National 360
National 360 is an Australian community allied health provider delivering occupational therapy, physiotherapy, speech pathology, behaviour support, and early childhood intervention across 22 clinic locations and 1,800+ postcodes, funded through NDIS, aged care, Medicare, workers' compensation, and private payers.
- Company typePrivate
- Founded2016
- HeadquartersCheltenham, Australia
- Headcount251–500
- GTM typeB2C
- OfferingServices
What National 360 does
National 360 is an Australian community allied health provider delivering occupational therapy, physiotherapy, speech pathology, positive behaviour support, and early childhood intervention services (via the 360 Kids sub-brand) to NDIS participants, older Australians accessing the Supports at Home program, Medicare Chronic Disease Management clients, WorkCover/TAC/insurance-funded rehabilitation cases, Department of Veterans' Affairs clients, and private payers. Operations span 22 clinic locations across Victoria, Queensland, New South Wales, South Australia, Western Australia, and Tasmania, with mobile/in-home delivery, telehealth (Zoom and Microsoft Teams), and regional outreach services covering 1,800+ postcodes, employing hundreds of allied health clinicians.
The technology layer is deliberately thin and commodity-based: telehealth rides on third-party video platforms rather than proprietary infrastructure, and the company's stated differentiators — the Natural Environment Support Model and Outcome Based Practice Framework — are clinical service protocols rather than technology platforms. The firm has invested in referral infrastructure (dedicated online referral forms for NDIS, Aged Care, Private, and Insurance pathways) and a Client Support Intake Team (1300 340 440) to convert referral volume into booked clinical intake appointments.
The business model is government- and insurance-funded recurring service delivery: each billable clinical session is reimbursed through NDIS pricing, Medicare rebates (up to five sessions per calendar year under Chronic Disease Management), aged-care funding, workers compensation/TAC schemes, DVA, or private fee-for-service, with quote-based private pricing where gap fees apply. GTM is sales-led through referral relationships with support coordinators, plan managers, case managers, and aged-care providers, supplemented by content marketing, social media, webinars, and a structured graduate pipeline (360 GO) that doubles as a recruiting channel. NDIS Practice Standards certification (held by only 6% of providers and audited every 18 months) is the primary regulatory moat supporting participation in the largest funding stream.
National 360 firmographics
Firmographics- Name
- National 360
- Legal name
- National 360
- Website
- https://national360.com.au
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- National 360 is an Australian community allied health provider delivering occupational therapy, physiotherapy, speech pathology, behaviour support, and early childhood intervention across 22 clinic locations and 1,800+ postcodes, funded through NDIS, aged care, Medicare, workers' compensation, and private payers.
- Ownership category
- akta.pro rank
National 360 industry classification
Industry- Product category
- Community Allied Health Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Offices of Other Health Practitioners (6213)
- SIC
- Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Home Health Therapy Services (PT/OT/SLP) Providers (HLAFAEAM)
Keywords
Where National 360 is headquartered
LocationHeadquarters
- HQ city
- Cheltenham
- HQ country
- Australia
- HQ region
- Oceania
Offices25 records
Markets served
National 360 business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Operations, Marketing or Sales, Technology or R&D
Revenue model
- NDIS Services: Registered NDIS provider delivering allied health services (OT, Speech Pathology, Physiotherapy, Behaviour Support, Early Childhood) to NDIS participants with physical, intellectual, psychosocial, and neurodevelopmental disabilities.
- Aged Care (Supports at Home): Allied health services funded through the Australian Government's Support at Home Program for older Australians, including occupational therapy, physiotherapy, speech pathology, and behaviour support.
- Medicare Chronic Disease Management: Services for clients eligible for Medicare rebates under a Chronic Disease Management Plan, including up to five Medicare-rebatable allied health sessions per calendar year. Gap fees may apply.
- Workers Compensation & Insurance: Services for clients accessing care through motor vehicle accident schemes (TAC, CTP, NIISQ), workers compensation programs (WorkSafe, WorkCover, ReturnToWorkSA, SIRA, icare, ICWA), and third-party insurers.
- Private Pay: Private clients who self-fund their care with or without private health insurance, available to everyone regardless of funding scheme.
- Department of Veterans Affairs (DVA): Services for veterans funded through DVA arrangements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Services funded through NDIS plans |
| Subscription | Annual | Medicare Chronic Disease Management Plan |
| Other | Pay-as-you-go | Private/Out-of-pocket |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels5 records
National 360 product offering
Product offeringCore offering
National 360 provides community-based allied health services — Occupational Therapy, Physiotherapy, Speech Pathology, Behaviour Support, and Early Childhood Intervention — to individuals funded through NDIS, Aged Care (Supports at Home), Medicare Chronic Disease Management, WorkCover, TAC, DVA, private health insurance, and self-pay. Services are delivered in clients' homes, in one of 22 clinics across six Australian states, via telehealth, or through outreach to regional and remote areas.
Product overview
National 360 is an allied health service provider offering a coordinated portfolio of five core clinical services (Occupational Therapy, Speech Pathology, Physiotherapy, Behaviour Support, and Early Childhood Intervention via the 360 Kids sub-brand) delivered through multiple service channels including in-home/community visits, 22 clinic locations across Australia, telehealth video/phone appointments, and outreach services. The company operates as a registered NDIS provider supporting clients across NDIS, Aged Care, Medicare, WorkCover, TAC, and private payment funding pathways. Services are designed for clients across all life stages from children (0-9 through 360 Kids) through to adults and older Australians, with support also available for schools and early learning centres.
Differentiator
Problem solved
Functional benefit
Brands
- 360 Kids: Early childhood services program for children aged 0-9 with developmental delay or disability, delivered in natural environments such as home, childcare, and preschool settings.
Products and services
- Occupational Therapy Community-based occupational therapy helping children, adults, and older Australians build independence in daily activities, home environments, and workplaces. Supports clients with disability, neurological conditions, acquired injuries, and age-related challenges, delivered in-home, in clinic, and via telehealth.
- Speech Pathology Speech pathology assessment, diagnosis, and tailored therapy for communication, language, literacy, and swallowing needs, available in-home, in clinic, and via telehealth across all ages.
- Physiotherapy Community physiotherapy improving mobility, managing pain, and supporting recovery from injury or illness for NDIS participants, aged care clients, and rehabilitation pathways, delivered in-home, in clinic, and via telehealth.
- Behaviour Support Positive Behaviour Support developing personalised Behaviour Support Plans for NDIS participants whose behaviour may be causing concern, with a focus on promoting dignity, safety, and quality of life.
- 360 Kids Early Childhood Intervention Early childhood intervention program delivering supports for children aged 0–9 with developmental delay or disability in natural environments such as home, childcare, and preschool settings, including assessments, therapy planning, equipment sourcing, and individual or group therapy.
- Finding and Keeping a Job Employment support services helping individuals with disability or other challenges find and maintain employment and achieve their employment goals.
- Telehealth Services Video or phone-based allied health appointments available for all services and ages across Australia, enabling remote access to Occupational Therapy, Speech Pathology, Physiotherapy, and Behaviour Support via Zoom or Microsoft Teams.
- Outreach Services Mobile therapy services providing face-to-face allied health support in regional and remote areas across Australia, complementing clinic and telehealth options to extend reach into underserved postcodes.
Quantifiable outcome
- Delivering services across 1,800+ postcodes
- +3 more outcomes
Companies that use National 360
Customer profileNamed customers6 records
Segments7 records
Ideal customer profiles3 records
National 360 technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
National 360 partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core.
- NDIS (National Disability Insurance Scheme)coreRegistered NDIS Provider certified to NDIS Practice Standards and Quality Indicators. Provides allied health supports for participants across the lifespan including OT, Speech Pathology, Physiotherapy, Behaviour Support, and Early Childhood Services.
- Support at Home Program (Aged Care)coreAssociated Provider under the Australian Government's Support at Home program for older adults, providing allied health services including OT, Physio, Speech Pathology, and Positive Behaviour Support.
- TAC (Transport Accident Commission)coreAccept referrals from TAC for clients injured in transport accidents in Victoria.
- WorkSafe VictoriacoreWorkers compensation provider for workers recovering from workplace injuries in Victoria.
- NIISQ (National Injury Insurance Scheme Queensland)coreAccepts CTP claims through NIISQ for motor vehicle accident claimants in Queensland.
- WorkCover QueenslandcoreWorkers compensation referrals in Queensland.
- ReturnToWorkSAcoreWorkers compensation program in South Australia.
- Lifetime Support SchemecoreLifetime support scheme in South Australia.
- SIRA/icare (NSW)coreState Insurance Regulatory Authority framework including icare workers insurance in NSW.
- WorkCover NSWcoreWorkers compensation program in NSW under SIRA framework.
- ICWA (Insurance Commission of Western Australia)coreMotor vehicle accident insurance provider in Western Australia.
- WorkCover WAcoreWorkers compensation program in Western Australia.
- Medicare (Chronic Disease Management)coreProvides services for clients with Medicare rebates under Chronic Disease Management Plans (up to 5 sessions per year) and Better Access to Mental Health programs.
- DVA (Department of Veterans' Affairs)coreAllied health services for veterans funded through DVA arrangements.
- Private Health InsurerscoreServices accessible through private health insurance rebates for clients with appropriate coverage.
- Schools and Early Learning CentrescoreTherapy in Schools and ELCs program bringing allied health experts directly into educational settings to support students, educators, staff, parents and caregivers.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
National 360 competitors and assessment
Company assessmentDirect peers
- Optimum Health Solutions: Optimum Health Solutions is an Australian allied health provider offering occupational therapy, speech pathology, physiotherapy, and psychology under NDIS and private funding. Direct peer with overlapping multi-disciplinary service portfolio and NDIS-heavy client base.
- Better Rehab: Better Rehab is an Australian allied health provider offering occupational therapy, physiotherapy, speech pathology, and positive behaviour support across multiple states. It is a direct competitor to National 360 with a similar NDIS-focused, multi-disciplinary, community-delivered service model.
- Therapy Pro: Therapy Pro is an Australian allied health provider delivering occupational therapy, speech pathology, and positive behaviour support primarily to NDIS participants. Direct competitor with comparable community-based service approach and similar funding stream mix.
- Plena Healthcare: Plena Healthcare is an Australian allied health provider offering physiotherapy, occupational therapy, and speech pathology across residential aged care and community settings. Direct competitor with overlapping aged care and community service focus, comparable multi-state footprint.
- Everyday Independence: Everyday Independence is an Australian allied health provider specializing in NDIS-funded occupational therapy, speech pathology, physiotherapy, and early childhood intervention. Direct peer to National 360 with overlapping service portfolio and community-based delivery model, including a strong therapy assistant model.
- Ability Action Australia: Ability Action Australia is an Australian allied health provider specialising in NDIS services with occupational therapy, physiotherapy, speech pathology, and positive behaviour support. Direct peer with very similar service offering, NDIS-heavy funding model, and multi-state presence.
- Concentric: Concentric is an Australian rehabilitation and allied health provider offering physiotherapy and related therapy services across multiple states. Direct peer with comparable clinical services and multi-state geographic footprint, though with a narrower service mix than National 360.
- ORS Group: ORS Group is a large Australian disability and allied health services provider offering occupational therapy, psychology, behaviour support, and employment services across multiple states. Direct peer with broader service portfolio but very similar NDIS-focused clientele and community delivery model.
Broad incumbents
- Healius: Healius is a large Australian listed healthcare company with diagnostic imaging, pathology, and adjacent primary care services. Relevant as an established Australian healthcare incumbent that competes for clinician talent and overlapping patient relationships, though its core services differ from National 360's allied health focus.
- Bayada Home Health Care: Bayada is a large, established home health and allied services provider operating across the United States and select international markets. Comparable to National 360 in its home- and community-delivered allied health model and multi-disciplinary offering, but materially larger and operating under very different payer systems.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
National 360 social profiles
Digital presenceNational 360 financial estimates
Financial estimateRevenue estimate
Valuation estimate
National 360 leadership team
Management profileNumber of profiles
Profiles8 records
National 360 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
National 360 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about National 360
What does National 360 do?
National 360 provides community-based allied health services — Occupational Therapy, Physiotherapy, Speech Pathology, Behaviour Support, and Early Childhood Intervention — to individuals funded through NDIS, Aged Care (Supports at Home), Medicare Chronic Disease Management, WorkCover, TAC, DVA, private health insurance, and self-pay. Services are delivered in clients' homes, in one of 22 clinics across six Australian states, via telehealth, or through outreach to regional and remote areas.
Is National 360 a public or private company?
National 360 is a private company. It is classified as unknown and is currently operating.
When was National 360 founded?
National 360 was founded in 2016. It employs 251 to 500 people.
Where is National 360 based?
National 360 is headquartered in Cheltenham, Australia, in the Oceania region.
How does National 360 make money?
Six revenue lines are on record. NDIS Services are the primary driver. The others are aged Care (Supports at Home), medicare Chronic Disease Management, workers Compensation & Insurance, private Pay and department of Veterans Affairs (DVA).
Who are National 360's main competitors?
Direct peers on record are Optimum Health Solutions, Better Rehab, Therapy Pro, Plena Healthcare, Everyday Independence, Ability Action Australia, Concentric and ORS Group. Broad incumbents are Healius and Bayada Home Health Care.
Does National 360 have an API?
No public API is recorded for National 360.
What industry is National 360 in?
National 360's product category is Community Allied Health Services. Its primary akta.pro industry code is HLAFAEAM, Home Health Therapy Services (PT/OT/SLP) Providers. Its NAICS code is 624120 and its SIC code is 8082.