Lami

What Lami does

Lami is an Italian primary care SaaS platform headquartered in Milan that combines video consultations with doctors and pediatricians, a proprietary symptom-analysis algorithm, and home-care service booking into a single web-based environment. The platform's technical core is the Lami Symptom Checker, a proprietary algorithm the company states is founded on clinical data and evidence collected over more than 25 years of research and is capable of mapping thousands of clinical conditions to care pathways. The offering is delivered primarily through the web (no native mobile app is disclosed) with a dedicated Patient Portal (Area Paziente) for individual consumers.

Lami operates a dual-channel business model. On the consumer side, patients pay per consultation via a transaction-fee model, with prices displayed at the point of booking and including the clinician's fee, the platform service charge, and VAT. On the enterprise side, Lami provides modular B2B solutions — Corporate Well-being for employers, Healthcare Facility Integration for medical structures, and Insurance Sector Solutions for policyholders — typically under annual subscription contracts requiring a custom demo-based quote. Three named enterprise customers are disclosed (BWT, Rocket Espresso Milano, CMA Industrial Technologies), and distribution extends through insurance channel partnerships and embedded integrations with healthcare facilities.

The company is structured as an Italian S.r.l. (Lami S.r.l.) with a symbolic €13,000 share capital, was founded in 2020 during the COVID-19 lockdown in Italy, and is led by co-founders Davide Barenghi (CEO), Chiara Frigerio (CMO), and Tommaso de Mojana (COO), with a multidisciplinary Scientific Committee providing clinical validation. No external funding rounds or institutional investors have been disclosed, and headcount is reported at 1-10 employees. Geographic reach is currently limited to Italy.

Name

Lami

Legal name

Lami S.r.l.

Website

https://lamimed.it

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Lami is an Italy-based primary care SaaS platform that combines video consultations, a proprietary symptom-analysis algorithm, and home-care booking for individual patients, while delivering modular B2B solutions to corporate employers, healthcare facilities, and insurance companies.

Ownership category

akta.pro rank

Product category

Digital Health / Telehealth Platform

NAICS

Services for the Elderly and Persons with Disabilities (624120), Social Assistance (624)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

Keywords

• Telehealth platform
• Primary care services
• Video consultations
• Symptom analysis software
• Corporate wellbeing

Headquarters

HQ city

Milano

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Healthcare Service Transactions: Lami facilitates video consultations and home healthcare services, earning a take rate on transactions between patients and healthcare professionals booked through the platform. Users pay for medical consultations and the platform retains a portion as service fee.
2. B2B Platform Licensing: Lami offers modular platform solutions to enterprises, healthcare facilities, and insurance companies for corporate well-being programs. This B2B revenue stream involves licensing the platform to corporate clients for employee health benefits.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Lami is a primary care SaaS platform that integrates video consultations with doctors and pediatricians and a proprietary symptom analysis software in a single web environment, guiding patients toward the most appropriate care pathway. The platform extends to enterprises, healthcare facilities, and insurance companies through modular corporate well-being, facility integration, and insurance-sector solutions, supported by a Patient Portal (Area Paziente) for individual users.

Product overview

Lami is a primary care SaaS platform that integrates three core offerings: (1) the Symptom Checker, a proprietary algorithm-based symptom analysis tool founded on 25+ years of clinical research that maps thousands of clinical conditions; (2) Video Visits enabling real-time consultations with doctors and pediatricians; and (3) Home Care Assistance for at-home medical services. These are unified in a single web environment. The platform extends through modular solutions targeting corporate well-being, healthcare facilities, and the insurance sector, with a dedicated Patient Portal (Area Paziente) for individual users. A multidisciplinary Scientific Committee provides clinical protocol validation.

Differentiator

Problem solved

Functional benefit

Products and services

• Lami Platform Primary care SaaS platform integrating video visits with doctors and a proprietary symptom analysis algorithm in a single web environment, guiding patients toward appropriate care pathways based on clinical evidence. Available in Italy 24/7 through web browsers.
• Symptom Checker Digital symptom analysis tool powered by a proprietary algorithm founded on 25+ years of clinical research, capable of mapping thousands of clinical conditions and providing guidance on causes and recommended behaviors to users. Processes text-based symptom descriptions via a structured clinical knowledge base.
• Video Visits Synchronous video consultation services with doctors and pediatricians conducted through the platform, integrated with the symptom analysis workflow to provide seamless primary care access. Service-specific pricing displayed at point of booking.
• Home Care Assistance At-home medical assistance services allowing patients to book and receive healthcare services at their residence, managed through the platform's booking system.
• Patient Portal (Area Paziente) Dedicated digital portal for patients to manage their healthcare journey, book appointments, access medical records, and communicate with healthcare providers.
• Corporate Well-being Solutions Modular B2B healthcare solution targeting enterprise clients, delivering employee health and well-being support while supporting corporate ESG strategies and providing data-driven health insights.
• Healthcare Facility Integration Digital touch-point solution for healthcare structures to improve care pathway efficiency and effectiveness for both patients and medical professionals through platform integration.
• Insurance Sector Solutions Healthcare solution for the insurance industry, providing digital primary care access and care pathway management capabilities for insured individuals.

Quantifiable outcome

• Thousands of clinical conditions mappable by the algorithm

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability5 records

Feature1 record

Partnerships

Three partnerships are on record, tiered minor.

• BWTminorGTM or Marketing PartnerBWT is listed as a corporate partner believing in Lami's mission. BWT utilizes Lami's corporate well-being platform for employee health benefits, representing one of Lami's enterprise customer references in the industrial sector.
• Rocket Espresso MilanominorGTM or Marketing PartnerRocket Espresso Milano is listed as a corporate partner using Lami's platform for employee well-being programs, serving as a reference customer in the premium food and beverage sector.
• CMA Industrial TechnologiesminorGTM or Marketing PartnerCMA Industrial Technologies partners with Lami for corporate well-being services, utilizing the platform for employee health management as part of their technology/industrial company wellness initiatives.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Symptomate: AI symptom checker developed by Infermedica spinoff / prior product, used by health systems and insurers for patient triage. Directly comparable to Lami's symptom-checker technology as a self-triage digital front door.
• HealthTap: US-based virtual primary care platform combining AI symptom guidance with doctor consultations. Comparable to Lami in product mix (symptom checker + video consultations) and multi-buyer GTM, though operating in a different regulatory environment.
• Mediktor: AI-based pre-diagnosis and symptom-checker platform sold to hospitals, insurers, and telemedicine providers. Comparable to Lami's algorithm as a B2B2C symptom triage layer that integrates with broader telehealth ecosystems.
• Doctorbox: European digital health platform offering symptom analysis, telehealth, and personal health record capabilities. Comparable to Lami's integrated primary-care and symptom-analysis bundle with a similar European footprint ambition.

Direct peers

• Dottori.it: Italian online doctor booking and telehealth platform. Directly comparable as an Italian primary-care patient acquisition and consultation channel competing for the same B2C and B2B segments Lami targets.
• MioDottore: Italy-based doctor booking and online appointment platform owned by Docplanner Group. Directly comparable to Lami's B2C patient booking and consultation model within the same Italian market, making it the most relevant head-to-head competitor.
• Infermedica: AI-driven symptom checker and virtual triage platform sold primarily to insurers and health systems. Comparable to Lami's symptom-checker algorithm and insurance channel strategy, with a similar B2B2C distribution model.
• Ada Health: Global AI-powered symptom assessment app that maps symptoms to conditions and care pathways. Directly comparable to Lami's proprietary Symptom Checker as a digital front door, though Ada operates globally rather than Italy-only.

Broad incumbents

• Doctolib: France-headquartered pan-European telehealth and practice-management platform offering video consultations and doctor booking. Comparable to Lami as a video-consultation and care-navigation platform, but operates at significantly larger scale and broader geographic footprint, representing a direct incumbent threat if it expands into Italy.
• Kry (Livi): European digital primary-care provider offering video GP consultations and symptom triage. Comparable to Lami as an integrated primary-care platform combining symptom analysis with video consultations, though with broader European reach and larger funding.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/lami.homecare
• LinkedInlinkedin.com/company/lamimed
• Instagraminstagram.com/lamimed_

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lami