The Tech Tribe

What The Tech Tribe does

The Tech Tribe is a privately held, bootstrapped Australian subscription community and resource platform that serves owners of Managed Service Provider (MSP) businesses globally. Founded in 2017 by Nigel Moore following the sale of his own MSP, the company is structured as a 100% remote organization with approximately 1-10 core employees spread across four continents. Its core product is a tiered membership (Essentials at $59/month, Growth at $79/month, and an application-only Rainmakers cohort) that bundles a private 24/7 Digital Hub hosting 200,000+ discussion threads, a resource library of 400+ templates and SOPs, monthly done-for-you marketing packs, expert-led courses, white-label authority books, and access to 30+ in-person local meetup chapters worldwide. The Growth and Rainmakers tiers additionally include Growably, a proprietary all-in-one CRM and marketing automation platform that replaces approximately $1,362/month of generic SaaS tools with an MSP-specific, pre-configured solution covering sales pipelines, funnel/website building, email marketing, social scheduling, automation workflows, and appointment scheduling.

The business model is predominantly subscription-recurring with no disclosed external funding, no enterprise contracts, and a 30-day money-back guarantee ("Tribal Taco") that materially lowers the purchase barrier. Go-to-market is community-led, combining word-of-mouth referrals from existing members, free book downloads as lead magnets, organic social presence on LinkedIn and Facebook, free local meetups as sampling events, and the annual ScaleCon conference as a flagship gathering. Around 82% of members are based outside Australia, with concentration in the USA, Canada, New Zealand, the UK and broader Europe, indicating the platform has crossed from a domestic ANZ niche into a globally distributed MSP vertical community of 3,000+ paid members. Revenue diversification beyond subscriptions includes ScaleCon ticket sales and vendor sponsorship negotiated by the in-house IT Manager, though the company remains fundamentally a membership business rather than a software or events business.

The customer base is highly fragmented: every member is an individual MSP owner-operator or small MSP firm, predominantly SMBs, served through a self-serve direct-website funnel with no sales team and no enterprise anchors. This long-tail structure limits concentration risk but also caps per-customer expansion revenue. Distribution is digital-first via thetechtribe.com and the Growably app, supplemented by physical touchpoints through the global meetup chapter network. The company reports zero bans in nine years of community operation, reinforcing its curated, "troll-free" positioning, and derives brand credibility from founder-authored books with strong Amazon ratings and a public "Wall of Love" testimonial library.

Name

The Tech Tribe

Legal name

The Tech Tribe

Website

https://thetechtribe.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

The Tech Tribe is a bootstrapped Australian subscription community and resource platform for Managed Service Provider (MSP) owners, offering tiered memberships ($59-$79/month) plus a proprietary CRM (Growably), a 400+ asset template library, monthly marketing content, and a global network of meetup chapters serving 3,000+ members.

Ownership category

akta.pro rank

Product category

MSP Community and Marketing Platform

NAICS

Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (51621), Business, Professional, Labor, Political, and Similar Organizations (8139)

SIC

Services-Membership Organizations (8600)

akta.pro industry

PRIMARYMPACAJAF

Community Hosting & Membership Platforms

Media, Entertainment & Sports/Digital Media & Content Platforms (Online Video, Podcasts, Creators)/Social Networking & Community Platforms

Keywords

• MSP community platform
• Managed service provider resources
• CRM marketing automation
• Peer support network
• Business growth templates

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D

Revenue model

1. Subscription Membership (Essentials Plan): Core membership providing access to the Tribal Community, Workshops & Courses, Vendor Perks, Local Chapter Meetups, Marketing Campaigns, Ghostwritten Books, Monthly Marketing Assets, Legal Templates, Cybersecurity Templates, and Client Onboarding Templates. Billed monthly at $59/month or annually at $590 (saving $118 per year).
2. Subscription Membership (Growth Plan): Full Tech Tribe membership plus Growably CRM & Marketing Automation Platform ($350+/mo value). Includes unlimited websites, funnels, contacts, campaigns, social media scheduling, email marketing, website chat widget, marketing automations, sales CRM & pipeline, survey builder, QR code builder. Billed at $79/month.
3. Subscription Membership (Rainmakers Plan): Application-only cohort-based MSP Sales & Marketing Accelerator for MSPs wanting to grow fast. Includes everything in Essentials and Growth plus intimate peer group, expert MSP coaching, MSP growth curriculum, and accountability program.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

The Tech Tribe operates a tiered subscription membership community exclusively for Managed Service Providers (MSPs), offering access to a private online portal, 400+ operational and marketing templates, monthly done-for-you marketing content packs, expert-led courses, vendor perks, and local in-person meetups across 30+ cities worldwide. Higher-tier memberships include Growably, the company's proprietary all-in-one CRM and marketing automation platform pre-loaded with MSP-specific campaigns, sales pipelines, funnel builders, and email marketing tools.

Product overview

The Tech Tribe is a MSP-focused growth community offering a tiered membership model. The core offering is The Tech Tribe Membership (Essentials, Growth, and Rainmakers tiers), which provides access to a private community portal, the Tribal Library of 400+ templates and SOPs, monthly done-for-you marketing packs, expert-led courses and workshops, local in-person meetups, white-label authority books, and vendor perks. The Growth and Rainmakers tiers include Growably, a proprietary all-in-one CRM and marketing automation platform that replaces multiple third-party tools (CRM, email marketing, funnel builder, social scheduler) with a pre-configured MSP-specific solution. The product portfolio also includes ScaleCon (annual conference), two published books by founder Nigel Moore (Package Price Profit and Survive & Thrive), and strategic targeted direct mail campaigns.

Differentiator

Problem solved

Functional benefit

Brands

• Growably: An all-in-one CRM and marketing automation platform built specifically for MSPs. Included with Growth and Rainmakers membership plans. Pre-loaded with email campaigns, landing pages, sales pipelines, website templates, and social media content.
• ScaleCon
• The Resource Library
• Monthly Marketing Pack

Products and services

• The Tech Tribe Membership Tiered subscription membership for Managed Service Providers providing access to a private community portal, 400+ templates and SOPs, monthly marketing content, expert-led courses, local meetups, vendor perks, and peer support. Available as Essentials ($59/month), Growth ($79/month), and Rainmakers (application-only).
• Growably CRM and Marketing Automation Platform Proprietary all-in-one CRM, sales pipeline, email marketing, funnel/website builder, social media scheduler, workflow automation, appointment scheduling, survey builder, and QR code builder built specifically for MSPs.
• The Tribal Resource Library (The Vault) Library of 400+ battle-tested operational documents, MSAs, SOPs, legal agreements, DFY marketing assets, and sales scripts that MSP members can download, customize, and deploy immediately.
• Monthly Marketing Packs Done-for-you monthly marketing content delivered to members including email newsletters (Tech for Humans), LinkedIn newsletters, social media posts and graphics, and printed newsletter templates.
• Courses and Workshops Expert-led training including the MSP Marketing Foundations Workshop, The MSP Video Workshop, The Cybersecurity Sales Primer, The TBR Foundations Workshop, and The LinkedIn Growth Map Course.
• White-Label Ghostwritten Books Ghostwritten 80+ page books (e.g., The Guide to Cyber Security, Survival Guide: Business IT, Playbook: Remote Work) that MSP members can brand with their own name and logo to generate leads and establish authority.
• Local Tribal Meetups Monthly in-person networking events hosted by chapter leaders in 30+ cities globally, featuring roundtable discussions, peer knowledge sharing, and community building for MSP owners.
• Targeted Direct Campaigns Strategic one-off marketing campaigns with physical mail components, sales letters, and follow-up sequences designed to generate immediate MSP sales (e.g., Q1 Threat Assessment, Cloud Migration Push, Mid-Market Expansion).
• ScaleCon Annual Conference Annual flagship conference for MSP owners featuring networking, training, and industry insights, bringing together Tech Tribe members and industry peers.
• Rainmakers Program Invite-only cohort-based MSP Sales and Marketing Accelerator including intimate peer groups, expert coaching, growth curriculum, and accountability program on top of the standard membership.

Quantifiable outcome

• Members have doubled their MRR within first 12 months
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Emerging players

• Vendasta: Platform of sales, marketing, and operations tools that lets MSPs serve SMB clients. Overlaps with Growably's CRM/marketing automation use case from the MSP-serving-the-SMB angle.
• Pax8: Cloud distribution marketplace and partner platform built for MSPs. Comparable in vertical focus and community-led growth, but competes for adjacent budget around procurement rather than operations/marketing.

Broad incumbents

• CompTIA: Global IT industry association with certification, training, and community resources. Adjacent in mission (empowering IT professionals and channel partners) though broader than Tech Tribe's MSP-only focus.
• NinjaOne: Endpoint management and RMM platform purpose-built for MSPs and IT departments. Competes with Growably-adjacent tooling and serves the same MSP buyer, though without the community-led GTM motion.
• ConnectWise: Large, established PSA/RMM platform suite for MSPs with community and partner programs. Competes indirectly via an integrated platform play against Tech Tribe's best-of-breed community-plus-tooling bundle.
• Kaseya: Parent of IT Glue and a broad MSP platform suite including RMM, PSA, and security tools. The dominant incumbent in the MSP tooling category and the most likely acquirer/competitor threat.
• IT Glue (Kaseya): MSP-focused documentation and IT management platform owned by Kaseya. Overlaps with Growably's positioning as MSP-native operational tooling and competes for the same MSP budget line.

Direct peers

• MSPAlliance: International trade association and certification body for managed services and cloud providers. Closely comparable community/membership structure serving the same MSP vertical.
• ASCII Group: Long-standing membership organization for MSPs providing peer networking, vendor programs, and local events. Closest comparable to Tech Tribe's community-and-resources model for the same buyer persona.
• Robin Robins / Technology Marketing Toolkit: Marketing-focused training, community, and done-for-you campaigns built specifically for MSPs and IT service providers. Direct overlap with Tech Tribe's marketing-pack, courses, and community positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/techtribers
• LinkedInlinkedin.com/company/the-tech-tribe

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Tech Tribe