U-FIX-IT Appliance Parts (Tyler,TX)

What U-FIX-IT Appliance Parts (Tyler,TX) does

U-FIX-IT Appliance Parts is a privately held retailer founded in 1989 and headquartered in Tyler, Texas, operating five brick-and-mortar showrooms across the Dallas-Fort Worth metro (Arlington, East Dallas, South Dallas/Duncanville) and Tyler, alongside a nationwide e-commerce storefront at ufixit.com. The company sells replacement parts for seven major home appliance categories — washers, dryers, refrigerators, air conditioners, furnaces, ranges/ovens, and dishwashers — covering brands including Whirlpool, LG, Samsung, GE, Frigidaire, Maytag, Electrolux, Kenmore, Bosch, and several legacy manufacturers. Its core product is the correct replacement part, sourced either from in-store inventory or via a stated 'We have it, or we'll get it' sourcing commitment.

Revenue is generated through one-time, unit-priced retail transactions both in-store and online, with same-day shipping available for orders placed by 3 pm CST and in-store pickup offered for online orders. The company's go-to-market is product-led, anchored in SEO and a deep library of brand-specific DIY repair guides, brand landing pages, and embedded YouTube tutorials that drive organic discovery. Complementary services — free in-store part testing, free phone-based diagnosis, and free DIY repair guidance — are positioned as the primary value differentiators and are backed by over 100 years of combined staff experience in appliance diagnosis and parts sourcing.

The target customer is the DIY homeowner who prefers to repair an existing appliance rather than hire a technician or replace the unit, and who needs both the correct part and technical guidance to complete the repair. No enterprise or B2B customer segments are served. The company maintains no disclosed external investors, has no parent company, and operates as an independent regional chain with a national shipping reach. No AI/ML capabilities, mobile app, or public API are present in the disclosed technology stack; core technology is not disclosed.

Name

U-FIX-IT Appliance Parts (Tyler,TX)

Legal name

U-FIX-IT Appliance Parts

Website

https://ufixit.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

U-FIX-IT Appliance Parts is a privately held Tyler, Texas-based retailer founded in 1989, selling replacement parts for washers, dryers, refrigerators, AC units, furnaces, ranges, and dishwashers through five Texas showrooms and a nationwide e-commerce storefront, serving DIY homeowners with free diagnosis and part testing.

Ownership category

akta.pro rank

Product category

Appliance Parts Retail

NAICS

Appliance Repair and Maintenance (811412)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro industry

PRIMARYHSAGANAM

Appliance Parts Replacement (Belts, Hoses, Switches, Heating Elements)

Home & Personal Services/Home Repair, Maintenance & Handyman/Appliance Installation & Minor Appliance Repair

SECONDARYHSAGANAO

Appliance Diagnosis, Troubleshooting & Safety Inspection

Home & Personal Services/Home Repair, Maintenance & Handyman/Appliance Installation & Minor Appliance Repair

SECONDARYCRACAJAG

Spare Parts & Replacement Components Retail (Batteries, Screens, Chargers)

Consumer Products & Retail/Consumer Electronics & Appliances Retail/Electronics Repair, Refurbished & Pre-Owned Retail

Keywords

• Appliance parts retail
• DIY appliance repair
• Replacement parts
• Home appliance parts
• HVAC parts

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Appliance Parts Retail: U-FIX-IT sells replacement parts for major home appliances (washers, dryers, refrigerators, air conditioners, furnaces, ranges, dishwashers) at retail prices through both e-commerce and in-store channels. Revenue is generated through one-time product transactions with per-order pricing. Same-day shipping is available for in-stock items, and in-store pickup is offered for online orders.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

U-FIX-IT Appliance Parts is a Texas-based retailer that sells replacement parts for major home appliances (washers, dryers, refrigerators, air conditioners, furnaces, ranges/ovens, and dishwashers) across leading brands through five brick-and-mortar locations and an e-commerce storefront. The company supplements parts sales with free in-store and phone diagnostic assistance, free part testing, and DIY repair guides and videos. Their stated promise is "We Have It, or We'll Get It," committing to source any needed part for the customer.

Product overview

U-FIX-IT Appliance Parts is a brick-and-mortar and e-commerce appliance parts retailer operating across multiple Texas locations (Arlington, East Dallas, South Dallas, Tyler). The company offers replacement parts across seven major product categories: Washer Parts, Dryer Parts, Refrigerator Parts, Air Conditioner Parts, Furnace Parts, Range & Oven Parts, and Dishwasher Parts. Each category includes components from multiple manufacturers including Whirlpool, LG, Samsung, GE, Frigidaire, Maytag, Electrolux, Kenmore, and others. The business differentiates through complementary services including free part testing, free diagnosis assistance, DIY repair guides and videos, same-day shipping, and in-store pickup. The company emphasizes technical expertise with over 100 years of combined industry experience among staff.

Differentiator

Problem solved

Functional benefit

Products and services

• Washer Parts

Quantifiable outcome

• Customers can complete common appliance repairs (e.g., dryer thermostat replacement) for under $40, avoiding the cost of a new appliance or professional service call

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• A+ Appliance Repair and MaintenanceminorChannel Partner/ Reseller/ DistributorListed as a partner link on the U-FIX-IT website. A+ Appliance Repair and Maintenance is a local repair service that may be recommended to customers needing professional installation or repair services beyond part replacement.

Scale indicators2 records

Recent moves1 record

Expansion highlights4 records

Direct peers

• RepairClinic: Online appliance parts retailer with an extensive library of DIY repair videos and troubleshooting guides, targeting DIY homeowners across washer, dryer, refrigerator, dishwasher, range, and HVAC categories — same model and customer as U-FIX-IT.
• PartSelect: Online appliance parts retailer specializing in dishwasher and refrigerator parts with strong DIY content, video tutorials, and brand-specific landing pages — directly comparable to U-FIX-IT's content-driven SEO approach.
• Reliable Parts: One of the largest independent appliance parts distributors in North America with both retail storefronts and B2B distribution, mirroring U-FIX-IT's hybrid brick-and-mortar plus online model.
• ApplianceParts.com: National online retailer of replacement parts for washers, dryers, refrigerators, dishwashers, ranges, and HVAC, serving DIY homeowners with a similar product breadth and pricing model to U-FIX-IT.
• Encompass Parts: Multi-channel distributor of appliance parts and accessories serving both consumers and the service industry, with comparable brand breadth and replacement component focus to U-FIX-IT.
• Coast Parts: Largest independent appliance parts distributor in the U.S., serving both DIY consumers and service technicians with multi-brand replacement parts across all major home appliance categories.

Broad incumbents

• Amazon: Global e-commerce marketplace with extensive third-party and first-party appliance parts listings, setting the price and convenience benchmark that regional retailers like U-FIX-IT must compete against.
• Lowe's: National home improvement retailer with appliance parts offerings in-store and online, competing with U-FIX-IT across washer, dryer, refrigerator, and HVAC part categories for the DIY consumer.
• Home Depot: National home improvement retailer carrying appliance parts alongside a much broader merchandise mix, competing with U-FIX-IT on selection, price, and convenience for DIY repair customers.
• Marcone Supply: Major B2B distributor of appliance replacement parts serving the professional service industry across North America — a broader incumbent in the same parts category, with less direct DIY consumer focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php?id=61574402897239
• Xx.com/ufixitappliance
• LinkedInlinkedin.com/company/u-fix-it-appliance-parts

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about U-FIX-IT Appliance Parts (Tyler,TX)