Reliable IT
Reliable IT is a privately held Florida-based managed IT service provider, founded circa 1999, delivering flat-fee managed IT, cybersecurity, multi-cloud, and digital transformation services to healthcare, finance, law, and manufacturing clients across the United States.
- Company typePrivate
- Founded1999
- HeadquartersFlorida, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Reliable IT does
Reliable IT is a privately held managed IT service provider (MSP) headquartered in Hallandale Beach, Florida, founded circa 1999 and operating for over 25 years. The firm delivers outsourced IT operations to mid-market and enterprise clients across the United States, organized around six core service lines: Managed IT Services, Cybersecurity Services (including a 24/7 Security Operations Center offering MDR/EDR), Cloud Solutions across AWS, Microsoft Azure, and Google Cloud Platform, IT Consulting (including vCIO and business continuity), Digital Transformation Projects (incorporating AI, automation, and analytics), and Managed Microsoft Services (Azure, Microsoft 365, Fabric, SQL Server, Power BI, Windows).
Its go-to-market is sales-led and vertical-focused, with healthcare as the primary segment (claiming 1,000+ clinics and provider groups served nationwide) and adjacent specialization in finance, law firms, manufacturing, and general business. The company operates a flat-fee subscription pricing model starting at $150 per user per month, layered with project-based professional services revenue and add-on cybersecurity subscriptions. Distribution is direct via website, phone, and email, with content marketing (case studies, blog, LinkedIn) feeding top-of-funnel and free consultations converting bottom-of-funnel. Differentiators emphasized are deep regulatory fluency (HIPAA/HITECH/HITRUST, PCI DSS, SOX, FINRA, GDPR/CCPA, ISO 9001/14001/27001/45001/50001), proactive rather than break-fix service delivery, and multi-cloud expertise. No revenue, headcount trend, or funding history is disclosed; the legal entity is referenced as "RDS of Florida" in terms and conditions, and there is no public listing, parent company, or institutional investor disclosed in available sources.
Reliable IT firmographics
Firmographics- Name
- Reliable IT
- Legal name
- Reliable IT
- Website
- https://reliableit.us
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Reliable IT is a privately held Florida-based managed IT service provider, founded circa 1999, delivering flat-fee managed IT, cybersecurity, multi-cloud, and digital transformation services to healthcare, finance, law, and manufacturing clients across the United States.
- Ownership category
- akta.pro rank
Reliable IT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- ITSM Governance, Compliance & Audit Readiness (BPAEAJAM), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), ITSM Reporting, SLA/XLA & Service Performance Management (BPAEAJAL)
Keywords
Where Reliable IT is headquartered
LocationHeadquarters
- HQ city
- Florida
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Reliable IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Managed IT Services: Ongoing IT support and infrastructure management on a fixed-fee or subscription basis. Covers day-to-day IT operations, troubleshooting, and maintenance. Revenue is generated through recurring monthly or annual fees per user.
- Professional Services: IT consulting and project-based services including system architecture design, network upgrades, software implementation, and digital transformation projects. Typically one-time engagements or discrete project fees.
- Cybersecurity Services: Customized cybersecurity solutions including security assessments, threat monitoring, firewall and antivirus management, employee training, and incident response. Bundled with managed services or sold as add-on.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard managed IT plan starting at $150 per user |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Reliable IT product offering
Product offeringCore offering
Reliable IT is a managed IT service provider that delivers ongoing IT infrastructure management, cybersecurity, cloud solutions, IT consulting, digital transformation, and managed Microsoft services to mid-market and enterprise clients. Services are sold on a flat-fee, per-user subscription basis (starting at $150 per user) and tailored to industry verticals including healthcare, finance, law firms, and manufacturing. The company bundles 24/7 SOC monitoring, help desk, vCIO strategic planning, multi-cloud management, and regulatory compliance support into integrated managed service contracts.
Product overview
Reliable IT offers a unified portfolio of IT services built around six core offerings: Managed IT Services (ongoing IT infrastructure management and support), Cybersecurity Services (custom security solutions with 24/7 SOC), Cloud Solutions (private/public/hybrid cloud across AWS, Azure, and Google Cloud), IT Consulting Services (strategy, assessment, and virtual CIO), Digital Transformation Projects (data migration and AI-enabled process automation), and Managed Microsoft Services (expert management of Microsoft ecosystem products). These services are delivered as integrated solutions tailored to specific industries including healthcare, finance, law firms, and manufacturing, with transparent flat-fee pricing starting at $150 per user.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 1,000+ clinics and provider groups served nationwide
- +4 more outcomes
Companies that use Reliable IT
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles5 records
Reliable IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability2 records
Feature4 records
Reliable IT partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Amazon Web Services (AWS)coreAWS is listed as one of the three major cloud platforms that Reliable provides support for, alongside Microsoft Azure and Google Cloud Platform. Reliable helps businesses migrate to, manage, and optimize their AWS cloud environments.
- Microsoft AzurecoreMicrosoft Azure is one of the three primary cloud platforms Reliable supports, providing cloud migration, management, and optimization services. Azure integration is a key component of their managed Microsoft services.
- Google Cloud PlatformcoreGoogle Cloud Platform is one of the three major cloud providers Reliable offers expertise in, providing businesses with flexibility in their cloud strategy and multi-cloud support.
- MicrosoftcoreReliable offers managed Microsoft services covering the full Microsoft ecosystem including Azure, Office 365, Microsoft 365, Windows, Microsoft Fabric, Microsoft SQL Server, and Power BI. They provide deployment, configuration, monitoring, and ongoing support for Microsoft products.
Scale indicators4 records
Recent moves1 record
Expansion highlights5 records
Reliable IT competitors and assessment
Company assessmentDirect peers
- Marco Technologies: Midwest US managed IT, cloud, and cybersecurity provider serving mid-market clients across healthcare, manufacturing, and professional services. Comparable managed services catalog and vertical approach.
- Stratosphere Networks: Chicago-based managed IT and cybersecurity MSP serving mid-market healthcare, finance, and legal clients with flat-fee pricing and 24/7 help desk. Comparable size, vertical focus, and service catalog.
- Integris (formerly Ntiva before Ntiva acquisition) / NetGain Technology: Mid-market MSP offering managed IT, cybersecurity, cloud, and compliance services with strong healthcare vertical exposure. Similar flat-fee managed services model and regulatory expertise.
- Ntiva: US-based managed IT and cybersecurity provider serving mid-market and SMB clients with flat-fee managed services, cloud, and 24/7 help desk. Highly comparable business model, pricing structure, and vertical mix.
- CMIT Solutions: Franchise-based managed IT services and cybersecurity provider focused on SMB/mid-market with flat-fee pricing and multi-vertical industry specialization. Comparable service portfolio and sales-led GTM.
- Dataprise: Mid-market managed IT services and cybersecurity MSP with national US coverage and similar vertical focus. Direct overlap in managed IT, cybersecurity (SOC/MDR), cloud, and consulting offerings for healthcare, finance, and legal clients.
Emerging players
- Choice Technologies: Regional managed IT and cybersecurity provider with healthcare and legal vertical focus. Comparable flat-fee managed services and compliance positioning at similar scale to Reliable IT.
- IT Support Guys: Smaller US managed IT and cybersecurity provider with similar flat-fee managed services positioning and healthcare vertical exposure. Comparable at the smaller end of the MSP market.
Broad incumbents
- Ricoh USA Managed Services: Major US IT services arm of Ricoh providing managed IT, cloud, and document/workflow services to mid-market and enterprise. Much larger incumbent with overlapping managed services and digital transformation offerings.
- All Covered (Konica Minolta): Large national managed IT services division of Konica Minolta offering managed IT, cloud, cybersecurity, and consulting to mid-market and enterprise across all US verticals. Wider portfolio and scale than Reliable IT but overlapping offering.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Reliable IT social profiles
Digital presenceReliable IT compliance and trust
Trust signalCompliance13 records
Reliable IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Reliable IT leadership team
Management profileNumber of profiles
Reliable IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Reliable IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Reliable IT
What does Reliable IT do?
Reliable IT is a managed IT service provider that delivers ongoing IT infrastructure management, cybersecurity, cloud solutions, IT consulting, digital transformation, and managed Microsoft services to mid-market and enterprise clients. Services are sold on a flat-fee, per-user subscription basis (starting at $150 per user) and tailored to industry verticals including healthcare, finance, law firms, and manufacturing. The company bundles 24/7 SOC monitoring, help desk, vCIO strategic planning, multi-cloud management, and regulatory compliance support into integrated managed service contracts.
Is Reliable IT a public or private company?
Reliable IT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Reliable IT founded?
Reliable IT was founded in 1999. It employs 1 to 10 people.
Where is Reliable IT based?
Reliable IT is headquartered in Florida, United States, in the North America region.
How does Reliable IT make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services and cybersecurity Services.
Who are Reliable IT's main competitors?
Direct peers on record are Marco Technologies, Stratosphere Networks, Integris (formerly Ntiva before Ntiva acquisition) / NetGain Technology, Ntiva, CMIT Solutions and Dataprise. Emerging players are Choice Technologies and IT Support Guys. Broad incumbents are Ricoh USA Managed Services and All Covered (Konica Minolta).
Does Reliable IT have an API?
No public API is recorded for Reliable IT.
What industry is Reliable IT in?
Reliable IT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEAJAM, ITSM Governance, Compliance & Audit Readiness. Its NAICS code is 541513 and its SIC code is 7370.