Anglican Retirement Villages

What Anglican Retirement Villages does

Anglican Retirement Villages, operating as Anglicare Sydney (ABN 39 922 848 563), is an Australian not-for-profit aged-care and community-services organisation headquartered at Level 4, MQX4 Macquarie Exchange, 1 Giffnock Ave, Macquarie Park NSW. The organisation states over 170 years of continuous operation, an employee base of 1,001–5,000, and a service footprint spanning Greater Sydney, the Blue Mountains, Illawarra, Southern Highlands, Shoalhaven, New England North West, Central West, and Norfolk Island. Service delivery is organised around three core pillars: Anglicare At Home (home care packages and the Support at Home program), Residential Aged Care across 24 homes, and Retirement Living villages, supplemented by community services such as the Community Pantry, foster care, financial counselling, mental-health and youth programs, Op Shops, and the Sisson Clinic & Therapy Centre. Specialised offerings include Dementia Advisory Services, Short-Term Restorative Care, the EWOP mental-health program, Care Finder navigation, and Affordable Housing for Seniors 55+.

The technology stack is conventional: a marketing website with online enquiry forms and service-finder tools, video calling for residential-care contacts, downloadable fee schedules, and integration with the Australian Government's My Aged Care assessment gateway. The principal proprietary asset is the trademarked Rhythm of Life® person-centred care model, in use since 2012, supplemented by a 2012 dementia-research partnership with neurological lab KaRa MINDS. Distribution is hybrid: a phone-based Customer Contact Centre (1300 111 278), in-person consultations, field-based home-care workers, 24 physical residential sites, multiple Op Shop retail outlets, and regional offices including Tamworth.

Revenue is a mix of (i) Australian Government funding through Home Care Packages, the Support at Home program, CHSP, residential aged-care subsidies, and PHN-funded programs; (ii) private client contributions and residential accommodation payments; (iii) community-fee transactions such as $15 Community Pantry bags; (iv) Op Shop retail; and (v) charitable donations and Winter Appeal fundraising. The organisation is non-distributing, with surpluses reinvested into services, and operates under Christian mission values while being part of the broader Sydney Anglican church network.

Name

Anglican Retirement Villages

Legal name

Anglicare

Website

https://anglicare.org.au

Company type

Private

Founded year

1856

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Anglican Retirement Villages, operating as Anglicare Sydney, is an Australian not-for-profit providing aged-care and community services across Greater Sydney and regional NSW, operating 24 residential homes, home-care packages, retirement villages, foster care, mental-health programs, and a network of Op Shops.

Ownership category

akta.pro rank

Product category

Aged Care Services

NAICS

Continuing Care Retirement Communities (623311), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312), Services for the Elderly and Persons with Disabilities (624120), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Nonprofit / Faith-Based CCRCs (HLADAEAC)

akta.pro secondary industries

Faith-Based / Nonprofit Assisted Living Providers (HLADABAH), Elder Services & Aging Support (BPAGAEAF), Senior Living Property Management (BPAJAGAI)

Keywords

• Aged care services
• Residential aged care
• Home care packages
• Retirement living
• Community support services

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Government-funded aged care services: Revenue from Australian Government-funded programs including Home Care Packages, Support at Home program, Commonwealth Home Support Programme (CHSP), residential aged care, and various clinical and therapeutic services.
2. Donations and fundraising: Charitable donations from supporters, including Winter Appeal campaigns and general fundraising activities to support community services.
3. Op Shop retail operations: Revenue from sale of donated second-hand goods at Anglicare Op Shops across Sydney, Blue Mountains, and Illawarra. Includes thrift outlets in Villawood and Manly.
4. Fee-for-service community support: Community pantry ($15 per bag), emergency food parcels, and various community services supporting those in need.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Anglican Retirement Villages, operating as Anglicare, is a not-for-profit Christian organization that delivers aged care and community services across greater Sydney and regional NSW. Its core offerings span home care (Anglicare At Home), residential aged care across 24 homes, retirement living villages, and a Community Services portfolio covering foster care, food relief, financial counselling, mental health, and dementia advisory services. Revenue is derived from government-funded aged care programs, resident/consumer fees, donations, and Op Shop retail operations.

Product overview

Anglicare is a not-for-profit Christian organization providing aged care and community services across Sydney and regional NSW for over 160 years. The organization operates a multi-service platform centered on three core pillars: (1) Anglicare At Home for home care and support services, (2) Residential Aged Care across 24 homes, and (3) Retirement Living villages. These are complemented by Community Services including food assistance, foster care, Op Shops, mental health services, and affordable housing. Specialized programs include Dementia Advisory Services, Short-Term Restorative Care, palliative care, and the Care Finder navigation service. The company also operates health facilities including the Sisson Clinic & Therapy Centre.

Differentiator

Problem solved

Functional benefit

Products and services

• Anglicare At Home Home care services providing personalised support for seniors to remain independent at home, including personal care, domestic assistance, meals, gardening, transport, nursing, allied health and dementia care, available through government-funded packages or private pay.
• Residential Aged Care Full-time residential aged care delivered across 24 homes in Sydney and regional NSW under the Rhythm of Life® person-centred care model, providing clinical care, lifestyle activities and chaplaincy services to older Australians.
• Retirement Living Retirement villages offering independent living options for seniors across locations in Sydney, Blue Mountains and regional NSW.
• Community Services Comprehensive community support services including food assistance through the Community Pantry and emergency parcels, financial counselling, housing support, mental health services, and family support programs.
• Dementia Advisory Services Specialised dementia care and support including carer support groups, peer support groups, connection cafes, education sessions, home visits and advocacy services for people living with dementia and their families.
• Short-Term Restorative Care Government-funded program providing up to eight weeks of care to help older people regain independence and delay the need for long-term care, including nursing, allied health and personal support.
• Sisson Clinic & Therapy Centre Health centre offering dental, hydrotherapy, remedial massage, heated pool, gym, exercise physiology, occupational therapy, physiotherapy, podiatry and other allied health services for seniors.
• Anglicare Op Shops Second-hand retail stores selling clothing, accessories, homewares, books and toys, operating as community hubs that also connect customers to support services and host Community Pantry programs.
• Foster Care Foster care services placing children in safe, nurturing homes, with support, training and ongoing assistance for foster families.
• Care Finder Free service helping vulnerable older persons who lack support to navigate and apply for aged care services, available in Blue Mountains, Lithgow, New England North West and eastern suburbs of Sydney.
• Affordable Housing for Seniors Affordable housing options for individuals aged 55+ who are at risk of or experiencing homelessness, with income eligibility requirements for low-to-moderate income households.
• Emotional Wellbeing for Older Persons (EWOP) Free mental health support program for residents in registered aged care facilities, providing counselling, psychology, recreational activities and staff education sessions.
• Community Pantry Affordable food program available at Anglicare Op Shops where customers can purchase a bag of food items for $15, helping families stretch their grocery budget.

Named customers3 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core and major.

• KaRa MINDScoreStrategic or Co-development PartnerNeurological research lab partnership initiated in 2012 to conduct clinical studies identifying those most at risk of dementia. This was field-leading research, the first of its kind conducted in a retirement village setting. Anglicare continues its commitment to cutting-edge dementia research.
• Western Sydney, Nepean, St George and Sutherland Shire Dementia AlliancescoreStrategic or Co-development PartnerMembership in regional dementia alliances working towards dementia-friendly communities across multiple Sydney regions.
• Sydney North Health NetworkmajorStrategic or Co-development PartnerFunder and supporter of the Emotional Wellbeing for Older Persons Program (EWOP) in Northern Sydney LHD region.
• Central and Eastern Sydney PHNmajorStrategic or Co-development PartnerFunder and supporter of the Emotional Wellbeing for Older Persons Program (EWOP) in Central and Eastern Sydney LHD regions.
• Sydney AnglicanscoreStrategic or Co-development PartnerAffiliation with the Sydney Anglican Church network, supporting the organization's Christian mission and values-driven approach to community service.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Regis Healthcare: Regis Healthcare is an ASX-listed aged care provider operating residential aged care homes across Australia. Comparable as a major listed residential aged care competitor in NSW and a useful benchmark for capital structure, scale, and operational metrics.
• Opal HealthCare: Opal HealthCare is one of Australia's largest for-profit residential aged care operators with 80+ homes nationally. Comparable as a major incumbent in the same residential aged care category, though for-profit and geographically broader than Anglicare.
• Estia Health: Estia Health is a large ASX-listed residential aged care provider with homes across NSW, Victoria, SA, and QLD. Comparable as a major listed incumbent competing in the same residential aged care space with overlapping Sydney presence.
• Bolton Clarke: Bolton Clarke is one of Australia's largest not-for-profit aged care providers, offering retirement living, residential aged care, home care, and allied health nationally. Comparable as a large-scale, broad portfolio non-profit aged care incumbent competing in the same services and overlapping in Greater Sydney.

Direct peers

• HammondCare: HammondCare is an independent Christian non-profit providing residential aged care, home care, dementia care, and palliative care across NSW, Victoria, and South Australia. Highly comparable as a faith-based, non-profit, continuum-of-care provider with strong dementia specialisation — overlapping directly with Anglicare's mission and service mix.
• Uniting (UnitingCare Ageing): Uniting operates residential aged care, retirement living, and home care services across NSW and the ACT as the aged care arm of the Uniting Church. Directly comparable as a large faith-based non-profit CCRC competitor in the same Greater Sydney and regional NSW geography.
• BaptistCare: BaptistCare is a Christian non-profit providing residential aged care, home care, retirement living, and community services across NSW, WA, and other states. Closely comparable as a faith-based, non-profit, multi-state aged care and community services competitor with similar continuum-of-care model.
• Southern Cross Care (NSW & ACT): Southern Cross Care is a Catholic-based not-for-profit providing residential aged care, home care, and retirement living across NSW, ACT, and Queensland. Directly comparable as a faith-aligned non-profit CCRC competitor operating in the same Greater Sydney and regional NSW catchment.
• Catholic Healthcare: Catholic Healthcare operates residential aged care, retirement living, and home care services across NSW and Queensland. Directly comparable as a faith-based, non-profit aged care provider with a similar continuum-of-care model and overlapping NSW footprint.

Regional players

• ACH Group: ACH Group is a South Australia-based not-for-profit providing residential aged care, home care, and retirement living. Comparable as a faith-adjacent, non-profit CCRC operator with similar service mix but operating in a different geography to Anglicare.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ANGLICARESydney
• Facebookfacebook.com/ANGLICARESydney

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Anglican Retirement Villages