Digital Office Group
Digital Office Group is a UK-based managed services provider offering integrated print, IT, and telecommunications solutions to SMEs and multi-site businesses, primarily across the East Midlands, anchored by its Xerox Authorised Service Provider relationship and Tetra Communications subsidiary.
- Company typePrivate
- Founded1994
- HeadquartersAshby De La Zouch, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Digital Office Group does
Digital Office Group (legal entity: Digital Office Systems Ltd) is a UK-based managed services provider headquartered in Ashby-de-la-Zouch, Leicestershire, with a regional office in Grimsby. Founded in 1994 and operating for over 30 years, the company sells an integrated bundle of managed print services, managed IT services, and telecommunications to UK small and medium-sized enterprises, with additional reach into multi-site mid-market customers. Its core technology stack centres on the Xerox ecosystem: VersaLink, AltaLink, and PrimeLink multifunction printers and digital presses unified by Xerox ConnectKey technology, supplemented by Xerox DocuShare Go (AI-powered cloud document management), Workflow Central (document automation), and the ConnectKey App Gallery. The company also distributes wide-format printers from Canon, Epson, HP, Rowe, and Mutoh, and delivers managed connectivity, VoIP, business mobile, and CCTV services via its Tetra Communications subsidiary.
The business model combines recurring subscription revenue from managed IT, managed print, and telecommunications contracts with hardware sales and multi-year leases of office printers and production presses. Pricing is quote-based and not publicly disclosed, with cost-per-page billing available on certain print contracts and monthly billing typical for managed services. Go-to-market is sales-led and direct, primarily through website contact forms, phone enquiries, and consultative engagement with SME decision-makers across the East Midlands and nationwide, supplemented by content marketing, case studies, and a free contract review service used as a lead-generation tool. Notable customers include Barratt Developments PLC (1,100+ devices across 700+ UK sites), Selfridges, Bloors Homes, Fisher German, UTC, and Charnwood Brewery. The company holds ISO 9001 certification and Xerox Authorised Service Provider status, operates with 11-50 employees, and is privately held with no disclosed external investors.
Digital Office Group firmographics
Firmographics- Name
- Digital Office Group
- Legal name
- Digital Office Systems Ltd
- Website
- https://digital-os.co.uk
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Digital Office Group is a UK-based managed services provider offering integrated print, IT, and telecommunications solutions to SMEs and multi-site businesses, primarily across the East Midlands, anchored by its Xerox Authorised Service Provider relationship and Tetra Communications subsidiary.
- Ownership category
- akta.pro rank
Digital Office Group industry classification
Industry- Product category
- Managed Office Technology Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Office Machinery and Equipment Rental and Leasing (532420), Office Equipment Merchant Wholesalers (42342)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Computer & Office Equipment (3570), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)
- akta.pro secondary industries
- Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK), Digital Workplace & Collaboration Consulting (BPAHAEAH), eSignature, Forms & Digital Workflow Platforms (HDAEAHAJ), Document Creation & Office Suites (BPAMAMAD)
Keywords
Where Digital Office Group is headquartered
LocationHeadquarters
- HQ city
- Ashby De La Zouch
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Digital Office Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Managed IT Services: Recurring managed IT support services including network support, cyber security, Microsoft 365 management, and disaster recovery
- Managed Print Services: Managed print services including photocopier leasing, maintenance, repairs, consumables supply, and cost-per-page charging
- Telecommunications Services: Business phone systems, VoIP, broadband, leased lines, business mobile SIMs, and connectivity services
- Print Hardware Sales: Sale of office printers, multifunction devices, wide format printers, and production presses from manufacturers including Xerox, Canon, Epson, HP
- Contract Review Services: Free contract review services to help businesses transition from existing suppliers, with potential for subsequent service agreements
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - custom pricing based on scope |
| Subscription | Monthly | Managed Print Services - device plus service model |
| Subscription | Monthly | Telecommunications - VoIP and connectivity |
| One time/ perpetual license | Multi-year contract | Print Hardware - device purchase or lease |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Digital Office Group product offering
Product offeringCore offering
Digital Office Group provides integrated managed services for UK businesses, combining Managed Print Services (photocopiers, multifunction devices, consumables and print management software from Xerox, Canon, Sharp, Ricoh, HP, Epson), Managed IT Services (network support, cyber security, Microsoft 365, disaster recovery), and Telecommunications (VoIP, business broadband, leased lines, business mobile, data SIMs). The company acts as a single supplier for IT, printers and telecoms, supported by document workflow solutions including Xerox ConnectKey, DocuShare Go, and Workflow Central.
Product overview
Digital Office Group is a managed services provider offering an integrated portfolio of office technology solutions centred on document management and business productivity. The core product portfolio centres on Xerox multifunction printers (MFPs) across three main lines: VersaLink (entry-level to mid-market A4/Tabloid MFPs with ConnectKey technology), AltaLink (high-end A3 MFPs for demanding workgroups), and PrimeLink (production/high-volume digital presses). These hardware platforms are unified by Xerox ConnectKey technology, which provides a common tablet-like interface, cloud connectivity, and access to the Xerox App Gallery ecosystem. The company extends its offering with AI-powered software solutions including DocuShare Go (cloud document management with intelligent capture and semantic search) and Workflow Central (document automation with AI summarisation, translation, and redaction). Complementary services include managed IT, cyber security, business broadband, VoIP telecoms, CCTV, and managed print services. The company also distributes wide-format printing equipment from Canon, Epson, HP, Rowe, and Mutoh.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed Print Services Comprehensive managed print services for UK businesses, including photocopier leasing, maintenance, repairs, consumables supply, and cost-per-page charging across manufacturers including Xerox, Canon, Sharp, Ricoh, HP, and Epson.
- Managed IT Services Comprehensive managed IT support for UK SMEs, including IT support, network support, remote IT support, disaster recovery, and cyber security consultancy.
- Microsoft 365 Services Microsoft 365 support including licensing assessment, setup, migration, security reviews, and ongoing managed IT support for UK businesses.
- Cyber Security Consultancy Advanced cyber security services that proactively protect organisations against the latest threats and vulnerabilities.
- Business Broadband and Connectivity High-speed business broadband and connectivity solutions for UK SMEs, including leased lines and dedicated connections with guaranteed symmetrical speeds.
- VoIP Phone Systems Cloud-based business phone systems powered by VoIP technology, including conference calling, call forwarding, voicemail, virtual numbers and mobile apps.
- Business Mobile Data SIMs Flexible business mobile solutions with multi-network coverage for hybrid working, field-based teams, and customer communication.
- CCTV & Surveillance CCTV and surveillance solutions for business security.
- Xerox AltaLink C8200 Series Multifunction Printers Colour A3 multifunction printers (MFPs) with speeds up to 70ppm, AI-assisted technology, tablet-like interface and connectivity options including Wi-Fi, Bluetooth, NFC and cloud.
- Xerox VersaLink Series Multifunction Printers Entry-level to mid-market A4 and Tabloid colour and black-and-white MFPs with ConnectKey technology, designed for small to mid-size workgroups.
- Xerox PrimeLink Production Printers High-speed digital printer presses with speeds up to 81ppm, supporting paper sizes from envelopes to 1300mm extra-long sheets up to 400 gsm, for production and campaign personalisation use.
- Wide Format Printers Portfolio of CAD, poster, multi-functional, high-end toner, photo and fine art large-format printers from Canon, Epson, HP, Rowe, and Mutoh.
- Tetra Communications Telecommunications brand under Digital Office Group providing business mobile, TETRA communications, and VoIP phone systems for businesses across the East Midlands and wider UK.
Quantifiable outcome
- Consolidated fleet of devices deployed to all locations including new building sites, marketing suites and regional offices
Companies that use Digital Office Group
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles3 records
Digital Office Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration19 records
AI capability14 records
Feature8 records
Digital Office Group partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core, flagship and minor.
- XeroxcoreXerox Authorised Service Provider relationship. Digital Office Group is an authorised partner providing Xerox photocopiers, multifunction devices, digital presses, and Xerox-specific solutions including ConnectKey technology, DocuShare Go, and Workflow Central platforms.
- MicrosoftcoreMicrosoft 365 support and services partnership. Digital Office Group provides Microsoft 365 licensing assessments, setup, migration, and ongoing management services for business customers.
- iPECScoreiPECS phone systems partnership providing business VoIP and telecoms solutions. Supports on-premise recording, UK-hosted cloud storage, and third-party recording platforms.
- Barratt Developments PLCflagshipCustomer case study - Digital Office Group deployed managed print services across Barratt's nationwide operations, supplying over 1100 devices to 700+ locations including building sites, marketing suites, and regional offices.
- Tetra CommunicationsflagshipTelecommunications arm of Digital Office Group providing business mobile, data SIMs, and connectivity solutions across the East Midlands region.
- CanoncoreWide format printer supplier partnership - Canon imagePROGRAF and other Canon print solutions available through Digital Office Group.
- EpsoncoreWide format printer supplier - Epson SureColor and other Epson print solutions available.
- HPcoreHP DesignJet and other HP print solutions available through Digital Office Group.
- RoweminorROWE wide format printers and finishing solutions available.
- MutohminorMutoh ValueJet wide format printers available.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
Digital Office Group competitors and assessment
Company assessmentDirect peers
- FluidOne: FluidOne delivers managed IT, connectivity, and unified communications to UK businesses, overlapping with Digital Office Group's managed IT and telecoms service lines.
- Sharp UK: Sharp offers managed print services, multifunction devices, and workplace technology to UK businesses, competing head-to-head with Digital Office Group in the SME and mid-market segments.
- Datapoint UK: UK-based managed services provider offering IT support, connectivity, and print services to SMEs, with comparable service-bundling and East Midlands/UK geography.
- Print Logic: UK managed print services specialist serving SME and mid-market customers with MPS, document solutions, and supplies — a focused direct competitor in the same vertical and geography.
- Ricoh UK: Direct UK competitor offering managed print services, document solutions, IT services, and workplace technology to enterprise and SME customers through a similar channel-partner model.
- Konica Minolta Business Solutions UK: UK arm of Konica Minolta providing managed print, document management, and IT services to mid-market and enterprise customers — directly overlapping Digital Office Group's core MPS offering.
- Nasstar: UK managed services provider combining managed print, managed IT, and communications services for mid-market and enterprise customers — closely comparable to Digital Office Group's bundled proposition.
- Canon UK (Office Solutions): Canon delivers managed print, document solutions, and business services in the UK, competing for the same SME and enterprise print fleet deals that Digital Office Group services as a Canon partner.
Broad incumbents
- HP UK (Print): HP supplies large-format, office, and production print hardware (sold by Digital Office Group) and increasingly bundles MPS and document software, positioning HP as both partner and broader incumbent competitor.
- Xerox UK: Xerox is the primary technology partner whose hardware, software, and service platforms Digital Office Group resells; it is also a broader competitor with its own direct enterprise sales motion in the UK.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights1 record
Customer concentration
Digital Office Group social profiles
Digital presenceDigital Office Group compliance and trust
Trust signalCompliance1 record
Digital Office Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Digital Office Group leadership team
Management profileNumber of profiles
Profiles1 record
Digital Office Group subsidiaries and ownership
Company hierarchySubsidiaries1 record
Digital Office Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Digital Office Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Digital Office Group
What does Digital Office Group do?
Digital Office Group provides integrated managed services for UK businesses, combining Managed Print Services (photocopiers, multifunction devices, consumables and print management software from Xerox, Canon, Sharp, Ricoh, HP, Epson), Managed IT Services (network support, cyber security, Microsoft 365, disaster recovery), and Telecommunications (VoIP, business broadband, leased lines, business mobile, data SIMs). The company acts as a single supplier for IT, printers and telecoms, supported by document workflow solutions including Xerox ConnectKey, DocuShare Go, and Workflow Central.
Is Digital Office Group a public or private company?
Digital Office Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Digital Office Group founded?
Digital Office Group was founded in 1994. It employs 11 to 50 people.
Where is Digital Office Group based?
Digital Office Group is headquartered in Ashby De La Zouch, United Kingdom, in the Europe region.
How does Digital Office Group make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are managed Print Services, telecommunications Services, print Hardware Sales and contract Review Services.
Who are Digital Office Group's main competitors?
Direct peers on record are FluidOne, Sharp UK, Datapoint UK, Print Logic, Ricoh UK, Konica Minolta Business Solutions UK, Nasstar and Canon UK (Office Solutions). Broad incumbents are HP UK (Print) and Xerox UK.
Does Digital Office Group have an API?
No public API is recorded for Digital Office Group.
What industry is Digital Office Group in?
Digital Office Group's product category is Managed Office Technology Services. Its primary akta.pro industry code is BPAEAIAM, Print & Peripheral Services (Managed Print, scanners, peripherals), with a secondary code of IMAIALAK, Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison). Its NAICS code is 518 and its SIC code is 7370.