Empatiza
Empatiza Consulting is a Spanish IT consulting firm founded in 2014 that delivers managed IT services and Microsoft-centric solutions (cloud, Microsoft 365, cybersecurity, AI/data) to SMEs and public administrations across Spain from offices in Asturias and Madrid.
- Company typePrivate
- Founded2014
- HeadquartersLlanera, Spain
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Empatiza does
Empatiza Consulting, S.L. is a privately-held Spanish IT consulting firm (S.L.) founded in 2014, headquartered in Llanera (Asturias Technology Park) with regional offices in Madrid and Talavera de la Reina. The company delivers managed IT services and technology solutions to Spanish SMEs and public administrations, positioning itself as an extension of the client's IT department under the values "cercanía, servicio y calidad."
Its core portfolio is organized around four solution areas: Datacenter and Cloud (on-premise infrastructure, workplace virtualization, business continuity, Empatiza IaaS, Microsoft Azure, databases); Microsoft 365 (Exchange, SharePoint, Teams, Power Automate, Power Apps, Copilot, Intune, advanced security); Cybersecurity (Azure Sentinel, Cynet, Wazuh, perimeter, endpoint, immutability); and AI and Data (Power BI, Microsoft Azure AI, Microsoft Fabric, and the proprietary Glupo tool). These are delivered through a managed services catalog covering specialized support, system monitoring, backup, update, and cybersecurity management, plus a 24/7/365 support capability.
Revenue is generated through a mix of recurring managed services subscriptions, professional services for technology implementation, and government-funded advisory under Spain's KIT Consulting program (Red.es), targeting SMEs with 10–250 employees at per-company aid of €12,000–€24,000. The company reports 300+ customers and 1,000+ projects since 2014 across healthcare (Hospital HM Santísima Trinidad, ZEM Wellness Clinic Altea, SESPA), government (Ayuntamiento de Boadilla del Monte), and manufacturing (Drizoro). Key differentiators include ENS Esquema Nacional de Seguridad, ISO 20000-1, and Gold-level Red Nacional de SOC membership — credentials that gate access to Spanish public-sector IT procurement.
Empatiza firmographics
Firmographics- Name
- Empatiza
- Legal name
- Empatiza Consulting, S.L.
- Website
- https://empatiza.es
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Empatiza Consulting is a Spanish IT consulting firm founded in 2014 that delivers managed IT services and Microsoft-centric solutions (cloud, Microsoft 365, cybersecurity, AI/data) to SMEs and public administrations across Spain from offices in Asturias and Madrid.
- Ownership category
- akta.pro rank
Empatiza industry classification
Industry- Product category
- IT consulting and managed services
- NAICS
- Management Consulting Services (54161), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)
- akta.pro primary industry
- ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)
- akta.pro secondary industries
- Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC), IT Incident, Problem & Change Management Platforms (HDAEALAI)
Keywords
Where Empatiza is headquartered
LocationHeadquarters
- HQ city
- Llanera
- HQ country
- Spain
- HQ region
- Europe
Offices3 records
Markets served
Empatiza business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Managed IT Services: Recurring managed services including system monitoring, backup management, updates, cybersecurity, and user support. Positioned as an extension of customer's IT department.
- IT Solutions Implementation: Implementation, administration, and support of technology solutions including datacenter, cloud, Microsoft 365, cybersecurity, and AI/data platforms
- KIT Consulting Advisory Services: Digital transformation advisory services funded by Spanish government program Red.es. Services include AI advisory, 360 digital transformation, cybersecurity, and data analysis advisory. Aid amounts range from €12,000 to €24,000 per company.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | KIT Consulting for SMEs with 10-50 employees |
| Other | Multi-year contract | KIT Consulting for SMEs with 50-100 employees |
| Other | Multi-year contract | KIT Consulting for SMEs with 100-250 employees |
| Other | Multi-year contract | AI Advisory Service within KIT Consulting |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
Empatiza product offering
Product offeringCore offering
Empatiza Consulting is an IT consulting firm that implements, administers, and supports technology solutions for Spanish SMEs and public administrations across four solution areas: Datacenter and Cloud (on-premise infrastructure, workplace virtualization, business continuity, Microsoft Azure, Empatiza IaaS), Microsoft 365 (Exchange, SharePoint, Teams, Power Platform, Copilot, Intune), Cybersecurity (Azure Sentinel, Cynet, Wazuh, perimeter, endpoint, immutability), and AI and Data (Power BI, Azure AI, Microsoft Fabric, Glupo). The firm complements these solutions with a managed services catalog acting as an extension of the customer's IT department and delivers government-subsidized digital transformation advisory under the KIT Consulting program.
Product overview
Empatiza Consulting is an IT consulting firm specializing in managed services and technology solutions for enterprises and public administrations. The company operates a multi-solution portfolio organized around four main areas: Datacenter y Cloud (infrastructure, virtualization, business continuity, IaaS), Microsoft 365 (productivity suite with collaboration tools, automation, and security), Ciberseguridad (advanced security monitoring using Azure Sentinel, Cynet, Wazuh, and endpoint protection), and Inteligencia Artificial y Datos (analytics and AI using Power BI, Azure AI, Microsoft Fabric, and proprietary tool Glupo). These technology solutions are complemented by a managed services catalog covering specialized support, monitoring, backup, updates, and cybersecurity management. The company also participates in the KIT Consulting program offering subsidized digital transformation advisory services for SMEs.
Differentiator
Problem solved
Functional benefit
Products and services
- Servicios Gestionados (Managed IT Services) Recurring managed IT services covering Specialized Support, System Monitoring, Backup Management, Update Management, Cybersecurity Management, and User Support; designed to act as an extension of the customer's IT department.
- Datacenter y Cloud Solutions Infrastructure solutions including on-premise infrastructure, workplace virtualization, business continuity, Microsoft Azure, databases, and the proprietary Empatiza IaaS service, with 24/7/365 support for critical infrastructure deployment and protection.
- Microsoft 365 Solutions Deployment and support of Microsoft 365 productivity and collaboration suite, covering Exchange, SharePoint, Teams, Power Automate, Power Apps, Copilot, Intune, and advanced M365 security.
- Ciberseguridad (Cybersecurity Solutions) Advanced cybersecurity solutions including Azure Sentinel SIEM, Cynet, Wazuh, perimeter security, endpoint protection, and immutability, providing 24/7/365 continuous monitoring for threat detection and mitigation.
- Inteligencia Artificial y Datos (AI and Data Solutions) AI and data consulting and implementation using Microsoft Power BI, Azure AI, Microsoft Fabric, and the proprietary Glupo tool for automation and data extraction, modeling, and integration from various sources.
- KIT Consulting Advisory Services Government-subsidized digital transformation advisory services for Spanish SMEs (10-250 employees), including AI advisory (up to €6,000 aid), full digital transformation advisory, cybersecurity advisory, and data analysis advisory, with aid amounts of up to €12,000 (Segment A), €18,000 (Segment B), and €24,000 (Segment C) per company.
- Empatiza IaaS Proprietary Infrastructure-as-a-Service offering within the Datacenter and Cloud solution area, delivering scalable cloud-based infrastructure deployment and management.
- Glupo Proprietary AI and data solution for automation and data extraction, modeling, and integration across multiple data sources, used within the AI and Data solution area.
Quantifiable outcome
- 1000+ IT projects completed across 300+ customers since 2014
- +1 more outcomes
Companies that use Empatiza
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles2 records
Empatiza technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Empatiza partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- MicrosoftcorePrimary technology partner providing Azure cloud, Microsoft 365, Power Platform, Power BI, Copilot, and Intune solutions. Certified partner delivering Microsoft's enterprise productivity and cloud infrastructure solutions.
- OraclecoreTechnology partner for Oracle database and enterprise solutions integration.
- IPETA (Instituto de Promoción Económica de Talavera de la Reina)minorCollaboration agreement signed to promote entrepreneurship and digital transformation in Talavera de la Reina. Joint initiative to boost local entrepreneurial ecosystem through technology consulting and innovation support.
- CCN-CERT (Centro Criptológico Nacional)coreMembership in the Red Nacional de SOC (National SOC Network) with Gold level participation. Provides access to national cybersecurity resources and contributes to Spain's cybersecurity ecosystem.
- Red.escoreGovernment program operator for KIT Consulting digital transformation advisory services. Accredited to provide AI advisory, 360 digital transformation, cybersecurity, and data analysis advisory services to SMEs.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Empatiza competitors and assessment
Company assessmentDirect peers
- Seidor: Spanish-headquartered IT consultancy and Microsoft partner with comparable managed-services, Azure, and Microsoft 365 delivery practices; closest like-for-like competitor in scale, vendor mix, and Spanish enterprise/SME focus.
- VASS: Spain-founded digital and IT services firm specializing in enterprise platforms, cloud, and digital transformation for large Spanish and European customers.
- Ayesa: Spanish IT services and consulting company with significant public-administration and infrastructure footprint, competing directly for similar Spanish government and enterprise transformation work.
- Seresco: Asturias-based Spanish IT services firm operating across managed services, infrastructure, and public-sector IT, directly overlapping Empatiza's regional origin and solution portfolio.
- Ibermática: Spanish IT services provider focused on infrastructure, cloud, and digital transformation across enterprise and public sector with overlapping Microsoft-centric capabilities.
- BABEL: Spanish-origin IT consultancy with Microsoft, data, and AI capabilities serving Spanish and Iberian enterprise and public-sector clients, comparable in consulting-style delivery.
Broad incumbents
- T-Systems Iberia: European IT services incumbent operating in Spain with infrastructure, cloud, and managed-services capabilities overlapping Empatiza's enterprise and public-sector offerings.
- Capgemini Spain: Global IT and digital services incumbent with substantial Spanish operations across cloud, Microsoft, cybersecurity, and public-sector transformation engagements.
- NTT Data Spain (formerly Everis): Large Spanish-rooted global IT services group with broad Microsoft, cloud, and public-sector practices; competes with Empatiza on many of the same Spanish enterprise and government accounts.
- Econocom Spain: European digital-services and managed-IT provider with Spanish presence, competing for mid-market and enterprise managed-services, workplace, and Microsoft 365 transformation deals.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Empatiza social profiles
Digital presenceEmpatiza compliance and trust
Trust signalCompliance2 records
Empatiza financial estimates
Financial estimateRevenue estimate
Valuation estimate
Empatiza leadership team
Management profileNumber of profiles
Empatiza funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Empatiza M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Empatiza
What does Empatiza do?
Empatiza Consulting is an IT consulting firm that implements, administers, and supports technology solutions for Spanish SMEs and public administrations across four solution areas: Datacenter and Cloud (on-premise infrastructure, workplace virtualization, business continuity, Microsoft Azure, Empatiza IaaS), Microsoft 365 (Exchange, SharePoint, Teams, Power Platform, Copilot, Intune), Cybersecurity (Azure Sentinel, Cynet, Wazuh, perimeter, endpoint, immutability), and AI and Data (Power BI, Azure AI, Microsoft Fabric, Glupo). The firm complements these solutions with a managed services catalog acting as an extension of the customer's IT department and delivers government-subsidized digital transformation advisory under the KIT Consulting program.
Is Empatiza a public or private company?
Empatiza is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Empatiza founded?
Empatiza was founded in 2014. It employs 11 to 50 people.
Where is Empatiza based?
Empatiza is headquartered in Llanera, Spain, in the Europe region.
How does Empatiza make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are IT Solutions Implementation and KIT Consulting Advisory Services.
Who are Empatiza's main competitors?
Direct peers on record are Seidor, VASS, Ayesa, Seresco, Ibermática and BABEL. Broad incumbents are T-Systems Iberia, Capgemini Spain, NTT Data Spain (formerly Everis) and Econocom Spain.
Does Empatiza have an API?
No public API is recorded for Empatiza.
What industry is Empatiza in?
Empatiza's product category is IT consulting and managed services. Its primary akta.pro industry code is BPAHAEAI, ERP, CRM & Enterprise Applications Consulting, with a secondary code of BPAAACAC, Software/Application Support (SaaS, Enterprise Apps). Its NAICS code is 54161 and its SIC code is 8742.