VOZELIA TELECOM
Vozelia Telecom (legally Sewan Comunicaciones SL) is a Madrid-based VoIP cloud telephony provider serving Spanish SMBs and telecom distributors. It operates the Sophia white-label platform, bundling unified communications, connectivity, and hosting services under the Sewan Groupe parent brand.
- Company typePrivate
- Founded2017
- HeadquartersMadrid, Spain
- Headcount11–50
- GTM typeB2B
- OfferingServices
What VOZELIA TELECOM does
Vozelia Telecom (legally Sewan Comunicaciones SL) is a Madrid-headquartered cloud telephony provider operating as the Spanish subsidiary of French telecommunications group Sewan Groupe. Following its 2017 acquisition, the company has been integrated into the Sewan ecosystem, with Vozelia positioned as a legacy customer-facing brand alongside the parent Sewan brand. The firm delivers VoIP-based business telecommunications services using IP data networks to transmit voice as digital packets, including interoperability with analog telephone users via ATA adapters.
The company's technical core is the Sophia All-In-One platform, which unifies configuration, auto-provisioning, and billing in a single interface. Sophia underpins three bundled service modules: Comunicar (unified communications), Conectar (network connectivity and security), and Alojar (hosting, virtualization, and data protection). The platform supports both direct SMB and enterprise customers and a white-label (marca blanca) deployment model for telecom operators and distributors who resell services under their own brand through a dedicated distributor portal (distribucion.vozelia.com) and a customer self-serve portal (clientes.vozelia.com).
Vozelia monetizes through recurring subscription fees for VoIP services and licensing/royalty arrangements from white-label partner deployments. Pricing is quote-based and not publicly disclosed, with customers directed to a commercial representative. GTM is hybrid: direct via sewan.es and self-serve portals, plus channel-partner-led via white-label resale. The firm serves two primary segments: businesses seeking cost-reducing IP telephony, and telecom operators/distributors needing a turnkey platform for managed communications services.
VOZELIA TELECOM firmographics
Firmographics- Name
- VOZELIA TELECOM
- Legal name
- Sewan Comunicaciones SL
- Website
- https://vozelia.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Vozelia Telecom (legally Sewan Comunicaciones SL) is a Madrid-based VoIP cloud telephony provider serving Spanish SMBs and telecom distributors. It operates the Sophia white-label platform, bundling unified communications, connectivity, and hosting services under the Sewan Groupe parent brand.
- Ownership category
- akta.pro rank
VOZELIA TELECOM industry classification
Industry- Product category
- Cloud Telephony / VoIP Telecommunications
- NAICS
- Telecommunications (517), All Other Telecommunications (517810)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- VoIP Access & ITSP Services (HDAIAHAD), Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK), Voice Calling (VoIP) Apps (BPAMACAC)
Keywords
Where VOZELIA TELECOM is headquartered
LocationHeadquarters
- HQ city
- Madrid
- HQ country
- Spain
- HQ region
- Europe
Offices1 record
Markets served
VOZELIA TELECOM business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Technology or R&D, Operations, Infrastructure, Personnel, Marketing or Sales
Revenue model
- VoIP Telecommunications Services: Provides voice over IP telecommunications services to businesses, including call handling, number routing, and connectivity between VoIP and analog telephone users. Revenue generated through service subscriptions and usage fees.
- White-Label Platform Services: Offers white-label (marca blanca) telecommunications platform enabling operators and distributors to brand and resell VoIP services under their own name. Revenue model supports channel partner ecosystem.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Contact sales for custom pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
VOZELIA TELECOM product offering
Product offeringCore offering
VOZELIA TELECOM provides cloud-based VoIP telephony and unified communications services to businesses, delivered through the proprietary Sophia All-In-One platform that integrates configuration, auto-provisioning, and billing in a single interface. The offering comprises three core service modules — Comunicar (unified communications), Conectar (connectivity), and Alojar (hosting/virtualization) — and is sold both directly and through a white-label (marca blanca) model that enables telecom operators and distributors to rebrand and resell the services.
Product overview
Sewan (formerly Vozelia since 2017 merger) offers an All-In-One cloud communications platform architecture centered on the Sophia platform. The platform integrates three core service modules: Comunicar (unified communications and voice services), Conectar (connectivity and network security), and Alojar (virtualization, hosting, and data protection). The unified Sophia platform enables automated configuration, auto-provisioning, and billing management from a single interface, supporting a white-label model for telecom operators and distributors.
Differentiator
Problem solved
Functional benefit
Brands
- Sophia: All-In-One platform for telecommunications management with simple and automated configuration, self-provisioning, and billing from a single interface.
Products and services
- Sophia (All-In-One Platform) All-In-One cloud communications platform providing simple and automated management for configuration, auto-provisioning, and billing from a single unified interface. Used by telecom operators, distributors, and business end customers.
- Comunicar Unified communications solution enabling calling, converting, sharing, and unifying business communications. Targets businesses seeking IP telephony and unified communications services.
- Conectar Connectivity solution providing browsing, downloading, security, and interconnection services for businesses. Targets business customers needing network and internet connectivity alongside voice services.
- Alojar Hosting and virtualization solution offering virtualization, backup, and data protection services. Targets businesses needing cloud hosting, backup, and data protection alongside their communications stack.
Companies that use VOZELIA TELECOM
Customer profileSegments2 records
Ideal customer profiles2 records
VOZELIA TELECOM technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
VOZELIA TELECOM partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Sewan Groupe (France)coreVozelia became part of Sewan in 2017. Sewan Groupe is a French company and one of the most innovative and recognized telecommunications companies in France. Sewan operates as the parent brand for VoIP services in Spain, with Vozelia continuing as a customer-facing brand integrated into the Sewan ecosystem.
Scale indicators1 record
Recent moves5 records
Expansion highlights4 records
VOZELIA TELECOM competitors and assessment
Company assessmentBroad incumbents
- RingCentral: Leading global UCaaS provider with strong partner channel; competes broadly in the same cloud telephony and unified communications category Vozelia addresses.
- 8x8: Global cloud communications platform offering UCaaS, CCaaS and VoIP for businesses of all sizes; competes with Vozelia in the SMB/enterprise segment and sets feature/price benchmarks.
- Vonage: Cloud communications provider (now part of Ericsson) offering UCaaS, SIP trunking and APIs; a large incumbent that competes in European VoIP/UCaaS deals.
- Avaya: Global incumbent in business communications, including UCaaS, CCaaS and contact center; a broad incumbent that competes in the same enterprise voice/UC category, especially in larger deals.
- Alcatel-Lucent Enterprise: Established enterprise communications vendor offering on-premises and cloud PBX/UC; competes with Vozelia for mid-market and enterprise voice deals, especially in Europe.
Direct peers
- Masvoz: Spanish cloud telephony and contact center provider offering VoIP and unified communications to SMBs and enterprises; direct Spanish-market competitor with overlapping product scope.
- Wildix: Italy-based unified communications provider focused on channel-partner distribution of cloud PBX and VoIP; very similar white-label and SMB/mid-market positioning.
- Voz Telecom: Spanish cloud telephony and UCaaS provider serving SMBs and operators; the closest direct competitor in Spain with overlapping VoIP and white-label/channel distribution model.
- NFON: European cloud PBX/UCaaS vendor headquartered in Germany, selling to SMBs and partners across multiple European countries; comparable business model, technology stack, and partner-led GTM.
Regional players
- Gamma Communications: UK-based provider of cloud communications, SIP trunking, and UCaaS to SMBs and channel partners; comparable product mix and channel-led model, though primarily UK-focused.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
VOZELIA TELECOM social profiles
Digital presenceVOZELIA TELECOM financial estimates
Financial estimateRevenue estimate
Valuation estimate
VOZELIA TELECOM leadership team
Management profileNumber of profiles
VOZELIA TELECOM funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
VOZELIA TELECOM M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about VOZELIA TELECOM
What does VOZELIA TELECOM do?
VOZELIA TELECOM provides cloud-based VoIP telephony and unified communications services to businesses, delivered through the proprietary Sophia All-In-One platform that integrates configuration, auto-provisioning, and billing in a single interface. The offering comprises three core service modules — Comunicar (unified communications), Conectar (connectivity), and Alojar (hosting/virtualization) — and is sold both directly and through a white-label (marca blanca) model that enables telecom operators and distributors to rebrand and resell the services.
Is VOZELIA TELECOM a public or private company?
VOZELIA TELECOM is a private company. It is classified as corporate owned and is currently operating.
When was VOZELIA TELECOM founded?
VOZELIA TELECOM was founded in 2017. It employs 11 to 50 people.
Where is VOZELIA TELECOM based?
VOZELIA TELECOM is headquartered in Madrid, Spain, in the Europe region.
How does VOZELIA TELECOM make money?
Two revenue lines are on record. VoIP Telecommunications Services are the primary driver. The others are white-Label Platform Services.
Who are VOZELIA TELECOM's main competitors?
Broad incumbents on record are RingCentral, 8x8, Vonage, Avaya and Alcatel-Lucent Enterprise. Direct peers are Masvoz, Wildix, Voz Telecom and NFON. Gamma Communications is listed as a regional player.
Does VOZELIA TELECOM have an API?
No public API is recorded for VOZELIA TELECOM.
What industry is VOZELIA TELECOM in?
VOZELIA TELECOM's product category is Cloud Telephony / VoIP Telecommunications. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAIAHAD, VoIP Access & ITSP Services. Its NAICS code is 517 and its SIC code is 4813.