CSW-IT
- Company typePrivate
- Founded1991
- HeadquartersMelbourne, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
CSW-IT firmographics
Firmographics- Name
- CSW-IT
- Legal name
- CSW-IT
- Website
- https://csw-it.com.au
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
CSW-IT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Cloud Security Managed Services (CSPM/CWPP/CNAPP) (BPAEADAF)
- akta.pro secondary industry
- Service Catalog, Request Fulfillment & Self-Service Portals (BPAEAJAI)
Keywords
Where CSW-IT is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
CSW-IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed IT Services: CSW-IT generates revenue primarily through recurring managed IT services contracts. Clients pay predictable monthly fees for fully managed IT support, cybersecurity, networking, cloud, and communications services. The company positions itself as a single point of contact for all IT needs, delivering end-to-end solutions on a subscription basis.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom Managed IT Services packages |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
CSW-IT product offering
Product offeringCore offering
CSW-IT is a Melbourne-based managed IT services provider delivering end-to-end IT solutions to Australian businesses on subscription-based managed services contracts. Its core offerings span Managed IT Services, Enterprise Networking, Managed Cybersecurity, Hybrid Cloud, and Unified Communications, integrating third-party vendor platforms from Fortinet, Juniper, Cisco, Arista, Microsoft, and others to deliver proactive monitoring, cybersecurity, networking, and unified communications as a single point of contact.
Product overview
CSW-IT is a Melbourne-based managed IT services provider offering a comprehensive portfolio of technology solutions. The core offerings consist of Managed IT Services (proactive monitoring, support, and infrastructure management), Enterprise Networking (SD-WAN, core networking, wireless, switching, and network security), Managed Cyber Security (threat detection, vulnerability management, and incident response), Hybrid Cloud (on-premise and cloud integration), and Unified Communications (VoIP, video conferencing, and messaging). These core services are supported by specialized sub-products including Managed Firewalls, Managed SD-WAN, Managed Network, Managed Private Cloud, Managed SOC, Vulnerability & Security Assessments, Security Training & Compliance Frameworks, Next-Generation Firewalls, and SASE & Zero Trust Network Access. The company partners with technology leaders including Fortinet, Juniper Networks, Cisco, Arista, Microsoft, VMware, AWS, RingCentral, Netskope, Arctic Wolf, Checkpoint, SentinelOne, and Ivanti to deliver enterprise-grade solutions across Australian businesses.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive managed IT services providing proactive 24/7 monitoring, expert user support, IT strategy, and secure infrastructure management for Australian SMEs and enterprises seeking a single trusted IT partner.
- Enterprise Networking Scalable, high-performance enterprise networking solutions including SD-WAN, routing, core networking, wireless, switching, and network security using Fortinet, Juniper, Cisco, and Arista technology. Designed for Australian organisations with multi-site connectivity requirements.
- Managed Cybersecurity End-to-end managed cybersecurity services including 24/7 threat detection, vulnerability management, security awareness training, and rapid incident response. Targets Australian organisations needing continuous cybersecurity operations across industries.
- Hybrid Cloud Hybrid cloud solutions combining on-premise and public cloud environments with scalable, secure cloud infrastructure for performance optimisation and data protection. Includes cloud design and build, data protection, and business continuity services.
- Unified Communications Unified communications solutions integrating Cloud PABX, Teams Calling, and Contact Centre capabilities for team collaboration and productivity across Australian businesses.
- Managed Firewalls Enterprise-grade managed firewall protection with 24/7 monitoring, proactive threat detection, and tailored security strategies aligned to ACSC Essential Eight for network protection.
- Managed SD-WAN Software-defined wide area network management providing intelligent traffic routing, enhanced security, and seamless multi-site connectivity optimisation for distributed organisations.
- Managed Network Network monitoring, fault detection, and performance optimisation ensuring seamless connectivity with high availability and enterprise-grade security.
- Managed Private Cloud Dedicated private cloud environment with secure data hosting, 24/7 monitoring, and scalable resources for businesses requiring enhanced security and control.
- Managed SOC Security Operations Center services providing 24/7 threat detection, incident response, and advanced analytics powered by AI-driven threat intelligence and behavioural analytics with automated incident handling playbooks.
- Vulnerability & Security Assessments Comprehensive vulnerability scanning, risk scoring, and remediation planning using tools from Arctic Wolf, Fortinet, Netskope, Microsoft, Ivanti, and Checkpoint.
- Security Training & Compliance Frameworks Employee training programs and compliance alignment services covering ISO 27001, ACSC Essential Eight, APRA CPS 234, and PCI-DSS standards.
- Next-Generation Firewalls Advanced firewall solutions with deep packet inspection, intrusion prevention, SSL/TLS decryption, and application visibility and control.
- SASE & Zero Trust Network Access Identity-driven, cloud-first security framework combining Secure Access Service Edge with Zero Trust principles for hybrid workforce protection.
- Enterprise Core Networking High-performance core network infrastructure with AI-driven load balancing, Zero Trust security, and 99.99% uptime with redundant architectures.
- Enterprise Network Security Comprehensive network security including Zero Trust architecture, encrypted traffic analysis, and adaptive threat intelligence for enterprise environments.
- Enterprise Network Switching High-performance network switching solutions with advanced traffic prioritisation, Zero Downtime Architecture, and integrated security controls.
- Enterprise Wireless Networking Enterprise-grade wireless solutions with adaptive coverage, cloud-based management, security-first architecture, and IoT optimisation using Fortinet, Juniper, Cisco, and Arista.
- Enterprise SD-WAN Software-defined WAN solutions for multi-site connectivity with dynamic path selection, centralised management, and cost-efficient broadband optimisation.
Quantifiable outcome
- 43% increase in cyber attacks reported by Australian businesses in the past year (industry context)
- +5 more outcomes
Companies that use CSW-IT
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles6 records
CSW-IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability2 records
CSW-IT partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core.
- Nevis SecuritycoreNevis Security partnered with CSW-IT to offer passwordless CIAM (Customer Identity and Access Management) authentication solutions to Australian businesses. The partnership leverages Nevis's FIDO-based authentication technology combined with CSW-IT's local expertise to improve security and customer experience for Australian clients.
- FortinetcoreCSW-IT is a partner of Fortinet, integrating Fortinet's security solutions including next-generation firewalls, SD-WAN, and threat intelligence into its managed services offerings.
- Juniper NetworkscoreCSW-IT partners with Juniper Networks to deliver enterprise networking solutions, leveraging Juniper's routing, switching, and wireless platforms for network infrastructure deployments.
- CiscocoreCSW-IT integrates Cisco's networking, security, and collaboration technologies into its managed services, including Cisco's enterprise switching and wireless infrastructure solutions.
- AristacoreCSW-IT partners with Arista to deliver enterprise networking solutions, leveraging Arista's cognitive campus Wi-Fi and network switching platforms.
- MicrosoftcoreCSW-IT integrates Microsoft technologies including Microsoft 365, Azure, and Teams Calling into its managed IT and unified communications services.
- NetskopecoreCSW-IT integrates Netskope's Security Service Edge (SSE) and Cloud Access Security Broker (CASB) solutions into its cybersecurity and SASE offerings.
- Arctic WolfcoreCSW-IT leverages Arctic Wolf's security operations platform for managed detection and response, threat intelligence, and vulnerability management within its Managed SOC services.
- CheckpointcoreCSW-IT integrates Check Point's next-generation firewalls and security gateways into its cybersecurity solutions for Australian businesses.
- SentinelOnecoreCSW-IT utilises SentinelOne's AI-driven endpoint protection within its managed cybersecurity and endpoint security services.
- VMwarecoreCSW-IT leverages VMware's virtualisation and private cloud platforms as part of its managed private cloud solutions.
Scale indicators2 records
Recent moves2 records
Expansion highlights5 records
CSW-IT competitors and assessment
Company assessmentDirect peers
- Datacom: One of the largest Australia/NZ-headquartered MSPs, offering managed IT, cloud, and cybersecurity services to enterprise and government customers. Directly comparable to CSW-IT's managed services model across similar verticals and technology stack.
- Logicalis Australia: Global IT solutions and managed services provider with Australian operations focused on enterprise networking, cloud, and security. Closely matches CSW-IT's enterprise networking and managed services portfolio.
- CyberCX: Australia's largest dedicated cybersecurity services firm, offering managed SOC, security advisory, and incident response. Direct competitor to CSW-IT's managed cybersecurity and SOC offerings for enterprise and government clients.
- Brennan IT: Australian managed IT services provider with a similar focus on mid-market and enterprise customers, offering managed IT, cloud, security, and networking. Directly comparable business model and customer segment to CSW-IT.
- ASI Solutions: Australian IT services provider offering managed IT, cloud, security, and hardware procurement across Australia. Direct peer competing for similar SME and mid-market managed services contracts.
- Insitec (Insitec Solutions): Mid-sized Australian MSP offering managed IT, cloud, and security services to mid-market and enterprise customers. Similar business model, customer base, and managed services portfolio to CSW-IT.
- Calibre Networks: Australian managed IT and cybersecurity services provider for SME and mid-market customers. Directly comparable in size, customer segment, and managed services model to CSW-IT.
Broad incumbents
- Canon Business Services Australia: Australian arm of Canon's business services division, providing managed IT, document, and cloud services to enterprise customers. Larger incumbent with overlapping managed services capabilities.
- Telstra Purple (Telstra Enterprise): Telstra's enterprise IT services arm providing managed networking, cloud, security, and unified communications across Australia. A larger incumbent offering overlapping capabilities with CSW-IT but at much greater scale.
- DXC Technology Australia: Global IT services giant with Australian operations offering managed IT, cloud, security, and workplace services. Larger incumbent competing in the same managed services and enterprise IT space.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
CSW-IT social profiles
Digital presenceCSW-IT compliance and trust
Trust signalCompliance4 records
CSW-IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
CSW-IT leadership team
Management profileNumber of profiles
CSW-IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CSW-IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CSW-IT
What does CSW-IT do?
CSW-IT is a Melbourne-based managed IT services provider delivering end-to-end IT solutions to Australian businesses on subscription-based managed services contracts. Its core offerings span Managed IT Services, Enterprise Networking, Managed Cybersecurity, Hybrid Cloud, and Unified Communications, integrating third-party vendor platforms from Fortinet, Juniper, Cisco, Arista, Microsoft, and others to deliver proactive monitoring, cybersecurity, networking, and unified communications as a single point of contact.
Is CSW-IT a public or private company?
CSW-IT is a private company. It is classified as unknown and is currently operating.
When was CSW-IT founded?
CSW-IT was founded in 1991. It employs 11 to 50 people.
Where is CSW-IT based?
CSW-IT is headquartered in Melbourne, Australia, in the Oceania region.
How does CSW-IT make money?
One revenue line is on record: managed IT Services.
Who are CSW-IT's main competitors?
Direct peers on record are Datacom, Logicalis Australia, CyberCX, Brennan IT, ASI Solutions, Insitec (Insitec Solutions) and Calibre Networks. Broad incumbents are Canon Business Services Australia, Telstra Purple (Telstra Enterprise) and DXC Technology Australia.
Does CSW-IT have an API?
No public API is recorded for CSW-IT.
What industry is CSW-IT in?
CSW-IT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEADAF, Cloud Security Managed Services (CSPM/CWPP/CNAPP), with a secondary code of BPAEAJAI, Service Catalog, Request Fulfillment & Self-Service Portals. Its NAICS code is 541513 and its SIC code is 7373.