Business Information Technologies LLC

What Business Information Technologies LLC does

Business Information Technologies LLC (BIT) is a privately held, full-service managed IT services provider founded in 2001 in Westchester, Illinois, serving small to medium-sized businesses primarily in the Chicago metropolitan area, with stated operations extending across Illinois and the United States. The company employs 11-50 staff and is led by founder and CEO Mike Goodridge. BIT holds a BBB A+ rating and is positioned as a one-stop IT partner for SMBs that lack in-house IT departments.

BIT's core offerings span seven interconnected service lines: networking (switches, routers, firewalls, wireless, VPN with redundancy), managed services (automated server/workstation monitoring, patching, antivirus, and auto-ticketing), network security (firewalls, intrusion prevention, defense-in-depth), disaster recovery (a hybrid cloud backup platform combining a local appliance with offsite replication to SAS 70 Type II data centers and virtual-failover capability), Cloud Continuity (offsite virtualization for disaster scenarios), server room and data center architecture, and IT assessment services. The technology foundation is built on Microsoft infrastructure (servers, Exchange, SQL, SharePoint, workstation software) layered with hybrid cloud backup, network monitoring, and virtualization tools.

The business model blends recurring managed services and DRaaS subscriptions with project-based professional services (assessments, server room builds, security implementations). Pricing is not publicly disclosed; lead generation relies on a free-evaluation funnel, phone-based inside sales, on-site consultations, and a basic website plus social presence. BIT does not disclose revenue, has no institutional funding, and operates without documented partnerships or acquisition activity, consistent with an owner-operated regional MSP.

Name

Business Information Technologies LLC

Legal name

Business Information Technologies, LLC

Website

https://bit0101.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

Business Information Technologies LLC is a privately held, BBB A+ rated managed IT services provider founded in 2001, delivering networking, managed services, security, hybrid cloud disaster recovery, and server room architecture to SMBs across the Chicago metropolitan area and Illinois.

Ownership category

akta.pro rank

Headquarters

HQ city

Westchester

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Managed IT Services: Recurring managed services revenue from monitoring, maintaining, and supporting client IT infrastructure including servers, workstations, networks, and security systems. Services include automated updates, patches, antivirus, malware protection, and ongoing maintenance.
2. Disaster Recovery as a Service (DRaaS): Pay-as-you-go monthly subscription for hybrid cloud backup and disaster recovery platform. Includes local backup appliance, off-site replication to SAS 70 Type II data centers, and optional virtual-failover capability.
3. IT Assessment Services: One-time assessment services for evaluating network, server, and desktop performance, security vulnerabilities, and infrastructure condition. Provides detailed analysis with recommendations for improvements.
4. Server Room and Data Center Architecture: Design, implementation, and consulting services for server rooms, wiring closets, and data centers. Includes planning, pre-design services, and project management for infrastructure builds and migrations.
5. Network Security Services: Security policy development, firewall implementation, intrusion prevention systems, antivirus deployment, and network security auditing services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Business Information Technologies LLC provides full-service managed IT for small and mid-sized businesses, including monitoring and automation of servers/workstations, network and security implementation (firewalls, IPS, VPN), and Microsoft infrastructure support (Exchange, SQL, SharePoint). It also delivers a hybrid cloud backup and disaster recovery platform with local appliances, off-site replication to SAS 70 Type II data centers, and virtual-failover, plus IT assessments and server room/data center design.

Product overview

Business Information Technologies LLC is a full-service IT services company offering a unified portfolio of managed services. The core offerings include Networking Services (switches, routers, firewalls, wireless, VPN with redundancy), Managed Services (server/workstation monitoring, automated updates, antivirus), Disaster Recovery Platform (hybrid cloud backup with virtual-failover), Cloud Continuity (offsite virtualization), Network Security Services (firewalls, IPS, defense-in-depth), Server Room Architecture (data center design), and Assessment Services (network/server/desktop performance analysis). The company operates as a BBB A+ rated IT services provider serving the Chicago area and broader United States since 2001.

Differentiator

Problem solved

Functional benefit

Products and services

• Networking Services

Quantifiable outcome

• Recovery time reduced to hours instead of days with disaster recovery platform
• +4 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• Dataprise: National managed services provider delivering managed IT, cybersecurity, backup/DR, and cloud services to SMB and mid-market customers—comparable to BIT on managed services and DRaaS offerings, though serving a broader geography.
• ITsavvy: Midwest-focused IT solutions provider and MSP offering managed services, networking, security, and cloud—directly comparable to BIT on services, customer segment (SMB/mid-market), and Midwest operating geography.
• Burwood Group: Chicago-based IT consulting and managed services firm serving mid-market and enterprise clients across cloud, infrastructure, and managed services—overlapping with BIT's infrastructure and managed services offerings in the same regional market.
• Stratosphere Networks: Chicago-area managed IT services provider serving SMBs with managed services, cloud, and disaster recovery offerings—directly comparable in geography, customer segment, and service portfolio to BIT.
• Heartland Technology Group: Midwest managed IT services and cybersecurity provider serving SMBs with managed services, cloud, backup, and disaster recovery—closely comparable to BIT in services, customer size, and Midwest presence.

Broad incumbents

• US Signal: Managed data center, DRaaS, and cloud services provider based in the Midwest—directly comparable to BIT's DRaaS and cloud continuity offerings, though operating its own data center footprint versus BIT's appliance-plus-replication model.
• Deluxe Business Solutions (Deluxe IT Services): Large, diversified technology and business services provider with broad managed IT and infrastructure offerings—comparable to BIT in offering category but operating at a much larger scale with adjacent verticals beyond pure managed services.
• CDW: Large multi-billion-dollar technology solutions provider headquartered near Chicago, offering hardware, software, and managed/professional services to businesses of all sizes—comparable in geography and broad IT services category but a far larger player.
• Insight Enterprises: Global Fortune 500 solutions integrator offering managed services, cloud, and infrastructure to mid-market and enterprise clients—comparable in service category (managed IT, infrastructure services) but at much larger scale and geographic reach.

Regional players

• NexGen Networks: Regional managed IT services and network infrastructure provider operating in adjacent Midwest geographies with comparable managed services and disaster recovery offerings—comparable to BIT on services but serving a different primary geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/bit0101
• LinkedInlinkedin.com/in/mtgoodridge

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Business Information Technologies LLC