 50 states through KeyCare's Epic-based platform
- Confluence HealthstrategicHealth system partner providing patients across Washington State with 24/7 access to virtual care from homes or while traveling
- Deaconess Health SystemstrategicHealth system partner serving population of 1.5 million, offering virtual urgent care through KeyCare's Epic-based platform
- Steady MD Medical Groupcore operationsIndependent physician-owned medical group providing clinical services for KeyCare through a national network of US-based telehealth providers
Scale indicators6 records
Recent moves4 records
Expansion highlights6 records
KeyCare competitors and assessment
Company assessmentDirect peers
- Amwell: Amwell (formerly American Well) operates a large-scale telehealth platform sold to health systems and payers, including Epic-integrated offerings for virtual visits, urgent care, and behavioral health. It is the most direct enterprise competitor to KeyCare's B2B virtual care platform model.
- eVisit: eVisit provides a telehealth platform purpose-built for health systems, with deep EHR integration and enterprise workflow features. It competes directly with KeyCare in selling virtual care infrastructure to provider organizations.
- Bluestream Health: Bluestream Health delivers a virtual care platform for health systems, including EHR-integrated workflows, on-call provider coverage, and specialty telehealth. It targets the same B2B health system buyer as KeyCare.
- Access TeleCare: Access TeleCare (formerly SOC Telemed) provides specialty telehealth services (tele-stroke, tele-ICU, tele-psychiatry, tele-hospitalist) to health systems. It competes with KeyCare's specialty virtual care modules and broader enterprise telehealth positioning.
Broad incumbents
- Teladoc Health: Teladoc Health is one of the largest publicly traded telehealth incumbents, offering virtual primary care, mental health, and specialty care across B2B, B2C, and payer channels. While broader and less Epic-focused than KeyCare, it competes for the same health system and employer virtual care budgets.
- Included Health: Included Health combines virtual primary care, mental health, and care navigation (from the Doctor On Demand + Included Health merger). It overlaps with KeyCare's virtual primary care and behavioral health modules and competes for health system and employer contracts.
- Optum: Optum (UnitedHealth Group) operates one of the largest virtual care and care delivery networks in the US, including Optum Virtual Care, and bundles telehealth into payer and provider relationships. It is a major competitive force against KeyCare in large health system deals.
- Accolade: Accolade (which acquired PlushCare) provides personalized healthcare advocacy and virtual primary care to employer and health plan clients. It overlaps with KeyCare's virtual primary care offering and competes for the same enterprise benefits budgets.
Emerging players
- K Health: K Health offers AI-driven virtual primary care and urgent care, with a focus on consumer and payer/employer channels. While distribution differs from KeyCare's health-system focus, it represents an emerging AI-first approach to virtual care that could compete for adjacent budgets.
- Maven Clinic: Maven Clinic provides virtual specialty care across women's health, family, and mental health, sold to employers and health plans. It overlaps with KeyCare's specialty and behavioral health modules and represents an emerging specialist-focused virtual care competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
KeyCare social profiles
Digital presenceKeyCare compliance and trust
Trust signalCompliance3 records
KeyCare financial estimates
Financial estimateRevenue estimate
Valuation estimate
KeyCare leadership team
Management profileNumber of profiles
Profiles2 records
KeyCare funding detail
Funding detailFunding overview
Funding rounds3 records
Investors12 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
KeyCare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about KeyCare
What does KeyCare do?
KeyCare provides a virtual care platform built on Epic EHR that connects health systems to a national network of independent virtual care providers. The platform delivers 24/7 urgent care, behavioral health, primary care, and specialty services directly within health systems' existing Epic workflows, with an AI-powered clinical intake agent powered by NVIDIA Nemotron.
Is KeyCare a public or private company?
KeyCare is a private company. It is classified as venture growth investor backed and is currently operating.
When was KeyCare founded?
KeyCare was founded in 2022. It employs 1 to 10 people.
Where is KeyCare based?
KeyCare is headquartered in Chicago, United States, in the North America region.
How does KeyCare make money?
One revenue line is on record: virtual Care Platform Services.
Who are KeyCare's main competitors?
Direct peers on record are Amwell, eVisit, Bluestream Health and Access TeleCare. Broad incumbents are Teladoc Health, Included Health, Optum and Accolade. Emerging players are K Health and Maven Clinic.
Does KeyCare have an API?
No public API is recorded for KeyCare.
What industry is KeyCare in?
KeyCare's product category is Telehealth / Virtual Care Platform. Its primary akta.pro industry code is HLALABAB, Virtual Urgent Care & Triage Platforms, with a secondary code of HLALABAA, Virtual Visit & Scheduling Platforms (EHR-integrated). Its NAICS code is 621 and its SIC code is 8011.