Hyperspike
Hyperspike Pty Ltd is an Australian managed IT services provider based in South Melbourne, delivering bundled cloud, IaaS/SaaS, telecomms, datacomms, and device management from three N+1 redundant Australian data centres to mid-market clients in healthcare, education, childcare, and financial services.
- Company typePrivate
- Founded2009
- HeadquartersMelbourne, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Hyperspike does
Hyperspike Pty Ltd is an Australian managed IT services provider headquartered in South Melbourne, Victoria (with a secondary Seattle address listed on its website), operating across three N+1 redundant Australian tier 3/4 data centres. The company delivers a bundled portfolio spanning Communications (multi-carrier VoIP and carrier-agnostic data connectivity), Data Centre services (Infrastructure-as-a-Service and Software-as-a-Service), and Managed IT Services (cloud migration, device management, and financially-backed Service Level Agreements guaranteeing 99.99% uptime). Its core technology stack is anchored by a self-healing, failover-ready on-shore core network with 24/7 monitoring, and the company positions itself as an extension of the client's IT team rather than a point-solution vendor.
The business model is built on fixed-cost, multi-year Managed Service Agreements with quote-based pricing (not publicly disclosed), combining subscription-style managed IT recurring revenue with usage-based IaaS billing. Hyperspike acts as a carrier aggregator, blending multiple carrier offerings into bespoke connectivity solutions, and has formalised preferred vendor relationships with Microsoft, HP, Cisco, and Veeam. Its target customer base is concentrated in four Australian verticals — healthcare, childcare, education, and financial services — where on-shore data residency, regulatory compliance, and 24/7 connectivity for mission-critical operations are primary purchase drivers.
The company is privately held with no disclosed institutional investors, funding rounds, M&A activity, or public filings. Headcount is in the 11–50 range, revenue is not disclosed, and the operational footprint is overwhelmingly Australian despite a Seattle address and "across the globe" marketing language. One source notes 25+ years of operational experience (consistent with a 1997 incorporation referenced in firmographic data), while company-history material places founding in 2009; the discrepancy is noted but unresolved within the available evidence.
Hyperspike firmographics
Firmographics- Name
- Hyperspike
- Legal name
- Hyperspike Pty Ltd
- Website
- https://hyperspike.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Hyperspike Pty Ltd is an Australian managed IT services provider based in South Melbourne, delivering bundled cloud, IaaS/SaaS, telecomms, datacomms, and device management from three N+1 redundant Australian data centres to mid-market clients in healthcare, education, childcare, and financial services.
- Ownership category
- akta.pro rank
Hyperspike industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Telephone Interconnect Systems (7385), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF)
- akta.pro secondary industries
- Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK), VoIP Access & ITSP Services (HDAIAHAD)
Keywords
Where Hyperspike is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Hyperspike business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Fixed-cost managed IT services covering cloud migration and management, device management, monitoring, patching, and security. Delivered through Managed Service Agreement (MSA) with proactive support.
- Infrastructure as a Service (IaaS): On-demand virtual infrastructure including virtual machines, business continuity, and remote offsite server replication. Cost-efficient model where clients pay only for consumed resources.
- Software as a Service (SaaS): Fully managed, fully hosted, and centralized terminal services platform. Covers budget planning, licenses, implementation, migration, user training, updates, vendor management, troubleshooting, and continuous maintenance.
- Telecomms Services: Unified telecommunications services including multi-carrier VoIP solutions, voice telephony, and cloud network connectivity. Carrier aggregator model providing redundancy and scalability.
- Datacomms Services: Carrier-agnostic datacomms with extensive peering across cloud network, voice telephony, and devices. Includes connectivity solutions, NBN options, and highly fault tolerant configurations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | SLA-backed fixed-cost managed IT services with 99.99% uptime guarantee |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Hyperspike product offering
Product offeringCore offering
Hyperspike is an Australian managed IT services provider delivering carrier-agnostic unified communications, infrastructure-as-a-service, software-as-a-service, and managed cloud and device support from three N+1 redundant on-shore Australian data centres. Core offerings span Telecomms and Datacomms (multi-carrier VoIP, connectivity), IaaS and SaaS hosting, plus Cloud Management & Migration and Device Management services bundled under a 99.99% uptime SLA.
Product overview
Hyperspike is an Australian managed IT services provider offering a unified portfolio of connectivity and infrastructure solutions. The core offering spans three main pillars: Communications (Telecomms and Datacomms), Data Centre (IaaS and SaaS), and Managed IT Services (Cloud Management & Migration, Device Management, and SLA). The company operates its own on-shore infrastructure from three N+1 redundant Australian data centres, delivering carrier-agnostic solutions with 99.99% uptime guarantees. Services are delivered as a fully managed, fixed-cost offering where Hyperspike acts as an extension of the client's IT team.
Differentiator
Problem solved
Functional benefit
Products and services
- Telecomms Unified telecommunications service spanning cloud network, voice telephony and devices, delivering multi-carrier VoIP solutions with network redundancy and 99.99% uptime for Australian organisations.
- Datacomms Carrier-agnostic data communications solutions with extensive peering across cloud networks, voice telephony and devices, supporting fibre, wireless, 4G/5G and satellite technologies for fault-tolerant connectivity.
- Infrastructure as a Service (IaaS) Secure, resilient on-shore infrastructure management with self-healing, failover-ready core network, delivered from tier 3 and 4 Australian data centres with a 99.99% SLA uptime guarantee, billed on a usage-based model for consumed resources.
- Software as a Service (SaaS) Fully managed, hosted and centralised terminal services platform covering budget planning, licenses, implementation, migration, user training, updates, vendor management and continuous maintenance on a subscription basis.
- Cloud Management & Migration Managed cloud infrastructure and data migration service for organisations moving to or operating in the cloud, including on-premise server management, server and workstation management, cybersecurity solutions, vendor management, and regulatory compliance support.
- Device Management Complete hardware and software lifecycle management for laptops and computers, including patching, antivirus installation, IT budgeting, operating system management, user training and compliance.
Companies that use Hyperspike
Customer profileSegments4 records
Ideal customer profiles1 record
Hyperspike technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Hyperspike partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and preferred.
- MicrosoftcorePreferred vendor partnership providing Microsoft Office 365, SharePoint, and Microsoft Teams solutions. HyperSpike manages Office 365 for customer engagement workflows, SharePoint for document control and knowledge sharing, and Teams for unified communications and virtual conferencing.
- HP (Hewlett Packard)preferredTechnology partner providing hardware solutions. Listed as preferred vendor in technology ecosystem.
- CiscopreferredTechnology partner for networking and telecommunications equipment. Listed as preferred vendor in technology ecosystem.
- VeeampreferredTechnology partner for backup and disaster recovery solutions. Listed as preferred vendor in technology ecosystem.
Scale indicators6 records
Recent moves6 records
Expansion highlights4 records
Hyperspike competitors and assessment
Company assessmentDirect peers
- Blue Apache: Australian MSP focused on cloud, managed services, and UCaaS for mid-market businesses. Competes head-to-head with Hyperspike in delivering fixed-cost managed IT, cloud migration, and unified communications on-shore in Australia.
- Logicalis Australia: Australia-based arm of the global Logicalis MSP, providing managed IT services, cloud migration, infrastructure, and UCaaS solutions. Comparable to Hyperspike across MSP service lines and mid-market enterprise customers, though with greater scale and global backing.
- Brennan IT: Australian managed IT services provider delivering cloud, managed services, data centre, and unified communications to mid-market and enterprise customers. Directly comparable to Hyperspike in MSP positioning, service portfolio (managed IT, cloud, voice), and Australian geographic focus.
- Interactive (now Aroa): Australian managed services and cloud provider with full-stack cloud, data centre, and managed IT offerings. Direct competitor to Hyperspike in the Australian mid-market MSP segment.
Broad incumbents
- DXC Technology Australia: Global IT services and MSP with a substantial Australian presence delivering cloud, managed infrastructure, and workplace services. Comparable to Hyperspike in managed IT and cloud migration offerings, though at much larger scale.
- NextDC: Australian data centre operator providing colocation and interconnection across tier 3/4 facilities. Comparable on the data centre infrastructure foundation that Hyperspike relies on, but at hyperscale operator scale.
- Telstra Enterprise: Australia's largest telco, providing managed network, UCaaS, cloud, and data centre services nationwide. Overlaps with Hyperspike across communications, managed services, and cloud offerings, and is the dominant incumbent Hyperspike competes against.
- Macquarie Telecom: Australian incumbent telco and cloud provider operating data centres, managed hosting, and unified communications services. Overlaps with Hyperspike across cloud, UCaaS, and data centre services at a larger incumbent scale.
- Optus Business: Major Australian telco providing unified communications, managed connectivity, and cloud services. Comparable on telecomms/datacomms and managed services layer where Hyperspike competes as a carrier aggregator.
- Vocus Communications: Australian fibre, networking, and unified communications provider operating carrier-grade infrastructure. Comparable to Hyperspike's datacomms and carrier-agnostic connectivity story but at incumbent scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Hyperspike social profiles
Digital presenceHyperspike financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hyperspike leadership team
Management profileNumber of profiles
Hyperspike funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hyperspike M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hyperspike
What does Hyperspike do?
Hyperspike is an Australian managed IT services provider delivering carrier-agnostic unified communications, infrastructure-as-a-service, software-as-a-service, and managed cloud and device support from three N+1 redundant on-shore Australian data centres. Core offerings span Telecomms and Datacomms (multi-carrier VoIP, connectivity), IaaS and SaaS hosting, plus Cloud Management & Migration and Device Management services bundled under a 99.99% uptime SLA.
Is Hyperspike a public or private company?
Hyperspike is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Hyperspike founded?
Hyperspike was founded in 2009. It employs 11 to 50 people.
Where is Hyperspike based?
Hyperspike is headquartered in Melbourne, Australia, in the Oceania region.
How does Hyperspike make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are infrastructure as a Service (IaaS), software as a Service (SaaS), telecomms Services and datacomms Services.
Who are Hyperspike's main competitors?
Direct peers on record are Blue Apache, Logicalis Australia, Brennan IT and Interactive (now Aroa). Broad incumbents are DXC Technology Australia, NextDC, Telstra Enterprise, Macquarie Telecom, Optus Business and Vocus Communications.
Does Hyperspike have an API?
No public API is recorded for Hyperspike.
What industry is Hyperspike in?
Hyperspike's product category is Managed IT Services. Its primary akta.pro industry code is BPAEACAF, Cloud Managed Services (Operations, Monitoring, Patching), with a secondary code of BPAEABAK, Collaboration & Unified Communications Management (UCaaS/VoIP). Its NAICS code is 5415 and its SIC code is 7370.