Mentor Digital

What Mentor Digital does

Mentor Digital (legally Mentor Communications Consultancy Ltd) is a full-service UK digital agency founded in 2007 by Holland Risley and headquartered in Bristol with a regional office in London. The company operates with a 32-person team and generates revenue through a mix of project-based engagements and monthly retainers across web design, software development, CRM integration, UX and branding, video/animation, and digital marketing services.

The agency's technical core is the Umbraco CMS platform, where Mentor holds Gold Partner status with 15 years of experience and an in-house team of certified developers. Its Technical Director Craig Noble has authored multiple packages for the Umbraco ecosystem. The CRM stack centers on Microsoft Dynamics 365 with Power Platform extensions (Power Apps, Power Automate, Dataverse), integrated with payment systems (Stripe), authentication (EntraID, OAuth), document storage (SharePoint), and various third-party APIs. Hosting is delivered through Azure and AWS. Proprietary outputs include the Tenpin Goals and Rewards mobile app (iOS/Android, launched 2022 with AR features) and the Web Blocks Umbraco package.

Mentor Digital's go-to-market targets FTSE-grade enterprises, charities, and membership organizations / professional bodies, secured through competitive tenders and direct partnerships. Named clients include Wales & West Utilities, RAC, SPAR, Tideway, Spire Healthcare, Tenpin (48 UK bowling centres), NGA (75,000 members), RTPI, and Energy Networks Association. Pricing combines quote-based enterprise project work with subscription retainers, including an SEO day rate from GBP 750 for commitments of six months or longer, which is positioned below Bristol market rates.

Name

Mentor Digital

Legal name

Mentor Communications Consultancy Ltd

Website

https://mentordigital.co.uk

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Mentor Digital is a Bristol-based full-service digital agency serving FTSE enterprises, charities, and membership organisations with web development, Umbraco CMS, Microsoft Dynamics 365 CRM integration, UX, branding, and digital marketing services across the UK.

Ownership category

akta.pro rank

Product category

Digital Agency Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Workplace Accessibility, Adoption & Change Management (Digital Adoption, training, comms) (BPAEAIAN)

akta.pro secondary industry

Customer Onboarding, Education & Adoption (CS Enablement) (EDABACAI)

Keywords

• Digital agency services
• Web development services
• CRM integration services
• Umbraco CMS development
• UX design services

Headquarters

HQ city

Bristol

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Web Development & Design Services: Project-based web design, CMS development, and software development services for enterprise clients including FTSE 100 organizations, charities, and membership organizations.
2. Digital Marketing Services: SEO, content strategy, technical SEO, digital marketing support, and campaign creative delivered on retainer or project basis.
3. CRM Integration & Development: Microsoft Dynamics 365 implementation, membership portals, Power Platform tools, and system integrations for professional bodies and associations.
4. Monthly Retainers: Monthly retainers for ongoing website development, creative design work, digital marketing, and support/maintenance services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Mentor Digital is a full-service digital agency that designs, builds and supports digital products and platforms for enterprise and membership-sector clients. Offerings span strategy, UX and design, Umbraco web development, Microsoft Dynamics 365 CRM integration, mobile app development, video/animation, branding and digital marketing. The agency operates as an Umbraco Gold Partner and delivers end-to-end builds as well as ongoing retainers and support contracts.

Product overview

Mentor Digital is a full-service digital agency offering a portfolio of interconnected services centered on web design, development, and digital transformation. The core technology platform is Umbraco CMS, where the company holds Gold Partner status with 15 years of experience. Their service portfolio spans web design and development (including e-commerce and mobile apps), CRM implementation using Microsoft Dynamics 365 for membership organizations, UX and creative design, branding, video production, and digital marketing (SEO and paid media). Notable proprietary offerings include the Tenpin Goals and Rewards mobile app and Web Blocks software package for Umbraco. The company operates from Bristol and London offices with a team of 32 specialists.

Differentiator

Problem solved

Functional benefit

Products and services

• Umbraco Web Design and Development

Quantifiable outcome

• Tenpin Goals and Rewards app achieved 50,000 downloads in first month
• +2 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Umbraco HQcoreTechnology or IntegrationUmbraco Gold Partner status. As a Gold Partner, Mentor Digital receives priority support from Umbraco HQ, early access to new features, and operates as a certified expert in Umbraco CMS development. The partnership provides competitive advantage in delivering Umbraco-based solutions.
• Warren & CominorOthersBookkeeping and tax return services provider. Warren & Co acts as a processor on behalf of Mentor Digital, handling contract details for business and legal requirements.
• EcologiminorOthersEnvironmental sustainability partner. Mentor Digital is a climate positive workforce as certified by Ecologi, having planted 14,084 trees and achieved 1,253.62 tonnes of carbon reduction over 70 months.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Distinction: UK digital agency with deep Umbraco credentials, providing web design, development and digital marketing to enterprise clients. Similar vertical mix and CMS-led proposition to Mentor Digital.
• CTI Digital: UK Umbraco Gold Partner digital agency with comparable size and service portfolio spanning web development, CRM, design and digital transformation for enterprise clients.
• The Unit: UK digital agency offering web development, design and digital marketing to enterprise clients, with Microsoft technology alignment — comparable service mix and target market to Mentor Digital.
• Cogworks: UK-based Umbraco Gold Partner digital agency offering similar CMS, e-commerce and CRM integration services to enterprise and membership clients. Closest direct competitor in the Umbraco partner ecosystem at comparable size.
• Baseplus: UK Umbraco Gold Partner agency delivering web design, Umbraco development and digital strategy to enterprise and public-sector clients — closely overlapping service mix and CMS specialisation as Mentor Digital.

Broad incumbents

• Deloitte Digital: Big-4 digital transformation arm offering enterprise web, CRM (Microsoft/Salesforce), branding and digital marketing. Competes for the same FTSE 100 digital-transformation mandates but with a vastly larger delivery bench.
• Razorfish: Global digital agency within Publicis providing end-to-end web, CRM, design and digital marketing to enterprise clients — competes with Mentor for large enterprise digital transformation work at significantly larger scale.
• Accenture Song: Accenture's creative technology and digital experience practice, bidding on enterprise CRM, CMS and customer-experience mandates at global scale — overlap with Mentor on CRM integration and digital workplace work.

Regional players

• Velir: US-headquartered Umbraco Gold Partner with comparable CMS, CRM integration and digital experience services to enterprise and association clients — direct Umbraco competitor but operating primarily in North America.
• BlueModus: US-based Umbraco Gold Partner agency specialising in CMS implementations and digital experience platforms for enterprise clients — same platform ecosystem as Mentor Digital but operating in the US market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/webdesignagency
• Facebookfacebook.com/mentordigital
• LinkedInuk.linkedin.com/company/mentor-digital

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mentor Digital