What Mobile Knowledge does

Mobile Knowledge (legally Coolnagour Ltd, a UK private limited company), trading as iCabbi, operates a cloud-based taxi and mobility fleet management platform serving taxi fleet operators. The entity was established in 2017 through the founding of iCabbi Canada (Ottawa) and iCabbi USA (Atlanta), and sits within the iCabbi Group under parent company Mobilize—the mobility services arm of the Renault-Nissan-Mitsubishi alliance. The platform is modular, anchored by a central Dispatch system and complemented by AI-powered modules (Move AI for transportation optimization, Voice AI for conversational booking), mobile applications for drivers and passengers, and operational add-ons covering document management, payment processing, voice booking, and enterprise accounts. Sub-brands extend the surface into passenger retention (The Exchange) and EV fleet rental (Mobilize Taxi Solutions).

The company generates revenue through recurring platform SaaS subscriptions sold to taxi fleet operators. Its go-to-market is sales-led, with locally based sales, support, and administrative teams in Canada and the United States, supplemented by the Taxi Alliance joint venture with Irish and UK operators and global distribution leverage through the Mobilize parent. The company claims a 98% customer retention rate and positions its integrated suite as a defensive counter to ridehail competitive pressure on incumbent taxi fleets. Recent activity includes a 2025 Move AI Product Review and a 2026 HIMSS participation indicating exploration of healthcare-related mobility adjacencies.

Name

Mobile Knowledge

Legal name

Coolnagour Ltd

Website

https://mobile-knowledge.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

101–250 employees

Short description

Mobile Knowledge (Coolnagour Ltd), trading as iCabbi, provides a cloud-based SaaS platform for taxi and mobility fleet management—including dispatch, driver and passenger applications, payment processing, and AI-powered optimization—serving taxi fleet operators across North America, Ireland, and the UK via its Mobilize parent.

Ownership category

akta.pro rank

Product category

Taxi Dispatch and Fleet Management Software

NAICS

Taxi and Ridesharing Services (485310)

SIC

Transportation Services (4700)

akta.pro primary industry

Taxi-Hail Aggregators & Dispatch Platforms (E-Hail for Licensed Taxis) (TLAFAIAD)

Keywords

• Taxi dispatch software
• Fleet management software
• Mobility SaaS platform
• Ride-hailing operations
• Driver passenger apps

Headquarters

HQ city

Kanata

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Platform SaaS Subscriptions: iCabbi generates revenue through software platform subscriptions for taxi fleet operators, including access to dispatch, driver apps, and passenger booking systems

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Mobile Knowledge, doing business as iCabbi, sells a cloud-based dispatch and fleet management software platform to taxi and mobility operators. The platform combines a central Dispatch system, AI-driven matching (Move AI), Voice and Voice AI booking modules, dedicated Driver and Passenger mobile apps, and back-office modules for documents, driver pay, and business analytics. Customers are taxi, private hire, and corporate fleet operators who license the platform on a subscription basis.

Product overview

iCabbi operates as a unified taxi management platform with a modular architecture. The core Dispatch platform serves as the central hub for fleet operations, complemented by AI-powered modules (Move AI for transportation optimization and Voice AI for conversational booking), mobile applications for drivers (Driver App) and passengers (Passenger App), and specialized add-on modules (Driver Docs, Driver Pay, Voice, Business Solutions). The platform is designed for taxi fleets in North America with operations in Canada (Ottawa headquarters) and USA (Atlanta headquarters), serving the taxi and mobility industry with reportedly 98% customer retention rate.

Differentiator

Problem solved

Functional benefit

Brands

• Move AI: AI-powered transportation provider solution for taxi fleets
• Driver App
• Driver Docs
• Driver Pay
• Passenger App
• Voice
• Voice AI
• Business Solutions
• Dispatch
• Taxi Alliance
• The Exchange
• Taxi Solutions

Products and services

• Dispatch Cloud-based dispatch and fleet management system that assigns bookings to drivers, manages vehicle availability, and orchestrates real-time operations for taxi and mobility fleet operators.
• Driver App Mobile application for taxi and mobility drivers to receive job assignments, accept or reject bookings, navigate to pickups, and manage shift status via the iCabbi platform.
• Passenger App Mobile application that allows passengers to book, track, and pay for rides operated by taxi and mobility fleets running on the iCabbi platform.
• Move AI AI-driven optimization module for the iCabbi platform that improves ride-job matching, reduces empty miles, and increases fleet utilization for taxi and mobility operators.
• Voice Telephony and voice integration module for the iCabbi platform that supports call-based booking, IVR workflows, and voice channel integration with dispatch operations.
• Voice AI AI-powered voice module that automates inbound booking and customer interactions via conversational AI, integrated with the iCabbi dispatch platform.
• Driver Docs Document management module within the iCabbi platform that allows operators to capture, store, and verify driver documents such as licenses, insurance, and compliance paperwork.
• Driver Pay Driver pay module within the iCabbi platform that calculates driver earnings, manages pay rules, and supports settlement workflows for fleet operators.
• Business Solutions Analytics and business intelligence module within the iCabbi platform that provides fleet operators with reporting, dashboards, and operational insights across their taxi and mobility businesses.

Quantifiable outcome

• 98% customer retention rate

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature9 records

Partnerships

One partnership is on record.

• MobilizeflagshipOEM/ Whitelabel/ Licensing PartnerMobilize is the parent company of iCabbi, part of the Renault-Nissan-Mitsubishi automotive alliance. Mobilize provides strategic backing and distribution capabilities for iCabbi's taxi fleet management solutions globally.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Uber: Global ride-hailing super-app operating across passenger mobility, delivery, and freight. Not a direct software competitor to iCabbi, but a broad incumbent that defines the competitive context iCabbi's taxi-fleet customers operate within and pressures the long-term TAM iCabbi addresses.
• Lyft: North American ride-hailing platform with consumer, driver, and enterprise mobility offerings. Adjacent incumbent relevant to iCabbi as the second major force — alongside Uber — driving migration of passengers away from licensed taxi fleets, which is iCabbi's core customer base.

Emerging players

• Spare Labs: On-demand transit and microtransit platform enabling transit agencies and operators to run flexible-route service. Comparable to iCabbi in the dispatch and routing technology layer, with overlap on Move AI-style optimization but focused on transit/paratransit rather than licensed taxis.
• RideCo: Canadian on-demand transit and paratransit software platform serving transit agencies with dynamic routing and dispatch. Adjacent to iCabbi in dispatch/routing technology and Canadian market presence, but focused on public-sector on-demand transit rather than licensed taxi fleets.

Regional players

• MTData: Australia-based provider of fleet management, dispatch, and passenger transport software with a strong taxi and public-transport vertical. Comparable to iCabbi in dispatch and fleet-management functionality, but primarily serving the Australian/NZ market rather than North America.

Direct peers

• Curb Mobility (formerly Taxi Magic): North American taxi e-hail and payment platform connecting riders to licensed taxi fleets. Directly comparable to iCabbi as a software layer serving licensed taxi operators, with overlapping passenger-app, driver-app, and payment-processing functionality in the same geographies.
• Cab9: UK-based taxi dispatch and fleet management platform offering booking, dispatch, and driver management to licensed taxi operators. Comparable to iCabbi in vertical SaaS positioning for taxi fleets, particularly within the UK taxi market where iCabbi also competes.
• Square One Taxi Dispatch: Taxi dispatch and management software provider serving licensed taxi companies with cloud-based booking and fleet operations tooling. Closely comparable to iCabbi in product scope (dispatch + driver/passenger apps) and customer base (taxi fleets).
• TaxiCaller: Cloud-based dispatch and booking platform purpose-built for taxi and shuttle operators, offering driver apps, passenger apps, and fleet management. Directly comparable to iCabbi across both product architecture (modular SaaS) and target customer (taxi fleets).
• Autocab: UK-based provider of cloud-based dispatch, booking, and driver-management software for licensed taxi and private-hire operators. Directly comparable to iCabbi in vertical SaaS positioning for taxi fleets, with overlapping module offerings and a similar enterprise GTM motion in the UK/Ireland market where iCabbi also operates through the Taxi Alliance.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/icabbi
• YouTubeyoutube.com/channel/UC3JtiB6mOJ1ZIyuRiKhdjqg
• Facebookfacebook.com/iCabbiDispatch
• LinkedInlinkedin.com/company/icabbi
• Instagraminstagram.com/icabbi

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mobile Knowledge