Woonhaven

What Woonhaven does

Woonhaven Antwerpen is the Antwerp municipal social housing company (Antwerpse Woonmaatschappij), a Belgian government-regulated non-profit entity headquartered at Jan Denucéstraat 23, 2020 Antwerpen. It provides social rental housing across approximately 2,083 apartments in Antwerp and surrounding municipalities, alongside social purchase properties, social loans (facilitated through VMSW), commercial property rentals, and parking. The organization serves roughly 45,000 residents with a workforce of approximately 400 employees, including 17 dedicated social assistants. Tenant allocation is administered through the Centraal Inschrijvingsregister (CIR) operated by Wonen in Vlaanderen, with rent calculated under a regulated Flemish Government formula (base rate of 1/54th of household income, adjusted by patrimony and family discounts, plus energy correction for energy-efficient buildings; surcharges apply above income thresholds).

The company's digital surface centers on the MijnWoonhaven tenant portal — launched in 2025 — which enables 24/7 dossier management, repair requests, document access, and direct communication, authenticated via Itsme, MyGov, eID, or Smart-ID. Supporting tools include the Woonsimulator online eligibility checker and a proprietary Huurlasten Berekeningssysteem (rental cost calculation engine) that allocates communal costs using the SERV formula and consumption-based metering. Ancillary services include neighborhood liveability programs (leefbaarheidsmedewerkers), social support through partnerships with OCMW Antwerpen, CAW, Zorgbedrijf Antwerpen, and Zorggroep Multiversum (psychological consultations), and facility rentals via the Silvertop meeting center.

Revenue is generated primarily through regulated social rental income (subscription/recurring), supplemented by rental cost charges (pass-through, settled annually), commercial property and parking rentals, and one-time social property sales across an active pipeline of 31 purchase projects. Go-to-market is direct-to-consumer through physical tenant offices, the MijnWoonhaven portal, and the regulated CIR pipeline — no traditional marketing is conducted, and acquisition is structurally embedded in the Flemish social housing registration system. The entity has no parent company, no external funding rounds, and no subsidiaries; capital investment is supported by VMSW interest-free loans and government-backed construction financing.

Name

Woonhaven

Legal name

Woonhaven Antwerpen

Website

https://woonhaven.be

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

51–100 employees

Short description

Woonhaven Antwerpen is the Antwerp municipal social housing company providing regulated social rentals, social purchase properties, and social loans to approximately 45,000 low-to-moderate income residents across Antwerp and surrounding municipalities, under Flemish government mandate.

Ownership category

akta.pro rank

Product category

Social Housing Services

NAICS

Community Housing Services (62422), Other Community Housing Services (624229), Rental and Leasing Services (532)

SIC

Operators Of Apartment Buildings (6513), Services-Social Services (8300), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Public Housing & Social Housing Development/Modernization Programs (FSALAKAH)

akta.pro secondary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Social housing rentals
• Affordable housing services
• Social purchase housing
• Tenant support services
• Housing management

Headquarters

HQ city

Antwerpen

HQ country

Belgium

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Social Rental Income: Woonhaven generates the majority of its revenue from social housing rentals. Rent is calculated using a regulated formula: 1/54th of household income minus patrimony discount minus family discount plus energy correction. Higher-income residents pay scaled rates (1/53rd, 1/52nd, or 1/51st of income). Income thresholds for 2026: single person up to €31,361; family up to €47,039 plus €2,629 per dependent.
2. Social Loans: Woonhaven assists residents with social loans (sociale leningen) as part of its mandate to support affordable housing access, working with the VMSW (Vlaamse Maatschappij voor Sociaal Wonen) for loan financing.
3. Property Sales: Woonhaven sells social purchase properties (koopwoningen) including social housing units and 'bescheiden koopappartementen' (modest purchase apartments). Active sales include projects such as Maasstraat 47, Brugstraat 10, Halenlei, Nieuwmoer, Wipstraat, Officierenwijk, and Wim Saerensplein.
4. Commercial Property Rental: Woonhaven rents out commercial properties including shops, offices, and practice spaces (commerciële panden), as well as parking spaces (parkeerplaatsen).
5. Rental Cost Charges (Huurlasten): Monthly advances for rental costs covering water, communal electricity, cleaning, lifts, heating, building maintenance, insurance, and waste management. Settled annually against actual costs.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Woonhaven is the Antwerp municipal social housing company providing regulated social rental housing (approximately 2,083 rental units), social purchase housing, and social loans to low-to-moderate income households in Antwerp and surrounding municipalities under Flemish Government legislation. It supplements core housing services with tenant support (17 social assistants), liveability programs, commercial property rentals, and parking space rentals, while operating the MijnWoonhaven digital tenant portal for 24/7 self-service.

Product overview

Woonhaven is the Antwerp Social Housing Company (Antwerpse Woonmaatschappij) offering a portfolio of housing services. The core offering includes social rental housing (approximately 2,083 rental units across 209 pages), commercial properties, and parking spaces. A key digital product is the MijnWoonhaven online tenant portal, which provides 24/7 access to tenant services. Additional services include housing simulation tools (woonsimulator) for eligibility checking, 27 active construction projects for rental housing, and 31 purchase projects for affordable homeownership. The organization also provides social assistance through 17 social workers, neighborhood livability programs, and community engagement initiatives.

Differentiator

Problem solved

Functional benefit

Products and services

• MijnWoonhaven Tenant Portal Online self-service portal for tenants to manage their housing dossier 24/7, request repairs, update contact details, communicate directly with Woonhaven, receive update notifications, and view documents and letters before physical delivery. Authentication via Itsme, MyGov, eID, or Smart-ID.
• Woonsimulator (Housing Eligibility Simulator) Online eligibility tool that helps prospective applicants determine whether they qualify for social renting, social purchasing, or social loans through Woonhaven based on Flemish income thresholds and household composition.
• Social Rental Housing Approximately 2,083 regulated social rental apartments across Antwerp and surrounding municipalities, ranging from 1 to 7 bedrooms, allocated to eligible low-to-moderate income households with income-based rent calculated under Flemish Government formula.
• Construction Projects (New Rental Housing) 27 active construction projects offering new social rental housing units across neighborhoods including Europark Zuid, Rozemaai, Ekeren Hoekakker, Maasstraat, Brugstraat, and Officierenwijk.
• Social Purchase Housing (Koopwoningen) 31 social purchase projects including social housing units and modest purchase apartments (bescheiden koopappartementen) available for sale at regulated prices across Antwerp region projects such as Maasstraat 47, Brugstraat 10, Halenlei, Nieuwmoer, Wipstraat, and Wim Saerensplein.
• Commercial Property Rentals Commercial spaces available for rent including shops, offices, and practice rooms, plus parking spaces, across Woonhaven's property portfolio in Antwerp.
• Social Assistance Services Support services delivered by 17 social assistants who help tenants with cohabitation issues, home visits, resident meetings, and connections to external social services (OCMW, CAW, Zorgbedrijf Antwerpen).
• Neighborhood Livability Programs Community-building initiatives organized by liveability officers (leefbaarheidsmedewerkers) in cooperation with tenants and partners like the City of Antwerp, including neighborhood projects, communal spaces, and social events.
• Meeting Center Silvertop (Vergadercentrum Silvertop) Conference and meeting facilities at Jan Denucéstraat 33, Antwerp, available for external rental and used for tenant events and meetings.

Quantifiable outcome

• 17 social assistants provide tenant support across all neighborhoods
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature2 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Wonen in VlaanderencoreStrategic or Co-development PartnerWonen in Vlaanderen manages the Centraal Inschrijvingsregister (CIR), the central registration system for social housing in Flanders. Woonhaven participates as an Antwerp housing provider in this system. Wonen in Vlaanderen also supports Woonhaven in implementing the CIR and provides training materials and instruction videos for the tool.
• Zorggroep MultiversumminorStrategic or Co-development PartnerWoonhaven partners with Zorggroep Multiversum to provide psychological consultation services (psychologische consultaties) for tenants experiencing mental health issues. This is offered as an additional support service for residents.
• OCMW AntwerpencoreStrategic or Co-development PartnerWoonhaven's social assistants work closely with OCMW (Public Centre for Social Welfare) Antwerp as part of their network of social support services. OCMW is one of the key external partners for addressing tenant vulnerability and social problems.
• Zorgbedrijf AntwerpencoreStrategic or Co-development PartnerWoonhaven's social assistants coordinate with Zorgbedrijf Antwerpen for integrated care and support services for vulnerable tenants, as part of the broader social support network.
• CAW (Centrum voor Algemeen Welzijn)coreStrategic or Co-development PartnerWoonhaven's social support network includes CAW, the Center for General Welfare, which provides additional social services and counseling for tenants in need.
• Samenlevingsopbouw AntwerpenminorStrategic or Co-development PartnerCommunity development organization (Samenlevingsopbouw) collaborates with Woonhaven's social assistants on neighborhood initiatives and community building.
• Politie Antwerpen / Buurtregie / Buurttoezicht / BuurtbemiddelingminorStrategic or Co-development PartnerVarious Antwerp city services including neighborhood police (wijkpolitie), neighborhood management (buurtregie), neighborhood supervision (buurttoezicht), and neighborhood mediation (buurtbemiddeling) work with Woonhaven's social assistants and liveability officers on safety and community issues.
• SSeGA-projectminorStrategic or Co-development PartnerSpecialized project for tenants with suspected psychological issues without a help request, coordinated between Woonhaven's social assistants and external care providers.
• Stad AntwerpencoreStrategic or Co-development PartnerWoonhaven's liveability officers (leefbaarheidsmedewerkers) regularly collaborate with the City of Antwerp on neighborhood improvement projects, community initiatives, and urban development programs.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Volkshuisvesting Arnhem: Arnhem-based Dutch social housing corporation managing a regulated rental portfolio with accompanying tenant services and neighborhood programs. Comparable in mandate and service integration with local social welfare partners.
• Mitros: Utrecht-based Dutch social housing association managing a comparable portfolio of regulated rental units and tenant-support services. Similar municipal-mandate operating model with strong focus on neighborhood quality and liveability.
• Stadlander: Social housing corporation serving West Brabant in the Netherlands with a comparable inventory scale and regulated, income-based rent structure. Operates similar centralized registration and digital tenant service models.
• Woonbedrijf: Dutch social housing corporation based in Eindhoven serving approximately 70,000 residents with a similar combination of regulated rental, social assistance, and neighborhood liveability programs. Closely comparable in operating model and tenant-support differentiation.
• De Goede Woning: Dutch social housing association operating regulated rentals, social purchase, and tenant support services. Comparable in regional scope and the combination of housing allocation with social assistance.

Broad incumbents

• Ymere: Large Dutch housing corporation active in the Amsterdam metropolitan area, managing a diversified regulated rental portfolio. Comparable mandate but significantly larger scale and broader geographic spread than Woonhaven.
• Woonstad Rotterdam: Major Rotterdam-based social housing corporation operating a large regulated rental portfolio. Overlapping mandate in providing affordable housing and tenant support services, but with broader service offerings and larger scale.
• Eigen Haard: Large Amsterdam-based Dutch housing association with a substantially bigger regulated rental portfolio (60,000+ units). Comparable mandate and tenant-support services, but materially larger scale and broader geographic footprint.
• Woonin: Dutch housing corporation serving the Utrecht region with regulated rental housing and tenant-support services. Similar operating model but broader geographic reach and larger portfolio.

Others

• VMSW (Vlaamse Maatschappij voor Sociaal Wonen): Flemish public agency that finances and supports Flemish social housing companies (including Woonhaven) through interest-free loans and oversight. Thematically related as the central financier/regulator of Woonhaven's peer group rather than a direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCtjzwyqaDVfn9bQlr1nU9Pg
• Facebookfacebook.com/woonhaven
• LinkedInlinkedin.com/company/woonhaven-antwerpen
• Instagraminstagram.com/woonhaven
• Xx.com/woonhavena

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Woonhaven