Silect
Silect Software is a private Canadian ISV that builds management pack authoring, lifecycle, observability, security, and AI-assistant tools for enterprises running Microsoft System Center Operations Manager (SCOM). Its products serve IT operations teams managing hybrid SCOM environments via direct sales and global channel partners.
- Company typePrivate
- Founded2003
- HeadquartersManotick, Canada
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Silect does
Silect Software is a privately held Canadian independent software vendor, founded in 2003 in Ottawa, Ontario, that specializes in tooling for Microsoft System Center Operations Manager (SCOM) environments. Its product portfolio addresses the full lifecycle of SCOM management packs (MPs): MP Studio and MP Author Professional provide authoring and override/version control, the Silect Operations Portal exposes a web-based self-service and REST API layer, and complementary offerings include Power BI and Grafana dashboards, Sentinel and HIPAA compliance/security packs, reusable MP fragments, and a free cloud-hosted Portal Managed Instance. In April 2026 the company released the Silect Assistant, an AI-powered IT operations product on a Model Context Protocol (MCP) architecture, with on-prem AI runtime support.
The business monetizes primarily through Per User and Concurrent User licenses for MP Studio, MP Author Professional, Silect Operations Portal, and the Silect Assistant, sold direct and through a global channel partner network (SHI, Insight, Softchoice, SoftwareONE, COMPAREX, Data#3, OpsLogix), supplemented by paid security/compliance packs (e.g., Sentinel Pro at $2,500 plus 20% annual support), professional services, and training. A freemium tier of free tools — Portal MI, Grafana Dashboards, Sentinel Security Pack, MPBUtil, and Linux fragments — drives adoption and top-of-funnel conversion. Silect claims 5,000+ organizations and 20,000+ IT professionals using its solutions, and operates as a Microsoft Gold Partner (Application Development and Cloud Platform) with Cloud Alliance and Power BI Red Carpet Program memberships.
Silect firmographics
Firmographics- Name
- Silect
- Legal name
- Silect Software, Inc.
- Website
- https://silect.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Silect Software is a private Canadian ISV that builds management pack authoring, lifecycle, observability, security, and AI-assistant tools for enterprises running Microsoft System Center Operations Manager (SCOM). Its products serve IT operations teams managing hybrid SCOM environments via direct sales and global channel partners.
- Ownership category
- akta.pro rank
Silect industry classification
Industry- Product category
- IT Operations Management Software
- NAICS
- Software Publishers (51321), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Systems Engineering & Technical Program Management (BPAHAIAI)
- akta.pro secondary industries
- Business Intelligence, Reporting & Visualization Services (BPAEAHAD), Infrastructure, Networking & Systems Administration Training (BPAEANAJ)
Keywords
Where Silect is headquartered
LocationHeadquarters
- HQ city
- Manotick
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Silect business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Licensed Software Products: Silect generates revenue primarily through sales of licensed software including MP Studio, MP Author Professional, Silect Operations Portal, and Silect Assistant. Licenses are sold on a Per User or Concurrent User basis. Evaluation periods are available before purchase.
- Security and Compliance Products: Sentinel Pro Security Pack is sold for $2,500 plus 20% annual support and maintenance, providing automated remediation and over 50 security controls. Sentinel Security Pack is offered free.
- Professional Services: Silect offers consulting services including training, development, SCOM best practices, and workflow automation. Application development services for System Center, Azure, and Power BI are also provided.
- Training Services: Silect provides training packages on developing Management Packs for SCOM including pre-recorded courses, online training, and in-person on-site training.
- Free Tools and Services: Silect offers free products including Grafana Dashboards for SCOM, Portal Managed Instance, Sentinel Security Pack, and MPBUtil utility to drive adoption and brand awareness.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Multi-year contract | Per User license model - one individual authorized per license |
| Per seat | Multi-year contract | Concurrent User license model - simultaneous multi-user access |
| Subscription | Pay-as-you-go | Evaluation Period - free trial before purchase |
| Subscription | Annual | Sentinel Pro Security Pack - $2,500 base price |
| Freemium | Pay-as-you-go | Free Products - no-cost offerings |
Go-to-market motion2 records
Distribution channels8 records
Marketing channels7 records
Silect product offering
Product offeringCore offering
Silect develops and sells specialized software products for Microsoft System Center Operations Manager (SCOM) environments, including management pack authoring and lifecycle tools (MP Studio, MP Author Professional), a web-based self-service portal, AI-powered IT operations assistance (Silect Assistant) built on Model Context Protocol, observability dashboards for Grafana and Power BI, and security and compliance management packs. The company also offers related professional services including consulting, custom development, and SCOM training.
Product overview
Silect is a specialist in Microsoft System Center and Azure solutions, offering a comprehensive product portfolio for SCOM (System Center Operations Manager) management. The core offerings include MP Studio for advanced management pack authoring and lifecycle management, MP Author Professional for wizard-based MP development, and the Silect Assistant for AI-powered IT operations. The product line extends through the Silect Operations Portal (web-based self-service portal with REST API), Grafana and Power BI dashboard solutions for SCOM visualization, and security/compliance packs including Sentinel Security Pack (free), Sentinel Pro Security Pack, and HIPAA Compliance Pack. The portfolio also includes fragment libraries for reusable MP components and a free cloud-hosted Portal Managed Instance. Products are designed to reduce SCOM complexity, expand monitoring capabilities, and enable DevOps/self-service scenarios across hybrid IT environments.
Differentiator
Problem solved
Functional benefit
Brands
- Silect Assistant: AI-powered assistant for IT Operations that provides natural language interaction with SCOM data, alert investigation, and root cause analysis.
- MP Studio
- MP Author Professional
- Silect Operations Portal
- Silect Operations Portal Managed Instance
- Grafana Dashboards for SCOM
- Sentinel Security Pack
- Sentinel Pro Security Pack
- HIPAA Compliance Pack
Products and services
- MP Studio Advanced SCOM Management Pack authoring and lifecycle management solution providing complete visibility and control over Management Packs, version control, override management, SCOM Explorer, Migration Assistant, and analysis and reporting capabilities. Targets IT operations teams managing complex SCOM environments.
- MP Author Professional Wizard-based management pack authoring tool for creating and customizing SCOM MPs with fragment support, making MP development accessible without requiring deep SCOM or XML expertise. Supports Windows, SNMP, and Linux monitoring scenarios.
- Silect Assistant AI-powered assistant purpose-built for Microsoft SCOM that delivers alert optimization and enrichment, root cause analysis, intelligent anomaly detection, predictive insights, and natural language interaction with monitoring data. Supports on-premises AI runtimes such as Ollama.
- Silect Operations Portal Web-based self-service portal for SCOM management pack lifecycle management including authoring, editing, version control, backup, override management, maintenance scheduling, notifications, and a REST API for automation. Targets DevOps, application teams, and non-IT stakeholders needing access to monitoring configurations.
- Silect MCP Server for SCOM Model Context Protocol server that exposes SCOM data and operations as secure, callable tools, enabling the Silect Assistant and other AI clients to retrieve alerts, analyze performance data, investigate root cause, and execute operational workflows.
- Silect Operations Portal Managed Instance (Portal MI) Free cloud-hosted SCOM MP lifecycle management service allowing users to author management packs, create overrides, view MP contents, track changes, and generate reports without downloading or installing software.
- Grafana Dashboards for SCOM Free visualization dashboards leveraging Grafana to display SCOM monitoring data, including current status, trends, alerts per MP, SCOM health check, configuration churn, monitor state changes, performance collection, and SCOM database tables.
- Power BI Dashboards for SCOM Business intelligence dashboards providing executive summary of infrastructure health, detailed alert breakdown, SCOM agent and database health monitoring, configuration churn, and management pack activity insights. Included with MP Studio purchases.
- Sentinel Security Pack Free real-time security monitoring and reporting management pack for SCOM that delivers continuous security posture assessment with over 40 automated system-level controls for on-premise, cloud, or hybrid IT infrastructure.
- Sentinel Pro Security Pack Paid security monitoring, reporting, and remediation solution with over 50 automated security controls and built-in remediation capabilities for SCOM/SCCM/Azure deployments, with pricing at $2,500 plus 20% annual support and maintenance.
- HIPAA Compliance Pack Healthcare compliance monitoring solution delivering continuous HIPAA compliance assessment with over 50 system-level controls, supporting SCOM/SCCM deployments with built-in remediation capabilities.
- Professional Development and Training Services Consulting and training services including SCOM best practices, workflow automation, custom application development for System Center, Azure, and Power BI, and training packages on developing Management Packs (pre-recorded, online, and in-person on-site).
- Management Pack Fragments Library Reusable XML building blocks for MP authoring that simplify creating management packs by containing all necessary XML for workflows with customizable parameters, available for download via Portal MI, GitHub, and community resources.
Quantifiable outcome
- Over 5,000 organizations rely on Silect's solutions worldwide
- +2 more outcomes
Companies that use Silect
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
Silect technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability6 records
Feature10 records
Silect partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core, major and regional.
- OpsLogixcoreSilect partnered with OpsLogix to offer OpsLogix's VMware Management Pack exclusively to the North American market. This partnership allows Silect to provide trusted, future-proof, and cost-effective VMware monitoring (1/5th the price of competitors) fully integrated in SCOM environments to organizations across USA and Canada.
- MicrosoftcoreSilect is a Microsoft GOLD partner with competencies in Application Development and Cloud Platform. Member of Microsoft Cloud Alliance and Microsoft Power BI Red Carpet Program. Silect develops commercial products for Microsoft System Center and Azure ecosystems.
- SHImajorSHI is a leading corporate reseller of software, hardware, and related services, providing government agencies, educational institutions and Fortune 1000-Fortune 500 companies with technology needs. Serves as global reseller for Silect products.
- InsightmajorInsight is a leading provider of computer hardware, software, cloud solutions and IT services to business, government, education and healthcare clients. Serves as regional reseller for Silect products.
- SoftchoiceregionalSoftchoice helps organizations adopt innovation, manage cost and risk. Thousands of organizations rely on Softchoice for technology expertise. Serves as regional reseller for Silect products.
- SoftwareONEregionalSoftwareONE helps optimize software estates on-premises and in the cloud through Software Portfolio Management approach. Global and local partner for Silect.
- COMPAREXregionalCOMPAREX is a global IT provider specializing in license management, sourcing, technical product consulting and cloud-based professional services. Serves as regional partner for Silect.
- Data#3regionalData#3 is a leading Australian IT services and solutions provider focused on innovative technology solutions. Serves as Asia-Pacific regional partner for Silect products.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Silect competitors and assessment
Company assessmentBroad incumbents
- New Relic: Observability and APM incumbent with applied intelligence features; competes for IT operations monitoring and alerting budgets and represents a cloud-native alternative to SCOM-centric monitoring.
- ServiceNow: ITOM/ITSM incumbent with its own AIOps and incident intelligence offerings; Servicenow ITSM is also a target integration for Silect Assistant via MCP, indicating direct overlap on IT operations workflows.
- Datadog: Cloud-native observability and AIOps leader whose AIOps/alert intelligence capabilities overlap with Silect Assistant and whose broader stack competes for the same IT operations monitoring wallet.
- Dynatrace: Enterprise observability and AI-driven monitoring platform with native AI/automation that competes against Silect's AI-for-SCOM positioning for IT operations modernization budgets.
- SolarWinds: Broad IT monitoring incumbent with SCOM-ecosystem exposure (via its Savision acquisition), competing for IT operations budgets well beyond SCOM and offering a much larger portfolio across hybrid environments.
Direct peers
- Kelverion: UK-based SCOM automation and orchestration vendor offering runbook/SCOM integration tools; comparable to Silect's Operations Portal and MP Author Professional for IT process automation.
- OpsLogix: Direct SCOM ecosystem peer that produces specialized management packs (notably VMware monitoring for SCOM) and is a Silect channel/partner in North America; competes head-on for VMware-on-SCOM monitoring budgets.
- NiCE IT Management Solutions: Long-standing SCOM management pack vendor whose third-party MP library directly overlaps Silect's MP Studio and MP Author Professional use cases for SCOM customers.
- Squared Up: Best-known SCOM-native dashboard specialist; competes directly with Silect's Grafana and Power BI dashboard products for SCOM visualization and self-service monitoring buyers.
Emerging players
- Aisera: AI-for-IT-operations assistant vendor focused on enterprise ITSM automation; competes with Silect Assistant for the same AI-conversation-with-operational-data use case but at a broader IT scope than SCOM.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Silect social profiles
Digital presenceSilect compliance and trust
Trust signalCompliance4 records
Silect financial estimates
Financial estimateRevenue estimate
Valuation estimate
Silect leadership team
Management profileNumber of profiles
Profiles1 record
Silect funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Silect M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Silect
What does Silect do?
Silect develops and sells specialized software products for Microsoft System Center Operations Manager (SCOM) environments, including management pack authoring and lifecycle tools (MP Studio, MP Author Professional), a web-based self-service portal, AI-powered IT operations assistance (Silect Assistant) built on Model Context Protocol, observability dashboards for Grafana and Power BI, and security and compliance management packs. The company also offers related professional services including consulting, custom development, and SCOM training.
Is Silect a public or private company?
Silect is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Silect founded?
Silect was founded in 2003. It employs 11 to 50 people.
Where is Silect based?
Silect is headquartered in Manotick, Canada, in the North America region.
How does Silect make money?
Five revenue lines are on record. Licensed Software Products are the primary driver. The others are security and Compliance Products, professional Services, training Services and free Tools and Services.
Who are Silect's main competitors?
Broad incumbents on record are New Relic, ServiceNow, Datadog, Dynatrace and SolarWinds. Direct peers are Kelverion, OpsLogix, NiCE IT Management Solutions and Squared Up. Aisera is listed as an emerging player.
Does Silect have an API?
Yes. The Silect Operations Portal includes an extensive REST API and associated development resource kit enabling endless automation scenarios for managing SCOM management packs.
What industry is Silect in?
Silect's product category is IT Operations Management Software. Its primary akta.pro industry code is BPAHAIAI, Systems Engineering & Technical Program Management, with a secondary code of BPAEAHAD, Business Intelligence, Reporting & Visualization Services. Its NAICS code is 51321 and its SIC code is 7372.