Plan First Technologies
Plan First Technologies is a privately held Managed Service Provider based in Cortland, NY, delivering subscription-based managed IT, networking, antivirus, backup, hardware, and data recovery services to small and medium businesses in Cortland and surrounding areas.
- Company typePrivate
- Founded-
- HeadquartersCortland, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Plan First Technologies does
Plan First Technologies, Inc. is a privately held Managed Service Provider (MSP) headquartered at 17 Main St., Suite 302, Cortland, NY 13045, serving small to medium businesses and, to a lesser extent, larger organizations throughout Cortland, New York and surrounding areas. The company delivers a unified portfolio of IT services including managed IT services (proactive monitoring and maintenance), technology support (remote and on-site troubleshooting), technology consulting, networking design and implementation, managed antivirus, hardware repair, data recovery, and backup solutions for virtualized environments. Add-on offerings include MSP Remote Access for remote-work connectivity and P1 Ransomware Protection Services.
The underlying technology stack is assembled from established third-party platforms rather than proprietary development: NinjaRMM (NinjaOne) for remote monitoring and management, Bitdefender and Malwarebytes for endpoint protection, Altaro VM Backup for Hyper-V and VMware backup and replication, SonicWall for firewall and network security, Splashtop and TeamViewer for remote access sessions, and Square for payment processing. A web-based client portal and a system tray ticket-submission application serve as customer-facing interfaces, with automated patch management and off-hours antivirus scanning supporting proactive maintenance.
The business model is primarily subscription-based, with managed IT services billed monthly to deliver predictable recurring revenue and decouple cost from incident volume. Supplementary revenue is generated from break/fix services and hardware sales, both transacted on a one-time basis. The go-to-market motion is direct, driven by phone outreach (607-756-9347), in-person consultations at the Cortland office, and organic social channels (Facebook, LinkedIn, YouTube). The company discontinued residential services as of December 31, 2018, concentrating entirely on business clients, and holds a BBB business profile for Cortland. Headcount is reported at 1-10 employees, consistent with a small local services firm.
Plan First Technologies firmographics
Firmographics- Name
- Plan First Technologies
- Legal name
- Plan First Technologies, Inc
- Website
- https://p1tech.net
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Plan First Technologies is a privately held Managed Service Provider based in Cortland, NY, delivering subscription-based managed IT, networking, antivirus, backup, hardware, and data recovery services to small and medium businesses in Cortland and surrounding areas.
- Ownership category
- akta.pro rank
Plan First Technologies industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)
- akta.pro secondary industry
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
Keywords
Where Plan First Technologies is headquartered
LocationHeadquarters
- HQ city
- Cortland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Plan First Technologies business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D
Revenue model
- Managed IT Services (MSP): Monthly subscription-based managed IT services providing ongoing monitoring, maintenance, and support for business technology systems. Billing is done on a monthly basis rather than per ticket or incident, providing predictable IT expenses for clients.
- Break/Fix Services: One-time services for hardware repair, data recovery, and technology support incidents outside of managed services agreements.
- Hardware Sales: Sale of computer hardware including hard drives, memory, power supplies, video cards, and other components.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Monthly Subscription |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Plan First Technologies product offering
Product offeringCore offering
Plan First Technologies is a Managed Service Provider (MSP) that delivers proactive IT monitoring, maintenance, and support to businesses on a recurring monthly subscription. Its portfolio bundles remote monitoring and management, managed antivirus, automated patching, networking design and implementation, hardware repair, data recovery, backup/replication, and IT consulting, delivered through third-party platforms such as NinjaRMM, Bitdefender, Altaro, SonicWall, Splashtop, and TeamViewer.
Product overview
Plan First Technologies is a Managed Service Provider (MSP) offering a unified portfolio of IT services for businesses throughout the United States. The core offering is Managed IT Services (MSP), which provides proactive monitoring and maintenance of business technology including antivirus monitoring, computer updates, device inventory, and priority support. This core service is supplemented by individual service modules including Technology Support (remote/on-site troubleshooting), Technology Consulting (strategic IT advisory), Networking (network design and implementation), Managed Antivirus, Hardware Services, Data Recovery, and Backup Solutions. Add-on capabilities include MSP Remote Access (for remote employee connectivity) and P1 Ransomware Protection Services. All services are delivered through a combination of modern RMM tools, remote session software (Splashtop, TeamViewer), and partnerships with specialized vendors (Altaro, Bitdefender, Gillware). The company primarily serves businesses in Cortland, New York and surrounding areas, having ended residential services as of December 31, 2018.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services (MSP) Proactive managed IT service for businesses, including 24/7 remote monitoring and management, antivirus monitoring, automated off-hours patching, device inventory reports, priority support, and client portal access. Targeted at SMBs and larger businesses in the Cortland, NY region and across the United States.
- Technology Support Remote and on-site IT troubleshooting service covering software and hardware issues. Includes a system tray ticket submission tool that captures screenshots and integrates into the company's ticketing system, plus remote access via Splashtop and TeamViewer.
- Technology Consulting Strategic IT advisory service for businesses, providing comprehensive analysis of technology needs including network infrastructure evaluation, server assessment, printing needs analysis, and internet usage review with actionable recommendations.
- Networking Network design, installation, and troubleshooting for businesses, including WAN/LAN planning, SonicWall firewall and proxy server design and implementation, VPN infrastructure, wireless design, and network integration across multiple platforms.
- Managed Antivirus Proactive antivirus management service powered by Bitdefender, with automated detection, quarantine, and cleaning, scheduled off-hours scanning, direct technician alerts, and Malwarebytes-backed remediation for advanced infections.
- MSP Remote Access Remote access offering that allows managed-services clients' employees to connect to their work devices from home, including account creation, multi-factor authentication setup, and remote session initiation through Splashtop or TeamViewer.
- P1 Ransomware Protection Services Ransomware protection services designed to safeguard business data from ransomware attacks, referenced as part of the backup solutions offering.
Quantifiable outcome
- Automated antivirus quarantine and cleaning reduces response time to virus detection
- +1 more outcomes
Companies that use Plan First Technologies
Customer profileSegments2 records
Ideal customer profiles2 records
Plan First Technologies technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature6 records
Plan First Technologies partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered minor and core.
- Gillware Inc.minorBusiness partner for data recovery services. When invasive data recovery solutions are necessary, Plan First Technologies works with Gillware Inc., an industry-leading data recovery lab. Gillware engineers evaluate drives and estimate recovery costs based on numerous factors.
- AltarocoreProvider of Altaro VM Backup solution for virtual machine backup and replication for Hyper-V and VMware environments. This is a key component of their backup solutions offering for managed clients.
- BitdefendercorePrimary antivirus solution provider used in their managed antivirus services. Bitdefender is deployed via their MSP system and is described as a top-tier, lightweight antivirus.
- SonicWallcoreFirewall and network security solution provider. SonicWall products are used for internet firewall and proxy server design, planning, and implementation services.
- NinjaRMMcoreRemote monitoring and management (RMM) platform used as the backbone of their MSP services. Provides tools for monitoring, managing, and maintaining client technology systems.
- SplashtopcoreRemote access software used for connecting to client devices. Offered as an alternative to TeamViewer for remote support sessions.
- TeamViewercoreRemote access software used for connecting to client devices. Primary remote support tool for technicians to take control of client machines.
Scale indicators1 record
Recent moves6 records
Expansion highlights4 records
Plan First Technologies competitors and assessment
Company assessmentDirect peers
- Integris: Integris is a managed IT services and cybersecurity provider focused on SMB and mid-market clients, offering proactive monitoring, backup, and vCIO services similar to Plan First Technologies' stack.
- Corsica Technologies: Corsica Technologies is a managed IT and cybersecurity services provider serving SMB and mid-market clients with monitoring, support, and backup services analogous to Plan First Technologies' offering.
- CompuData: CompuData is a regional managed IT services and consulting firm serving SMB and mid-market clients with proactive support and infrastructure management — directly comparable in service mix and target market.
- Single Path: Single Path provides managed IT, networking, and cybersecurity services to SMBs, comparable to Plan First Technologies' mix of proactive monitoring, network design, and managed antivirus.
- CMIT Solutions: CMIT Solutions operates a franchise network of MSPs delivering managed IT, cybersecurity, and consulting to SMBs — closely aligned with Plan First Technologies' business model and customer segment.
- Intelligent Technical Solutions: ITS is a managed IT services provider targeting SMBs with co-managed IT, cybersecurity, and help-desk support — overlapping Plan First Technologies' core service portfolio and customer base.
- Ntiva: Ntiva is a national managed IT services provider serving SMB and mid-market clients with proactive monitoring, cybersecurity, backup, and help-desk offerings — directly comparable to Plan First Technologies' MSP service mix.
Others
- SonicWall: SonicWall is a firewall and network security vendor whose products underpin Plan First Technologies' networking services; relevant as a core technology supplier in the MSP stack.
- Bitdefender (MSP Partner Program): Bitdefender is one of Plan First Technologies' core antivirus technology partners and operates a large MSP partner program; it is comparable as an ecosystem enabler for managed security services rather than a direct competitor.
Broad incumbents
- Kforce (Provalus): Kforce owns Provalus, a managed IT and staffing services arm serving SMBs with IT support and consulting, representing a larger incumbent with overlapping managed IT services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat2 records
Key risks6 records
Key highlights6 records
Customer concentration
Plan First Technologies social profiles
Digital presencePlan First Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Plan First Technologies leadership team
Management profileNumber of profiles
Plan First Technologies funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Plan First Technologies M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Plan First Technologies
What does Plan First Technologies do?
Plan First Technologies is a Managed Service Provider (MSP) that delivers proactive IT monitoring, maintenance, and support to businesses on a recurring monthly subscription. Its portfolio bundles remote monitoring and management, managed antivirus, automated patching, networking design and implementation, hardware repair, data recovery, backup/replication, and IT consulting, delivered through third-party platforms such as NinjaRMM, Bitdefender, Altaro, SonicWall, Splashtop, and TeamViewer.
Is Plan First Technologies a public or private company?
Plan First Technologies is a private company. It is classified as unknown and is currently operating.
When was Plan First Technologies founded?
Plan First Technologies was founded in -1. It employs 1 to 10 people.
Where is Plan First Technologies based?
Plan First Technologies is headquartered in Cortland, United States, in the North America region.
How does Plan First Technologies make money?
Three revenue lines are on record. Managed IT Services (MSP) is the primary driver. The others are break/Fix Services and hardware Sales.
Who are Plan First Technologies's main competitors?
Direct peers on record are Integris, Corsica Technologies, CompuData, Single Path, CMIT Solutions, Intelligent Technical Solutions and Ntiva. Others are SonicWall and Bitdefender (MSP Partner Program). Kforce (Provalus) is listed as a broad incumbent.
Does Plan First Technologies have an API?
No public API is recorded for Plan First Technologies.
What industry is Plan First Technologies in?
Plan First Technologies's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAF, Endpoint & Device Management (UEM/MDM) Services, with a secondary code of BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services. Its NAICS code is 541513 and its SIC code is 7370.