Inspired IT
Inspired IT is a Perth-based managed IT services provider founded in 2016, delivering managed IT, cybersecurity, cloud, VoIP, and consulting to mid-market businesses across Western Australia under fixed monthly subscriptions.
- Company typePrivate
- Founded2016
- HeadquartersPerth, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Inspired IT does
Inspired IT is a Perth-based managed IT services provider founded in 2016 by Matt Seeds, serving mid-market organizations of roughly 25 to 200 employees across Western Australia. The company delivers its services from offices in Perth, Dunsborough, Margaret River, and Busselton, with a focus on proactive IT management, cybersecurity, cloud, VoIP, consulting, and hardware procurement for clients in professional services, mining, resources, manufacturing, finance, and not-for-profit sectors.
Its core offerings are packaged as recurring managed service contracts covering helpdesk support, endpoint and network management, Microsoft 365 administration, backup and disaster recovery, and security operations such as Microsoft Sentinel, Defender, and security awareness training. Adjacent lines include Microsoft 365 Copilot enablement, an internal AI assistant called i-Assist for Tier 1 ticket automation, nbn business connectivity, hosted phone systems, IT consulting, and hardware procurement through partnerships with Microsoft, HP, Lenovo, Dell, Fortinet, Pax8, and nbn. Certifications include ISO 27001 and SMB1001 Gold Level 3, with Microsoft Gold-level partnership status supporting enterprise-grade deployment standards.
The business model is anchored on fixed monthly subscriptions per user or device, supplemented by project-based consulting, hardware resale, and connectivity services. Inspired IT goes to market primarily through direct regional sales, referral networks, and channel partnerships with technology vendors, targeting organizations that need enterprise-grade IT capabilities without in-house teams. Named customers include Downer, Goodline, HBF, Perron Group, and Southern Cross Care, indicating penetration into larger Western Australian accounts alongside smaller mid-market clients.
Inspired IT firmographics
Firmographics- Name
- Inspired IT
- Legal name
- INSPIRED IT PTY LTD
- Website
- https://inspired-it.com.au
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Inspired IT is a Perth-based managed IT services provider founded in 2016, delivering managed IT, cybersecurity, cloud, VoIP, and consulting to mid-market businesses across Western Australia under fixed monthly subscriptions.
- Ownership category
- akta.pro rank
Inspired IT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design Services (541512), Other Computer Related Services (541519), Telephone Call Centers (56142)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- Helpdesk & End-User Support Services (BPAEABAB), Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
Keywords
Where Inspired IT is headquartered
LocationHeadquarters
- HQ city
- Perth
- HQ country
- Australia
- HQ region
- Oceania
Offices5 records
Markets served
Inspired IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services (Fixed Monthly Fee): Proactive IT management with fixed monthly service fee. Includes monitoring, support, security, backups, and maintenance. Flexible and scalable to organization growth. Primary recurring revenue stream.
- Managed IT Services: Comprehensive IT management including cybersecurity, data backups, 24/7 support. Predictable monthly fee model with reduced project/consultancy rates included.
- IT Hardware Procurement: Hardware and software procurement, configuration, installation and testing. Revenue from markups on supplier partnerships with HP, Microsoft, Lenovo, Dell, Fortinet.
- IT Consulting and Advisory: Virtual CIO/CTO services, strategic IT planning, technology roadmaps, and project-based consulting. Fraction of cost of full-time staff.
- NBN Business Internet: NBN business internet service provider offering various speed tiers from 50/20 to Enterprise Ethernet 1000/1000. Revenue from monthly service fees.
- Business Phone Systems: Microsoft Teams Calling and 3CX phone system solutions with per user pricing and ongoing support.
- Penetration Testing: Standalone security assessment services including web application, network, mobile, social engineering, physical, and cloud/API testing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Customized to client needs |
| Subscription | Monthly | IT Consulting - Virtual CIO/CTO |
| Subscription | Monthly | NBN Business Internet - Multiple speed tiers |
| Per seat | Monthly | Microsoft Teams Calling - Per user pricing |
| Unit Pricing | Pay-as-you-go | IT Hardware Procurement |
| Subscription | Monthly | Cyber Security Add-on |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels11 records
Inspired IT product offering
Product offeringCore offering
Inspired IT is a managed IT services provider (MSP) based in Perth, Western Australia that delivers proactive IT management, 24/7 monitoring, cybersecurity, data backup, and IT support to mid-market businesses (25-200 staff) on a fixed monthly subscription. The company augments its core managed IT platform with modular offerings including IT consulting, cyber security and penetration testing, business continuity and disaster recovery, Microsoft 365 services, Microsoft Teams Calling and 3CX business phone systems, NBN business internet, and IT hardware procurement from global suppliers such as HP, Microsoft, Lenovo, Dell, and Fortinet.
Product overview
Inspired IT is a managed IT services provider (MSP) based in Perth, Western Australia, offering a unified portfolio of IT services primarily delivered as a core Managed IT Services platform with modular add-ons. The core Managed IT Services provides proactive monitoring, cybersecurity, data backups, and 24/7 support under a fixed monthly subscription, augmented by i-Assist AI Assistant for automated ticket handling. The modular offerings include IT Support and IT Consulting as foundational services, supplemented by specialized capabilities including Cyber Security Services, Penetration Testing, Business Continuity & Disaster Recovery, Microsoft 365 Services, Microsoft Teams Calling, Business Phone Systems (offering both Microsoft Teams Calling and 3CX), NBN Business Internet, IT Hardware Procurement, and Additional Services covering VoIP, cabling, licensing, and vendor management. The company serves businesses primarily between 25-200 staff across industries including professional services, financial services, manufacturing, mining, civil engineering, energy, accounting, and non-profits.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services
Quantifiable outcome
- 96% of IT issues resolved after just one phone call
- +3 more outcomes
Companies that use Inspired IT
Customer profileNamed customers16 records
Segments9 records
Ideal customer profiles2 records
Inspired IT technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability3 records
Feature6 records
Inspired IT partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- HPcoreGlobal technology brand partnership for hardware procurement including servers, desktops, laptops, and peripherals. Supplier partnerships provide wholesale pricing and access to enterprise-grade equipment.
- MicrosoftcoreCertified Microsoft 365 partner and Teams Calling provider. Deep integration capabilities across Microsoft ecosystem including Azure, Office 365, Teams, and enterprise licensing. Wholesale partner pricing for Microsoft products.
- LenovocoreHardware supplier partnership for Lenovo computers, tablets, and enterprise solutions with wholesale pricing access.
- DellcoreEnterprise hardware supplier partnership for Dell servers, workstations, and networking equipment with preferential pricing through volume relationships.
- FortinetcoreCybersecurity hardware partner for firewalls, routers, and network security solutions. Provides enterprise-grade security infrastructure for client environments.
- nbn (National Broadband Network)coreNBN-accredited business internet service provider. Manages end-to-end migration projects for business nbn with ongoing support. Partnership enables range of wholesale business nbn products including Enterprise Ethernet options.
- Compass Assurance ServicescoreISO 27001 certification provider delivering independent verification of information security management systems and compliance standards.
- SMB1001coreSMB-focused IT MSP accreditation program. Gold Level 3 certification demonstrates adherence to industry best practices and security standards for managed service providers.
- Pax8minorCloud distribution partner for Microsoft products. Co-marketing through webinars such as Microsoft Copilot education sessions with joint lead generation.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Inspired IT competitors and assessment
Company assessmentBroad incumbents
- Telstra Enterprise: Australia's largest telco offering managed network, security, cloud and unified communications services to mid-market and enterprise. Competes with Inspired IT via bundled connectivity and managed services, including NBN-based offerings.
- Data#3 Limited: ASX-listed Australian IT services company providing managed services, cloud, security and licensing across enterprise and mid-market. Larger incumbent offering overlapping capabilities but with broader geographic reach and enterprise focus.
- DXC Technology: Global IT services incumbent providing managed services, workplace and security at scale. Indirect competitor primarily in larger enterprise deals but competes for the same mid-market wallet as Australian MSPs.
Others
- Pax8: Global cloud distributor and existing partner to Inspired IT (joint Microsoft Copilot webinars). Ecosystem participant and upstream supplier in the cloud and Microsoft 365 channel rather than a direct services competitor.
Direct peers
- Brennan IT: Australian national managed IT services provider offering managed services, cloud, cybersecurity and consulting to mid-market and enterprise customers. Closely comparable business model and service portfolio to Inspired IT, but at materially larger scale.
- Excite IT: Perth-based managed IT services provider serving SMB and mid-market businesses with similar MSP, helpdesk, and cybersecurity offerings. Direct geographic competitor in the same WA mid-market segment.
- Interactive (Australia): ASX-listed Australian managed services provider delivering cloud, managed IT, cybersecurity and consulting to mid-market organisations. Direct competitor in managed IT services with overlapping Microsoft and cybersecurity capabilities.
- Air IT: UK-based managed IT services provider with a comparable portfolio of managed IT, cybersecurity, cloud, telephony and consultancy for SMB and mid-market customers. Comparable MSP business model outside the Australian geography.
- TechBrain Perth: Perth-based IT services and managed support provider serving WA businesses across similar size tiers. Direct geographic peer with overlapping managed IT and cybersecurity capabilities.
- ASI Solutions: Australian managed IT and cloud services provider focused on SMB and mid-market customers. Comparable MSP-plus-cybersecurity offering with similar Microsoft-centric delivery model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Inspired IT social profiles
Digital presenceInspired IT compliance and trust
Trust signalCompliance6 records
Inspired IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Inspired IT leadership team
Management profileNumber of profiles
Profiles4 records
Inspired IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Inspired IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Inspired IT
What does Inspired IT do?
Inspired IT is a managed IT services provider (MSP) based in Perth, Western Australia that delivers proactive IT management, 24/7 monitoring, cybersecurity, data backup, and IT support to mid-market businesses (25-200 staff) on a fixed monthly subscription. The company augments its core managed IT platform with modular offerings including IT consulting, cyber security and penetration testing, business continuity and disaster recovery, Microsoft 365 services, Microsoft Teams Calling and 3CX business phone systems, NBN business internet, and IT hardware procurement from global suppliers such as HP, Microsoft, Lenovo, Dell, and Fortinet.
Is Inspired IT a public or private company?
Inspired IT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Inspired IT founded?
Inspired IT was founded in 2016. It employs 11 to 50 people.
Where is Inspired IT based?
Inspired IT is headquartered in Perth, Australia, in the Oceania region.
How does Inspired IT make money?
Seven revenue lines are on record. Managed IT Services (Fixed Monthly Fee) is the primary driver. The others are managed IT Services, IT Hardware Procurement, IT Consulting and Advisory, NBN Business Internet, business Phone Systems and penetration Testing.
Who are Inspired IT's main competitors?
Broad incumbents on record are Telstra Enterprise, Data#3 Limited and DXC Technology. Pax8 is listed as an others. Direct peers are Brennan IT, Excite IT, Interactive (Australia), Air IT, TechBrain Perth and ASI Solutions.
Does Inspired IT have an API?
No public API is recorded for Inspired IT.
What industry is Inspired IT in?
Inspired IT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEABAB, Helpdesk & End-User Support Services. Its NAICS code is 541512 and its SIC code is 7373.