What The Pest Control Authority does

The Pest Control Authority (PCA) is a privately held, locally owned pest management provider founded in 1980 and headquartered at 4331 Monroe Rd in Charlotte, North Carolina, with a secondary office in Winston-Salem at 3439 Myer Lee Dr. The company delivers general pest control, termite and wood-destroying insect treatment, bed bug eradication, mosquito and fly management, rodent control, and wildlife removal and exclusion services (bats, raccoons, squirrels, large predators, birds) for residential single-family homes and commercial properties including hotels, warehouses, medical facilities, office buildings, and retail spaces.

Service delivery is built around an Integrated Pest Management methodology branded as Urban Integrated Pest Management (UIPM), aligned with LEED certification principles from the U.S. Green Building Council and emphasizing exclusion, food/water source elimination, mechanical removal, and targeted pesticide applications using baits, dusts, liquids, foams, growth regulators, aerosols, and GREEN-approved chemicals. Differentiated technical offerings include third-party K-9 canine scent detection and heat remediation for bed bugs, UIPM-LEED-EB commercial programs, WDIR termite inspection reports for real estate transactions, and a specialized ride-sharing vehicle pest control service.

Revenue is generated through subscription-style recurring service contracts (weekly, monthly, quarterly) and one-time treatments, priced via on-site inspections rather than phone quotes, with commercial programs customized per building. Customer segments are split between commercial accounts (vertical-led) and long-tail residential demand in the Charlotte and Winston-Salem metros. Go-to-market is sales-led through on-site field inspections and phone/online scheduling, supported by SEO, social, and email marketing. PCA is founder/owner-operated (Rick Seifert), with no disclosed institutional ownership.

Name

The Pest Control Authority

Legal name

The Pest Control Authority

Website

https://thepestcontrolauthority.com

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

11–50 employees

Short description

The Pest Control Authority is a privately held pest, wildlife, and termite control provider founded in 1980, serving residential and commercial customers across the Charlotte and Winston-Salem, North Carolina markets via recurring service contracts and one-time treatments.

Ownership category

akta.pro rank

Product category

Pest Control Services

NAICS

Exterminating and Pest Control Services (561710), Exterminating and Pest Control Services (56171)

akta.pro primary industry

Commercial General Pest Control (Non-Specialty) (HSAMAAAL)

akta.pro secondary industries

Residential Pest Control (IMAIAHAC), Preventive Barrier Treatments & Exclusion/Sealing (General) (HSAMAAAG), Occasional Invader & Seasonal Pest Control (Boxelder Bugs, Stink Bugs, Lady Beetles) (HSAMAAAD), Commercial Ant/Roach/Stinging Insect Programs (Restaurants, Multi-Unit) (HSAMAFAL)

Keywords

• Residential pest control
• Commercial pest control
• Wildlife removal services
• Termite control services
• Integrated pest management

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Commercial Pest Control Services: Ongoing pest control services for commercial properties including weekly, monthly, quarterly, and on-call service programs customized for each building
2. Residential Pest Control Services: One-time and ongoing pest control services for residential properties
3. One-Time/Spot Treatments: Single service treatments for specific pest problems
4. New Construction Pest Control: Pre-treatment services during construction process for both residential and commercial buildings to create barrier against future termite and wildlife problems
5. Wildlife Removal and Exclusion: Wildlife control and exclusion services including bat removal, raccoon removal, squirrel removal, and other wildlife management

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

The Pest Control Authority delivers residential and commercial pest management, termite control, and wildlife removal services across the Charlotte and Winston-Salem, North Carolina metro areas using Integrated Pest Management and UIPM/LEED-certified methods. Service programs include subscription-style recurring commercial treatments as well as one-time residential treatments, supported by emergency response, third-party K-9 bed bug inspections, heat remediation, and pre-construction pest pre-treatments.

Product overview

The Pest Control Authority is a locally owned pest control company established in 1980, offering a comprehensive portfolio of pest management and wildlife control services. The company provides two primary service delivery channels: Commercial Pest Control Services for businesses (utilizing UIPM and LEED-certified approaches with flexible scheduling) and Residential Pest Control Services for homeowners. The service portfolio spans across insect and arthropod control (termites, bed bugs, ants, cockroaches, mosquitoes, flies, spiders, rodents) and wildlife management (bats, raccoons, squirrels, birds, large predators). Additional specialized offerings include new construction pre-treatment, ride-sharing vehicle pest control, and LEED-EB certified services for green buildings. The company utilizes GREEN-approved chemicals and integrated pest management principles as the foundation of all service delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Commercial Pest Control Services Professional pest management services for commercial properties including hotels, warehouses, medical facilities, residential/retail spaces, and office buildings, with UIPM and LEED-certified approaches and flexible service frequencies.
• Residential Pest Control Services Comprehensive pest prevention, inspection, exclusion, and corrective treatment services for single-family homeowners, addressing ants, roaches, spiders, mosquitoes, flies, rodents, and other general household pests.
• Termite Control Services Inspection and treatment for subterranean termites and wood-destroying insects, including Wood Destroying Insect Report (WDIR) inspections for real estate closings, full and partial treatments, and warranty-supported ongoing inspection services.
• Bed Bug Control Services Comprehensive bed bug elimination using heat treatment, liquid pesticides, foams, growth regulators, fogs, and vacuuming, supported by third-party canine scent detection inspections and performed by technicians averaging more than five years of field experience.
• Wildlife Control Services Humane wildlife removal and exclusion services covering bats, raccoons, squirrels, flying squirrels, rodents, large predators (coyotes, foxes, beavers, muskrats, snakes, skunks, opossums), and bird species, including exclusion work to prevent re-entry.
• Ride-Sharing Pest Control Services Specialized bed bug and pest removal for Uber, Lyft, and other ride-sharing vehicles using pest spray and heat treatment methods to address infestations introduced by passengers.
• New Construction Pest Control Services Pre-construction and pre-treatment termite and wildlife exclusion services for new residential and commercial buildings, meeting EPA and NC State Department of Agriculture standards with warranty options to create barriers against future infestation.
• UIPM – LEED-EB Services Urban Integrated Pest Management (UIPM) service program aligned with LEED for Existing Buildings (LEED-EB) certification requirements, emphasizing exterior pest exclusion techniques and preventative measures for commercial buildings pursuing green-building certification.

Quantifiable outcome

• Over 2,000 successful bed bug eradication treatments completed by technicians with 5+ years average field experience
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• ABC (Extreme Makeover Home Edition)minorGTM or Marketing PartnerThe Pest Control Authority partnered with ABC to help a family in need through the Extreme Makeover Home Edition program.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Orkin (Rollins, Inc.): Orkin, owned by Rollins, is the largest U.S. pest control operator with overlapping general pest, termite, and wildlife services across residential and commercial channels. It directly competes with PCA in the Charlotte and Winston-Salem markets while operating nationally.
• Arrow Exterminators: Arrow Exterminators is a large Southeast-focused pest control operator offering recurring residential and commercial pest, termite, and wildlife services. Its regional Southeast footprint and service mix closely mirror PCA's commercial-led model.
• Massey Services: Massey Services is a regional pest and termite management provider active across the Southeast U.S. with similar residential, commercial, and termite offerings to PCA. It is a relevant comparable for commercial recurring-contract pest control in the Southeast.
• Truly Nolen Pest Control: Truly Nolen is a national pest control franchise with strong termite and residential pest offerings. Its commercial and residential general pest services directly overlap with PCA's core offerings.
• Terminix (Rentokil Terminix): Terminix, now part of Rentokil, is a national pest control provider offering residential and commercial general pest, termite, and bed bug services. It directly overlaps PCA's service mix and targets the same Carolinas geography.

Emerging players

• Fox Pest Control: Fox Pest Control is a high-growth regional pest control operator expanding across the U.S. with residential-focused recurring general pest services. It competes with PCA for residential leads in overlapping Carolinas markets.
• Aptive Environmental: Aptive Environmental is a fast-growing residential pest control provider using a branch-franchise model. It represents the newer digitally-marketing-led pest control playbook that competes with PCA for residential leads in Charlotte/Winston-Salem.

Direct peers

• Critter Control: Critter Control is a national wildlife removal and nuisance wildlife control franchise. PCA's wildlife, raccoon, bat, squirrel, and predator services directly mirror Critter Control's core offering.
• Gregory Pest Solutions: Gregory Pest Solutions is a regional pest control operator serving the Carolinas and Southeast with commercial and residential pest and termite services. It is directly comparable to PCA on geography, customer mix, and service portfolio.
• Dodson Brothers Exterminating: Dodson Brothers Exterminating is a regional pest control operator in the Southeast U.S. with similar commercial and residential pest, termite, and bed bug offerings. It is closely comparable on service mix and operating geography.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/pestcontrolauthority
• LinkedInlinkedin.com/company/the-pest-control-authority-inc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Pest Control Authority