HPC Dual
HPC Dual
- Company typePrivate
- Founded2006
- HeadquartersVienna, Austria
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What HPC Dual does
hpc DUAL is a privately held Austrian IT firm founded in 2006 and headquartered in Vienna, with regional operating subsidiaries in Berlin and Cham (Switzerland) covering the DACH region. It builds and operates the BriefButler platform, a dual-delivery software system that routes outbound documents either digitally (email, certified email, eIDAS-compliant digital signatures) or physically (printed, enveloped, and posted) depending on recipient accessibility, automatically falling back to postal delivery when digital channels fail. The platform integrates with Microsoft Word via the BriefButler.Light add-on and embeds inside third-party DMS, ERP, and government software suites.
The company monetizes BriefButler through a hybrid model combining annual subscription fees for usage and support (indexed to country-specific consumer price indices such as VPI 2020 in Austria) with volume-tiered per-send transaction fees for digital and physical delivery, plus pass-through material costs for paper and envelopes. Distribution runs through a dedicated direct sales force (country-level MDs for Germany and Switzerland) complemented by a 40+ partner ecosystem spanning ECM, ERP, postal, identity-verification, and municipal-IT vendors, including Fabasoft, Optimal Systems (KYOCERA Group), FP digital (Deutsche Post), regio iT, KufGem, CM Informatik, and Nect.
The customer base of 1,700+ senders is concentrated in Austrian, German, and Swiss municipal governments and regulated industries (energy, insurance, healthcare, social welfare), with reference customers including Stadt Wien, Stadtgemeinde Krems, Stadtgemeinde Steyr, and MS Sports. hpc DUAL reports 130M+ lifetime shipments, ISO 27001/9001/14001 certifications, full GDPR and eIDAS compliance, government certification as a certified delivery service provider, and European Patent EP 2 738 981 A1 covering the dual delivery method.
HPC Dual firmographics
Firmographics- Name
- HPC Dual
- Legal name
- hpc DUAL Österreich GmbH
- Website
- https://hpcdual.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- HPC Dual
- Ownership category
- akta.pro rank
Where HPC Dual is headquartered
LocationHeadquarters
- HQ city
- Vienna
- HQ country
- Austria
- HQ region
- Europe
Offices3 records
Markets served
HPC Dual business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Dual Delivery Services: Core service revenue from providing dual delivery (digital and physical) solutions. Includes setup, processing fees, and per-send fees. Pricing is quote-based and volume-tiered (higher volumes receive better rates). Subscription and transaction components.
- Printing and Lettershop Services: Physical printing, kuvertierung (enveloping), and postal submission services as part of the dual delivery offering. Materials (paper, envelopes) are charged at daily prices.
- Support and Maintenance: Annual usage fees and maintenance/support charges indexed to inflation (VPI 2020 for Austria, consumer price index for Germany/Switzerland).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Annual | Volume-tiered pricing based on annual shipment volume |
| Subscription | Annual | Annual subscription for software usage and support |
| Transaction based/ take rate | Monthly | Per-send pricing for physical delivery |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
HPC Dual product offering
Product offeringCore offering
HPC Dual offers the BriefButler platform, a dual delivery software that enables organizations to send documents through either digital or physical postal channels within a single automated process. The platform intelligently selects the optimal delivery channel based on recipient accessibility, automatically switching to physical postal delivery when email is undeliverable, and includes integrated eIDAS-compliant digital signatures, complete delivery documentation, and optional Word integration. The company complements the software with associated lettershop services (printing, enveloping, postal submission) and serves government agencies, municipalities, and regulated enterprises across the DACH region.
Product overview
HPC Dual offers a unified product portfolio centered on the BriefButler platform for dual mail delivery. BriefButler serves as the core platform enabling businesses and public administrations to send documents digitally or physically through a single automated process. When digital delivery is not possible (e.g., recipient cannot receive email), the system automatically switches to postal delivery. The BriefButler.Light Word Add-In is included with contracts, allowing direct document sending from Microsoft Word. The platform supports automatic delivery channel switching, integrated digital signatures, and complete delivery documentation, operating across the DACH region (Germany, Austria, Switzerland).
Differentiator
Problem solved
Functional benefit
Brands
- BriefButler: A shipping and delivery software for companies and administrations that enables GDPR-compliant, secure, and fully verifiable digital and automated postal shipping of important documents.
Products and services
- BriefButler
Quantifiable outcome
- 76% less CO₂ emissions compared to traditional physical mail delivery
- +3 more outcomes
Companies that use HPC Dual
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles2 records
HPC Dual technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature5 records
HPC Dual partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- All Consulting AGcoreSwiss consulting firm providing integration and implementation services for BriefButler in Swiss market.
- FabasoftcoreLeading Austrian ECM/software company with integration partnership for seamless BriefButler connectivity.
- Optimal Systems GmbHcoreEnterprise content management provider (KYOCERA Group company) with official partnership announcement for BriefButler integration.
- CM Informatik AGcoreSwiss IT company distributing BriefButler solutions in the Swiss market.
- Axians InformacoreIT services company providing BriefButler distribution and integration services.
- regio iT Gesellschaft für Informationstechnologie mbHcoreGerman IT service provider for public administration with BriefButler product page.
- KufGemminorAustrian e-government solutions provider with dual delivery integration.
- Gemeindeinformatik GmbHminorAustrian municipal IT services provider.
- GEMDAT OÖ GmbH & Co KGminorUpper Austrian municipal IT services provider with dual delivery solution page.
- NordBriefminorGerman postal services provider for Baltic Sea region.
- Last Mile Express GmbH & Co. KGminorGerman last-mile delivery services partner.
- FP digital (Deutsche Post)coreIntegration partnership with Deutsche Post digital services.
Scale indicators6 records
Recent moves7 records
Expansion highlights4 records
HPC Dual competitors and assessment
Company assessmentBroad incumbents
- DocuWare: DocuWare is a globally established document management and workflow automation vendor with strong DACH presence. Its broader DMS/workflow suite encroaches on hpc DUAL's document-routing use cases and could absorb outbound delivery into enterprise contracts.
- Adobe Document Cloud: Adobe's Document Cloud ( Acrobat Sign and related services) covers e-signature and document workflows at global enterprise scale. It is a broader incumbent that increasingly addresses certified digital delivery and agreement automation needs overlapping with BriefButler.
- SER Group (Doxis): SER Group's Doxis platform is a major European ECM/iBPMS vendor with significant DACH and government-sector reach. It addresses similar enterprise document workflow needs and represents a potential full-stack competitor to a hybrid delivery point solution like BriefButler.
- Fabasoft: Fabasoft is a leading Austrian/DACH enterprise content management vendor and BriefButler integration partner. It serves overlapping public-sector and regulated-industry customers and could broaden into automated outbound delivery as an extension to its ECM suite.
- DocuSign: DocuSign is the global leader in e-signature and agreement workflow. Its expanding Intelligent Agreement Management suite overlaps with hpc DUAL's eIDAS-compliant signature and certified delivery capabilities for enterprise contracts.
- Optimal Systems (KYOCERA Group): Optimal Systems is a KYOCERA Group ECM company with a publicly announced BriefButler integration. It competes for the same enterprise and government content management dollars that fund BriefButler deployments.
Direct peers
- SmartDocuments: SmartDocuments provides government-grade document automation and citizen communication tooling in DACH, sharing a similar customer base of municipalities and a complementary role in electronic public-sector correspondence.
- FP digital (Francotyp-Postalia): FP digital is Deutsche Post's hybrid mail/digital postal subsidiary and is also a BriefButler integration partner. It offers the closest direct competitive overlap in certified digital-plus-physical delivery for enterprise and government customers in Germany.
Regional players
- Governikus: Governikus is a Bremen-based provider of e-government infrastructure, qualified electronic delivery, and security components for German public administration. It competes in the same certified electronic delivery space for German government contracts.
Emerging players
- CIB dobreverse: CIB dobreverse is a German provider of mailroom automation and digital document delivery software. It targets similar hybrid mail and inbound mailroom digitization use cases for mid-market and enterprise customers in Germany.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
HPC Dual social profiles
Digital presenceHPC Dual compliance and trust
Trust signalCompliance5 records
HPC Dual financial estimates
Financial estimateRevenue estimate
Valuation estimate
HPC Dual leadership team
Management profileNumber of profiles
Profiles6 records
HPC Dual subsidiaries and ownership
Company hierarchySubsidiaries2 records
HPC Dual funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HPC Dual M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HPC Dual
What does HPC Dual do?
HPC Dual offers the BriefButler platform, a dual delivery software that enables organizations to send documents through either digital or physical postal channels within a single automated process. The platform intelligently selects the optimal delivery channel based on recipient accessibility, automatically switching to physical postal delivery when email is undeliverable, and includes integrated eIDAS-compliant digital signatures, complete delivery documentation, and optional Word integration. The company complements the software with associated lettershop services (printing, enveloping, postal submission) and serves government agencies, municipalities, and regulated enterprises across the DACH region.
Is HPC Dual a public or private company?
HPC Dual is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was HPC Dual founded?
HPC Dual was founded in 2006. It employs 11 to 50 people.
Where is HPC Dual based?
HPC Dual is headquartered in Vienna, Austria, in the Europe region.
How does HPC Dual make money?
Three revenue lines are on record. Dual Delivery Services are the primary driver. The others are printing and Lettershop Services and support and Maintenance.
Who are HPC Dual's main competitors?
Broad incumbents on record are DocuWare, Adobe Document Cloud, SER Group (Doxis), Fabasoft, DocuSign and Optimal Systems (KYOCERA Group). Direct peers are SmartDocuments and FP digital (Francotyp-Postalia). Governikus is listed as a regional player. CIB dobreverse is listed as an emerging player.
Does HPC Dual have an API?
No public API is recorded for HPC Dual.