What Sewan Belgium does

Sewan Belgium is the Belgian operating entity of France-based Sewan Group, founded locally in 2019 through the acquisition of 3starsNet. The company provides white-label cloud and telecommunications managed services to a partner channel that today spans telecom resellers, IT integrators, managed service providers, CIOs, and multi-site retailers. Its product portfolio is organized into three pillars: Voice and Collaboration (business telephony, mobile telephony via a Proximus MVNO arrangement, a web-based Contact Center, Microsoft 365 distributed as a 2-Tier CSP, and the Doko softphone); Internet and Networks (fiber/copper/mobile internet access, an in-house SD-WAN, and Fortinet-powered security including a cloud firewall); and Cloud (DataCenter, Cloud Server, Cloud VM, plus a healthcare-certified Cloud Healthcare offering).

All products are orchestrated through Sophia, a proprietary 100% automated SaaS platform that handles ordering, configuration, monitoring, billing, and invoicing from a single interface, with SSO, rights management, and API access for partner-side automation. The platform aggregates 55 operators/DSPs and integrates with 50+ CRM systems including Salesforce and Microsoft Teams, and the company holds ISO 27001, HDS (healthcare data hosting), and Fortinet certifications.

Sewan Belgium generates revenue primarily through recurring monthly subscriptions purchased by partners under white-label arrangements and resold to end customers, with secondary revenue from Qualiopi-certified training and pre-sales professional services. Pricing is quote-based and not publicly disclosed. At group level, Sewan reported €180M turnover in 2022, 775+ employees across five European countries (France, Spain, Belgium, Germany, Netherlands), 1,250+ partners, 145,000 customer businesses, and approximately 1 million end users; Belgium is one of the smaller and newer national entities within this footprint and has historically grown through tuck-in acquisitions, most recently TechIT.be (announced January 2026).

Name

Sewan Belgium

Legal name

Sewan Belgium

Website

https://sewan.be

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Sewan Belgium is the Belgian subsidiary of Sewan Group, distributing white-label cloud and telecommunications managed services through its proprietary Sophia SaaS platform to telecom resellers, IT integrators, and enterprise customers across Belgium.

Ownership category

akta.pro rank

Product category

Cloud and Telecommunications Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Telecommunications Resellers (517121)

SIC

Communications Services, Nec (4899), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Network Performance Management & Observability Services (BPAEAEAH)

akta.pro secondary industries

Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF), Cloud Landing Zone & Architecture (Network, IAM, Governance) (BPAEACAE)

Keywords

• Cloud telecom services
• Unified communications
• Managed cloud services
• SD-WAN networking
• Cybersecurity solutions

Headquarters

HQ city

Brussels

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Cloud and Telecom Services Subscription: Recurring subscription revenue from cloud services, telecom solutions (business telephony, mobile, contact center), internet access, SD-WAN, and security. Partners purchase services under white-label model and resell to end customers.
2. Professional Services: Training, pre-sales support, implementation, and consulting services provided to partners. Includes Qualiopi-certified training catalog and Sewan Masterclass program.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Sewan Belgium provides cloud and telecommunications services to businesses through its proprietary Sophia platform, a 100% automated SaaS solution that enables ordering, management, configuration, and invoicing of all services from a single interface. The offering spans business and mobile telephony, contact center, Microsoft 365 collaboration, internet access (fiber, copper, 4G/5G), SD-WAN, network security, and cloud infrastructure (DataCenter, Cloud Server, Cloud VM). Sewan operates primarily through a white-label partner channel model, allowing resellers and integrators to deliver these services under their own brand to end customers.

Product overview

Sewan Belgium offers a comprehensive Cloud and Telecoms ecosystem centered on the Sophia platform, a unique 100% automated SaaS solution that unifies management of all services. The portfolio spans three main categories: Voice and Collaboration (Business Telephony, Mobile Telephony, Contact Experience/Contact Center, Microsoft 365, and Doko softphone), Internet and Networks (Internet Access with fiber/copper/mobile options, SD-WAN, Security and Networks, VPN/MPLS, and Cloud Firewall), and Cloud services (Cloud DataCenter, Cloud Server, Cloud VM, and Cloud Healthcare). The Sophia platform serves as the central hub enabling users to order, manage, configure, and invoice all services through a single interface, with API access for process automation. The company operates as a white-label partner supporting over 1,250 reseller partners serving approximately 145,000 customers.

Differentiator

Problem solved

Functional benefit

Brands

• Sophia: A proprietary SaaS platform that centralizes management of all cloud and telecom solutions, providing automation for ordering, configuration, monitoring, and invoicing.
• Contact Experience
• MySelfcare

Products and services

• Sophia Proprietary 100% automated SaaS platform that serves as the central management interface for all Cloud and Telecom solutions, enabling users to order, manage, configure, and invoice services from a single dashboard. Includes SSO access, customizable interface, rights management, and API access. Used by partners and end customers across Sewan Belgium's ecosystem.
• Business Telephony IP telephony solution enabling professionals to communicate via fixed and mobile telephony. Features include convergence, call forwarding, conference bridges, call groups, CTI, and dematerialized fax. Targeted at businesses seeking professional voice communications.
• Mobile Telephony Mobile telephony solution powered by the Proximus MVNO network, offering nationwide 4G and 5G coverage in Belgium with unlimited voice and SMS/MMS packages. Managed through the Sophia platform.
• Contact Experience (Contact Center) 100% web-based IVR and call center solution that enables businesses to manage customer interactions through customizable call scenarios, intelligent routing, and advanced statistics. Targeted at organizations needing contact center capabilities.
• Microsoft 365 Comprehensive software suite distributed by Sewan as a 2-Tier Cloud Services Provider (CSP), including Teams, Exchange Online, OneDrive Enterprise, SharePoint Online, Windows 11, and Microsoft security tools. Targeted at businesses adopting collaboration platforms.
• Internet Access Connectivity solutions including fiber (FTTO/FTTH), copper (ADSL/VDSL), and mobile (4G/5G) networks, with multi-operator access through 55 operators and DSPs including Proximus. Targeted at businesses needing reliable internet connectivity.
• SD-WAN 100% in-house developed SD-WAN solution enabling optimized distribution of business applications across multiple access links with an intuitive interface, multi-operator support, and intelligent dynamic prioritization of application flows. Targeted at multi-site businesses.
• Security and Networks

Quantifiable outcome

• Provisioning 10 mobile lines in 5 minutes
• +3 more outcomes

Named customers5 records

Segments6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• TechIT.beminorOthers · 1 January 2026Acquisition announced January 2026, strengthening technology and cybersecurity footprint in the Belgian market.
• Pocos (Netherlands)coreOthers · 1 January 2023Acquired in 2023, marking Sewan's expansion into the Netherlands with telecom operator Pocos. New international acquisition following European expansion strategy.
• 42one (Germany)coreOthers · 1 January 2020Acquired in 2020, marking Sewan's expansion into the German market. Integration of German operator 42On into the Sewan Group.
• 3starsNet (Belgium)coreOthers · 1 January 2019Acquired in 2019, marking Sewan's entry into the Belgian market. 3starsNet became the foundation for Sewan Belgium operations.
• Vozelia (Spain)coreOthers · 1 January 2016Acquired in 2016, marking Sewan's international expansion into Spain. Part of the company's acquisition strategy for European market penetration.
• ProximuscoreTechnology or IntegrationProximus is the leading network provider in Belgium, providing the infrastructure for Sewan's mobile telephony solutions. Sewan operates as an MVNO (Mobile Virtual Network Operator) using the Proximus network, guaranteeing the best network coverage and highest quality for calls with maximum 4G and 5G coverage.
• MicrosoftcoreTechnology or IntegrationSewan is a member of the select group of '2-Tier' Cloud Services Provider (CSP) Operators/Distributors. Distributes Microsoft 365 suite in cloud mode, including Teams, Exchange Online, OneDrive, SharePoint Online, and Windows 11.

Scale indicators9 records

Recent moves10 records

Expansion highlights5 records

Broad incumbents

• Vonage (Ericsson): Cloud communications provider (now part of Ericsson) offering UCaaS, CCaaS, and APIs. Larger incumbent with global reach that overlaps with Sewan's voice and collaboration offerings at the enterprise level.
• RingCentral: Global UCaaS and CCaaS incumbent with a large partner program and direct enterprise sales. Significantly larger and broader geographically, but a key competitor for Sewan's telephony and contact center products across European markets.
• Proximus: Belgian incumbent telecoms operator providing fixed, mobile, and cloud services to enterprises. Both a critical wholesale partner (MVNO network) and a competitor for Sewan's enterprise cloud and connectivity customers in Belgium.
• 8x8: Global cloud communications platform offering voice, contact center, and video. Competes with Sewan in enterprise UCaaS/CCaaS, with a much larger global footprint and broader direct sales capability.
• Microsoft (Teams / Operator Connect): Sewan's largest strategic partner (Microsoft 2-Tier CSP) and a competitive threat via Teams Phone, Operator Connect, and Direct Routing. As Microsoft deepens its own channel economics, it could erode the value Sewan adds on top of Microsoft 365.

Direct peers

• Gamma Communications: UK-listed cloud and telecom managed services provider operating a partner-led go-to-market with an in-house automation platform for resellers and integrators. Highly comparable business model to Sewan, including recurring voice/connectivity services and white-label capabilities.
• NFON: European cloud telephony provider selling IP-PBX and UCaaS primarily through a partner channel across multiple European countries. Comparable product mix (cloud telephony, contact center) and partner-led distribution model to Sewan.
• Dstny: European cloud communications provider headquartered in Belgium, offering cloud telephony, contact center, and collaboration services to businesses via partners. Direct competitor of Sewan in the Benelux cloud-telephony market with a similar channel-first model.
• 3CX: Software-based PBX and contact center vendor targeting SMBs and integrators through a global partner channel. Comparable in offering an integrated communication platform with partner-led distribution, although more software-only.
• Sangoma Technologies: Provider of unified communications, SIP trunking, and contact center solutions sold through a global channel of resellers and integrators. Directly comparable in product portfolio (PBX, SIP, UC) and partner-led go-to-market model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/sewan-belgium

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sewan Belgium