AGIBA IT Services

What AGIBA IT Services does

AGIBA IT Services AG is a privately held Swiss IT services company headquartered in Winterthur, founded in 1993, providing comprehensive managed IT services to corporate customers across Switzerland. The company operates MySwissCloud, a proprietary-branded private cloud platform built on NetApp storage, HPE servers, VMware virtualization, Veeam backup, Barracuda security, and Microsoft technologies, offering DaaS, IaaS, hosted Exchange (HEX), BaaS, MyCloudBox file sharing, client hardware rental, and DCaaS from its own Swiss datacenter. The firm holds ISO 9001 and ISO/IEC 27001 certifications, supporting data sovereignty and compliance with the Swiss Federal Act on Data Protection (DSG).

Beyond its cloud platform, AGIBA delivers a portfolio of IT services including consulting and concept development, security services, VoIP telephony (Hosted 3CX, VPBX, Microsoft Teams), workplace and network management, preventive maintenance and support, PROFFIX ERP implementation, NetApp-based storage and data management, WLAN solutions (Ruckus, Aruba), and HP Inc.-based managed print services. The company holds NetApp Gold Partner status and Microsoft/HPE/HP Inc. Amplify Power Services partnerships, acting as a certified local implementation partner for these vendors across multiple Swiss enterprise deployments.

The business operates on a sales-led, direct-engagement model with corporate customers primarily in the Canton of Zurich and broader Switzerland, generating revenue through professional services (consulting, migration, integration projects), recurring cloud subscriptions via MySwissCloud, and one-time hardware/software resales. Despite a listed headcount of 1-10, the firm serves notable enterprise customers including SWICA Krankenversicherung, Amstein + Walthert AG, EMIL EGGER AG, Dallmayr, and Blumer Maschinenbau AG, alongside SMB dental practices and other Swiss enterprises across healthcare, insurance, construction, logistics, food and beverage, manufacturing, government, and retail sectors.

Name

AGIBA IT Services

Legal name

AGIBA IT Services AG

Website

https://agiba.ch

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

1–10 employees

Short description

AGIBA IT Services AG is a Swiss IT services firm in Winterthur providing managed IT, private cloud (MySwissCloud), security, VoIP, storage, and ERP services to Swiss SMEs and mid-market enterprises via direct sales and vendor partnerships.

Ownership category

akta.pro rank

Headquarters

HQ city

Winterthur

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Professional Services: Project, consulting, maintenance, and cloud services billed on a time-and-materials or fixed-fee basis. Services include IT strategy, infrastructure design, migration, security, and managed services.
2. Cloud Services (MySwissCloud): Recurring cloud services including DaaS, IaaS, BaaS, hosted exchange, and datacentre colocation under the MySwissCloud brand. Billed on a subscription or usage basis.
3. Hardware and Software Sales: Sale of hardware (servers, storage, networking equipment, workstations, peripherals) and software licenses. One-time revenue with optional maintenance contracts.
4. Managed Print Services: HP-based managed print services offered as a package including device rental/purchase, supplies, monitoring, and support. Recurring revenue through monitoring and click contracts.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

AGIBA IT Services AG delivers comprehensive managed IT services and a proprietary private cloud platform (MySwissCloud) to Swiss business customers (Firmenkunden). Core offerings include IT consulting and concept development, security services, hosted cloud services (DaaS, IaaS, BaaS, HEX, MyCloudBox, DCaaS), VoIP telephony, workplace and network management, maintenance and support, PROFFIX ERP implementation, NetApp storage, WLAN, and HP-based managed print services.

Product overview

AGIBA IT Services is an IT service provider offering complete IT services for business customers, including consulting, security, cloud solutions (MySwissCloud), workplace and network management, maintenance and support, ERP solutions (PROFFIX), IP telephony, WLAN solutions, managed print services, and specialized solutions. The core offering is MySwissCloud, a private cloud platform providing DaaS, IaaS, hosted email (HEX), BaaS with Veeam, MyCloudBox file sharing, client hardware rental, and DCaaS, all hosted in Swiss data centers. Additional offerings include VoIP telephony (Hosted 3CX, VPBX, Microsoft Teams), Modern Workplace solutions (Windows Autopilot, Intune), storage solutions (NetApp), WLAN (Ruckus, Aruba), managed print services (HP), security solutions (CryptoSpike, ProLion), and ERP (PROFFIX).

Differentiator

Problem solved

Functional benefit

Brands

• MySwissCloud: Private cloud hosting brand offering DaaS, IaaS, hosted Exchange (HEX), BaaS with Veeam, MyCloudBox for data storage and sharing, client hardware rental, and DCaaS.

Products and services

• MySwissCloud Private cloud platform providing Desktop as a Service (DaaS), Infrastructure as a Service (IaaS), Hosted Exchange email (HEX), Backup as a Service (BaaS) with Veeam, MyCloudBox file sharing, client hardware rental, and Datacenter as a Service (DCaaS) to Swiss business customers requiring Swiss data residency.
• IT Consulting & Concept (Beratung & Konzeption) IT consulting and concept development for business customers covering IT strategy, infrastructure evaluation and renewal, storage and cost optimization roadmaps, and infrastructure documentation/quality concepts.
• Security Services (Sicherheit) IT security service offering security analyses, security management, network security audits, installation and monitoring of security solutions, and audit/governance platform deployment for Swiss business customers.
• VoIP Telephony (Hosted 3CX, VPBX, Microsoft Teams) Virtual IP telephony service bundling Hosted 3CX unified communications, VPBX cloud-based private branch exchange, and Microsoft Teams telephony for Swiss business voice deployments.
• Workplace & Network (Arbeitsplatz & Netzwerk) IT workplace and network services covering workstation setup, servers, networks, firewalls, backup/archive, workplace management consulting, and hardware/software sales, service, and maintenance across heterogeneous Windows, Mac, and Linux environments.
• Maintenance & Support (Wartung & Support) Preventive maintenance and support delivered on-site or via remote access during agreed maintenance windows and availability times for Swiss business customers.
• PROFFIX ERP Solution PROFFIX ERP implementation and support for Swiss SMEs, available on-premise or hosted on MySwissCloud, covering address management, inventory, order processing, AR/AP, financial accounting, payroll, plus optional CRM, e-commerce, service management, and time tracking modules.
• Storage & Data Management NetApp-based storage and data management solutions for Swiss enterprises, covering All-Flash FAS primary storage, disk backup, ONTAP, deduplication, storage virtualization, snapshots, SnapMirror, SnapVault, SnapCenter, and SnapLock archiving.
• WLAN / Smart WiFi Enterprise Wi-Fi service using Ruckus BeamFlex+ adaptive antenna technology, providing optimized coverage, reliability, low radiation, guest Wi-Fi access, and centralized network management for business and education customers.
• Managed Print Services HP-based managed print service for Swiss business customers including printing hardware rental or purchase, device monitoring, automatic supplies replenishment, click contracts, and technical support, with potential 10–30% print cost savings.
• Modern Workplace – Windows Autopilot Deployment Modern Workplace deployment service using Microsoft Endpoint Manager (Intune) and Windows Autopilot to deliver zero-touch device configuration with pre-provisioned Microsoft 365, OneDrive, privacy, and security settings for business customers.
• HPE Morpheus VM Essentials Migration Migration service for enterprises transitioning from VMware to HPE Morpheus VM Essentials, providing centralized VM management, reduced virtualization licensing costs, and flexible infrastructure as a VMware alternative.
• CryptoSpike Ransomware Protection Service ProLion CryptoSpike-based managed ransomware protection service for Windows and NetApp data environments, providing real-time detection of suspicious activity and rapid incident response for Swiss business customers.

Quantifiable outcome

• Up to 50% storage footprint reduction through NetApp deduplication, storage virtualization and Snapshots
• +3 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core.

• NetAppcoreTechnology or IntegrationAGIBA is a Gold Partner of NetApp. The company implements NetApp storage solutions including All-Flash FAS systems, Cluster Mode ONTAP, SnapMirror, SnapVault, SnapCenter, and SnapLock. AGIBA has deployed NetApp storage across numerous customer projects in Switzerland. NetApp has been recognized as a Leader in Gartner's Magic Quadrant for NAS Solutions.
• MicrosoftcoreTechnology or IntegrationAGIBA is a Microsoft Amplify Power Services partner. The company implements Microsoft technologies including Azure AD, Microsoft 365, Intune/Endpoint Manager, Windows Autopilot, Teams Telephony, Exchange Server, and VMware NSX Data Center. AGIBA also uses Microsoft Teams for internal collaboration.
• Hewlett Packard Enterprise (HPE)coreTechnology or IntegrationAGIBA is an HPE Amplify Power Services partner. The company has implemented HPE ProLiant servers, HPE FlexFabric switches, and Aruba wireless solutions across customer environments. AGIBA has also migrated multiple customers to HPE Morpheus VM Essentials as an alternative to VMware.
• HP Inc.coreChannel Partner/ Reseller/ DistributorAGIBA partners with HP Inc. to deliver Managed Print Services, offering HP LaserJet Managed devices with monitoring, click contracts, supplies automation, and maintenance. AGIBA also offers HP hardware rental options.
• PROFFIX Software AGcoreTechnology or IntegrationAGIBA is the Primus Partner of PROFFIX, a Swiss ERP solution for SMEs. AGIBA implements and supports PROFFIX ERP including all main modules (address management, warehouse, order processing, accounting, payroll) and optional modules (CRM, e-commerce, service management). PROFFIX can be deployed on-premise or via MySwissCloud.
• VMwarecoreTechnology or IntegrationAGIBA implements VMware solutions including vSphere, NSX Data Center, and vRealize Network Insight. The company has completed NSX micro-segmentation projects for security-conscious customers like Zahnärztekasse AG. AGIBA is also promoting HPE Morpheus as a cost-effective alternative to VMware.
• Veeam SoftwarecoreTechnology or IntegrationAGIBA implements Veeam Backup & Replication for customer backup and disaster recovery solutions. Veeam Cloud Connect backup to MySwissCloud is offered as a service.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Kyos AG: Swiss IT services firm providing managed services, cloud, and workplace solutions to Swiss SMEs and mid-market, comparable in customer focus and service model to AGIBA.
• Netrics AG: Swiss managed services and cloud provider (formerly Open Systems) focused on SMEs and mid-market with managed cloud, security, and workplace services, directly comparable to AGIBA's managed services and MySwissCloud proposition.
• Aveniq AG: Swiss IT services group formed from mergers of regional IT providers, offering cloud, managed services, workplace, and security to mid-market Swiss customers, overlapping AGIBA's customer segment and service lines.
• Ispin AG: Swiss managed IT services and cloud provider headquartered in Winterthur, competing head-to-head with AGIBA for the same Zurich-region SME and mid-market customers across cloud, workplace, and managed services.
• UMB AG: Swiss-headquartered IT services provider with managed services, cloud, datacenter, and workplace offerings for mid-market and enterprise, comparable in portfolio breadth and Swiss mid-market focus.
• nexnet GmbH: Swiss IT services and managed services company serving SMEs with cloud, workplace, and managed infrastructure offerings, directly comparable to AGIBA's service mix and Swiss regional focus.
• ITpoint Systems AG: Swiss IT services and infrastructure provider delivering managed services, cloud hosting, workplace, and security to mid-market Swiss customers, with a comparable vendor-aligned delivery model.
• Bechtle AG (Bechtle Schweiz): One of Europe's largest IT system houses with a sizable Swiss operation offering managed services, cloud, workplace, and infrastructure solutions to mid-market and enterprise customers. Directly comparable to AGIBA in service portfolio, vendor partnership model, and Swiss mid-market focus, though operating at materially greater scale.

Broad incumbents

• Swisscom (Enterprise Customers): Switzerland's incumbent telecom and dominant enterprise IT provider with cloud, workplace, managed services, and security portfolios targeting the same Swiss enterprise buyers, competing at much larger scale and breadth than AGIBA.

Regional players

• WISS AG: Regional Swiss IT services and managed services provider focused on German-speaking Switzerland with similar SME and mid-market positioning to AGIBA, often competing in overlapping service areas.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/agiba_ch
• YouTubeyoutube.com/channel/UCz8J7Z4K5Y5Z5Z5Z5Z5Z5Z
• Facebookfacebook.com/AGIBAAG
• LinkedInlinkedin.com/company/agiba-ag

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AGIBA IT Services