Facilitators Network Singapore

What Facilitators Network Singapore does

Facilitators Network Singapore Pte Ltd (FNS) is a Singapore-based private limited company operating as a professional social enterprise in the process facilitation sector. Founded in 2003 (registered as a partnership in 2004 and converted to a Pte Ltd in 2006), the company provides professional facilitation training, services, and certification built around its proprietary FNS 4D Facilitation Model (Discover, Define, Develop, Deliver). Its core product portfolio includes the SPOT 3.0 on Facilitation workshop, the third-edition SPOT on Facilitation book (2023), the FNS Facilitation in Training (FiT) methodology, Right-Minded Teamwork, Specialised Facilitation Workshops, and a Virtual Facilitation Workshop. FNS also supports facilitator certification pathways (CCF, CMF, CLF, CMLF) through its affiliation with the International Institute for Facilitation (INIFAC), and delivers partnership-branded programs such as ExperienceInnovation design thinking training (via ExperiencePoint) and Managing3 business simulations (via SIMDUSTRY).

FNS serves three primary customer segments: government agencies (REACH, MINDEF, Workforce Singapore, Healthcare Services Employees' Union), corporates and enterprises (Microsoft Singapore, Infineon Technologies, Gebrüder Weiss, NUS, Singapore Polytechnic), and non-profit organizations / VWOs (KKH, HCA Hospice Care, Alzheimer's Disease Association, Beyond Social Service, GDAB). The go-to-market combines enterprise field sales via service request forms, event-driven demand generation through workshops and conferences, and a community-led model driven by volunteer and associate facilitators. International reach is delivered through certified licensee partners in China (Shanghai, Beijing, Guangdong, Suzhou, Hangzhou), Japan (Tokyo), Myanmar (Yangon, Mandalay), and India. The business is run with non-remunerated co-founders Prabu Naidu and Janice Lua, a small paid part-time administrative staff, and a network of volunteer facilitators; the company is self-funding, with no institutional investors, no venture capital, and no disclosed revenue. Pricing is quote-based for professional services, training workshops are offered on a non-profiteering basis, and physical products (book, Sticky Sheets) are sold through the FNS eShop at modest unit prices (e.g., SGD 79 per sticky sheet before GST).

Name

Facilitators Network Singapore

Legal name

Facilitators Network Singapore Pte Ltd

Website

https://fns.sg

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Facilitators Network Singapore is a Singapore-based social enterprise that provides professional facilitation training, services, and INIFAC certification built on its proprietary FNS 4D Facilitation Model, serving government agencies, corporates, and NGOs in Singapore and across Asia via licensee partners.

Ownership category

akta.pro rank

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Professional Facilitation Services: Providing facilitation services for corporate retreats, strategic planning, board meetings, stakeholder focus groups, and community engagement sessions.
2. Training and Workshop Programs: SPOT on Facilitation workshops, specialized facilitation workshops, virtual facilitation training, and overseas workshops conducted in China, Japan, Myanmar and other regions.
3. Facilitator Certification: CCF (Certified Competent Facilitator) and CMF (Certified Master Facilitator) certification support and assessment services through INIFAC.
4. Products and Publications: Sale of SPOT on Facilitation book (700gm) and Sticky Sheet supplies (5ft x 10ft) through the eShop.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Facilitators Network Singapore (FNS) delivers professional process facilitation services and structured facilitation training to organizations. Its portfolio centers on the proprietary FNS 4D Facilitation Model and signature SPOT 3.0 on Facilitation workshop, supplemented by FNS Facilitation in Training (FiT), Right-Minded Teamwork (RMT), and Specialised Facilitation Workshops. It also supports INIFAC certification pathways (CCF, CMF, CLF, CMLF), and runs conferences, forums, and Community of Practice sessions.

Product overview

Facilitators Network Singapore (FNS) offers a comprehensive suite of facilitation training programmes and professional services. The core portfolio centres on the SPOT on Facilitation workshop (now at version 3.0) and the accompanying SPOT on Facilitation book (Third Edition 2023), both built around the proprietary FNS 4D Facilitation® Model. Complementary offerings include FNS Facilitation in Training™ (FiT™), Right-Minded Teamwork® (RMT), and Specialised Facilitation Workshops (SFW) such as SPOTlight on Managing for High Performance™. The company also provides virtual facilitation training, professional facilitation services (corporate retreats, strategic planning, board meetings, focus groups), certification pathways (CCF®, CMF®, CLF®, CMLF™) through INIFAC, and partnership products including ExperienceInnovation™ design thinking training and Managing3 business simulation. A physical facilitation tool (Sticky Sheet) and regular conferences/forums round out the ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• SPOT 3.0 on Facilitation Workshop A signature 3-day workshop on process facilitation based on the FNS 4D Facilitation Model, covering tools and practices for engaging people and empowering teams. Aimed at aspiring and current professional facilitators, trainers, coaches, and consultants.
• SPOT on Facilitation (Book) Book by Prabu Naidu and Janice Lua presenting effective tools and practices for facilitators, trainers, coaches, and consultants, built around the FNS 4D Facilitation Model.
• FNS Facilitation in Training (FiT) A facilitation training methodology offered for facilitators in Singapore and overseas markets through licensed partners, combining experiential learning with structured frameworks.
• Right-Minded Teamwork (RMT) A methodology and programme focused on achieving outcomes through effective teamwork and collaboration, offered by FNS.
• Specialised Facilitation Workshops (SFW) Advanced workshops covering specific facilitation techniques such as SPOTlight on Managing for High Performance and SPOTlight on Leading for Success, designed for experienced facilitators and leaders.
• Virtual Facilitation Workshop Workshop designed to help participants master virtual meeting platforms such as Zoom for effective online facilitation and learning sessions.
• Professional Facilitation Services Professional facilitation for corporate retreats, strategic planning, group decision-making, board meetings, and stakeholder focus group consultation and engagement, offered to government agencies, businesses, and NGOs.
• Sticky Sheet – 5ft x 10ft (Blue) Facilitation tool (sticky wall) measuring 5 feet by 10 feet, designed for group brainstorming and visual organization during workshops, sold through the FNS eShop.
• Certified Competent Facilitator (CCF) Certification Support Facilitator certification programme administered by INIFAC, supported by FNS, involving video assessment and documentation of at least 7 distinct cases and demonstration of competencies.
• Certified Master Facilitator (CMF) Certification Support Highest-level facilitator certification from INIFAC, marking excellence in the facilitation industry, with assessment support facilitated through FNS.
• ExperienceInnovation Training (Aware and Learn) Design thinking training programmes licensed through ExperiencePoint, introducing essential design thinking techniques and mindsets in 90-minute or half-day/full-day workshop formats.
• Managing3 Business Simulation Strategic business simulation training on finance, strategy and people – the three leadership pillars – delivered in partnership with SIMDUSTRY.
• Singapore Facilitation Conference and Forums Annual Singapore Facilitation Conference and regular forums / Communities of Practice (CoPs) for professional development, networking, and community building among facilitators.

Named customers16 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

18 partnerships are on record, tiered core and minor.

• International Institute for Facilitation (INIFAC)coreStrategic or Co-development Partner · 1 January 2011FNS has been affiliated with INIFAC since 2011. The partnership supports and encourages INIFAC's Certified Master Facilitator (CMF) and Certified Competent Facilitator (CCF) certification programs. FNS co-founders Prabu and Janice Lua support INIFAC's certification rigor and bilingual certification offerings.
• SIMDUSTRYcoreStrategic or Co-development PartnerFNS is a strategic partner with SIMDUSTRY and is certified to deliver Managing3 business simulation training in Singapore covering finance, strategy and people - the three leadership pillars.
• ExperiencePointcoreOEM/ Whitelabel/ Licensing PartnerFNS is a licensed reseller with ExperiencePoint and has certified trainers to conduct ExperienceInnovation Aware and ExperienceInnovation Learn design thinking training workshops.
• Ryan Group IncminorStrategic or Co-development PartnerFNS is affiliated with The Ryan Group Inc and is certified to provide Tabletop Business Simulations for change, strategy, cost mapping, creativity and innovation, knowledge transfer, and business savvy.
• Dynamic Facilitation AssociatesminorOEM/ Whitelabel/ Licensing PartnerFNS is an approved Dynamic Facilitation Workshop provider in Singapore and Asia by Dynamic Facilitation Associates, USA.
• SPOT Licensee for Shanghai (Certified SPOT Trainers)coreChannel Partner/ Reseller/ DistributorCertified SPOT trainers including Martin Jiang, Annie Xie, William Wu Jiansun, Eddie Ying, Deborah Wang, Michael Zhang, and Cliff Chen deliver SPOT on Facilitation workshops in Shanghai.
• SPOT Licensee for GuangdongcoreChannel Partner/ Reseller/ DistributorKenny Wang Yanguang and Annie Zhang Yanli deliver SPOT and FIT workshops in Guangdong, China.
• Suzhou Industrial Park Human Zhiren Management Consulting Co, LtdminorChannel Partner/ Reseller/ DistributorPartner organization in Suzhou providing facilitation services and training.
• HREC (SPOT partner for Beijing and FIT partner for Shanghai)minorChannel Partner/ Reseller/ DistributorPartner organization delivering SPOT workshops in Beijing and FIT training in Shanghai.
• Shanghai Leverage Enterprise Management Consulting Co., LtdminorChannel Partner/ Reseller/ DistributorPartner organization in Shanghai providing facilitation and training services.
• Capacity Building Initiative (CBI) MyanmarcoreChannel Partner/ Reseller/ DistributorMyanmar partner organization that co-organized the Myanmar Facilitation Conference 2018 with FNS.
• Myanmar Development ProfessionalscoreChannel Partner/ Reseller/ DistributorMyanmar partner organization that co-organized the Myanmar Facilitation Conference 2018 with FNS.
• Beyond Social ServiceminorOthersFNS provides volunteer facilitators to support Beyond Social Service's mission of helping children and youths from less privileged backgrounds break away from the poverty cycle.
• Guide Dogs Association of the Blind (GDAB) SingaporeminorOthersFNS provides volunteer facilitators to support GDAB's mission to help the blind or visually impaired enhance their quality of life through better mobility.
• Alzheimer's Disease Association SingaporeminorOthersFNS provides volunteer facilitators to support ADA's dementia care, caregiver support, and awareness initiatives.
• Muneeswaran Community Services (MCS)minorOthersFNS provides volunteer facilitators to support MCS's community service programs.
• beyond expeditionsminorOthersFNS partners with beyond expeditions for purposeful journeys across wild frontiers.
• KWSH Community Training InstituteminorOthersFNS is honored to be a training provider at Kwong Wai Shiu Hospital Community Training Institute.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• BTS: A global business simulation and experiential learning firm whose Managing3 simulation is licensed to FNS. Comparable product overlap (simulations + facilitation) and similar enterprise buyer profile (leadership development, strategy training) make BTS a direct functional peer.
• The Clearing: A US-based facilitation, change management, and stakeholder engagement firm serving government and enterprise clients. Operates in the same professional-services facilitation category as FNS, with comparable corporate retreat and strategic planning offerings for institutional buyers.
• International Institute for Facilitation (INIFAC): FNS's certification partner since 2011, administering the CCF® and CMF® designations. INIFAC is a direct peer in facilitator certification, the highest-credential segment of the facilitation training market, and a key channel through which FNS delivers certification revenue.
• International Association of Facilitators (IAF): The global professional association for the facilitation industry, of which FNS's founders were members and through which they hosted the first IAF Asia Facilitators Conference (2004). IAF sets facilitation practice standards and certification benchmarks that FNS aligns to, making it the most direct category peer.

Broad incumbents

• Center for Creative Leadership (CCL): Established leadership development research and training provider serving government, corporate, and non-profit clients globally. Comparable in delivering leadership and facilitation-adjacent training to institutional buyers, but with a much larger content and research footprint.
• FranklinCovey: Global leadership and organizational training incumbent (NYSE-listed historically) with content-driven training methodology. FranklinCovey overlaps with FNS in the enterprise leadership training category but at vastly greater scale and a broader portfolio.
• DDI (Development Dimensions International): Global leadership development and training firm serving enterprise and government clients. Overlaps with FNS in the leadership training and assessment market, particularly for government and large institutional clients in APAC.
• Dale Carnegie Training: Long-established global training franchise with a presence in Singapore and across Asia. Competes with FNS in the corporate training category with a much broader portfolio of courses and an extensive licensee network.
• Korn Ferry: Global organizational consulting firm with a substantial leadership and talent development practice. Competes with FNS in the enterprise leadership development and team effectiveness category at the high end of the market.

Emerging players

• ExperiencePoint: FNS's design-thinking training partner, with which FNS is a licensed reseller for ExperienceInnovation workshops. Comparable in the experiential training category, with overlap in facilitation-led, design-thinking offerings for enterprise and government clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/fns.sg
• LinkedInlinkedin.com/company/facilitators-network-singapore

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Facilitators Network Singapore