Access of Louisiana Federal Credit Union

What Access of Louisiana Federal Credit Union does

Access of Louisiana Federal Credit Union is a not-for-profit, federally chartered community credit union founded in 1955, operating under an NCUA community charter that defines its field of membership as Calcasieu Parish, Louisiana. It provides full-service retail banking to approximately 3,850 individual members, including checking and savings accounts, money market and share certificate products, consumer loans, mortgages, credit cards, and member insurance referrals through third-party partners (TruStage, Liberty Mutual, CUNA Mutual). The credit union serves households and individuals across the Lake Charles and Sulphur areas, with physical branches in those locations and access to surcharge-free ATM networks (CO-OP, Allpoint).

The credit union's technology stack is conventional for a community credit union of its size. Members access accounts through the AccessMe 24/7 online and mobile banking platform, CUeCall phone banking, and (since 2022) mobile remote deposit, with operational capacity supported by a 2022 ATM addition and dedicated drive-thru teller lane at the main office. Back-office, core-processing, and digital-banking capabilities are delivered through standard third-party credit-union technology providers rather than proprietary in-house systems. There is no disclosed AI, machine-learning, or advanced analytics capability; underwriting, fraud, and member-service processes rely on conventional tools.

The business model is the standard cooperative credit union model: net interest income from lending (consumer, mortgage, auto, credit card) funded by member deposits constitutes the primary revenue stream, supplemented by fee income (overdraft, wire transfers, card services) and commission/referral revenue from partner insurance and investment products. The credit union holds approximately $45M in assets and reinvests earnings into member services, branches, and digital channels rather than distributing profits. Growth is driven organically through member acquisition in Calcasieu Parish and, historically, through merger activity — most notably the 2017 combination with L C Municipal FCU.

Name

Access of Louisiana Federal Credit Union

Legal name

Access of Louisiana Federal Credit Union

Website

https://access.coop

Company type

Private

Founded year

1955

Operating status

Operating

Headcount range

1–10 employees

Short description

Access of Louisiana Federal Credit Union is a not-for-profit NCUA-chartered community credit union founded in 1955, serving roughly 3,850 retail members in Calcasieu Parish, Louisiana with deposits, consumer and mortgage loans, and insurance referrals.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Credit Unions (52213)

SIC

Savings Institution, Federally Chartered (6035)

akta.pro primary industry

Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)

akta.pro secondary industry

Bank & Credit Union Personal Loans (Unsecured Installment) (FSAKAAAL)

Keywords

• Retail banking services
• Consumer lending
• Deposit accounts
• Credit union services
• Community banking

Headquarters

HQ city

Sulphur

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Interest Income: Primary revenue stream from interest charged on loans including vehicle loans, mortgages, personal loans, home equity loans, and credit cards. Interest rates vary by product type and term length.
2. Overdraft and NSF Fees: Fees charged for overdraft privilege ($30 per item) and non-sufficient funds transactions. Overdraft protection transfers cost $10 per transfer.
3. Service Fees: Various service fees including wire transfers, stop payments, check copies, account research, notary services, and night drop depository usage.
4. Insurance Products: Referral revenue from insurance products including life insurance, AD&D insurance, homeowners insurance, auto insurance, and mechanical breakdown protection through partnerships with TruStage, CUNA Mutual Insurance Society, and Liberty Mutual.
5. Credit Card Fees: Revenue from CUMONEY Elite Platinum Visa Credit Card including interchange fees and potentially annual fees. Card features include ScoreCard Rewards and fraud protection.
6. Investment Income: Returns on credit union assets and investments using member deposits, contributing to overall financial stability as a not-for-profit cooperative.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Access of Louisiana Federal Credit Union is a not-for-profit financial cooperative providing deposit accounts, consumer loans (vehicle, mortgage, home equity, personal, and specialty loans), credit cards, and digital banking services to members in Calcasieu Parish, Louisiana. Revenue is primarily generated through interest income on loans, fees on services such as overdrafts and wire transfers, and investment returns on member deposits.

Product overview

Access of Louisiana Federal Credit Union is a full-service financial cooperative offering a comprehensive suite of banking products and services. The core platform consists of AccessMe 24/7 (online and mobile banking) and CUeCall (phone banking), supported by deposit products including Share Savings, Share Draft Checking, Share Certificates, IRA accounts, and Holiday Club accounts. The lending portfolio includes vehicle loans, personal loans/lines of credit, mortgages, home equity loans, and specialized loans for mobile homes, land, farm equipment, and household goods. The credit union also offers credit cards (CUMONEY Elite Platinum Visa), overdraft protection services, wire transfers, and direct deposit. Insurance products are available through partnerships with TruStage, Trustage, CUNA Mutual, and Liberty Mutual. Youth programs include Johnny Appleseed Jr. Ecology Club, Report Card Rewards, Graduation Gift, and Scholarship Program. ATM access is provided through proprietary machines and surcharge-free networks including CO-OP, Allpoint, TransFund, CU24, CUHere, and Moneypass. The credit union operates two physical branches in Lake Charles and Sulphur, Louisiana.

Differentiator

Problem solved

Functional benefit

Products and services

• Share (Savings) Account Membership share savings account representing ownership in the credit union, requiring a $25 minimum balance with dividends compounded and credited quarterly.
• Share Draft (Checking) Account Checking account offering unlimited check writing, no minimum balance requirement, free online bill pay, and a free Visa debit card. Mega Member Checking is available for combined deposits of $25,000 or greater.
• Share Certificates Term deposit accounts similar to CDs with a minimum $500 balance and terms ranging from 6 to 36 months, with dividends compounded monthly.
• IRA Accounts Tax-advantaged retirement savings accounts including Traditional IRA, Roth IRA, Coverdell Education Savings, and IRA Share options.
• Vehicle Loans Financing for autos, trucks, motorcycles, ATVs, jet skis, campers, trailers, boats, and RVs with terms up to 84 months, up to 120% financing, and 60-day pre-approval. New car APRs range 5.75-17.95% and used car APRs 6.60-17.95% depending on term.
• Personal Loans Unsecured personal loans providing immediate funds based on creditworthiness, with limits up to $5,000 and APRs of 10.55-17.95%. Holiday/Summer loans up to $1,200 are available with a one-year term.
• Personal Line of Credit Revolving unsecured credit line up to $15,000 with fixed terms and payments, no collateral required, repayment up to 60 months.
• CUMONEY Elite Platinum Visa Credit Card Credit card issued through the CUMONEY partnership with no annual fees, no balance transfer fees, ScoreCard Rewards, 24/7 fraud protection, 25-day grace period, and free travel accident insurance.
• Mortgages Home loans offering competitive fixed rates on 15, 20, or 30-year terms, supported by personal loan officer service and first-time home buyer guidance.
• Home Equity Loans Fixed-rate home equity loans up to 80% of appraised value minus first mortgage, maximum $500,000, with terms up to 15 years and APRs of 8.00-15.65%.
• Share Secured Loans Loans secured by savings or certificate funds on deposit, with terms up to 72 months at share rate plus 3.00% APR.
• Land Only Loans Real estate loans up to 90% of appraisal or selling price, maximum $200,000, with terms up to 180 months and APRs of 7.25-17.25%.
• Mobile Home Loans New mobile home loans up to 90% of MSRP with terms up to 240 months; used mobile home loans up to $45,000 with terms up to 120 months.
• Farm & Garden Equipment Loans Loans up to 120% of retail pricing guide value for farm and landscaping equipment with terms up to 120 months.
• Household Goods Loans Loans up to $20,000 for appliances and electronics with terms up to 48 months, requiring serial-numbered collateral.
• Visa Debit/ATM Card Debit card for online and in-person transactions with Verified by Visa password-based authentication protecting online purchases; daily ATM cash withdrawal limit $400 and point-of-sale limit $2,000.
• Direct Deposit Free automatic deposit service for paychecks, social security, and retirement benefits, eliminating paper checks and accelerating funds availability.
• Wire Transfers Domestic wire transfer service with same-day processing for outgoing wires received before 4:00 pm CST and incoming wires posted before 4:45 pm CST.
• AccessMe 24/7 Online and Mobile Banking Online and mobile banking platform providing 24/7 account access including balance checking, account history, fund transfers, check search, bill pay, e-statements, and mobile check deposit.
• CUeCall Phone Banking Automated 24-hour electronic phone teller system allowing members to conduct credit union transactions via touch-tone telephone, including balance inquiries, transfers, and check clearing verification.
• Mobile Banking App

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Enterprise Car SalescoreChannel Partner/ Reseller/ DistributorPartnership with Enterprise Rent-A-Car Company providing certified pre-owned vehicles at Access of Louisiana FCU branches. Includes The Perfect Used Car Package with 109-point inspection, 7-day/1,000 mile repurchase agreement, 12-month/12,000 mile limited powertrain warranty, roadside assistance through AAA, and free CARFAX reports. The credit union offers competitive auto financing for purchased vehicles.
• TruStageminorGTM or Marketing PartnerTruStage provides property insurance products marketed through the credit union's website and branches, offering home and property coverage to members.
• CUNA Mutual Insurance SocietyminorGTM or Marketing PartnerCUNA Mutual provides life insurance and accidental death and dismemberment (AD&D) insurance products available to credit union members through referral and consultation services.
• Liberty Mutual Insurance CompanyminorGTM or Marketing PartnerMEMBERS Auto and Home Insurance Program offered through Liberty Mutual, providing auto insurance, homeowners insurance, and identity protection products to members with various discounts.
• CUMONEYcoreTechnology or IntegrationCUMONEY Elite Platinum Visa Credit Card issued through this partnership, offering no annual fees, no balance transfer fees, low rates, ScoreCard rewards, 25-day grace period, 24/7 fraud protection, and free travel accident insurance.
• CO-OP Credit Union Financial ServicescoreTechnology or IntegrationCO-OP provides surcharge-free ATM network access for credit union members, enabling access to over 30,000 ATMs nationwide through the CO-OP Locator service.
• Allpoint ATM NetworkcoreTechnology or IntegrationAllpoint network provides surcharge-free ATM access at participating locations including Walmart, Walgreens, CVS, Kroger, and Kmart stores in the local area and nationwide.

Scale indicators4 records

Recent moves8 records

Expansion highlights4 records

Broad incumbents

• Connexus Credit Union: Nationwide community-chartered credit union operating across multiple states with a digital-first model. Comparable as a federally insured community credit union but at vastly larger scale, demonstrating the digital banking template Access may need to emulate.
• Pelican State Credit Union: One of the largest Louisiana-based credit unions serving members statewide. Comparable as a Louisiana community-chartered cooperative offering similar deposit and loan products, but at significantly greater scale, providing a regional benchmark for Access of Louisiana.

Regional players

• Campus Federal Credit Union: Baton Rouge-based Louisiana federal credit union serving university and community members. Comparable as a Louisiana community-chartered FCU offering the same core mix of share accounts, vehicle loans, mortgages, and credit cards to a defined membership geography.
• Barksdale Federal Credit Union: Louisiana-headquartered federal credit union originally serving Barksdale Air Force Base personnel and now operating with a community charter. Comparable as a federally chartered Louisiana credit union that converted from a select employee/military group to a broader community charter.
• CSE Federal Credit Union: Louisiana-based federal credit union with a community charter spanning multiple parishes. Comparable as a like-sized Louisiana cooperative offering consumer loans, mortgages, and share accounts to community members across overlapping geographic segments.
• Neighbors Federal Credit Union: Baton Rouge-area Louisiana federal credit union serving multiple parishes. Comparable as a community-chartered FCU with similar deposit, lending, and digital banking offerings competing for the same general Louisiana consumer banking customer.
• Cornerstone Credit Union: Louisiana-based community credit union serving multiple parishes with full-service consumer banking. Comparable as a similar-scale Louisiana cooperative offering the same core product mix (deposits, auto loans, mortgages) to overlapping community-chartered memberships.

Direct peers

• First Northern Credit Union: Small community-chartered federal credit union offering personal, auto, and mortgage lending to a defined geographic membership. Comparable as a similarly scaled community FCU with the same deposit/lending mix and member-owned cooperative structure.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ACCESSOFLOUISIANAFCU
• LinkedInlinkedin.com/company/access-of-louisiana-federal-credit-union

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Access of Louisiana Federal Credit Union