Gateway Tech IT Services

What Gateway Tech IT Services does

Gateway Tech IT Services, Inc. is a privately held managed service provider (MSP) headquartered in Longwood, Florida, serving small and mid-sized businesses across Orlando and Central Florida. Founded around 2010, the company offers a 23-service portfolio organized across four pillars: managed IT (IT As A Service with 24/7 monitoring, patching, backup, and help desk), networking infrastructure (Cat-6, fiber optics, coaxial cabling, router configuration), physical security (CCTV, access control, alarm systems), and vertical specialization (notably HIPAA-compliant healthcare IT).

The company's core technology stack is built on partnerships with Microsoft, Cisco, AWS, Dell, Fortinet, VMware, Ubiquiti, and HikVision, enabling it to deliver cloud, networking, security, and hardware services through a single in-house team rather than through subcontracted vendors. The differentiator is the unification of digital IT and physical building security under one provider, contract, and invoice — a model the company positions as unique in the Orlando market.

Revenue is generated through three streams: flat-rate monthly managed IT subscriptions starting at $49.99/month and scaling to $9,000-$20,000+/month for larger deployments, project-based professional services priced $2,000-$25,000, and hourly break-fix support at $90-$250/hour. Go-to-market is consultative direct sales targeting 10-500 employee businesses, with same-day on-site response from the Longwood headquarters and a contractual 15-minute response guarantee. No revenue, funding, or management team information is publicly disclosed.

Name

Gateway Tech IT Services

Legal name

Gateway Tech IT Services, Inc.

Website

https://gatewaytechitservices.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

Gateway Tech IT Services is a Longwood, Florida-based managed IT services provider serving Orlando and Central Florida SMBs, offering unified IT management, networking, cybersecurity, and physical security under a single provider model.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741), Services-Computer Programming Services (7371)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

Helpdesk & End-User Support Services (BPAEABAB), Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Security Operations Center (SOC) as a Service (BPAEADAB), IT Service Desk & End-User Support (L1/L2) (BPAAACAA), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)

Keywords

• Managed IT services
• IT support
• Cybersecurity services
• Network infrastructure
• Physical security systems

Headquarters

HQ city

Longwood

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services (ITaaS): Full IT department management delivered as a monthly subscription service. Includes 24/7 monitoring, automated patching, cloud management, help desk access, and quarterly business reviews. Scales from 10 to 500 employees as businesses add devices and locations.
2. Project-Based Professional Services: One-time implementation projects including network setup/upgrade, cloud migration, cybersecurity audits, server replacement, and new office infrastructure buildouts. Prices range from $2,000 to $25,000 depending on complexity.
3. Hourly IT Support: Break-fix and on-demand IT support billed at hourly rates. On-site support ranges $120-$180/hour, remote support $90-$150/hour, emergency/after-hours $175-$250/hour. Suitable for very small businesses under 10 users with one-time fixes.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Gateway Tech IT Services is a Managed Service Provider (MSP) delivering proactive IT management, cybersecurity, networking, and physical security (CCTV, access control, alarm systems) under a single outsourced IT department model for businesses in Orlando and Central Florida. The core offering is IT as a Service (ITaaS), a flat-rate monthly subscription that includes 24/7 monitoring, automated patching, cloud management, help desk support, and quarterly business reviews, scaled for businesses with 10-500 employees.

Product overview

Gateway Tech IT Services is an IT services and managed service provider offering a comprehensive portfolio of 23 distinct services organized across IT management, networking infrastructure, physical security, and specialized industry solutions. The core offering is IT As A Service (ITaaS), a proactive managed IT model that serves as a complete outsourced IT department including monitoring, patching, cloud management, and help desk support. This core is supplemented by foundational services including IT Support, Cloud and Email Solutions, Data Backup and Recovery, Software Updates and Patching, and System Monitoring. The company also provides extensive networking infrastructure services covering Router Configuration, Coaxial Cabling, Fiber Optics, and Cat-6 Wiring. Physical security is a key differentiator, offering Security Solutions, Access Control, Alarm Systems, and Camera Installation (CCTV). Additional offerings include Managed Service Provider capabilities, Cyber Security and Managed Defense, VoIP and Business Phone Systems, Healthcare IT and HIPAA Compliance, Commercial Sound Systems, Computer and Hardware Solutions, and Software Development. The portfolio is unified under a single-provider model providing one team, one contact, and one invoice for the entire technology environment.

Differentiator

Problem solved

Functional benefit

Products and services

• IT As A Service (ITaaS) Comprehensive managed IT service providing a full outsourced IT department including 24/7 monitoring, automated patching, cloud management, help desk access, and quarterly business reviews. Replaces reactive break-fix IT with a proactive model for businesses.
• IT Support Same-day remote and on-site support for hardware failures, software crashes, connectivity issues, and daily technical needs. Real people answer calls without ticket queues.
• Cloud and Email Solutions Migration to Microsoft 365, cloud storage management, and business email security against phishing, spam, and unauthorized logins.
• Data Backup and Recovery Automated daily backups with tested recovery protocols for fast data restoration following ransomware attacks or server failures, minimizing business disruption.
• System Monitoring 24/7 network and endpoint monitoring with real-time alerts, flagging and resolving incidents before they cause downtime or data loss.
• Networking Solutions Network design, installation, configuration, Wi-Fi optimization, and performance tuning for business infrastructure including structured cabling (Cat-6, coaxial, fiber optics).
• Security Solutions Comprehensive physical security solutions combining access control, alarm systems, and CCTV camera surveillance under one managed service.
• Cyber Security and Managed Defense Advanced cybersecurity services including threat protection, firewall management, endpoint security, email security, and continuous monitoring for defense against cyberattacks.
• VoIP and Business Phone Systems Voice over IP business communication systems providing flexible, scalable phone solutions with advanced features for modern business needs.
• Healthcare IT and HIPAA Compliance Specialized IT services for healthcare providers including HIPAA-compliant security controls, EHR/EMR system management, data encryption, and secure patient data handling.
• Software Development Custom software application development, system integrations, automation solutions, and software upgrades tailored to business workflows.
• Computer and Hardware Solutions Hardware procurement, setup, maintenance, and lifecycle management including computer repair and equipment sourcing.
• Camera Installation (CCTV) HD and IP security camera systems including wired, wireless, NVR/DVR, remote access, and AI-powered smart cameras with professional installation and positioning.

Quantifiable outcome

• 98% client satisfaction rate measured across all support tickets, projects, and managed IT contracts
• +3 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationTechnology partnership for cloud services including Microsoft 365, Azure, and productivity tools. Gateway Tech offers cloud migration and management services using Microsoft infrastructure.
• CiscocoreTechnology or IntegrationNetworking equipment partner providing routers, switches, and network infrastructure solutions for business deployments.
• AWScoreTechnology or IntegrationAmazon Web Services cloud platform partnership for cloud migration, infrastructure management, and hybrid cloud deployments.
• DellcoreTechnology or IntegrationHardware partner for servers, workstations, and enterprise computing equipment for business IT infrastructure.
• FortinetcoreTechnology or IntegrationCybersecurity partner providing firewall and network security solutions for business protection and threat prevention.
• VMwarecoreTechnology or IntegrationVirtualization and cloud infrastructure technology partner for server virtualization and enterprise IT management.
• UbiquiticoreTechnology or IntegrationNetworking equipment partner for wireless access points, switches, and enterprise Wi-Fi solutions.
• HikVisioncoreTechnology or IntegrationAuthorized HikVision Partner for security camera systems. Certified to install, set up, and maintain HikVision's full range of surveillance products including Ultra HD/4K IP cameras, NVR/DVR systems, and AI-powered surveillance solutions.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Fully Managed: Fully Managed is a managed IT and security services provider offering helpdesk, network management, and cybersecurity to SMBs. Comparable subscription model, target customer size, and 24/7 support positioning.
• Ntiva: Ntiva is a managed IT services provider offering managed IT, cybersecurity, cloud, and helpdesk support to SMB and mid-market businesses. Highly comparable in service portfolio, subscription pricing model, and target customer profile to Gateway Tech, though operating at larger geographic scale.
• Dataprise: Dataprise is a managed IT and cybersecurity services provider serving mid-market clients across the Mid-Atlantic and beyond. Comparable in core managed IT, helpdesk, and cybersecurity offerings with subscription-based pricing serving similar 10-500 employee client segments.
• CMIT Solutions: CMIT Solutions is a franchise-based managed IT services provider serving SMBs across the US with managed IT, cybersecurity, and compliance offerings. Highly comparable in target market, flat-rate pricing approach, and core managed IT delivery model.
• Thrive: Thrive is a next-generation managed services provider focused on cybersecurity, managed IT, and cloud services for SMB and mid-market. Directly comparable subscription model and service mix, though significantly larger scale through PE-backed growth.
• Core IT Services: Core IT Services is a regional managed IT services provider offering similar flat-rate managed IT, helpdesk, and networking services to SMBs. Comparable service scope and pricing approach for small business IT outsourcing.

Broad incumbents

• CompuCom: CompuCom is a large IT services and managed services provider owned by Xerox/Odyssey, serving enterprise and mid-market with end-user computing, managed IT, and networking. Broad incumbent with overlapping managed IT capabilities at much larger scale.
• Insight Enterprises: Insight Enterprises is a global IT solutions and managed services provider offering hardware procurement, cloud, and managed IT across enterprise and mid-market. Broad incumbent that competes for managed IT and infrastructure projects similar to Gateway Tech's project services.

Regional players

• BACS Consulting Group: BACS Consulting Group is a managed IT services and consulting firm serving SMB and mid-market clients in the Northeast. Comparable service mix of managed IT, cloud, and cybersecurity with subscription pricing for similar client segments.
• The Fulcrum Group: The Fulcrum Group is a Texas-based managed IT and cybersecurity provider serving SMBs in the Dallas-Fort Worth region. Comparable as a regional MSP with subscription managed IT, helpdesk, and cybersecurity services targeting similar business sizes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/gatewaytech1
• Facebookfacebook.com/gatewaytech1
• LinkedInlinkedin.com/company/gateway-tech-it-services

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gateway Tech IT Services