Gene Johnson Plumbing & Heating
Gene Johnson Plumbing & Heating is a second-generation, family-owned plumbing, heating, cooling, drain/sewer, and electrical service contractor serving residential and commercial customers across the Seattle metro and Western Washington since 1976.
- Company typePrivate
- Founded1976
- HeadquartersSeattle, United States
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What Gene Johnson Plumbing & Heating does
Gene Johnson Plumbing & Heating is a family-owned full-service home comfort contractor operating in the Seattle, Washington metro area since 1976. The company delivers plumbing, heating, cooling, drain/sewer, and electrical services to residential and commercial customers across Western Washington, with three office locations in Seattle (Greenwood and South) and Woodinville that support 24/7 emergency dispatch and same-day response. Service delivery relies on an in-house workforce of licensed plumbers, electricians, and HVAC technicians, supplemented by advanced diagnostic and repair technologies including moisture mapping, thermal imaging, acoustic leak detection, drain camera scoping, hydrojetting, and trenchless sewer repair methods such as pipe lining and pipe bursting. The company is currently in its second generation of family ownership under Dennis and Kimberly, succeeding founder Gene Johnson.
The business generates revenue through professional service fees, repair charges, and equipment installations across its five core service lines. Pricing is quote-based and not publicly disclosed, supported by a promotional structure including 5% discounts for first responders, seniors, and military, $500 off sewer repair promotions, $250 off tankless water heater installations, free diagnostics with repairs, and 12-month no-payment financing on high-efficiency HVAC systems. Authorized dealer relationships with American Standard, Bosch, Daikin, and Mitsubishi Electric enable the company to bundle premium HVAC equipment sales with installation labor. Customer acquisition operates through a direct-to-consumer model combining 24/7 phone booking, online scheduling, location-specific SEO landing pages for 11+ cities, an educational blog, Instagram presence, and a base of over 4,690 customer reviews driving word-of-mouth referrals. The company also operates a customer loyalty program called Gene's Club and a community initiative branded Warm Hearts, reinforcing local brand affinity.
Gene Johnson Plumbing & Heating firmographics
Firmographics- Name
- Gene Johnson Plumbing & Heating
- Legal name
- Gene Johnson Plumbing, Heating, Cooling & Electrical
- Website
- https://genejohnsonplumbing.com
- Company type
- Private
- Founded year
- 1976
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Gene Johnson Plumbing & Heating is a second-generation, family-owned plumbing, heating, cooling, drain/sewer, and electrical service contractor serving residential and commercial customers across the Seattle metro and Western Washington since 1976.
- Ownership category
- akta.pro rank
Gene Johnson Plumbing & Heating industry classification
Industry- Product category
- Residential and Commercial Plumbing, HVAC, and Electrical Services
- NAICS
- Plumbing, Heating, and Air-Conditioning Contractors (23822), Plumbing, Heating, and Air-Conditioning Contractors (238220), Electrical Contractors and Other Wiring Installation Contractors (23821)
- akta.pro primary industry
- Plumbing & Pipefitting Contracting (IMAFALAC)
- akta.pro secondary industries
- Expansion Tank, Circulator Pump & Zone Valve Service (HSAOACAG), Emergency Water Heater Repair & No-Hot-Water Service (HSAOAMAE), Gas Appliance Hookup & Disconnect (Stoves, Dryers, Fireplaces, Grills) (HSAOAKAF)
Keywords
Where Gene Johnson Plumbing & Heating is headquartered
LocationHeadquarters
- HQ city
- Seattle
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Gene Johnson Plumbing & Heating business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D
Revenue model
- Plumbing Services: Full-service plumbing including leak detection, water heater services, drain cleaning, sewer line repair, water softeners, water filtration, repiping, and fixture installation. Revenue generated through service fees, repairs, and installations.
- Heating Services: Boiler installation and repair, furnace services, heat pump services, radiant heating, and heater repair/maintenance. Includes equipment sales and installation.
- Cooling/AC Services: Air conditioning repair, installation, maintenance, and ductless mini-split heat pump services.
- Electrical Services: Electrical installations, upgrades, repairs, wiring, safety devices, EV chargers, lighting, surge protection, panel replacements, and standby generators.
- Emergency/After-Hours Service: 24/7 emergency plumbing response with urgent repair capabilities for burst pipes, slab leaks, and other critical situations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Discount Programs |
| Unit Pricing | Pay-as-you-go | Sewer Repair Promotion |
| Unit Pricing | Pay-as-you-go | Tankless Water Heater Offer |
| Other | Pay-as-you-go | Free Diagnostics |
| Other | Monthly | Financing Available |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Gene Johnson Plumbing & Heating product offering
Product offeringCore offering
Gene Johnson Plumbing, Heating, Cooling & Electrical is a family-owned full-service contractor providing plumbing, heating, cooling, drain/sewer, and electrical installation, repair, and maintenance services to residential and commercial customers across the Seattle and Western Washington area. The company delivers 24/7 emergency response, advanced leak detection, drain camera inspection, hydrojetting, and trenchless sewer repair, and installs major HVAC brands including American Standard, Bosch, Daikin, and Mitsubishi.
Product overview
Gene Johnson Plumbing, Heating, Cooling & Electrical is a family-owned full-service home comfort company offering integrated plumbing, heating, cooling, drain/sewer, and electrical services. The company operates as a unified service offering with certified technicians handling installation, repair, maintenance, and emergency services across all categories. They partner with major equipment brands including American Standard, Bosch, Daikin, and Mitsubishi Electric for heating and cooling equipment sales and installation, while providing comprehensive plumbing and electrical services using their own workforce.
Differentiator
Problem solved
Functional benefit
Products and services
- Plumbing Services Comprehensive plumbing offerings including leak detection, water softeners, emergency plumbing, repiping, garbage disposals, showers and tubs, burst pipe repair, toilet repair and installation, water filtration systems, faucets, fixtures and sinks, gas line services, sump pumps, water heaters, and tankless water heaters, delivered to residential and commercial customers in the Seattle and Western Washington service area.
- Heating Services Heating installation, repair, and maintenance services including boiler installation and repair, heater repair and maintenance, heater installation and replacement, furnace installation and replacement, furnace repair and maintenance, heat pump services, and radiant heating services for residential and commercial customers.
- Cooling/AC Services Air conditioning repair, AC installation, AC maintenance, and ductless mini-split heat pump services for residential and commercial properties in Western Washington.
- Drain & Sewer Services City sewer hookup, drain cleaning, drain camera scoping, French drains, hydrojetting, trenchless sewer repair (pipe lining and pipe bursting), and wet yard services, performed for residential and commercial customers.
- Electrical Services Electrical installations, upgrades and repairs, wiring and rewiring, safety devices, safety inspections, electric vehicle chargers, interior and specialty lighting, surge protection, switches, outlets and dimmers, panel replacements and upgrades, and whole home automatic standby generators for residential and commercial customers.
- 24/7 Emergency Plumbing Response Around-the-clock emergency plumbing response for urgent issues such as burst pipes, slab leaks, and other critical situations, dispatched from company offices across Seattle and Woodinville.
Quantifiable outcome
- Free diagnostics with any repair
- +3 more outcomes
Companies that use Gene Johnson Plumbing & Heating
Customer profileSegments3 records
Ideal customer profiles2 records
Gene Johnson Plumbing & Heating technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Gene Johnson Plumbing & Heating partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor.
- American Standard Heating & CoolingminorAmerican Standard is a major HVAC brand whose products are sold and installed by Gene Johnson Plumbing. The company serves as an installer/dealer for American Standard heating and cooling equipment.
- Bosch Heating & CoolingminorBosch is a European heating and cooling equipment manufacturer. Gene Johnson Plumbing installs and services Bosch HVAC products as an authorized dealer.
- Daikin Heating & CoolingminorDaikin is a global HVAC manufacturer. Gene Johnson Plumbing offers Daikin products as part of their heating and cooling service offerings.
- Mitsubishi Electric Heating & CoolingminorMitsubishi Electric is a leading manufacturer of ductless heat pump systems. Gene Johnson Plumbing installs and services Mitsubishi Electric products including zoned comfort systems.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Gene Johnson Plumbing & Heating competitors and assessment
Company assessmentDirect peers
- Roto-Rooter: Roto-Rooter is a large national plumbing and drain cleaning service franchise serving residential and commercial customers. Directly comparable to Gene Johnson as a multi-trade home services contractor competing for the same residential plumbing, sewer, and emergency service demand.
- Benjamin Franklin Plumbing: Benjamin Franklin Plumbing is a national residential plumbing franchise emphasizing punctuality, upfront pricing, and emergency service — closely mirroring Gene Johnson's positioning around on-time arrival, transparent quotes, and 24/7 availability.
- Mr. Rooter Plumbing: Mr. Rooter is a national plumbing franchise operating under Neighborly, offering residential and commercial plumbing, drain cleaning, and HVAC-adjacent services. Comparable to Gene Johnson as a multi-trade, technician-driven home services business with local franchise execution.
Broad incumbents
- Trane Technologies: Trane Technologies is a global HVAC equipment manufacturer and residential brand selling through local dealers such as Gene Johnson. Relevant as the upstream brand owner supplying heating and cooling equipment that Gene Johnson installs and services.
- HomeServe: HomeServe is a national home repair services and warranty plan provider that partners with local contractors to deliver plumbing, electrical, and HVAC service. Comparable to Gene Johnson as a broader-scale home services player competing for the same residential service demand.
Regional players
- Roth Heating & Cooling: Roth Heating & Cooling is a Seattle-area residential HVAC and plumbing services company with a similar local, family-run operating model and heat-pump expertise. Comparable to Gene Johnson in service mix and Pacific Northwest geography.
- Fischer Plumbing: Fischer Plumbing is a Seattle-based residential plumbing service company serving the greater Puget Sound region. Comparable to Gene Johnson in local residential service focus and Pacific Northwest geography.
- Beacon Plumbing: Beacon Plumbing is a long-standing residential plumbing and HVAC service company serving the Pacific Northwest. Directly comparable to Gene Johnson in geography, multi-trade offering, and family-style local brand.
- Bob Oates Plumbing: Bob Oates Plumbing, Sewer & Rooter is a Seattle-area residential plumbing and sewer service company emphasizing trenchless repair and leak detection. Directly comparable to Gene Johnson in service mix, advanced repair technology, and Western Washington service area.
Others
- Angi (formerly Angie's List): Angi is a leading home services lead generation and marketplace platform connecting homeowners with local contractors including plumbers and HVAC companies. Relevant as an aggregator that influences customer acquisition economics for service businesses like Gene Johnson.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Gene Johnson Plumbing & Heating social profiles
Digital presenceGene Johnson Plumbing & Heating financial estimates
Financial estimateRevenue estimate
Valuation estimate
Gene Johnson Plumbing & Heating leadership team
Management profileNumber of profiles
Profiles2 records
Gene Johnson Plumbing & Heating funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Gene Johnson Plumbing & Heating M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Gene Johnson Plumbing & Heating
What does Gene Johnson Plumbing & Heating do?
Gene Johnson Plumbing, Heating, Cooling & Electrical is a family-owned full-service contractor providing plumbing, heating, cooling, drain/sewer, and electrical installation, repair, and maintenance services to residential and commercial customers across the Seattle and Western Washington area. The company delivers 24/7 emergency response, advanced leak detection, drain camera inspection, hydrojetting, and trenchless sewer repair, and installs major HVAC brands including American Standard, Bosch, Daikin, and Mitsubishi.
Is Gene Johnson Plumbing & Heating a public or private company?
Gene Johnson Plumbing & Heating is a private company. It is classified as family owned and is currently operating.
When was Gene Johnson Plumbing & Heating founded?
Gene Johnson Plumbing & Heating was founded in 1976. It employs 51 to 100 people.
Where is Gene Johnson Plumbing & Heating based?
Gene Johnson Plumbing & Heating is headquartered in Seattle, United States, in the North America region.
How does Gene Johnson Plumbing & Heating make money?
Five revenue lines are on record. Plumbing Services are the primary driver. The others are heating Services, cooling/AC Services, electrical Services and emergency/After-Hours Service.
Who are Gene Johnson Plumbing & Heating's main competitors?
Direct peers on record are Roto-Rooter, Benjamin Franklin Plumbing and Mr. Rooter Plumbing. Broad incumbents are Trane Technologies and HomeServe. Regional players are Roth Heating & Cooling, Fischer Plumbing, Beacon Plumbing and Bob Oates Plumbing. Angi (formerly Angie's List) is listed as an others.
Does Gene Johnson Plumbing & Heating have an API?
No public API is recorded for Gene Johnson Plumbing & Heating.
What industry is Gene Johnson Plumbing & Heating in?
Gene Johnson Plumbing & Heating's product category is Residential and Commercial Plumbing, HVAC, and Electrical Services. Its primary akta.pro industry code is IMAFALAC, Plumbing & Pipefitting Contracting, with a secondary code of HSAOACAG, Expansion Tank, Circulator Pump & Zone Valve Service. Its NAICS code is 23822.