SCHAS

What SCHAS does

Senior Citizens Home Assistance Service, Inc. (SCHAS) is a 501(c)(3) nonprofit organization founded in 1970 and headquartered at 7121 Regal Lane, Suite 100, Knoxville, Tennessee. The company delivers non-medical in-home caregiving and supportive services to older adults and adults with disabilities across 21 East Tennessee counties, serving approximately 800 clients annually and delivering roughly 180,000 hours of care per year. SCHAS holds a state-licensed Personal Support Services Agency (PSSA) designation in Tennessee and operates 8 physical offices spanning Knox, Anderson, Blount, Campbell, Claiborne, Cocke, Grainger, Loudon/McMinn/Monroe, and surrounding counties.

The core service offering covers personal care (bathing, dressing, grooming, toileting, mobility assistance, medication reminders), household assistance (light housekeeping, meal preparation, laundry, grocery shopping, transportation), companionship, and respite care for family caregivers. SCHAS also operates Cedar Point Independent Living, a HUD Section 811 subsidized housing facility in Tazewell, Tennessee, for adults aged 62+ and adults with disabilities aged 18+, where qualified residents pay 30% of income as rent. The organization runs the Equitable Access Care Program, a financial-assistance initiative funded by donations, grants, fundraisers, and the Dr. James C. Lett Endowment Fund (established 2018) that subsidizes care for income-qualified clients who do not qualify for government coverage.

SCHAS's revenue model is hybrid. Private pay clients are billed at full fee rates, while government programs (National Family Caregiver Support Program, Options for Family Caregiving, ETHRA CHOICES/OPTIONS, VA benefits, long-term care insurance) cover eligible clients at contracted rates. SCHAS absorbs the difference between program payments and the full hourly rate for qualifying low-income clients. The organization is also funded through charitable contributions, grants, and events such as the Bang the Chain Disc Golf Tournament and We Got Your Six Golf Tournament. GTM motion is sales-led and direct: intake via phone (865-523-2920) or contact form, followed by in-home assessment, with caregivers matched to clients based on scheduling needs. The organization has no public app, no AI/ML capabilities, no API platform, and operates as a single, unified service rather than a modular technology product.

Name

SCHAS

Legal name

Senior Citizens Home Assistance Service, Inc.

Website

https://schas.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

11–50 employees

Short description

SCHAS is a Tennessee-based 501(c)(3) nonprofit providing non-medical in-home caregiving, respite care, and HUD-subsidized independent living to approximately 800 older adults and adults with disabilities annually across 21 East Tennessee counties, funded through private pay, government programs, VA benefits, insurance, and donations.

Ownership category

akta.pro rank

Product category

Non-Medical Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Family Communication, Care Updates & Scheduling Support (HSABAAAK)

akta.pro secondary industries

In-Home Respite Care (Hourly/Short-Shift) (HSABAGAA), Respite Care for Adults with Disabilities / Special Needs (HSABAGAI)

Keywords

• Non-medical home care
• In-home caregiving
• Personal support services
• Aging in place services
• Respite care services

Headquarters

HQ city

Knoxville

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Private Pay Services: Fee-for-service non-medical caregiving provided directly to clients or families on a private pay basis.
2. Government Programs: SCHAS works with various government programs including National Family Caregiver and Options for Family Caregiving. SCHAS covers the remaining hourly amount for clients who rely on these programs based on income and needs qualifications.
3. Veterans Affairs Benefits: Services covered through Veterans Affairs benefits for eligible Veterans.
4. Long-term Care Insurance: Services covered through long-term care insurance policies for eligible clients.
5. Equitable Access Care Program: Subsidized care program funded by donations, grants, and fundraisers for clients who cannot afford full fee rates based on net income assessment.
6. Donations and Grants: 501(c)(3) nonprofit receives contributions, grants, and fundraising proceeds to support operations and the Equitable Access Care Program.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

SCHAS provides non-medical in-home caregiving services to older adults and people with disabilities across 21 East Tennessee counties, operating as a state-licensed Personal Support Services Agency (PSSA). Core offerings include personal care (bathing, dressing, grooming, toileting), safe mobility and fall prevention, medication reminders, meal preparation, light housekeeping, laundry, grocery shopping and errands, companionship, transportation to appointments, and respite care for family caregivers. The organization also operates the Equitable Access Care Program (subsidized care funded by donations and grants) and Cedar Point Independent Living, a HUD Section 811 subsidized independent living facility in Tazewell, Tennessee.

Product overview

SCHAS operates as a single, unified service offering rather than a platform-plus-modules architecture. The organization provides non-medical in-home caregiving services as its core product, which includes personal care assistance, household help, companionship, and respite care for family caregivers. Additionally, SCHAS administers the Cedar Point Independent Living (HUD Section 811 subsidized housing) as a related housing component, and the Equitable Access Care Program as a financial assistance initiative. These services work together to provide comprehensive support enabling older adults and people with disabilities to age safely in place.

Differentiator

Problem solved

Functional benefit

Products and services

• Non-Medical In-Home Caregiving Services Comprehensive non-medical in-home care services including personal care assistance (bathing, dressing, grooming, toileting), mobility support, medication reminders, household assistance (light housekeeping, meal preparation, laundry, grocery shopping), and companionship for older adults and people with disabilities. Delivered by employed caregivers across 21 East Tennessee counties.
• Respite Care Temporary relief services for primary family caregivers, ensuring loved ones remain safe while caregivers take essential breaks.
• Cedar Point Independent Living HUD Section 811 subsidized independent living facility located in Tazewell, Tennessee for older adults aged 62+ and adults with disabilities aged 18+, where approved residents pay only 30% of their monthly income as rent.
• Equitable Access Care Program Financial assistance program for clients not covered by government programs who cannot afford full fee rates; assessments net income to determine qualification, with donations and grants covering the difference. Funded by the Dr. James C. Lett Endowment Fund (established 2018) and ongoing fundraising.

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

15 partnerships are on record, tiered core and minor.

• Adult Protective Services (TN)coreStrategic or Co-development PartnerReferral and coordination partnership for protecting vulnerable adults from abuse, neglect, and exploitation. SCHAS staff educated on reporting obligations and APS referral processes.
• Alzheimer's AssociationcoreStrategic or Co-development PartnerResource and referral partnership providing educational materials and support resources for caregivers serving clients with Alzheimer's and dementia.
• East Tennessee Human Resource Agency (ETHRA)coreStrategic or Co-development PartnerPartnership for CHOICES and OPTIONS programs offering community living support services. ETHRA Phone: 866-836-6678 for program referrals.
• Meals on Wheels AmericaminorStrategic or Co-development PartnerReferral partnership to address client nutrition needs alongside in-home caregiving services.
• Amedisys Home Health and HospiceminorStrategic or Co-development PartnerHome health and hospice partnership providing coordinated care options for clients transitioning between in-home support and medical care.
• Social Security AdministrationminorStrategic or Co-development PartnerReferral resource partnership for clients seeking benefits information. SSA Phone: 800-772-1213.
• Medicare/Medicaid (TN)minorStrategic or Co-development PartnerGovernment program partnership for eligible clients. Medicare Phone: 800-633-4227; Medicaid/TN Care Phone: 800-318-2596.
• HUD Section 811coreStrategic or Co-development PartnerCedar Point Independent Living is a HUD Section 811 subsidized independent living facility in Tazewell, Tennessee. Based on qualifications, approved residents pay only 30% of their monthly income as rent.
• East Tennessee Service Leaders FoundationcoreStrategic or Co-development PartnerLeadership development and networking partnership. SCHAS leadership attends annual conferences including the 2026 conference in partnership with Maryville College.
• Maryville CollegeminorStrategic or Co-development PartnerCommunity engagement program partnership for the East Tennessee Service Leaders Foundation Conference.
• Tennessee Nonprofit NetworkminorStrategic or Co-development PartnerNonprofit storytelling and development partnership through summit attendance and educational sessions.
• Tennessee Association for Home Care (TAHC)coreStrategic or Co-development PartnerIndustry association membership providing spring conference access, professional development, and home care industry leadership training.
• LeadingAge TennesseecoreStrategic or Co-development PartnerAging services industry association providing leadership excellence conferences and emotional intelligence frameworks for caregiving leadership.
• LeadingAge GlobalminorStrategic or Co-development PartnerInternational aging services organization providing global conference access with latest research, concepts, and frameworks in aging and in-home care.
• Bush Brothers & CompanyminorStrategic or Co-development PartnerCorporate partner represented on SCHAS Governing Board of Directors (HJR Manager Robert Loggins).

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• BrightStar Care: Home care franchise offering both medical and non-medical services including personal care, companionship, and respite. Broader scope than SCHAS but directly competes for the same in-home caregiving segment.
• Right at Home: In-home care franchise serving seniors and adults with disabilities with personal care, companionship, and respite services. Operates multiple Tennessee locations overlapping with SCHAS's geography.
• Help at Home: Large personal care services provider focused on Medicaid-funded in-home care for elderly and disabled clients. Comparable payer mix with substantial government program exposure.
• Home Instead Senior Care: Global franchise network providing non-medical in-home personal care, companionship, and respite services for older adults. Closely comparable to SCHAS in core service mix, target demographic, and nonprofit-adjacent mission orientation.
• Comfort Keepers: Franchise provider of in-home care services including personal care, companionship, and respite care for seniors and adults with disabilities. Directly comparable service portfolio and InterActive Caregiving approach.
• Addus HomeCare: Provider of personal care and home health services to elderly and disabled clients, with strong Medicaid and government program focus. Comparable mission-aligned service delivery model.
• Senior Helpers: National in-home care provider specializing in Alzheimer's, dementia, and Parkinson's care alongside personal care and companionship. Comparable specialized caregiver training and elderly client focus.
• Visiting Angels: National franchise providing non-medical in-home care including personal care, companionship, and respite. Operates in many Tennessee markets and competes directly with SCHAS's service model for elderly and disabled clients.

Broad incumbents

• Amedisys: Major home health and hospice provider with both skilled medical and personal care services. SCHAS already partners with Amedisys for care transitions; broader service scope but overlapping client base in East Tennessee.
• LHC Group: Large national home health, hospice, and personal care services provider with Tennessee operations. Broader clinical scope than SCHAS but serves overlapping elderly and disabled population through in-home care delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

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Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SCHAS