NewPsych Psychologists
NewPsych Psychologists is a Newcastle, Australia-based mental healthcare practice employing 80+ clinicians to deliver psychological counselling, corporate EAPs, and workplace mental health programs to individuals, families, and 100+ organizations across Australia.
- Company typePrivate
- Founded1995
- HeadquartersNewcastle, Australia
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What NewPsych Psychologists does
NewPsych Psychologists is a Newcastle, Australia-based mental healthcare practice that delivers psychological counselling, psychiatry, and workplace mental health services. The practice employs 80+ mental health professionals, including 40+ psychologists and 2 psychiatrists, and has served 35,000+ individuals across its history. Service lines span individual therapy, couples and family counselling, child and adolescent psychology, neuropsychological assessments, and critical incident response, with delivery via in-person consultations and Australia-wide telehealth.
The company operates a dual B2C and B2B model. On the corporate side, it runs Employee Assistance Programs (EAPs) for 100+ organizations covering 50,000+ employees, with documented long-tenure clients including the University of Newcastle (12+ years) and multiple mining-sector employers. On the consumer side, revenue is sourced from private fee-paying clients, Medicare rebates, NDIS funding, and Workers Compensation. The company has developed proprietary workplace mental health IP, including the PRIMES Critical Response Model created by founder Tarnya Davis, the Mentally Safe and My Mindset programs co-developed with Bloomfield Group, and the SmashTheStigma program delivered with Whitehaven Coal (2021). The Mental Safety App extends these programs into a mobile product.
Founded in the mid-1990s, NewPsych is a privately held, founder-led organization (founder Tarnya Davis). Geographic reach is Australia-wide via telehealth and an affiliate network, with the Newcastle headquarters serving as the operational hub. Recognition includes the NSW Mining HSEC Award (2019), reflecting credibility in the industrial/mining segment that anchors a meaningful portion of its corporate client base. Revenue mechanics combine per-session clinical billing, fixed-fee EAP contracts, and government-funded streams (Medicare, NDIS, Workers Comp), creating a diversified but mining-sector-weighted mix.
NewPsych Psychologists firmographics
Firmographics- Name
- NewPsych Psychologists
- Legal name
- NewPsych Psychologists
- Website
- https://newpsych.com.au
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- NewPsych Psychologists is a Newcastle, Australia-based mental healthcare practice employing 80+ clinicians to deliver psychological counselling, corporate EAPs, and workplace mental health programs to individuals, families, and 100+ organizations across Australia.
- Ownership category
- akta.pro rank
NewPsych Psychologists industry classification
Industry- Product category
- Psychology and Mental Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330), Offices of Physicians, Mental Health Specialists (621112)
- SIC
- Services-Specialty Outpatient Facilities, Nec (8093), Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)
- akta.pro secondary industries
- Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL), Outpatient Mental Health & Counseling Clinics (HLAFABAC)
Keywords
Where NewPsych Psychologists is headquartered
LocationHeadquarters
- HQ city
- Newcastle
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
NewPsych Psychologists business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Medicare Rebates: Psychology services accessed through Mental Health Treatment Plans, Eating Disorder Treatment Plans, and Chronic Disease Management Plans with GP referral.
- NDIS Funding: Registered NDIS provider delivering psychological services through Improved Daily Living Skills and Core Supports funding.
- Workers Compensation: Registered SIRA providers working with Workers Compensation and Insurance claims with insurer approval.
- EAP Corporate Contracts: Employee Assistance Program services delivered to organizations, supporting 100+ businesses and their combined 50,000 employees.
- Private Pay: Full fee private sessions or claims through private health insurance.
- Telehealth Services: Secure video platform enabling access to the entire clinical team regardless of location.
Go-to-market motion3 records
Distribution channels6 records
Marketing channels7 records
NewPsych Psychologists product offering
Product offeringCore offering
NewPsych Psychologists is a Newcastle-based mental healthcare practice delivering psychological counselling for children, adolescents, adults, couples and families, alongside Employee Assistance Programs (EAP), critical incident response, psychological assessments, workplace training, and mediation for corporate clients across Australia. Services are delivered in person at the Newcastle principal practice, via telehealth, or by phone, and funded through Medicare, NDIS, Workers Compensation, private health insurance, and corporate EAP contracts.
Product overview
NewPsych Psychologists operates as a multi-service psychology practice offering a unified platform of mental health and wellbeing services. The core offerings include individual counselling services (face-to-face, telehealth, and phone), an Employee Assistance Program (EAP) delivering comprehensive workplace support including critical incident response, psychological assessments, mediation, and organisational change support. The product portfolio spans direct client services (counselling for children, adolescents, adults, couples, families), workplace-focused offerings (Workplace Specialists, Supporting Leaders, Education & Training), and specialised programs (Mental Safety App, My Mindset, #SmashTheStigma, Mentally Safe). NDIS services are also provided as a registered provider. Services are delivered Australia-wide through a team of 80+ mental health professionals, with the principal practice located in Newcastle, NSW.
Differentiator
Problem solved
Functional benefit
Brands
- Mental Safety App: Mobile application designed to help protect workers' mental safety before, during and after workplace incidents. Particularly targeted at first responders, WHS professionals, HR professionals and business leaders.
- SmashTheStigma
- My Mindset
- PRIMES
Products and services
- Employee Assistance Program (EAP)
Quantifiable outcome
- 54% increase in EAP uptake after My Mindset program deployment at Bloomfield Group
- +2 more outcomes
Companies that use NewPsych Psychologists
Customer profileNamed customers7 records
Segments6 records
Ideal customer profiles2 records
NewPsych Psychologists technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
NewPsych Psychologists partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Whitehaven CoalcoreDelivered SmashTheStigma program to every crew at every mine site across the organization in August 2021, working together on business-wide mental health initiatives and interactive training programs.
- Bloomfield GroupcoreCollaborated to develop 'Mentally Safe: Bringing Psychosocial Hazards Into Focus' initiative and 'My Mindset' mental health awareness program. Clinical Director Tarnya Davis provided clinical guidance for Bloomfield's 'Everyone Has A Story' project to normalize mental health help-seeking.
- Employee Assistance Professional Association of Australasia (EAPAA)minorLong-term members of Australia's primary EAP industry body, demonstrating commitment to professional and ethical standards in EAP provision.
- Uniting (NDIS Local Area Coordinator)minorIn Hunter New England region, Uniting provides Local Area Coordinator service for NDIS. NewPsych is a registered NDIS provider working with participants in this region.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
NewPsych Psychologists competitors and assessment
Company assessmentOthers
- Psychologycareers & Allied Health Network: Australian clinician recruitment and practice support network. Adjacent ecosystem player that supplies the talent pool NewPsych draws from for its 80+ clinicians, rather than a direct competitor.
- Black Dog Institute: Australian medical research institute focused on mental health, particularly workplace mental health and suicide prevention research. Adjacent rather than competitive, but informs the practice protocols used across the Australian EAP industry including by NewPsych.
Emerging players
- Headspace (National Youth Mental Health Foundation): Australian youth-focused mental health provider offering counselling to adolescents and young adults aged 12-25. Partial overlap with NewPsych's children and adolescents segment but with very different funding/governance model (not-for-profit, government-funded).
Direct peers
- PeopleSense by Altius: Australian EAP provider (subsidiary of Altius Group) delivering workplace mental health, counselling, and critical incident response. Closely comparable offering and target customer base.
- Benestar: Major Australian EAP provider delivering psychological counselling, critical incident support, and manager advisory services to corporate and government clients. Directly competes for the same enterprise EAP contracts NewPsych targets.
- Converge International: One of Australia's largest EAP and mental health providers, offering counselling, critical incident response, and workplace wellbeing to enterprises nationwide. Directly comparable to NewPsych's EAP book, though operating at significantly greater scale with national office footprint.
- Assure Programs: Australia-wide EAP and mental wellbeing provider serving corporate and government clients with counselling, critical incident response, and training services. Same customer profile and service mix as NewPsych.
- AccessEAP: Australian EAP provider offering confidential counselling, crisis support, and workplace wellbeing services to corporate and government organisations. Direct competitor for the same enterprise customer profile.
- Lysander: Australian EAP and workplace mental health specialist delivering counselling, critical incident response, and manager support to organisations. Direct competitor in the mid-market enterprise EAP segment NewPsych serves.
Broad incumbents
- TELUS Health (formerly LifeWorks Australia): Global health and wellbeing platform offering EAP services in Australia with vastly larger scale, technology investments, and international footprint than NewPsych. Overlaps on EAP/critical incident response but operates across a much wider portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
NewPsych Psychologists social profiles
Digital presenceNewPsych Psychologists compliance and trust
Trust signalCompliance1 record
NewPsych Psychologists financial estimates
Financial estimateRevenue estimate
Valuation estimate
NewPsych Psychologists leadership team
Management profileNumber of profiles
Profiles7 records
NewPsych Psychologists funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NewPsych Psychologists M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NewPsych Psychologists
What does NewPsych Psychologists do?
NewPsych Psychologists is a Newcastle-based mental healthcare practice delivering psychological counselling for children, adolescents, adults, couples and families, alongside Employee Assistance Programs (EAP), critical incident response, psychological assessments, workplace training, and mediation for corporate clients across Australia. Services are delivered in person at the Newcastle principal practice, via telehealth, or by phone, and funded through Medicare, NDIS, Workers Compensation, private health insurance, and corporate EAP contracts.
Is NewPsych Psychologists a public or private company?
NewPsych Psychologists is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was NewPsych Psychologists founded?
NewPsych Psychologists was founded in 1995. It employs 51 to 100 people.
Where is NewPsych Psychologists based?
NewPsych Psychologists is headquartered in Newcastle, Australia, in the Oceania region.
How does NewPsych Psychologists make money?
Six revenue lines are on record. Medicare Rebates are the primary driver. The others are NDIS Funding, workers Compensation, EAP Corporate Contracts, private Pay and telehealth Services.
Who are NewPsych Psychologists's main competitors?
Others on record are Psychologycareers & Allied Health Network and Black Dog Institute. Headspace (National Youth Mental Health Foundation) is listed as an emerging player. Direct peers are PeopleSense by Altius, Benestar, Converge International, Assure Programs, AccessEAP and Lysander. TELUS Health (formerly LifeWorks Australia) is listed as a broad incumbent.
Does NewPsych Psychologists have an API?
No public API is recorded for NewPsych Psychologists.
What industry is NewPsych Psychologists in?
NewPsych Psychologists's product category is Psychology and Mental Health Services. Its primary akta.pro industry code is HLAFACAA, Outpatient Mental Health Clinics & Counseling Centers, with a secondary code of HLAFACAL, Behavioral Health for Children & Adolescents (Youth Services). Its NAICS code is 621420 and its SIC code is 8093.