Minfos
Minfos is an Australian pharmacy management software provider, serving 900+ community pharmacies with dispensing, POS, stock, loyalty, and multi-store modules, integrated with 40+ healthcare and retail partners.
- Company typePrivate
- Founded1989
- HeadquartersDocklands, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Minfos does
Minfos is an Australian pharmacy management software provider headquartered in Docklands, Melbourne, and operated by Symbion Pty Ltd. Founded in 1989, the company has built a domain-specialized platform used by more than 900 community pharmacies across Australia, spanning independent single-store operators and multi-store banner groups. Its product suite covers the operational lifecycle of a community pharmacy: dispensing (Minfos Dispense), medication packing, stock management, point-of-sale, accounting, customer and loyalty management, promotions, business intelligence reporting, and multi-store administration, with a companion mobile app on iOS and Android.
The platform is architected around an integration ecosystem of more than 40 partners, connecting Minfos to Australian healthcare and retail infrastructure including eRx (e-prescribing), MIMS (drug data), HICAPS and Tyro (payments), MYOB (accounting), MedAdvisor, PharmX, DoseAid, ROWA and Omnicell (robotic dispensing), and Strongroom AI (analytics). This connector fabric is central to how Minfos delivers value, allowing pharmacies to plug the software into existing clinical, financial, and supply-chain systems rather than replacing them.
Minfos operates a subscription-based SaaS model, monetizing core dispensing/POS access on a per-site basis while generating incremental revenue from add-on modules such as Loyalty, Promotions, BI Reports, and the Multi-Store management layer. Its go-to-market targets both the long tail of independent pharmacies and larger banner groups such as Terry White Chemmart, Star Pharmacy Group, Chemist Outlet, Optimal Pharmacy, ChemPro Chemists, and Pharmacy Select, which the company cites as named customers. As a subsidiary of Symbion, Minfos also benefits from distribution channels within the Australian pharmacy wholesale and healthcare services market.
Minfos firmographics
Firmographics- Name
- Minfos
- Legal name
- Minfos Pty Ltd
- Website
- https://minfos.com.au
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Minfos is an Australian pharmacy management software provider, serving 900+ community pharmacies with dispensing, POS, stock, loyalty, and multi-store modules, integrated with 40+ healthcare and retail partners.
- Ownership category
- akta.pro rank
Minfos industry classification
Industry- Product category
- Pharmacy Management Software
- NAICS
- Software Publishers (51321)
- akta.pro primary industry
- Pharmacy Information Systems (PIS) & Dispensing Workflow (HLACAKAC)
- akta.pro secondary industry
- Medication Inventory, Procurement & Supply Chain (Pharmacy) (HLACAKAI)
Keywords
Where Minfos is headquartered
LocationHeadquarters
- HQ city
- Docklands
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Minfos business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription Software Licensing: Minfos operates on a subscription model with the medication packing module included in the monthly subscription fee. The software is provided as a service with regular updates and new feature releases.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard Subscription |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Minfos product offering
Product offeringCore offering
Minfos is an all-in-one pharmacy management software platform for Australian community pharmacies. It integrates dispensary, retail point-of-sale, stock and inventory management, medication packing, customer loyalty, promotions, accounting, and business intelligence reporting into a single subscription-based system, with multi-store head-office capabilities for pharmacy groups.
Product overview
Minfos is an all-in-one pharmacy management software platform designed for Australian pharmacies, encompassing both a core dispensary and retail management system. The platform is built around Minfos Dispense as the primary dispensing module, supplemented by a suite of integrated modules including Medication Packing for dose administration aids management, Stock Manager for inventory control, Point-of-Sale for retail transactions, Accounting for financial management, Customers for relationship management, Promotions for sales strategies, Rewards & Loyalty for customer retention, and Business Intelligence Reports for analytics. For enterprise customers, Minfos offers Multi-Store capabilities for head office management of multiple pharmacy locations. The system integrates with electronic prescription services (eRx), clinical information databases (MIMS), robotic dispensing units, medication packing providers (Meditec, DoseAid), payment processors (HICAPS, Tyro), and accounting software (MYOB). A mobile Minfos App extends functionality to Android and iOS devices for on-the-go operations.
Differentiator
Problem solved
Functional benefit
Products and services
- Minfos Dispense Core dispensary module enabling pharmacists to dispense all prescription types, manage patient records, process electronic prescriptions, and integrate with the Point-of-Sale till; features include eQueue electronic script basket, drug scan check, robotic dispense integration, MIMS medicine information access, and eRx e-prescription transmission for Australian community pharmacies.
- Minfos Medication Packing Built-in medication packing module for managing Dose Administration Aids (DAAs) including blister and sachet packing with patient profiles, complex dosage management, medication replenishment, and workflow efficiency; included in the monthly subscription and integrates with packing providers such as Meditec and DoseAid.
- Minfos Stock Manager Inventory management module offering product database management, stock ordering, receiving, supplier credits, stock transfers, pricing management, and stocktake operations, with category and supplier management plus FIFO support and automatic product updates from wholesalers.
- Minfos Point-of-Sale Retail point-of-sale system that integrates with the dispensary workflow, processes customer accounts, and supports multiple payment methods including HICAPS, Tyro, and other payment terminals configured for community pharmacy checkout.
- Minfos Accounting Financial management module providing visibility into profit and loss positions and cash flow situations, including Cash Manager, General Ledger, Payables, and Receivables functionality for pharmacy operators.
- Minfos Customers Customer relationship management module providing insight to improve pharmacy sales and loyalty, including customer accounts, hire management, and customer reporting capabilities.
- Minfos Promotions Sales strategy and promotional management module for implementing various promotion types including sales prices, dollar-off, percentage-off, and multibuy promotions, with support for tiered promotions and promotional label printing.
- Minfos Rewards & Loyalty Customer loyalty program management module enabling pharmacies to create custom reward programs that grow business by rewarding customer loyalty.
- Minfos Business Intelligence Reports Reporting and analytics module providing KPI, sales, product, stock, ordering, pricing, promotion, and accounting reports enabling pharmacies to analyze business performance and make informed decisions.
- Minfos Multi-Store Enterprise multi-store management module allowing head offices to manage all stores from one central location, including head office subscriptions and publications, tier retail pricing, drug fixed pricing, promotions management, and multi-store reporting.
- Minfos Head Office Solutions Enterprise-level management platform for pharmacy groups and multi-store operations, bundling multi-store management, Business Intelligence Reports, head office subscriptions, and centralized reporting.
- Minfos App Mobile application available for Android and iOS that interfaces with Minfos to enable stocktaking, label queuing, and other operations directly from a mobile device.
Quantifiable outcome
- Over 900 pharmacies rely on Minfos for their pharmacy management needs
Companies that use Minfos
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles3 records
Minfos technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration42 records
AI capability1 record
Feature7 records
Minfos partnerships and signals
Strategic signalPartnerships
15 partnerships are on record, tiered core and standard.
- eRxcorePES (Prescription Exchange Services) provider integrated with Minfos for safe and secure transmission of prescription data to pharmacies, enabling e-prescribing capabilities and improving patient health outcomes.
- MYOBstandardAccounting software integration allowing Minfos pharmacies to connect with MYOB for accounting and financial management synchronization.
- HICAPScoreMajor health fund claiming platform integrated for instant claims processing at pharmacy point-of-sale.
- TyrostandardPayment terminal integration for streamlined payment processing at pharmacy checkout.
- MIMScoreClinical information database integration providing medicine information access during dispensing workflow.
- MeditecstandardMedication packing provider integrated with Minfos for blister and sachet packing operations.
- DoseAidstandardDose Administration Aids provider integrated for medication packing management.
- ROW A Pharmacy AutomationstandardRobotic dispensing and pharmacy automation solutions integrated with Minfos for efficient inventory management and dispensing.
- Omnicell (Suremed)standardMedication adherence automation and multi-dose pill pack solutions integrated with Minfos.
- PharmXstandardPharmacy wholesale and ordering solutions integrated for streamlined procurement.
- BestmedstandardMedication packing and compliance packaging solutions for pharmacy operations.
- LinklystandardPayment gateway integration connecting Minfos pharmacies to various payment processors.
- CommBank (Commonwealth Bank)standardBanking and payment solutions for pharmacies including health payment systems.
- ModeusstandardDDbook integration for prescription management and patient communication.
- MedAdvisorstandardMedication management and patient adherence solutions integrated with Minfos.
Scale indicators1 record
Recent moves5 records
Expansion highlights4 records
Minfos competitors and assessment
Company assessmentBroad incumbents
- Oracle Health (Cerner) Pharmacy: Broad healthcare IT incumbent with integrated pharmacy solutions — relevant comparable as a large incumbent offering pharmacy modules within a broader hospital and health system suite.
- McKesson Pharmacy Systems: Large-scale US pharmacy technology provider (EnterpriseRx, PharmacyRx) — comparable to Minfos in dispensing workflow and pharmacy management functionality but at significantly larger scale and broader geographic footprint.
Emerging players
- MedAdvisor Solutions: ASX-listed patient medication adherence and pharmacy software platform operating in Australia. Comparable to Minfos as an Australian pharmacy technology company, though MedAdvisor focuses more on patient-facing medication management.
- Strongroom AI: AI-powered pharmacy intelligence and analytics platform already integrated with Minfos. Comparable as an emerging pharmacy-focused technology player; could also be considered an enabler/partner rather than a competitor.
- Datascan Pharmacy Systems: US-based independent pharmacy software vendor serving community pharmacies with POS, dispensing, and inventory management — comparable to Minfos's all-in-one approach for the independent pharmacy segment.
Direct peers
- RxOne: Australian and New Zealand pharmacy management software serving independent and group pharmacies. Comparable to Minfos in dispensing workflow, POS, and multi-store management for the Australasian pharmacy market.
- Z Software (FRED Dispense): Australian pharmacy software vendor with FRED Dispense and Dispense Works products. Direct competitor to Minfos in Australian pharmacy dispensing and retail management workflows.
- Corum (Clear Dispense): Australian pharmacy software provider offering Clear Dispense for dispensary operations and pharmacy retail management. Competes directly with Minfos in the Australian independent and small-group pharmacy segment.
- GuildLink (GuildCare): Australia's leading community pharmacy software platform, closely comparable to Minfos in target market (Australian pharmacies) and core offering (dispensing, clinical, e-prescription, loyalty). Backed by the Pharmacy Guild of Australia, making it the most direct head-to-head competitor.
- PDX (PDX-NHIN/Rx.com.au): US-headquartered pharmacy software company with Australian operations through Rx.com.au, serving community pharmacies with dispensing, clinical, and chain pharmacy solutions comparable to Minfos's offering.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Minfos social profiles
Digital presenceMinfos financial estimates
Financial estimateRevenue estimate
Valuation estimate
Minfos leadership team
Management profileNumber of profiles
Minfos funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Minfos M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Minfos
What does Minfos do?
Minfos is an all-in-one pharmacy management software platform for Australian community pharmacies. It integrates dispensary, retail point-of-sale, stock and inventory management, medication packing, customer loyalty, promotions, accounting, and business intelligence reporting into a single subscription-based system, with multi-store head-office capabilities for pharmacy groups.
Is Minfos a public or private company?
Minfos is a private company. It is classified as corporate owned and is currently operating.
When was Minfos founded?
Minfos was founded in 1989. It employs 11 to 50 people.
Where is Minfos based?
Minfos is headquartered in Docklands, Australia, in the Oceania region.
How does Minfos make money?
One revenue line is on record: subscription Software Licensing.
Who are Minfos's main competitors?
Broad incumbents on record are Oracle Health (Cerner) Pharmacy and McKesson Pharmacy Systems. Emerging players are MedAdvisor Solutions, Strongroom AI and Datascan Pharmacy Systems. Direct peers are RxOne, Z Software (FRED Dispense), Corum (Clear Dispense), GuildLink (GuildCare) and PDX (PDX-NHIN/Rx.com.au).
Does Minfos have an API?
No public API is recorded for Minfos.
What industry is Minfos in?
Minfos's product category is Pharmacy Management Software. Its primary akta.pro industry code is HLACAKAC, Pharmacy Information Systems (PIS) & Dispensing Workflow, with a secondary code of HLACAKAI, Medication Inventory, Procurement & Supply Chain (Pharmacy). Its NAICS code is 51321.