Name

Floris

Legal name

Floris Srl

Website

https://gruppofloris.eu

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

Other Specialty Food Retailers (44529)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)

akta.pro secondary industry

Compliance, GRC Workflow & Audit Automation Platforms (HDAEAHAL)

Keywords

• Business telecommunications services
• Unified communications solutions
• Enterprise VoIP services
• Business internet connectivity
• Physical security systems

Headquarters

HQ city

Santa Palomba

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Unified Communications & Telephony: Recurring service revenue from business phone systems (cloud and on-premise PBX), VoIP solutions, and AI-integrated communication platforms. Services include system installation, configuration, and ongoing support.
2. Connectivity & Internet Services: Business internet connectivity including fiber optic (FTTH/FTTC), dedicated lines, backup connectivity (LTE, satellite/Starlink), and Wi-Fi systems. Provided as recurring circuit services.
3. Cybersecurity Services: Corporate cybersecurity solutions including threat detection, network protection on LAN and WAN, monitoring, and incident response. Often bundled with connectivity and communication services.
4. Physical Security Systems: Video surveillance and alarm/intrusion detection systems including installation, configuration, and ongoing monitoring. Includes AI-enhanced analytics for proactive monitoring.
5. Professional Services & Consulting: IT consulting, infrastructure design, system integration, installation, and post-integration support including staff training and accompaniment. Described as a tailored (non 'plug & play') approach per client.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels1 record

Core offering

Gruppo Floris is an Italian business telecommunications and IT systems integrator that sells unified communications (business telephone exchanges and VoIP), internet connectivity (fiber, Wi-Fi, LTE and Starlink backup), cybersecurity, enterprise storage and disaster recovery, structured LAN cabling, and AI-enhanced video surveillance and alarm systems. All services are offered as integrated, tailored solutions under a single-vendor model for Italian single-site and multi-site businesses across hospitality, healthcare, education, manufacturing, retail, logistics, and public administration.

Product overview

Gruppo Floris operates as a unified technology provider (Fornitore Unico di Sistemi di Connessione) offering an integrated portfolio of business communication, connectivity, security, and IT infrastructure solutions. The core offering centers on a unified communications suite comprising Centralino Telefonico Aziendale (business telephone exchange) and VoIP Aziendale (Voice over IP), augmented by AI Agentica capabilities for automated customer service workflows, call transcription, and reporting. This communications stack is supported by connectivity services including Connessione Internet Aziendale (fiber internet), Sistema Wi-Fi Aziendale, and Cablaggio Aziendale (structured LAN cabling), with backup options such as Backup LTE and Starlink satellite connectivity for business continuity. Security is addressed through a layered portfolio of Sicurezza Informatica Aziendale (cybersecurity), Sistemi di Videosorveglianza Aziendale (AI-powered video surveillance), and Sistemi di Allarme per Aziende (AI-enhanced alarm systems). Storage Aziendale provides enterprise data storage. Additional specialized offerings include Alexa Smart Properties for hospitality and CRM–centralino integration services connecting platforms such as Salesforce, HubSpot, Zoho, Vtiger, 3CX, Asterisk, and Wildix. Founded in 1972 and headquartered in Rome with branches in Pescara and Naples, the company serves a diverse client base spanning hospitality, healthcare, public administration, and manufacturing sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Centralino Telefonico Aziendale (Business Telephone Exchange) Business telephone exchange systems (cloud and on-premises) integrating VoIP and AI Agentica for multilingual call handling, automated operational flows, real-time transcription, and reporting; scalable and customizable with advanced features and professional accessories. Targeted at Italian single-site and multi-site businesses.
• VoIP Aziendale (Business VoIP) Voice over Internet Protocol business solutions integrating telephone exchange and lines on a single smart platform, enhanced with AI for optimized communications and improved performance; targeted at Italian businesses consolidating telephony onto a single platform.
• Connessione Internet Aziendale (Business Internet Connectivity) Business internet connectivity solutions using high-quality fiber circuits (FTTC, FTTH, and dedicated fiber), designed to support cloud applications, VoIP communications, and daily operations without interruption; includes AI-enhanced intelligent infrastructure. Targeted at Italian businesses needing reliable internet.
• Sistema Wi-Fi Aziendale (Enterprise Wi-Fi) Enterprise wireless network systems enhanced with AI that optimizes performance, security, and data traffic management, ensuring operational continuity and efficient services for Italian business environments.
• Sicurezza Informatica Aziendale (Cybersecurity) Cybersecurity solutions including threat detection, real-time analysis, and automated response mechanisms powered by AI to protect IT infrastructure and ensure rapid data recovery for Italian businesses.
• Storage Aziendale (Enterprise Storage) Enterprise data storage solutions with intelligent management, enhanced security, and efficient information access, powered by AI for improved data protection and retrieval; includes next-generation disaster recovery capabilities. Targeted at Italian businesses needing secure storage and business continuity.
• Cablaggio Aziendale (Structured Cabling and LAN) Structured cabling and LAN network design and configuration services for stable, high-speed business connectivity, enhanced with AI-enabled active network devices for intelligent configuration and dynamic traffic optimization. Targeted at Italian businesses deploying or upgrading their LAN infrastructure.
• Sistemi di Videosorveglianza Aziendale (AI Video Surveillance) Business video surveillance systems enhanced with AI for real-time video stream analysis, automatic detection of anomalous situations and suspicious behavior, reduced false alarms, and automated security notifications. Targeted at Italian businesses needing proactive facility monitoring.
• Sistemi di Allarme per Aziende (Business Alarm Systems) Business alarm systems enhanced with AI and machine learning/deep learning algorithms that analyze real-time images, distinguish people/animals/vehicles to reduce false alarms, and send immediate notifications for intrusion detection. Targeted at Italian businesses needing proactive intrusion protection.
• Backup LTE Connectivity Business-level LTE backup connectivity solution that bypasses wired network failures, ensuring operational continuity when the primary connection is unavailable. Targeted at Italian businesses needing resilient internet for business continuity.
• Starlink Satellite Connectivity Satellite internet connectivity solution using a Low Earth Orbit constellation; provides primary internet in areas without fiber coverage and serves as backup connectivity for business continuity independent of terrestrial infrastructure. Targeted at Italian businesses needing primary or backup connectivity in underserved or critical locations.
• Alexa Smart Properties per Hotel Amazon Alexa-based hospitality solution integrated into hotel rooms enabling voice interaction with staff, smart device control, digital concierge services, upselling, and staff efficiency automation. Targeted at Italian hotels and resorts seeking technology-enabled guest experiences.

Quantifiable outcome

• Same-day intervention: requests handled within the same day
• +3 more outcomes

Named customers17 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability11 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• WildixcoreTechnology or IntegrationWildix is a key technology partner providing unified communications and VoIP solutions integrated into Floris's service offerings. Wildix's WOLK and WMS platforms are featured in multiple case studies (Stazione Zoologica Napoli, Gruppo Farina). Floris presents joint case studies on its website demonstrating integrated communication deployments.
• FortinetcoreTechnology or IntegrationFortinet provides cybersecurity and network security solutions (firewall, threat detection) that are integrated into Floris's managed security service offerings for enterprise clients.
• CiscocoreTechnology or IntegrationCisco networking equipment (switches, routers) and collaboration tools are part of the technology stack deployed by Floris for enterprise LAN/WAN infrastructure projects.
• MicrosoftcoreTechnology or IntegrationMicrosoft solutions are integrated into Floris's ecosystem for productivity, collaboration, and cloud services as part of the company's broader IT integration offering.
• DKCcoreTechnology or IntegrationDKC (Dakota) is both a customer and technology partner for Floris. Floris deployed DKC's NetONE climatized rack systems and provides networking infrastructure solutions. DKC's logo appears in both the technology partners and customer sections of the website.

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Vodafone Italia: One of Italy's leading mobile and fixed-line operators offering UC, IoT, cybersecurity, and connectivity to enterprise customers. Comparable in providing integrated comms + connectivity bundles to Italian businesses, though at vastly larger scale.
• Fastweb: Major Italian broadband and UC provider (now part of Swisscom) delivering fiber connectivity, cloud, and unified communications to Italian businesses. Comparable to Floris in targeting Italian SMEs and enterprises with bundled connectivity + UC services.
• TIM (Telecom Italia): Italy's largest incumbent telecom offering fixed/mobile connectivity, UCaaS, cloud, and cybersecurity to enterprise and SMB customers. Overlaps directly with Floris's unified communications, fiber connectivity, and managed services offerings but operates at national scale with thousands of employees.
• WindTre: Major Italian mobile and fixed-line operator serving consumer and enterprise segments with connectivity, UC, and cloud solutions. Comparable to Floris's enterprise connectivity and unified communications offerings from a national-incumbent perspective.
• Aruba Business: Leading Italian cloud, hosting, and connectivity provider serving SMEs and enterprises with data center, cloud, fiber, and managed services. Comparable to Floris in serving Italian SMBs with bundled IT infrastructure and connectivity.

Direct peers

• Wildix: European-headquartered UCaaS / cloud PBX vendor whose platform (WMS, WOLK) powers much of Floris's telephony offering. Listed as a Core partner of Floris, and a comparable competitor for any Italian MSP building unified communications services.
• Var Group: Italian IT services and system integrator providing cloud, cybersecurity, connectivity, and managed services to Italian SMEs and enterprises. Comparable to Floris in delivering integrated IT/telecom bundles with a consultative, single-vendor approach.
• Unidata: Rome-headquartered Italian connectivity and cloud provider targeting SMEs with fiber internet, VoIP, and cloud services. Directly comparable to Floris on geography (Rome/Lazio), target customer (Italian SMB), and core offering (fiber + VoIP + cloud). Listed as both a partner and potential competitor to Floris.
• EOLO: Italian fixed-wireless access (FWA) broadband provider serving SMEs and consumers, including connectivity for businesses in underserved areas. Comparable to Floris on targeting Italian SMEs with primary or backup business connectivity, including regions where fiber is unavailable.
• Clouditalia: Italian cloud and telecommunications operator providing fiber connectivity, UC, and managed IT services to Italian enterprises. Comparable to Floris as a domestic alternative for businesses seeking single-vendor IT and telecom bundles.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@gruppofloris
• Facebookfacebook.com/floris.telecomunicazioni
• LinkedInlinkedin.com/company/florissrl
• Instagraminstagram.com/gruppofloris

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Floris