Communication Technology Services, Inc.
Communication Technology Services, Inc. is a privately held regional telecommunications services company based in Chickasaw, Alabama that sells, installs, and maintains business telephone systems, structured cabling, fiber optics, video surveillance, and sound masking technology for SMB and institutional customers across the Alabama, Florida, and Mississippi Gulf Coast.
- Company typePrivate
- Founded-
- HeadquartersChickasaw, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Communication Technology Services, Inc. does
Communication Technology Services, Inc. (operating as CTS, Inc.) is a privately held, full-service telecommunications infrastructure company headquartered in Chickasaw, Alabama (mailing address in Saraland), serving small and medium-sized businesses across the Gulf Coast region of Alabama, Florida, and Mississippi. The company sells, installs, and maintains business telephone systems, structured cabling, fiber optic networks, video surveillance systems, and sound masking solutions for commercial office, industrial manufacturing, healthcare, education, and government customers. Its product portfolio centers on the NEC UNIVERGE SV9100 Communications Server, the NEC SL2100, and the Ipitomy IP1200 VoIP PBX, alongside cabling components from Corning Cable Systems and CommScope, surveillance products from EverFocus, Telco (Perfect View), and D-Link, and the Cambridge Sound Management Qt Quiet Technology sound masking system.
Technically, CTS is an installer and integrator of third-party OEM equipment rather than a developer of proprietary platforms; its differentiated offering lies in installation, termination, testing, and maintenance of copper (Category 3, 5E, 6) and fiber optic cabling, OTDR-based troubleshooting, and configuration of NEC and Ipitomy UC systems. The recently introduced Qt Quiet Technology sound masking line adds an acoustic privacy product layer using direct-field emitters and a four-channel control module.
The business model combines one-time equipment sales (telephony platforms, cameras, DVRs, cabling hardware) with installation and professional services revenue, including maintenance contracts on legacy systems from major manufacturers. Pricing is quote-based with no public disclosure. Go-to-market is regional enterprise field sales led by President Don Pearman and a small in-house technical staff, supported by a website and Facebook presence rather than any structured digital marketing or outbound sales motion.
Communication Technology Services, Inc. firmographics
Firmographics- Name
- Communication Technology Services, Inc.
- Legal name
- Communication Technology Services, Inc.
- Website
- https://comtecserv.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Communication Technology Services, Inc. is a privately held regional telecommunications services company based in Chickasaw, Alabama that sells, installs, and maintains business telephone systems, structured cabling, fiber optics, video surveillance, and sound masking technology for SMB and institutional customers across the Alabama, Florida, and Mississippi Gulf Coast.
- Ownership category
- akta.pro rank
Communication Technology Services, Inc. industry classification
Industry- Product category
- Telecommunications Infrastructure Services
- NAICS
- Communications Equipment Manufacturing (3342), Electronic and Precision Equipment Repair and Maintenance (8112)
- SIC
- Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899), Computer Communications Equipment (3576)
- akta.pro primary industry
- Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)
- akta.pro secondary industries
- Telecommunications & Network Engineering Consulting (BPAHAIAH), Cable Assemblies & Patch Cords (Copper/Fiber) (HDAFALAF)
Keywords
Where Communication Technology Services, Inc. is headquartered
LocationHeadquarters
- HQ city
- Chickasaw
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Communication Technology Services, Inc. business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Telecommunications Equipment Sales: Sales of business telephone systems including UNIVERGE SV9100, NEC SL2100, Ipitomy IP1200, IP and analog cameras, DVRs, and related equipment
- Installation Services: Installation of new business telephone systems (digital or VoIP), fiber optic systems, and video surveillance systems
- Maintenance Services: Maintenance services on major manufacturers' legacy business telephone systems (Analog, Digital, or VoIP). Troubleshooting fiber optic systems with OTDR, cleaning and testing terminations.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Communication Technology Services, Inc. product offering
Product offeringCore offering
Communication Technology Services, Inc. is a full-service regional telecommunications company that sells, installs, and maintains business telephone systems, structured copper and fiber optic cabling, video surveillance equipment, and sound masking technology for small and medium-sized businesses across the Gulf Coast region. The company combines equipment resale from manufacturers such as NEC, Ipitomy, Corning, CommScope, EverFocus, Telco, D-Link, and Cambridge Sound Management with installation, testing, and ongoing maintenance services delivered by its in-house technical staff.
Product overview
Communication Technology Services, Inc. is a full-service telecommunications company operating across the Gulf Coast region (Alabama, Florida, Mississippi) that offers a portfolio of telecommunications products and infrastructure services. The company's product portfolio centers on three main categories: (1) Business Telephone Systems including the NEC UNIVERGE SV9100, NEC SL2100, and IPitomy IP1200 VOIP platforms for small-to-medium businesses; (2) Video Surveillance Systems featuring Telco Perfect View IP cameras, Everfocus DVR systems (Paragon264, ECOR264 X1 series), and commercial-grade IP/TVI/Analog solutions; and (3) Advanced Sound Masking Technology powered by Cambridge Sound Management's Qt Quiet Technology system with specialized Qt Emitters and control modules for office acoustic management. The company also provides installation and maintenance services for cabling infrastructure (Category 3, 5E, 6 copper and fiber optic) and system troubleshooting. Don Pearman serves as President with over 30 years of experience designing and implementing telecommunications systems.
Differentiator
Problem solved
Functional benefit
Brands
- Cambridge Sound Management Qt Quiet Technology: Advanced sound masking technology system providing speech privacy through distributed audio technology.
Products and services
- UNIVERGE SV9100 Communications Server NEC Corporation of America's robust, feature-rich Unified Communications enabled system designed for small and medium-sized businesses, supporting up to 896 stations and 400 trunks with IP or Digital voice support. Sold and installed by CTS, Inc.
- NEC SL2100
- Ipitomy IP1200 VOIP PBX
- Cabling Infrastructure Services (Category 3, 5E, 6, Fiber Optic)
- Business Telephone System Installation and Maintenance
- Video Surveillance Installation and Maintenance
- Qt Quiet Technology Sound Masking System
- Corning Cable Systems Closet Connector Housings (CCH)
Companies that use Communication Technology Services, Inc.
Customer profileSegments6 records
Ideal customer profiles2 records
Communication Technology Services, Inc. technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Communication Technology Services, Inc. partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- NEC Corporation of AmericacoreNEC Corporation of America provides the UNIVERGE SV9100 Communications Server and NEC SL2100 telephone systems that CTS, Inc. sells and installs. These are Unified Communications enabled systems for small and medium businesses.
- IpitomycoreIpitomy provides the IP1200 Pure IP PBX system that CTS, Inc. sells and installs. This is a business communications platform designed for up to 100 users leveraging IP telephony and SIP technology.
- Cambridge Sound ManagementcoreCambridge Sound Management provides the Qt Quiet Technology sound masking systems that CTS, Inc. installs. Their patented Qt Quiet Technology is used for speech privacy and sound masking applications.
- Corning Cable SystemscoreCorning Cable Systems provides Closet Connector Housings (CCHs) for fiber optic infrastructure that CTS, Inc. installs. These provide interconnect or cross-connect capabilities between outside plant, riser or distribution cables and opto-electronics.
- CommScopecoreCommScope provides cabling infrastructure products that CTS, Inc. installs for voice and data applications.
- EverFocuscoreEverFocus provides DVR products including Paragon264 series and ECOR264 series that CTS, Inc. installs for video surveillance. Products include H.264 compression format, GUI interface, and mobile monitoring capabilities.
- TelcocoreTelco provides Perfect View IP Surveillance Cameras that CTS, Inc. sells and installs. Products include 2 MP to 12 MP IP Cameras, pinhole cameras, panoramic cameras, hybrid DVR, NVR, and IP PTZ cameras.
- D-LinkcoreD-Link provides network cameras including DCS-5635 Wireless H.264 PTZ Network Camera and DCS-5605 PTZ IP Network Camera that CTS, Inc. installs for video surveillance.
- North Mobile Internet Services, Inc.minorNorth Mobile Internet Services, Inc. provides website design services for Communication Technology Services, Inc.
Scale indicators1 record
Recent moves5 records
Expansion highlights3 records
Communication Technology Services, Inc. competitors and assessment
Company assessmentOthers
- Biamp (Cambridge Sound Management): Owner of the Cambridge Sound Management Qt Quiet Technology line that CTS recently added to its portfolio. Comparable as the technology partner whose patented emitters, control modules and sound masking systems CTS integrates into office and healthcare environments.
- CommScope: Global cabling infrastructure vendor whose voice and data cabling products CTS installs and maintains. Comparable as an upstream technology partner in CTS's structured cabling business, and as a broader incumbent against which CTS competes on small regional projects.
- Corning Incorporated: Manufacturer of the Corning Cable Systems Closet Connector Housings and fiber optic infrastructure that CTS specifies and installs. Comparable as the upstream supplier whose products CTS terminates, tests and maintains with OTDR for SMB and institutional customers.
Emerging players
- RingCentral: Cloud-based UCaaS and business telephone provider serving the same SMB and mid-market buyer that CTS targets with on-premise PBX and VoIP systems. Comparable as an indirect competitor whose subscription model is steadily substituting for the on-premise systems CTS sells and maintains.
- Nextiva: Cloud communications and VoIP provider competing for the same SMB telephony budget that CTS captures with NEC and Ipitomy hardware. Comparable as a substitute technology and go-to-market model that erodes the demand for on-premise PBX installations CTS depends on.
Direct peers
- IES Communications (IES Holdings): Division of IES Holdings that designs and installs structured cabling, voice, video surveillance, sound masking and low-voltage systems for commercial customers. Comparable to CTS across the full stack of cabling, telephone, surveillance and acoustic services sold into SMB and institutional accounts.
- ConvergeOne (C1): Unified communications and collaboration integrator that sells, deploys and manages business telephone, contact center, networking and cabling solutions for mid-market and enterprise customers. Directly comparable to CTS as a NEC/UC partner that wraps professional services around third-party telephony and cabling technology.
- Black Box Corporation: National network and communications system integrator that designs, installs and maintains voice, data, video and cabling infrastructure for enterprise and government customers. Highly comparable business model to CTS in that revenue is generated from installation, integration and ongoing maintenance of business telephone, cabling and surveillance systems.
Broad incumbents
- Mitel Networks: Global business communications vendor with a large authorized reseller/dealer channel similar to how CTS sells NEC and Ipitomy systems. Comparable as the underlying OEM whose hardware CTS-style regional integrators configure, install and maintain for SMB customers.
- NEC Corporation of America: Manufacturer of the UNIVERGE SV9100 and SL2100 platforms that are CTS's flagship telephone offerings. Directly comparable as the OEM whose channel CTS operates within, and which competes with CTS at the larger-deal end through its own direct sales force.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Communication Technology Services, Inc. social profiles
Digital presenceCommunication Technology Services, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Communication Technology Services, Inc. leadership team
Management profileNumber of profiles
Profiles1 record
Communication Technology Services, Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Communication Technology Services, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Communication Technology Services, Inc.
What does Communication Technology Services, Inc. do?
Communication Technology Services, Inc. is a full-service regional telecommunications company that sells, installs, and maintains business telephone systems, structured copper and fiber optic cabling, video surveillance equipment, and sound masking technology for small and medium-sized businesses across the Gulf Coast region. The company combines equipment resale from manufacturers such as NEC, Ipitomy, Corning, CommScope, EverFocus, Telco, D-Link, and Cambridge Sound Management with installation, testing, and ongoing maintenance services delivered by its in-house technical staff.
Is Communication Technology Services, Inc. a public or private company?
Communication Technology Services, Inc. is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Communication Technology Services, Inc. founded?
Communication Technology Services, Inc. was founded in -1. It employs 1 to 10 people.
Where is Communication Technology Services, Inc. based?
Communication Technology Services, Inc. is headquartered in Chickasaw, United States, in the North America region.
How does Communication Technology Services, Inc. make money?
Three revenue lines are on record. Telecommunications Equipment Sales are the primary driver. The others are installation Services and maintenance Services.
Who are Communication Technology Services, Inc.'s main competitors?
Others on record are Biamp (Cambridge Sound Management), CommScope and Corning Incorporated. Emerging players are RingCentral and Nextiva. Direct peers are IES Communications (IES Holdings), ConvergeOne (C1) and Black Box Corporation. Broad incumbents are Mitel Networks and NEC Corporation of America.
Does Communication Technology Services, Inc. have an API?
No public API is recorded for Communication Technology Services, Inc..
What industry is Communication Technology Services, Inc. in?
Communication Technology Services, Inc.'s product category is Telecommunications Infrastructure Services. Its primary akta.pro industry code is HDAIABAI, Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband), with a secondary code of BPAHAIAH, Telecommunications & Network Engineering Consulting. Its NAICS code is 3342 and its SIC code is 7385.