OnRecovery
OnRetrieval (formerly OnRecovery) is a Madrid-based professional services firm founded in 2004 that provides data recovery, computer forensics, cybersecurity, and cyber intelligence services to enterprises, government/law enforcement agencies, SMEs, and consumers across Spain and 10+ international markets.
- Company typePrivate
- Founded2004
- HeadquartersMadrid, Spain
- Headcount11–50
- GTM typeB2B
- OfferingServices
What OnRecovery does
OnRetrieval Group, S.L. (formerly OnRecovery SLU) is a Spanish privately held professional services firm founded in 2004 in Madrid, specializing in data recovery, computer forensics, cybersecurity, and cyber intelligence. The company operates what it claims to be Spain's largest and one of Europe's most complete data recovery laboratories, recovering data from hard drives, SSDs, RAID systems, mobile devices, optical media, and other storage formats with a stated 96%+ success rate under a no-cure-no-pay guarantee. The technology stack is built on ISO 9001, ISO 27001, UNE 71506, and Esquema Nacional de Seguridad certified processes, augmented by an ecosystem of partner tools from Cellebrite, MSAB, Magnet Forensics, Jamf, SalvationData, Group-IB, and others.
The company serves five identified customer segments: large enterprises, government and law enforcement agencies, individual consumers, small and medium businesses, and the legal/judicial sector. Named clients include PepsiCo, Iberdrola, McDonald's, Hospital Miguel Domínguez, Universidad de Valencia, Guardia Civil, Policía Nacional, Armada Española, and Infantería de Marina. The business model combines one-time professional services engagements (data recovery, forensic investigation, data destruction) with recurring revenue streams (OnRetrieval Total Warranty, Backup Online subscriptions) and software product sales (UrgentRecovery Professional, PhotoMediaRecovery, OnRetrieval Mobile Cloud, Tizona Forense). Pricing is quote-based with free diagnostics and tiered turnaround options ranging from 12-24 hours to 5-7 days.
OnRetrieval distributes services through 13 national offices across Spain and wholly-owned subsidiaries in Portugal, France, Israel, India, Mexico, Uruguay, Colombia, Venezuela, El Salvador, Guatemala, and Honduras, supported by a partner/reseller program, free device pickup, and 24x7x365 multichannel customer service. The company is led by founder and CEO César García J., with César Cabanas Bukhalter as CCO and Ricardo Barthel as CTO, and operates the annual FiFE forensic computing trade fair and the Forum of Technological Forensic Innovation as flagship industry engagement platforms.
OnRecovery firmographics
Firmographics- Name
- OnRecovery
- Legal name
- OnRetrieval Group, S.L.
- Website
- https://onretrieval.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- OnRetrieval (formerly OnRecovery) is a Madrid-based professional services firm founded in 2004 that provides data recovery, computer forensics, cybersecurity, and cyber intelligence services to enterprises, government/law enforcement agencies, SMEs, and consumers across Spain and 10+ international markets.
- Ownership category
- akta.pro rank
OnRecovery industry classification
Industry- Product category
- Data Recovery and Cybersecurity Services
- NAICS
- Security Systems Services (except Locksmiths) (561621), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Processing & Data Preparation (7374), Services-Consumer Credit Reporting, Collection Agencies (7320)
- akta.pro primary industry
- Data Security & Privacy Services (DLP, Encryption, Privacy Ops) (BPAKAHAM)
- akta.pro secondary industries
- Cyber Recovery & Ransomware-Resilient Backup Services (BPAEALAG), Backup, Archiving & Ransomware-Resilient Data Protection (HDADAFAL)
Keywords
Where OnRecovery is headquartered
LocationHeadquarters
- HQ city
- Madrid
- HQ country
- Spain
- HQ region
- Europe
Offices23 records
Markets served
OnRecovery business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Data Recovery Services: Core data recovery service for various storage devices including hard drives, RAID systems, SSDs, mobile devices, and optical media. Service is provided with different urgency levels (Basic 5-7 days, Preferred 3-4 days, Urgent 12-24 hours) with a no-cure-no-pay guarantee.
- Computer Forensics Services: Forensic investigation services including electronic sweeps, expert witness testimony, and digital evidence extraction for law enforcement and legal proceedings.
- Cybersecurity Services: Managed cybersecurity services including incident response (DFIR), perimeter security, endpoint security, server security, and data security solutions.
- Software Products: Sale of professional data recovery software including UrgentRecovery Professional and PhotoMediaRecovery Pro for consumer and professional use.
- OnRetrieval Total Warranty: Warranty and protection plans for storage devices, providing risk-free data recovery coverage.
- Backup Online Service: Cloud-based backup service subscription for continuous data protection.
- Data Destruction Services: Physical destruction of data on magnetic devices and certified data erasure services.
- Data Custody Services: Secure data storage and safeguarding services for client information.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Basic Plan - Standard service within 5-7 days |
| Other | Pay-as-you-go | Preferred Plan - Priority service within 3-4 days |
| Other | Pay-as-you-go | Urgent Plan - Emergency service within 12-24 hours |
| Other | Multi-year contract | Extended Payment Plans - 20 and 45 day payment options |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels10 records
OnRecovery product offering
Product offeringCore offering
OnRetrieval provides professional data recovery services from virtually any storage media (hard drives, SSDs, RAID systems, mobile devices, optical media, and backup tapes) through what it describes as Spain's largest and one of Europe's most complete data recovery laboratories. Beyond recovery, the company delivers computer forensics investigation for legal and law-enforcement proceedings, managed cybersecurity services (DFIR, endpoint, server, perimeter, and data security), and cyber intelligence. Supporting the service practice are proprietary recovery and backup software products (UrgentRecovery Professional, PhotoMediaRecovery, OnRetrieval Backup Online, OnRetrieval Mobile Cloud), subscription warranty and cloud-backup plans, and certified data destruction and custody services.
Product overview
OnRetrieval offers a comprehensive portfolio of data management and cybersecurity services centered around its core data recovery laboratory. The main service offerings include Recuperación de Datos (Data Recovery) for all storage media types, Informática Forense (Computer Forensics) for legal and investigative purposes, Ciberseguridad (Cybersecurity) managed security services, and Ciberinteligencia (Cyber Intelligence). Complementary protection modules include OnRetrieval Total Warranty (risk-free recovery guarantee), OnRetrieval Backup Online (cloud backup), data destruction services (Destrucción de Datos and Borrado Permanente), and Custodia y Salvaguarda de Datos (data custody). The company also develops proprietary software including UrgentRecovery Professional and PhotoMediaRecovery for consumer and professional data recovery, and OnRetrieval Mobile Cloud for mobile backup. With 13 national offices and international presence, the company operates what it claims is Spain's largest and most complete data recovery laboratory.
Differentiator
Problem solved
Functional benefit
Brands
- UrgentRecovery Professional: Professional data recovery software for rapid and effective file recovery.
- PhotoMeadiaRecovery Pro
- OnRetrieval Backup Online
- OnRetrieval Total Warranty
- Tizona Forense
Products and services
- Data Recovery Service (Recuperación de Datos) Professional recovery of data from hard drives, SSDs, RAID arrays, mobile devices, tablets, USB drives, memory cards, CDs/DVDs, backup tapes, and optical media. Offered in tiered turnaround options (Basic 5-7 days, Preferred 3-4 days, Urgent 12-24 hours) with free diagnostic and free device pickup from anywhere in Spain.
- Computer Forensics Service (Informática Forense) Digital forensics investigation services including forensic analysis (pericial forense), electronic sweeps (barridos electrónicos) to detect hidden devices, evidence extraction from computers and mobile devices, and certified expert witness testimony for courts and law-enforcement bodies.
- Managed Cybersecurity Services (Ciberseguridad) Managed cybersecurity portfolio for enterprises and SMEs including DFIR incident response, perimeter network security, endpoint (puesto de trabajo) security, server security, and data security solutions, delivered under ISO 27001 certified processes.
- Cyber Intelligence Service (Ciberinteligencia) Cyber intelligence offerings including threat monitoring, threat actor attribution, and strategic security intelligence, leveraging partnerships with solutions providers such as Group-IB.
- OnRetrieval Total Warranty Subscription warranty and protection plan that covers data recovery on magnetic and electronic storage devices including hard drives, pendrives, memory cards, mobile phones, smartphones, and tablets, on both new and used devices, with a no-cure-no-pay guarantee.
- OnRetrieval Backup Online Cloud backup subscription that safeguards client data through encrypted internet connection to storage centers with guaranteed confidentiality, serving as a preventive complement to the recovery service.
- Data Destruction Service (Destrucción de Datos and Borrado Permanente) Secure end-of-life data destruction including physical destruction of magnetic devices (hard drives, diskettes, backup tapes, CDs, DVDs) and certified permanent erasure (borrado permanente) compliant with privacy requirements.
- Data Custody and Safekeeping Service (Custodia y Salvaguarda de Datos) Secure storage and preservation service for critical client information, providing ongoing protection and on-demand retrieval of safeguarded data assets.
- UrgentRecovery Professional One-time-licensed professional data recovery software for rapid file recovery, with filtering by file extension and size, a wizard mode for novice users, and support for FAT 12, FAT 16, FAT 32, NTFS, and HFS file systems.
- PhotoMediaRecovery Pro One-time-licensed utility for retrieving photos from USB drives, memory cards, CDs, DVDs, tapes, and other flash memory devices, aimed at consumer and professional photo recovery use cases.
- OnRetrieval Mobile Cloud Cloud backup subscription for protecting data on mobile devices, complementing OnRetrieval Backup Online with a mobile-specific deployment for iOS and Android endpoints.
Quantifiable outcome
- 96%+ data recovery success rate
- +3 more outcomes
Companies that use OnRecovery
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles4 records
OnRecovery technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
OnRecovery partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core, strategic and minor.
- CellebritecoreOfficial distributor agreement for Spain and Portugal of Cellebrite Mobile Synchronization, LTD in the Computer Forensics area. Cellebrite is a leading provider of mobile data extraction solutions. OnRetrieval organizes User Forums and training for law enforcement on Cellebrite products.
- MSABcoreGold partner status in MSAB Partner Conference 2026. MSAB is a leading provider of mobile forensics solutions. OnRetrieval participates in MSAB partner conferences and training events.
- Magnet ForensicscoreStrategic partner for digital forensics and incident response (DFIR). OnRetrieval organizes Magnet Forensics training and certification programs.
- JamfcoreCertified MSSP partner for Jamf providing Apple device security. OnRetrieval offers JETP (Jamf Executive Threat Protection) for advanced mobile threat protection. Won marketing excellence award at Jamf Partner Pulse 2026.
- SalvationDatacoreOfficial distributor for Spain and Portugal of SalvationData recovery tools. Provides professional data recovery solutions for various storage devices.
- Group-IBstrategicStrategic partner attending Group-IB Partner Summit. Provides attribution and proactive defense solutions for cybersecurity.
- INCIBEstrategicStrategic collaboration with Instituto Nacional de Ciberseguridad for cybersecurity initiatives, training, and national cyber defense programs. OnRetrieval participates in Cátedra CyberChain with INCIBE.
- ANTPJI (Asociación Nacional de Tasadores y Peritos Judiciales Informáticos)coreStrategic partner for creating certifications for forensic analysts. ANTPJI, UDIMA and OnRetrieval created the certification of Analyst in Digital Evidence Extraction. Joint training programs and professional development.
- UDIMA (Universidad a Distancia de Madrid)coreAcademic partner for forensic training and certification programs. Joint certification in digital evidence extraction.
- ISMS ForumstrategicActive member and participant in ISMS Forum cybersecurity events, conferences and initiatives.
- Guardia CivilstrategicLong-standing collaboration with Guardia Civil for forensic investigations, training, and technology demonstrations. Participation in C-IED (Counter-IED) technology workshops.
- Policía NacionalstrategicCollaboration with Policía Nacional on forensic investigations, evidence extraction, and training for law enforcement.
- EFEYCEcoreStrategic alliance partner for Colombia operations, representing OnRetrieval in the Latin American market.
- Soluzión DigitalcoreLong-standing distribution partner with annual participation in Soluzión Digital conventions. Major channel partner for Spanish market.
- Cátedra CyberChain (Universidad de Salamanca / INCIBE)strategicCollaboration with Grupo BISITE and INCIBE on cyber chain research, training modules, and professional forensic education.
- Universidad Francisco de VitoriaminorUniversity partnership for forensic technology education, hosting Forense LAB LIVE events and demonstrations.
Scale indicators8 records
Recent moves7 records
Expansion highlights6 records
OnRecovery competitors and assessment
Company assessmentDirect peers
- Gillware Data Recovery: US-based data recovery and digital forensics provider serving enterprise and consumer clients with certified cleanroom facilities. Comparable service portfolio across hard drive, SSD, RAID, and mobile recovery.
- DriveSavers Data Recovery: US-based specialist data recovery lab with a no-recovery-no-charge policy, certified cleanroom facilities, and enterprise RAID/SSD/mobile capabilities. Closest functional analog to OnRetrieval's core data recovery laboratory.
- ACE Data Recovery: US-based data recovery company operating certified cleanroom facilities for HDD, SSD, RAID, server, and mobile device recovery with emergency and standard service tiers. Same laboratory-based professional services model as OnRetrieval.
- SecureData Recovery Services: North American data recovery provider with certified cleanroom, no-recovery-no-fee guarantee, and 24/7 emergency service. Operates the same data recovery laboratory business model as OnRetrieval with similar SLA tiers.
- Kroll (formerly Kroll Ontrack): Global leader in data recovery, digital forensics, and cybersecurity consulting. Kroll Ontrack was a direct data recovery competitor and remains a benchmark in the space for enterprise and legal-sector forensics — directly comparable to OnRetrieval's core service lines.
- Convergent Data Recovery: Specialist data recovery and digital forensics lab serving enterprise clients with cleanroom recovery for all storage media. Operates the same laboratory/professional services model targeting enterprise, legal, and government customers.
Emerging players
- Cellebrite: Global leader in mobile data extraction for law enforcement, distributed in Iberia by OnRetrieval. Overlaps with OnRetrieval's mobile forensics and computer forensics services, particularly for government clients.
- Magnet Forensics: Provider of digital forensics software (AXIOM, GrayKey) and DFIR solutions used by law enforcement. Functions as both a technology partner (OnRetrieval is a training/partner) and an indirect competitor in the forensics market.
Regional players
- S21sec: Spain-headquartered cybersecurity services firm offering DFIR, threat intelligence, and managed security. Most direct Iberian competitor in the cybersecurity pillar of OnRetrieval's business.
- Innotec Security: Spanish cybersecurity and digital forensics firm (part of Entelgy group) serving enterprise and public sector. Overlaps with OnRetrieval's cybersecurity and forensics offerings in the Spanish market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
OnRecovery social profiles
Digital presenceOnRecovery compliance and trust
Trust signalCompliance4 records
OnRecovery financial estimates
Financial estimateRevenue estimate
Valuation estimate
OnRecovery leadership team
Management profileNumber of profiles
Profiles10 records
OnRecovery subsidiaries and ownership
Company hierarchySubsidiaries11 records
OnRecovery funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OnRecovery M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OnRecovery
What does OnRecovery do?
OnRetrieval provides professional data recovery services from virtually any storage media (hard drives, SSDs, RAID systems, mobile devices, optical media, and backup tapes) through what it describes as Spain's largest and one of Europe's most complete data recovery laboratories. Beyond recovery, the company delivers computer forensics investigation for legal and law-enforcement proceedings, managed cybersecurity services (DFIR, endpoint, server, perimeter, and data security), and cyber intelligence. Supporting the service practice are proprietary recovery and backup software products (UrgentRecovery Professional, PhotoMediaRecovery, OnRetrieval Backup Online, OnRetrieval Mobile Cloud), subscription warranty and cloud-backup plans, and certified data destruction and custody services.
Is OnRecovery a public or private company?
OnRecovery is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was OnRecovery founded?
OnRecovery was founded in 2004. It employs 11 to 50 people.
Where is OnRecovery based?
OnRecovery is headquartered in Madrid, Spain, in the Europe region.
How does OnRecovery make money?
Eight revenue lines are on record. Data Recovery Services are the primary driver. The others are computer Forensics Services, cybersecurity Services, software Products, onRetrieval Total Warranty, backup Online Service, data Destruction Services and data Custody Services.
Who are OnRecovery's main competitors?
Direct peers on record are Gillware Data Recovery, DriveSavers Data Recovery, ACE Data Recovery, SecureData Recovery Services, Kroll (formerly Kroll Ontrack) and Convergent Data Recovery. Emerging players are Cellebrite and Magnet Forensics. Regional players are S21sec and Innotec Security.
Does OnRecovery have an API?
No public API is recorded for OnRecovery.
What industry is OnRecovery in?
OnRecovery's product category is Data Recovery and Cybersecurity Services. Its primary akta.pro industry code is BPAKAHAM, Data Security & Privacy Services (DLP, Encryption, Privacy Ops), with a secondary code of BPAEALAG, Cyber Recovery & Ransomware-Resilient Backup Services. Its NAICS code is 561621 and its SIC code is 7374.