What Smartnet does

Smartnet is a Pozzuoli-based (Naples, Italy) System Integrator founded in 1996 that designs, implements, and manages advanced networking, cybersecurity, cloud, and data center solutions for Italian enterprises and public sector entities. The offering is anchored by ConsolONE, a proprietary intelligent monitoring and management platform that integrates heterogeneous systems — IT, WiFi, BMS, IoT, environmental control, electrical, and physical security — through a single console using SNMP, API, MQTT/MQTTS, BACnet, Modbus, ZigBee, LoRa WAN, and serial gateway protocols. ConsolONE is delivered alongside a 24/7 NOC/SOC managed service and supported by three training academies: the Cisco-powered Networking Academy (since 2003), ConsolONE Academy (since 2022), and Awareness Academy for cybersecurity training.

The cybersecurity portfolio extends beyond infrastructure into workforce training through the Cyber Smart suite — Cyber Smart Awareness (multi-level training), Cyber Smart Phishing (proprietary ML-driven adaptive anti-phishing simulations), and Cyber Smart Channel (narrative video-based training). Smartnet monetizes through professional and managed services contracts: system integration projects, recurring managed services on ConsolONE, prepaid on-site engineering days, and academy training, all under multi-year custom SLAs typical of enterprise engagements.

The business operates with a small core team in the 11-50 range and distributes through direct enterprise sales plus a European network of System Integrators and VARs under the Consorzio Parthnet umbrella. Strategic vendor partnerships with Cisco, VMware, Microsoft, Panduit, NetApp, Citrix, and Panda Security anchor both the technology stack and go-to-market. The company is privately held and appears founder/family-controlled — CEO Federico Pirone has led the business since 1996 and CIO Marco Pirone since 1993 — with no institutional backing disclosed.

Name

Smartnet

Legal name

SmartNet

Website

https://smartnet.it

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Smartnet is an Italian System Integrator, founded 1996 in Pozzuoli, that delivers networking, cybersecurity, cloud, and data center services anchored by its proprietary ConsolONE monitoring platform, serving Italian enterprises and public sector entities.

Ownership category

akta.pro rank

Product category

IT Infrastructure and System Integration Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Communications Services, Nec (4899)

akta.pro primary industry

Intent-Based Networking & Automation (NetOps) (HDABAFAF)

akta.pro secondary industry

Cloud Networking Core Services (VPC/VNet, Load Balancing, DNS, NAT) (HDABAAAJ)

Keywords

• Network integration services
• Managed infrastructure services
• Data center solutions
• Cybersecurity services
• Cloud business services

Headquarters

HQ city

Pozzuoli

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. System Integration Services: Design, implementation, and installation of integrated networking, security, collaboration, and cloud solutions. Includes turnkey Datacenter projects (On-Premise, Hybrid, Full Cloud), network architecture, and infrastructure deployment.
2. Managed Services: Ongoing management of customer infrastructure through ConsolONE platform including NOC/SOC services, remote monitoring, and 24/7 support. Revenue generated through service contracts.
3. Training Services (Academy): High-level technology training through Networking Academy (Cisco partnership since 2003), ConsolONE Academy (launched 2022), and Awareness Academy for cybersecurity. Delivered in classroom and e-learning formats.
4. On-Site Technical Services: Prepaid system engineering days for targeted network support including fault identification, software reinstallation, data recovery, hardware configuration, network optimization consulting, and technical staff training.
5. Cloud Business Services: Customized Cloud Datacenter solutions with extended SLAs built with Italian cloud providers, offering 'Cloud a Chilometro Zero' (zero-kilometer cloud) for data sovereignty.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

SmartNet is a System Integrator founded in 1996 that designs, implements, and manages advanced networking, cybersecurity, cloud, data center, and collaboration solutions for enterprises and public sector clients. The company delivers turnkey projects, 24/7 NOC/SOC managed services, remote infrastructure monitoring, and customized training programs, with its proprietary ConsolONE platform providing unified management of convergent multi-brand technological infrastructures across IT, IoT, BMS, and physical security systems.

Product overview

Smartnet's offering is organized as a platform-plus-services portfolio anchored by the proprietary ConsolONE intelligent monitoring platform, which serves as the core engine across all sectors (office, retail, healthcare, industry, data center, hospitality, university). ConsolONE integrates heterogeneous systems (IT, IoT, BMS, WiFi, physical security, asset tracking) via multiple protocols (SNMP, API, MQTT, BACnet, Modbus, serial gateways) into a single console, supported by NOC/SOC managed services. The portfolio is extended by three training academies — Networking Academy (Cisco-powered, since 2003), ConsolONE Academy (2022), and Awareness Academy — covering IT certifications, platform training, and cybersecurity awareness respectively. The Cybersecurity training suite is further differentiated into Cyber Smart Awareness (multi-level training modules), Cyber Smart Phishing (ML-driven adaptive anti-phishing simulations), and Cyber Smart Channel (narrative video-based training). Beyond the ConsolONE ecosystem, Smartnet delivers professional services including turnkey data center design, cybersecurity SOC/MDR/VAPT services, cloud business solutions via Italian ISPs, and collaboration/VoIP systems integration.

Differentiator

Problem solved

Functional benefit

Brands

• ConsolONE: A proprietary intelligent monitoring and management platform for complex technological infrastructures, integrating IT, Wifi, BMS, IoT, environmental control, electrical systems, security, and asset management through a single console. Features include NOC/SOC services, asset management, ticketing systems, and applications for office, retail, healthcare, industrial, and hospitality sectors.

Products and services

• ConsolONE SmartNet's proprietary intelligent monitoring and management platform for complex converged technology infrastructures. It provides a unified console to monitor and control IT networks, IoT devices, WiFi, BMS, building automation, security systems, and physical assets across diverse sectors including office, retail, healthcare, industry, data center, and hospitality. Integrates via SNMP, API, MQTT, BACnet, Modbus, and serial gateway protocols, with NOC/SOC services, integrated ticketing, and asset management.
• ConsolONE Academy Official training division of the ConsolONE platform, launched in 2022. Provides structured learning programs for platform users, IT managers, facility managers, and industrial automation professionals covering ConsolONE's features, integrations, sector-specific applications, and VisiONE holistic monitoring methodology.
• Cyber Smart Phishing Experiential anti-phishing training platform powered by a proprietary machine learning model. Delivers adaptive phishing and smishing simulation campaigns personalized to each user's behavioral profile, provides real-time micro-training upon failed simulations, and offers advanced reporting dashboards to track organizational risk reduction over time.
• Cyber Smart Channel Inductive cybersecurity training program delivered as a series of short narrative video episodes modeled after TV series storytelling. Immerses viewers in real-world cyber attack scenarios to build threat awareness and behavioral change, with a Netflix-style approach to engage learners.
• Cyber Smart Awareness Cybersecurity training program organized into three progressive levels (Module 1, 2, and 3) covering phishing, password management, social media safety, GDPR/privacy, mobile security, malware, social engineering, IoT device risks, backup practices, and cyber hygiene. Designed to build employee security awareness across all organizational levels.
• SmartNet Remote Global Services Managed network and infrastructure services delivered remotely from SmartNet's operations center, combining technical support, continuous monitoring, and proactive maintenance under a single contract with performance evaluations and scripting-based interventions.
• SmartNet NOC 24H 24-hour Network Operations Center service integrated with the ConsolONE platform in proactive service mode. Provides real-time infrastructure monitoring, alert advisory, proactive incident response, device addition/removal management, system administration, and patch and security update management for client networks.
• SmartNet On Site Prepaid on-site systems engineering service offering targeted technical interventions for fault resolution, software reinstallation, data recovery, hardware/software configuration, network optimization consulting, and technical staff training.
• Networking Academy SmartNet's IT training division powered by the Cisco Networking Academy and Consorzio Parthnet. Active since 2003, delivers certified courses including CCNA Routing & Switching, CCNA Security, CCNP, IT Essentials, Cybersecurity Essentials, Introduction to IoT, NDG Linux, and entrepreneurship — targeting IT professionals, students, and organizations seeking networking and digital skills.
• Awareness Academy SmartNet's cybersecurity awareness training division, offering programs focused on organizational security culture, employee behavior, and threat recognition. Complements the Cyber Smart training suite with a broader organizational change management approach.
• SmartNet Data Center Turnkey data center solutions (on-premise, hybrid, or full cloud) including DCIM, cooling, electrical protection, physical cabling, server and storage systems, networking, virtualization, and backup/disaster recovery. Supported technologies include Cisco, HP, Dell, IBM servers, Arista/Brocade networking, NetApp/Tintri storage, and VMware/Microsoft/Citrix virtualization.
• SmartNet Cyber Security Integrated cybersecurity services spanning SOC operations, penetration testing, endpoint protection (EDR/XDR), perimeter security, SASE, SOAR, SIEM, MDR, VAPT, and dark web identity monitoring — providing end-to-end protection from physical access level through to host/application security.
• SmartNet Cloud Business Cloud solutions in partnership with Italian cloud providers, building customized private cloud data centers with extended SLAs and zero incremental cost. Emphasizes 'Cloud a Chilometro Zero' — managed entirely on Italian infrastructure for data sovereignty and single-responsibility accountability.
• SmartNet Collaboration Design and implementation of advanced IP-based voice and video communication systems, unified communications, and video conferencing solutions that extend collaboration capabilities to external partners. Deep expertise in complex collaboration environments via partnerships with major vendors.

Quantifiable outcome

• 90% of devices now manageable via IP through ConsolONE platform
• +2 more outcomes

Named customers4 records

Segments9 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability4 records

Feature6 records

Partnerships

Eleven partnerships are on record, tiered core.

• CiscocoreTechnology or IntegrationMajor technology partnership. SmartNet has been a Cisco Networking Academy partner since 2003, considered one of the most excellent Cisco Academies in Italy. Cisco collaboration spans networking, security, collaboration, and data center solutions.
• VMwarecoreTechnology or IntegrationTechnology partner for virtualization solutions including datacenter, cloud, and systems management.
• PanduitcoreTechnology or IntegrationStrategic technology partner with documented case studies including GLS Temi S.p.A. networking infrastructure projects.
• MicrosoftcoreTechnology or IntegrationTechnology partner for software, cloud, and productivity solutions integration.
• APCcoreTechnology or IntegrationPartner for datacenter infrastructure including cooling, power protection, and physical infrastructure.
• NetappcoreTechnology or IntegrationTechnology partner for storage solutions in datacenter and converged infrastructure.
• CitrixcoreTechnology or IntegrationPartner for virtualization, networking, and collaboration solutions.
• Panda SecuritycoreTechnology or IntegrationPartner for endpoint protection and cybersecurity solutions.
• Libra EsvacoreTechnology or IntegrationPartner for email security and anti-spam solutions.
• Consorzio ParthnetcoreStrategic or Co-development PartnerSmartNet is Parthnet Associated, operating the Cisco Networking Academy under Consorzio Parthnet which is the certified Cisco Academy entity.
• Italian Cloud ProviderscoreTechnology or IntegrationCollaborations with major Italian cloud providers for 'Cloud a Chilometro Zero' solutions, ensuring data sovereignty and legal data protection while providing customized cloud datacenters with extended SLAs.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Netalia S.r.l. Netalia is an Italian cloud infrastructure provider offering sovereign-cloud and managed services to enterprises and the public sector. Comparable to SmartNet's "Cloud a Chilometro Zero" positioning — Italian data sovereignty — but Netalia focuses more narrowly on infrastructure-as-a-service.

Direct peers

• Sirti S.p.A. Sirti is one of Italy's largest telecom and network-infrastructure system integrators, designing, building, and managing enterprise and carrier networks. Comparable to SmartNet as a domestic Italian network SI serving enterprise and public-sector clients, though at substantially larger scale.
• Var Group S.p.A. Var Group is an Italian IT services and solutions provider across cloud, networking, security, and managed services for SMBs and enterprises. Comparable to SmartNet in vertical breadth (multi-sector Italian enterprise IT) and managed-services orientation.
• Lutech S.p.A. Lutech is an Italian IT services and system integration firm offering cloud, data center, networking, and managed services to enterprise and public-sector customers. Closely comparable to SmartNet in offering mix, Italian mid-market focus, and multi-vendor integration posture.
• Westpole S.p.A. Westpole is an Italian cloud and managed-services provider focused on enterprise and public-sector digital transformation, including datacenter and hybrid cloud. Comparable to SmartNet's cloud/datacenter and managed-services offerings in the Italian mid-market.
• Würth Phoenix S.r.l. Würth Phoenix is an Italian IT system integrator specializing in networking, monitoring, and IT management solutions — directly comparable to SmartNet as a mid-sized Italian SI with proprietary monitoring tooling and HPE/enterprise vendor partnerships.

Broad incumbents

• Capgemini Italia: Capgemini is a global IT services and consulting leader with significant Italian operations across cloud, infrastructure services, and cybersecurity. Comparable to SmartNet as an incumbent SI pursuing enterprise and public-sector transformation, but at vastly greater scale and breadth.
• Reply S.p.A. Reply is a leading Italian-headquartered IT consulting and systems integration group with pan-European delivery across cloud, networking, cybersecurity, and digital transformation. Comparable as a much larger Italian incumbent operating in many of the same verticals as SmartNet, but at significantly greater scale.
• Engineering Group: Engineering Ingegneria Informatica is one of Italy's largest IT services groups, offering digital transformation, cloud, and managed services to enterprise and public-sector clients. Comparable to SmartNet as a broad incumbent across the same customer segments but operating at national-platform scale.
• Bechtle AG: Bechtle is a major European IT system integrator and managed-services provider with strong vendor partnerships (Cisco, HPE, Microsoft). Comparable to SmartNet in multi-vendor SI/MSP orientation, but operating pan-European at far larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Smartnet