No Gaps Dental
No Gaps Dental operates 18 dental clinics across Sydney, Australia, employing over 70 dental professionals to deliver general, cosmetic, orthodontic, and emergency dental services. Its registered "No Gaps Guarantee" eliminates out-of-pocket costs for eligible insured patients on covered treatments.
- Company typePrivate
- Founded2005
- HeadquartersChatswood, Australia
- Headcount1–10
- GTM typeB2C
- OfferingServices
What No Gaps Dental does
No Gaps Dental, legally Oral Care Management Pty Ltd (ABN 87 145 362 303), is a Sydney-based direct-to-consumer dental clinic network operating 18 locations across Sydney's CBD, Inner West, Hills District, Eastern suburbs, and South West Sydney. Founded in 2005 and independently owned with no disclosed external funding, the company employs over 70 dental professionals delivering general dentistry, children's dentistry, cosmetic dentistry, orthodontics (ClearCorrect clear aligners), dental implants, emergency care, and preventative services. Its central commercial proposition is the registered "No Gaps Guarantee," under which eligible privately insured patients pay no out-of-pocket cost on covered general and preventative treatments.
The service platform rests on chairside digital dental technology, most notably the CEREC same-day crown system combining 3D intraoral scanning, computer-aided design, and in-clinic milling to deliver ceramic crowns in a single visit rather than across two appointments. Clinic operations are integrated with HICAPS for real-time private health fund claiming and an online booking system (corepractice.is) deployed uniformly across all 18 sites. The network is QIP accredited and is contractually accepted by every major Australian private health fund (AHM, Australian Unity, Bupa, Medibank, Westfund), with HICAPS terminals enabling on-the-spot rebate processing.
Revenue is generated on a fee-for-service basis, combining direct patient payments with health insurance rebates. Additional revenue streams include elective cosmetic procedures such as Philips Zoom in-chair teeth whitening (from A$599) and ClearCorrect clear aligners, with Humm90 payment plan options available for selected services. Marketing is local and digital, combining a content blog, email newsletter, location-based SEO across 18 clinic pages, and paid social on Meta and Google platforms using consented contact data for custom audiences. Geographic operations are exclusively within the Sydney metropolitan area, with no disclosed interstate or international footprint.
No Gaps Dental firmographics
Firmographics- Name
- No Gaps Dental
- Legal name
- Oral Care Management Pty Ltd
- Website
- https://nogapsdental.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- No Gaps Dental operates 18 dental clinics across Sydney, Australia, employing over 70 dental professionals to deliver general, cosmetic, orthodontic, and emergency dental services. Its registered "No Gaps Guarantee" eliminates out-of-pocket costs for eligible insured patients on covered treatments.
- Ownership category
- akta.pro rank
No Gaps Dental industry classification
Industry- Product category
- Dental Services
- NAICS
- Offices of Dentists (621210)
- SIC
- Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- General Dentistry Group Practices (HLABAKAB)
- akta.pro secondary industries
- Preventive & Routine General Dentistry (Exams/Cleanings/Sealants/Fluoride) (HLABAAAA), Urgent Dental Care Centers (Non-Hospital) (HLABALAD)
Keywords
Where No Gaps Dental is headquartered
LocationHeadquarters
- HQ city
- Chatswood
- HQ country
- Australia
- HQ region
- Oceania
Offices18 records
Markets served
No Gaps Dental business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Fee-for-Service Dental Care: Primary revenue from fee-for-service dental procedures including check-ups, cleanings, fillings, crowns, implants, orthodontics, cosmetic dentistry, and emergency care. Revenue is generated through direct patient payments supplemented by private health insurance rebates processed via HICAPS.
- Cosmetic Dental Procedures: Revenue from elective cosmetic procedures such as Zoom teeth whitening ($599-$699), with some services offering payment plan options through Humm90.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Zoom In-Chair Teeth Whitening |
| Unit Pricing | Pay-as-you-go | Cancellation Fee |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
No Gaps Dental product offering
Product offeringCore offering
No Gaps Dental operates a network of 18 dental clinics across Sydney, Australia, providing general, cosmetic, restorative, orthodontic, and emergency dental services delivered by over 70 dental professionals. The business is anchored by its "No Gaps Guarantee," which eliminates out-of-pocket costs for eligible health fund patients on covered general dental treatments, and supported by in-clinic digital technology such as CEREC same-day crown systems and digital intraoral scanning.
Product overview
No Gaps Dental operates as a multi-location dental clinic network with 18 clinics across Sydney, Australia. The company provides comprehensive dental services organized into three main categories: General Dentistry (check-ups, cleanings, fillings, X-rays, extractions, root canals), Children's Dentistry, and Cosmetic Dentistry (crowns, bridges, veneers, implants, dentures, orthodontics). Notable specialized treatments include Philips Zoom In-Chair Teeth Whitening, CEREC same-day crowns using digital scanning and in-clinic milling technology, and ClearCorrect clear aligners for orthodontics. The company differentiates through its No Gaps Guarantee policy for eligible health fund patients and accepts all Australian private health funds with HICAPS claiming capability. Additional services include emergency dental care, preventative dentistry examinations, custom mouthguards, and dental bone grafting procedures.
Differentiator
Problem solved
Functional benefit
Products and services
- General Dentistry Comprehensive oral care services including dental check-ups, tooth fillings, scale and clean, dental X-rays, fissure sealants, wisdom teeth removal, and root canal therapy for individuals and families.
- Children's Dentistry Specialized dental care for children including kids dental services and treatment under the Child Dental Benefits Scheme.
- Cosmetic Dentistry Aesthetic dental treatments including restorative dentistry, dental crowns, dental bridges, veneers, teeth whitening, dental implants, and dentures.
- Orthodontics / Clear Aligners Teeth straightening treatments using ClearCorrect clear aligners and traditional orthodontics for mild to moderate crowding or spacing issues.
- Emergency Dentist Urgent dental care for dental emergencies including injuries, severe pain, knocked-out teeth, and abscess treatment.
- Philips Zoom In-Chair Teeth Whitening Professional in-chair teeth whitening using Philips Zoom technology that can lighten teeth up to 8 shades in a single visit, priced from $599.
- CEREC Same-Day Dental Crowns Chairside ceramic crown design and in-clinic milling using CEREC technology and digital intraoral scanning, eliminating the need for temporary crowns and multiple visits.
- Dental Implants Titanium dental implant placement including implant surgery, abutment attachment, and crown fitting to replace missing teeth.
- Preventative Dentistry Examination Comprehensive dental check-up including oral examination, dental X-rays, professional teeth cleaning, gum health assessment, oral cancer screening, fluoride treatment, and sealants.
- Custom Mouthguards Custom-fitted mouthguards designed by dentists for protection during contact sports and recreational activities.
- Dental Bone Grafting Procedures to rebuild and strengthen areas of jawbone that have been lost, including socket preservation, sinus lifts, and ridge augmentation.
- No Gaps Guarantee Registered trademark policy guaranteeing no out-of-pocket costs for eligible patients on general and preventative dental treatments when covered by private health insurance across all 18 Sydney clinics.
Quantifiable outcome
- No out-of-pocket costs for eligible patients on covered general dental treatments with private health insurance
- +1 more outcomes
Companies that use No Gaps Dental
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles3 records
No Gaps Dental technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature3 records
No Gaps Dental partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- AHM (Australian Health Management)corePrivate health insurance provider whose members can access No Gaps Guarantee on eligible general dental treatments.
- Australian UnitycorePrivate health insurer whose members are eligible for no gap payments on covered general dental services.
- BupacoreMajor Australian health insurance provider whose members can benefit from No Gaps Guarantee on eligible treatments.
- MedibankcoreLarge Australian health insurance provider whose members have access to no gap dental treatments under the guarantee program.
- WestfundcoreAustralian health fund provider whose members can access No Gaps Guarantee on covered dental services.
- HICAPScoreHealth insurance claims processing system enabling on-the-spot health fund claim processing for patients at time of service.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
No Gaps Dental competitors and assessment
Company assessmentOthers
- HICAPS: Health insurance claim processing platform used by No Gaps for real-time private health fund claiming at the point of service. Ecosystem enabler rather than competitor, but critical to the No Gaps Guarantee value proposition.
Direct peers
- National Dental Care: Australian dental group practice network offering general, cosmetic, and specialist dental services across multiple clinics. Comparable in service mix, multi-location footprint, and target market.
- Pacific Smiles Group: ASX-listed Australian dental group practice operator with a multi-location DSO model focused on general and specialist dentistry. Directly comparable to No Gaps Dental in scale, business model, and target patient segments across Australia.
- Bupa Dental: Dental clinic network owned by Bupa, one of Australia's largest health insurers and a No Gaps partner. Operates a comparable multi-location general dentistry model with insurance-linked no-gap payment offerings.
- Maven Dental Group: Major Australian dental group practice operator (formerly 1300SMILES), now part of Abano Healthcare, operating dozens of clinics across Australia. Closest direct competitor in scale and DSO model.
- Primary Dental: Multi-location dental group practice in Australia owned by Healius, providing general and specialist dentistry. Comparable in operating model and patient target segments.
Emerging players
- SmileDirectClub: Direct-to-consumer clear aligner company. Overlaps with No Gaps' ClearCorrect orthodontics offering in patient demographic and DTC channel, though focused exclusively on aligners rather than full-service dentistry.
Broad incumbents
- Heartland Dental: Largest US dental support organization, providing non-clinical support to over 1,700 dentist offices. Comparable in DSO service delivery model though operating at vastly larger scale and in a different geography.
- Aspen Dental: One of the largest DSOs in North America with hundreds of supported locations. Operates a comparable multi-location general dentistry model at much greater scale, useful for understanding DSO unit economics and growth trajectories.
Regional players
- Medland Dental: Multi-clinic dental group based in Queensland offering general and cosmetic dentistry. Comparable service portfolio but primarily serves Brisbane metro rather than Sydney, positioning it as a regional rather than direct competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
No Gaps Dental social profiles
Digital presenceNo Gaps Dental financial estimates
Financial estimateRevenue estimate
Valuation estimate
No Gaps Dental leadership team
Management profileNumber of profiles
No Gaps Dental funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
No Gaps Dental M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about No Gaps Dental
What does No Gaps Dental do?
No Gaps Dental operates a network of 18 dental clinics across Sydney, Australia, providing general, cosmetic, restorative, orthodontic, and emergency dental services delivered by over 70 dental professionals. The business is anchored by its "No Gaps Guarantee," which eliminates out-of-pocket costs for eligible health fund patients on covered general dental treatments, and supported by in-clinic digital technology such as CEREC same-day crown systems and digital intraoral scanning.
Is No Gaps Dental a public or private company?
No Gaps Dental is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was No Gaps Dental founded?
No Gaps Dental was founded in 2005. It employs 1 to 10 people.
Where is No Gaps Dental based?
No Gaps Dental is headquartered in Chatswood, Australia, in the Oceania region.
How does No Gaps Dental make money?
Two revenue lines are on record. Fee-for-Service Dental Care is the primary driver. The others are cosmetic Dental Procedures.
Who are No Gaps Dental's main competitors?
HICAPS is listed as an others. Direct peers are National Dental Care, Pacific Smiles Group, Bupa Dental, Maven Dental Group and Primary Dental. SmileDirectClub is listed as an emerging player. Broad incumbents are Heartland Dental and Aspen Dental. Medland Dental is listed as a regional player.
Does No Gaps Dental have an API?
No public API is recorded for No Gaps Dental.
What industry is No Gaps Dental in?
No Gaps Dental's product category is Dental Services. Its primary akta.pro industry code is HLABAKAB, General Dentistry Group Practices, with a secondary code of HLABAAAA, Preventive & Routine General Dentistry (Exams/Cleanings/Sealants/Fluoride). Its NAICS code is 621210 and its SIC code is 8090.