Infinity Network Solutions

What Infinity Network Solutions does

Infinity Network Solutions, Inc. is a privately held regional systems integrator founded in 2001 by Dale and Tammy Gilstrap and headquartered in Greenville, South Carolina, with operations spanning Western North Carolina and South Carolina. The company designs, sells, installs, and maintains business telephone systems (with NEC SV8500 and SV9500 as flagship offerings, including both on-premise and hosted VoIP variants), structured cabling (Cat 5e/6/6a, coax, and fiber optic) for local area networks, network equipment (firewalls, switches, routers, wireless access points, SD-WAN), audio/visual systems (digital signage, video conferencing, paging), camera and biometric security (facial recognition, temperature and mask detection), and door access control solutions. Its service portfolio includes 24/7 maintenance with guaranteed response times, technology migrations and relocations, free consultations, and recurring managed IT services covering firewall management, failover, and disaster recovery, supported by the InTAC self-service customer portal.

The company operates an enterprise field sales go-to-market, employing Account Executives covering NC and SC markets and field service technicians for on-site deployment. Revenue is generated through a mix of one-time equipment sales, project-based professional services for installation and migration, subscription-style maintenance contracts, and recurring managed IT services packages; all pricing is custom-quote based and not publicly disclosed. Infinity Network Solutions targets six vertical segments: corporate offices, healthcare, education, retail, government, and real estate, addressing pain points such as end-of-life telephony upgrades, facility security, classroom and conference room A/V modernization, and 24/7 support for mission-critical communications. The business is founder-led with no institutional investors, no disclosed funding rounds, no M&A activity, and a headcount in the 11-50 range, positioning it as a focused, regionally anchored services firm rather than a high-growth technology company.

Name

Infinity Network Solutions

Legal name

Infinity Network Solutions, Inc.

Website

https://infinitynets.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Infinity Network Solutions is a Greenville, SC-based regional systems integrator founded in 2001 that sells, installs, and maintains NEC business telephone systems, structured cabling, network equipment, A/V, camera/biometric, and door access solutions for corporate, healthcare, education, retail, government, and real estate customers across North and South Carolina.

Ownership category

akta.pro rank

Product category

Business Telecommunications & Network Infrastructure Services

NAICS

All Other Telecommunications (51781), Computer Systems Design and Related Services (5415), Security Systems Services (except Locksmiths) (561621), Electronic and Precision Equipment Repair and Maintenance (811210)

SIC

Services-Telephone Interconnect Systems (7385), Computer Communications Equipment (3576), Communications Services, Nec (4899)

akta.pro primary industry

Cable Management & Pathways (Racks/Panels/Trays/Conduits/Organizers) (HDAFALAH)

akta.pro secondary industries

Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ), Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco) (BPAAACAD), IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH), Fault & Performance Monitoring (SNMP/Telemetry/APM for Networks) (HDAFAMAA)

Keywords

• Business telephone systems
• Structured cabling services
• Telecommunications systems integration
• Managed IT services
• Network infrastructure solutions

Headquarters

HQ city

Greenville

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Others

Revenue model

1. Equipment Sales: Sales of business telephone systems, network equipment, structured cabling components, A/V equipment, cameras, door access systems, and related hardware.
2. Maintenance & Support Services: 24/7 maintenance services for telecommunications and network equipment including part repair/replacement, labor, travel time, and guaranteed response times.
3. Professional Services: System implementation, installation, relocations, technology upgrades, migrations, and free consultations/assessments for infrastructure and telephony.
4. Managed IT Services: Ongoing network management including firewall management, failover solutions, and disaster recovery services offered as recurring service packages.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Infinity Network Solutions sells, installs, and services business telephone systems (with NEC SV8500 and SV9500 as the flagship product line), structured cabling (Cat 5e/6/6a, Coax, Fiber Optic), network equipment, A/V systems, camera/biometric security, and door access solutions for business customers in North Carolina and South Carolina. The company also provides 24/7 maintenance, managed IT services (firewall, failover, disaster recovery), and complete system implementation and migration services.

Product overview

Infinity Network Solutions is a telecommunications and network solutions provider offering a portfolio of integrated technology products and services. The core offering includes Business Telephone Systems (both on-premise and hosted solutions, with NEC as the flagship product line), Structured Wiring (copper and fiber cabling), Network Equipment Sales & Service, and Managed IT Services. These are complemented by add-on solutions including A/V Audio Visual equipment (Digital Signage, Video Conferencing, Paging), Cameras & Biometrics (facial recognition, temperature detection), and Door Access systems. Services span maintenance (24/7 support), technology migrations, relocations, free consultations, system implementation, and the InTAC Customer Portal for self-service requests.

Differentiator

Problem solved

Functional benefit

Brands

• InTAC: InTac Customer Portal - a customer portal where customers can enter requests for service, AMC (Adds Moves & Changes) and estimates.

Products and services

• Business Telephone Systems On-premise and hosted business telephone solutions engineered around NEC SV8500 and SV9500 product lines, with associated service and migration support, designed for business customers needing reliable enterprise voice communications.
• Structured Wiring Design, implementation, testing, and certification of Cat 5e, Cat 6, Cat 6a, Coax, and Fiber Optic cabling for Local Area Networks, supplied to business clients needing organized physical network infrastructure.
• A/V Audio Visual Audio-visual solutions including digital signage, interactive white boards, video conferencing, and paging systems for conference rooms, auditoriums, classrooms, training centers, and operation centers in government, schools, real estate, medical, and corporate office settings.
• Cameras & Biometrics Surveillance camera systems with biometric capabilities, including facial recognition for employee timeclock tracking, body temperature detection, and mask detection, deployed for healthcare, education, retail, government, and commercial facilities.
• Door Access Customized credential door access control systems for securing facilities across healthcare, education, retail, government, and commercial sectors, supporting controlled entry for employees and visitors.
• Network Equipment Sales & Service Sale, deployment, and support of internal network equipment including wireless access points, firewalls, servers, switches, routers, and SD-WAN solutions, paired with failover and disaster recovery options for business customers.
• Maintenance Services 24/7 maintenance support for business telephone and network equipment covering part repair or replacement, labor, travel time, cabling, and guaranteed response times, sold to existing business telephone and network equipment customers.
• Managed IT Services Recurring managed network services including firewall management, failover, and disaster recovery, customized to each customer's environment rather than delivered as a one-size-fits-all package.
• System Implementation End-to-end technology project implementation for business customers, including copper, coax, and fiber cabling, data racks, cable management, switches, routers, patch panels, wireless access points, paging, music on hold, POS, battery backup, A/V equipment, and carrier services.
• InTAC Customer Portal Self-service web portal (infinitynetwork.syncromsp.com) where Infinity Network Solutions customers can enter service requests, log AMC (Adds Moves & Changes), and submit estimates, available to existing customers of the company's telephone, cabling, and managed-IT offerings.

Quantifiable outcome

• Guaranteed response time for maintenance requests
• +1 more outcomes

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

One partnership is on record.

• NECcoreTechnology or IntegrationNEC is Infinity Network Solutions' flagship product line. The company specializes in NEC SV8500 and SV9500 telephone systems, with technicians holding specific NEC certifications including SV8500 Basic, SV8500 Advanced Fusion, and SV9500. This partnership provides the core technology platform for their business telephone offerings.

Scale indicators2 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• TPx Communications: Managed services provider offering hosted voice, managed IT, and network services to SMB and mid-market. Comparable business model combining recurring managed communications services with network management.
• IES Communications: National low-voltage systems integrator specializing in structured cabling, security, audio/visual, and telephony deployments. Closely comparable on the structured wiring and multi-system integration service lines.
• Communication Technology Services (CTS): National integrator of structured cabling, wireless, audio-visual, and security systems. Directly comparable scope of services (cabling, security, A/V) with similar enterprise customer targeting.

Broad incumbents

• Mitel: Global business communications vendor offering on-premise and cloud telephony systems through channel partners. Comparable as an underlying vendor/competitor in the same NEC-equivalent telephone system category that Infinity resells.
• Black Box Network Services: National provider of voice, network, and structured cabling services. Comparable as a direct competitor in the telecom/network integration space, but operates at significantly larger scale across all 50 US states.
• ConvergeOne: Large US IT solutions provider specializing in collaboration, cloud, and networking — including business telephone system design, implementation, and managed services. Comparable service portfolio but national enterprise focus versus Infinity's regional SMB/mid-market.
• Convergint Technologies: Global integrator of electronic security, fire alarm, and communications systems. Directly comparable on the door access, camera/biometrics, and structured cabling offerings, but at much larger scale with national coverage.

Regional players

• BlackHawk Data: Regional IT services and telecom integrator in the Carolinas/Southeast US offering structured cabling, network, and managed IT services. Directly competitive overlap in Infinity's NC/SC territory.
• Atlantic Net: Regional managed hosting and connectivity provider in the Southeast US offering voice, networking, and managed IT services. Comparable managed communications offerings, though primarily serving a different customer profile.
• Velstar (formerly Tele-Optics): Southeast US-based telecom and network solutions integrator. Closely comparable regional competitor offering NEC and similar business telephone, structured cabling, and managed IT services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/INSCAROLINAS
• LinkedInlinkedin.com/company/infinity-network-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infinity Network Solutions