Impact Technology Solutions

What Impact Technology Solutions does

Impact Technology Solutions (ITS) is a privately held IT managed services provider headquartered at 7980 N Brother Blvd, Bartlett, Tennessee, serving small and medium-sized businesses across the Memphis and broader Mid-South region. The firm operates with 1-10 employees and has been active in the regional market for over a decade. Its offering is organized around five core service areas: IT Support & Services (full-service or co-managed), Cyber Security (a custom three-layered approach spanning prevention, mitigation, and recovery), Cloud Services (managed email, secure data storage, cloud infrastructure), Backup & Recovery (disaster recovery solutions), and Compliance & Consulting (HIPAA and financial regulation navigation). A web-based Client Portal supports ongoing service interaction.

The technology stack is conventional managed-IT infrastructure rather than proprietary platform software; no patents, trademarks, API/SDK surface, or AI/ML capabilities are disclosed. The three-layered endpoint security methodology (Prevention → Mitigation → Recovery) is the most differentiated technical concept articulated, paired with domain specialization in HIPAA and financial compliance. ITS also offers a co-managed partnership model designed to work alongside, rather than replace, an internal IT team.

Commercially, ITS runs a sales-led, direct-engagement GTM targeting Mid-South SMBs across multiple verticals — security (Clarion Security), real estate (DSH Real Estate), tax/bookkeeping (Fultz Tax & Bookkeeping Services), dental/medical devices (Cagenix), and other local firms. Revenue is generated through recurring managed services contracts, project-based professional services, and hardware/software sales; pricing is quote-based and not publicly disclosed. The firm has no disclosed funding, M&A activity, partnerships, or external investors.

Name

Impact Technology Solutions

Legal name

Impact Technology Solutions

Website

https://it-impact.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

Impact Technology Solutions is a privately held IT managed services provider in Bartlett, Tennessee, serving small and medium-sized businesses across the Memphis and Mid-South region with IT support, cybersecurity, cloud, backup/recovery, and compliance consulting.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (5415), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Service Desk & Help Desk Services (BPAEAJAA), Hardware & Device Support (PC, Mobile, Peripherals) (BPAAACAB)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud services
• Backup and recovery
• IT compliance consulting

Headquarters

HQ city

Memphis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Managed IT Services: Recurring managed services providing full-service IT support, proactive maintenance, and infrastructure management for businesses. Includes helpdesk support, monitoring, and ongoing technical assistance.
2. Professional Services and Consulting: Project-based professional services including IT consulting, infrastructure planning, security assessments, cloud migration, and technology strategy engagements.
3. Hardware and Software Sales: Hardware acquisition and procurement services, including new PC/fleet upgrades and technology equipment sales as part of infrastructure projects.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Impact Technology Solutions provides managed IT services for small and mid-sized businesses in the Mid-South region. Its core offerings span five areas: IT Support & Services (full-service or co-managed IT team support), Cyber Security (a three-layered prevention/mitigation/recovery endpoint security approach), Cloud Services (managed email and secure data storage), Backup & Recovery (disaster recovery and data protection), and Compliance & Consulting (HIPAA and financial regulatory guidance). A Client Portal supplements these services for customer account access.

Product overview

Impact Technology Solutions offers a unified suite of IT services for Mid-South businesses, consisting of five core service areas: IT Support & Services (full-service or co-managed IT management), Cyber Security (three-layered endpoint security approach covering prevention, mitigation, and recovery), Cloud Services (managed email and secure data storage), Backup & Recovery (disaster recovery solutions), and Compliance & Consulting (HIPAA and financial regulation navigation). These services are complemented by a Client Portal for customer access. The company provides flexible support models ranging from complete infrastructure management to focused project support for internal IT teams.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Support & Services

Quantifiable outcome

• Minimal downtime through rapid support response
• +1 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators2 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• Netgain Technology: Netgain is a managed IT, cloud, and security provider focused on SMB and mid-market regulated clients including healthcare, accounting, and financial services. Its regulated-vertical emphasis and managed-services structure closely match ITS's HIPAA-anchored offering.
• Ntiva: Ntiva is a US-based managed IT services and cybersecurity provider offering helpdesk support, cloud services, backup, and compliance consulting to SMB and mid-market clients. Its full-service and co-managed delivery model mirrors ITS's positioning almost exactly.
• Kelser Corporation: Kelser is a Connecticut-based managed IT and cybersecurity provider serving SMB and mid-market clients with helpdesk, cloud, backup, and compliance services. Its size, geographic concentration, and full-service/co-managed positioning make it one of the closest small-MSP comps to ITS.
• Single Path: Single Path is a managed technology services firm serving SMB and mid-market clients across the Midwest with managed IT, security, cloud, and unified communications. It is comparable to ITS as a similarly sized regional MSP targeting growth-oriented SMB buyers.
• Corsica Technologies: Corsica Technologies is a regional managed IT and cybersecurity firm with a strong focus on regulated and mid-market clients, including healthcare and financial services. Its service mix (managed IT, security operations, compliance) and vertical emphasis closely parallel ITS's HIPAA and financial-compliance wedge.
• Reliable IT: Reliable IT is a Midwestern managed IT services provider focused on SMB clients with a service mix of managed support, cybersecurity, cloud, and backup. Its regional, SMB-first positioning is structurally similar to ITS's Mid-South playbook.
• Dataprise: Dataprise is a managed services, cybersecurity, and cloud provider serving mid-market and SMB customers across multiple US regions. It competes head-to-head with ITS on managed IT, security, backup, and compliance — and operates a similar co-managed offering for clients with internal IT.

Broad incumbents

• US Signal: US Signal is a managed services, cloud, data protection, and network provider serving SMB and mid-market clients across the Midwest. It is a broader incumbent that competes with ITS on cloud, backup, and managed infrastructure offerings.
• ConvergeOne: ConvergeOne is a large US IT services and solutions provider offering managed services, collaboration, cybersecurity, and infrastructure design to enterprise and mid-market customers. It is a broader incumbent whose managed services portfolio overlaps with ITS's offering.
• TPx Communications: TPx is a national managed services and communications provider offering managed IT, cybersecurity, UCaaS, and network services to SMB and mid-market customers. It is a broader incumbent that competes with ITS on managed services but at greater scale and a wider product portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Impact Technology Solutions