What ReminderCall.com does

ReminderCall.com is a HIPAA-compliant patient appointment reminder software product originally founded in 1998 and now operating as Bridge™ Engagement Basic inside Rectangle Health's Practice Management Bridge platform. The product automates voice, SMS, and email reminders and confirmations for upcoming appointments, and adds two-way texting, recall notifications, mass messaging, NPS-style patient surveys, cancellation notices, and a 'Fill My Schedule Now' feature that targets open schedule slots. It is integrated with adjacent Bridge modules covering payments, compliance, and PayerSync-based automated EOB/payment posting, and is sold to ambulatory healthcare practices — dental (primary), chiropractic, fertility, orthopedic, physical therapy, and vision — across the United States.

The underlying technology stack combines automated telephony, email, and SMS delivery with a HIPAA-compliant communications layer and sits on top of Rectangle Health's broader Bridge platform, which is PCI Level 1 Service Provider certified, PCI P2PE certified, and HITRUST e1 certified. Legal entity behind the product is Retriever Medical / Dental Payments, LLC (dba Rectangle Health), headquartered in Valhalla, NY; the firmographic record still references Morgan Hill, reflecting legacy ReminderCall origins.

ReminderCall monetizes through a subscription-based SaaS model bundled into the Bridge Engagement Basic offering, with quote-based enterprise pricing accessed via a 'Request a Demo' call-to-action. Go-to-market relies on direct enterprise field sales supplemented by distribution/reseller and referral partner programs, and is reinforced by ISO partnerships with Fifth Third Bank, Wells Fargo, Elavon (U.S. Bancorp), and U.S. Bank that underpin payment-processing economics. Revenue and headcount figures are not publicly disclosed, and the product is one module within a larger multi-module platform rather than a stand-alone scale business.

Name

ReminderCall.com

Legal name

Retriever Medical / Dental Payments, LLC

Website

https://remindercall.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Short description

ReminderCall.com, now Bridge™ Engagement Basic under Rectangle Health, provides HIPAA-compliant automated voice, SMS, and email patient appointment reminders to U.S. dental, chiropractic, fertility, orthopedic, physical therapy, and vision practices via subscription SaaS.

Ownership category

akta.pro rank

Product category

Healthcare Patient Engagement Software

NAICS

Offices of Physicians (62111), Offices of Dentists (62121)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Patient Communications (Reminders/Confirmations/Recalls) (HLACADAH)

akta.pro secondary industry

Omnichannel Patient Communications & Contact Center (Voice/SMS/Email/Chat) (HLACAEAC)

Keywords

• Patient appointment reminders
• Healthcare patient engagement
• Appointment reminder software
• HIPAA-compliant messaging
• Medical reminder services

Headquarters

HQ city

Morgan Hill

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Patient Appointment Reminder Software (Bridge Engagement Basic): Subscription-based SaaS model providing HIPAA-compliant patient appointment reminder software with automated calls, emails, and two-way texting capabilities. The product is sold to healthcare practices as part of the Rectangle Health Practice Management Bridge platform suite.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

ReminderCall.com, now rebranded as Bridge Engagement Basic under Rectangle Health's Practice Management Bridge platform, provides HIPAA-compliant patient appointment reminder software that automates voice calls, two-way texts, and emails to confirm upcoming appointments. The software targets U.S. healthcare practices across dental, chiropractic, fertility, orthopedic, physical therapy, and vision specialties, integrating scheduling, recall notifications, and patient communication into a single subscription-based SaaS platform.

Product overview

ReminderCall.com, now operating as Bridge Engagement Basic, is part of Rectangle Health's Practice Management Bridge platform—a unified healthcare technology ecosystem. The portfolio consists of Bridge Engagement Basic (the core patient appointment reminder product, formerly ReminderCall) integrated with Bridge Payments for revenue cycle management, Bridge Engagement for broader patient relationship management, Bridge Compliance for regulatory safety, and PayerSync for automated payer payments. These modules work together within the Practice Management Bridge platform to provide comprehensive practice management, patient engagement, payment processing, and compliance solutions for healthcare providers.

Differentiator

Problem solved

Functional benefit

Products and services

• Bridge Engagement Basic (formerly ReminderCall) HIPAA-compliant patient appointment reminder software that automates voice calls, two-way text messages, and emails to remind and confirm upcoming patient appointments. Designed for U.S. healthcare practices such as dental, chiropractic, fertility, orthopedic, physical therapy, and vision offices to reduce no-shows and keep schedules full.
• Practice Management Bridge Unified healthcare technology platform that integrates practice management, payments, patient engagement, and compliance solutions into a single ecosystem for healthcare providers.
• Bridge Payments Revenue cycle management module that accelerates collections with convenient patient payment options, including PCI Level 1 and P2PE certified payment processing.
• Bridge Engagement Patient relationship management module that builds stronger patient relationships and enhances outcomes through engagement tools, of which Bridge Engagement Basic is the foundational reminder offering.
• Bridge Compliance Compliance module that ensures workplace safety and reduces financial risk for healthcare practices, covering regulatory requirements beyond HIPAA.
• PayerSync Automation tool for payer payments, explanation of benefits (EOBs), and payment posting within the Practice Management Bridge platform.

Quantifiable outcome

• Dramatically boost revenue and patient care quality by filling every valuable time slot
• +2 more outcomes

Segments6 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Partnerships

One partnership is on record.

• Practice Management Bridge Integration PartnerscoreTechnology or IntegrationRectangle Health's Practice Management Bridge integrates directly with existing healthcare technology systems. The company maintains integrations and a partner ecosystem for technology interoperability.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Weave Communications: Direct competitor providing unified patient communications (text, email, voice) and practice management adjacent tools for SMB healthcare practices such as dental, optometry, and veterinary. Competes head-to-head with Bridge Engagement Basic in multi-vertical SMB deal cycles.
• Solutionreach: Direct competitor offering patient engagement, appointment reminders, recall, and two-way texting for dental, optometry, and medical practices. Closest analog to ReminderCall's reminder-and-recall core use case across the same verticals.
• Relatient: Direct competitor offering appointment reminders, patient surveys, and recall messaging to medical groups and specialty practices. Closely overlaps ReminderCall's text/voice/email reminder and recall notification capabilities.
• Doctor.com: Direct competitor offering patient engagement, appointment reminders, and online scheduling for medical and dental practices. Overlaps ReminderCall's communications and recall capabilities with an emphasis on practice marketing and listings.
• Demandforce (Internet Brands): Direct competitor offering patient appointment reminders, recall, and reputation management primarily to dental and optical practices. Overlaps directly with ReminderCall's recall and automated reminder feature set.
• Tebra (PatientPop): Direct competitor combining patient engagement, automated reminders, recall, and practice growth tools targeted at independent practices. Competes with ReminderCall for SMB practice mind share and budget.
• Klara: Direct competitor providing two-way patient messaging and intake workflows to medical and specialty practices. Competes in the patient communication overlap with ReminderCall, with broader workflow automation than reminders alone.
• Luma Health: Direct competitor offering patient scheduling, automated reminders, and patient engagement workflows to specialty medical practices. Competes with ReminderCall in fertility, orthopedic, and PT verticals with a more scheduling-centric approach.

Emerging players

• Yocale: Emerging competitor offering online scheduling and patient appointment reminders for small healthcare and wellness practices. Lower brand scale than ReminderCall but competes for the same SMB tail customer.

Broad incumbents

• Phreesia: Broader incumbent patient intake and engagement platform with automated appointment reminders and patient activation at enterprise healthcare systems. Overlaps with ReminderCall on reminder functionality but at a much larger scale and broader workflow footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/remindercall
• YouTubeyoutube.com/@rectanglehealth
• Facebookfacebook.com/remindercall
• LinkedInlinkedin.com/company/reminder-services-inc-
• Instagraminstagram.com/rectanglehealth

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ReminderCall.com