SarvCRM

What SarvCRM does

SarvCRM is a cloud-based Customer Relationship Management platform built and operated by SarvNo Company (شرکت سرونو), a member of Iran's Hamkaran System group — the country's largest provider of business management software. Founded in 2012 and headquartered in Tehran, the platform targets Iranian B2B organizations across verticals including medical equipment, financial services, contracting, industrial raw materials, and immigration services, as well as consumer-facing brands such as Hisense, Alibaba-affiliate marketplaces, and Sheypoor.

The underlying technology is a Persian-language SaaS application with full Solar Hijri (Jalali) calendar support, accessible via web and native iOS/Android apps. Its technical backbone is a REST-API integration layer connecting to Hamkaran's own ERP products (Sepidar, Rahkaran, Rahkaran Cloud) via jointly maintained web services, alongside third-party connectors for Google Workspace, Dropbox, Outlook, VoIP/Asterisk, Kavenegar/SMS.ir SMS gateways, and Saman Kish payments; all customer data resides in Pars Online data centers in Iran. Core modules include customizable dashboards, visual sales pipeline management, workflow automation, a no-code report builder, after-sales service and warranty management, partner relationship management, and a customer self-service portal.

Commercially, SarvCRM operates a hybrid go-to-market combining direct enterprise sales, a 30-day free trial signup (no credit card, mobile-number registration), a publicly listed reseller/partner network across Iran, and content marketing through a Persian blog, SEO, webinars, Telegram/Instagram, and educational collateral. Revenue is generated through SaaS subscriptions and implementation/professional services; pricing is not publicly disclosed. The company is private, bootstrapped within Hamkaran System, and does not disclose revenue, headcount beyond the 11–50 band, or funding.

Name

SarvCRM

Legal name

شرکت سرونو (Sarvno Company)

Website

https://sarvcrm.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

SarvCRM, built by SarvNo under Iran's Hamkaran System group, is a cloud-based, Persian-language CRM platform serving Iranian B2B organizations with native Solar Hijri support and officially certified integration to Hamkaran's Sepidar and Rahkaran ERP suite.

Ownership category

akta.pro rank

Product category

Customer Relationship Management (CRM) Software

NAICS

Software Publishers (513210), Computer Systems Design and Related Services (5415)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Customer Service, Support & Contact Center CRM (HDAEAFAC)

akta.pro secondary industries

Marketing Automation & Campaign Management CRM (HDAEAFAB), Partner Relationship Management (PRM) & Channel CRM (HDAEAFAG)

Keywords

• Customer relationship management
• Cloud CRM software
• Sales pipeline management
• Marketing automation software
• After-sales service management

Headquarters

HQ city

Tehran

HQ country

Iran

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription (Cloud CRM): Cloud-based CRM software licensed on a subscription basis, delivered as a service with monthly/annual billing. Users sign up for a 30-day free trial and convert to paid plans. Pricing is not publicly disclosed and requires consultation with sales team.
2. Implementation & Consulting Services: Professional services including CRM implementation, system customization, user training, and ongoing consulting to support adoption and optimization of the CRM within client organizations.
3. Mobile Application: Native mobile apps for iOS and Android providing access to CRM functionality on mobile devices.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

SarvCRM is a cloud-based Customer Relationship Management (CRM) software platform delivered as SaaS to Iranian businesses, covering the full customer lifecycle across marketing, sales, and after-sales service. The platform includes customizable user dashboards, visual sales pipeline management, workflow automation, no-code analytical reporting, customer self-service portal with online payment, and partner relationship management (PRM). It is offered with a 30-day free trial, supported by native Persian (Farsi) language UI, Solar Hijri calendar, mobile apps for iOS/Android, and official bidirectional integration with the Hamkaresan System ERP suite (Sepidar, Rahkaran, Rahkaran Cloud).

Product overview

SarvCRM is a cloud-based CRM platform developed by Sarvno (سرونو), a member of the Hamkaresan System Group (گروه شرکت‌های همکاران سیستم). The core SarvCRM product is a unified web application covering the full customer lifecycle: marketing, sales, and after-sales service. It is available as a SaaS (cloud) solution with dedicated Android and iOS mobile apps. The platform integrates natively with Hamkaresan System's financial/ERP suite (Sepidar, Raykaran, Raykaran Cloud), providing a 360-degree view of customer and financial data. Key built-in modules include customizable dashboards (کارتابل), sales pipeline (فروش در دست), sales performance reporting (عملکرد فروش), workflow automation (گردش کار), analytics/reporting (تحلیل‌گر), after-sales service management (خدمات پس از فروش), Partner Relationship Management (PRM), customer portal, and online payment capabilities. The platform also offers a 30-day free trial period for new users.

Differentiator

Problem solved

Functional benefit

Products and services

• SarvCRM (نرم افزار CRM سرو) Cloud-based Customer Relationship Management platform for Iranian businesses covering marketing, sales, and after-sales service across the full customer lifecycle. Includes customizable dashboards, visual sales pipeline management, workflow automation, no-code analytical reporting, customer self-service portal with online payments, partner relationship management (PRM), and official bidirectional ERP integration with Hamkaresan System products (Sepidar, Rahkaran, Rahkaran Cloud). Delivered as SaaS with native Persian language UI, Solar Hijri calendar support, and a 30-day free trial.
• SarvCRM Android App (نسخه اندروید) Native Android mobile application enabling sales and service teams to access SarvCRM features on-the-go, including activity management, customer records, notifications, and dashboard views.
• SarvCRM iOS App (نسخه iOS) Native iOS mobile application enabling sales and service teams to access SarvCRM features on-the-go, including activity management, customer records, notifications, and dashboard views.
• SarvCRM Implementation Services (پیاده سازی) Professional services for CRM system implementation, customization, and configuration tailored to the customer's business processes, delivered by the Sarvno (SarvCRM) team as a paid offering alongside the software subscription.
• SarvCRM Customer Support (پشتیبانی) Ongoing customer support service for SarvCRM users, accessible via phone (021-2200-8338 and 021-5200-4274) and the support portal, provided by the SarvCRM Customer Success Team.

Quantifiable outcome

• Organizations report up to 50% increase in sales through timely customer follow-up
• +1 more outcomes

Named customers36 records

Segments10 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature10 records

Partnerships

Six partnerships are on record, tiered core.

• همکاران سیستم (Hamkaran System)coreStrategic or Co-development PartnerSarvCRM is developed and operated by سرونو (SarvNo), which is a member of the همکاران سیستم group — Iran's largest provider of business management software. This membership provides the foundation for the official integration between SarvCRM and همکاران سیستم's ERP products (Sepidar, Rahkaran, Rahkaran Cloud). The integration is jointly developed and maintained by both teams via standardized web services.
• سپیدار (Sepidar) — Hamkaran System ERPcoreTechnology or IntegrationOfficial bidirectional integration between SarvCRM and Sepidar accounting/ERP system. Jointly developed by SarvNo and همکاران سیستم teams via standardized web services. Provides unified customer view including financial data, invoices, and payment status.
• راهکاران (Rahkaran) — Hamkaran System ERPcoreTechnology or IntegrationOfficial bidirectional integration between SarvCRM and Rahkaran ERP system, a solution for larger enterprises with more complex and customizable business processes.
• راهکاران ابری (Rahkaran Cloud)coreTechnology or IntegrationOfficial integration between SarvCRM and the cloud-based version of Rahkaran ERP, enabling cloud-first businesses to sync CRM and financial data.
• Google (Calendar, Drive)Technology or IntegrationSarvCRM integrates with Google Calendar (bidirectional sync of meetings, tasks, and calls) and Google Drive (file access/upload/download) via Google API services.
• پارس آنلاین (Pars Online)coreOthersPars Online is a major Iranian data center (one of the largest in the country) where SarvCRM stores and processes all customer data. This ensures local data residency and compliance with Iranian data regulations.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• HubSpot: Leading SMB-focused CRM and marketing automation platform. Comparable as a horizontal CRM competitor with marketing/sales/service modules similar to SarvCRM's all-in-one positioning.
• Salesforce: Global CRM market leader with Sales Cloud, Service Cloud, and Marketing Cloud. Mentioned in SarvCRM's competitive analysis as requiring costly and unstable custom adaptations for the Iranian market, which positions it as the global benchmark SarvCRM competes against at the high end.
• Microsoft Dynamics 365: Microsoft's enterprise CRM/ERP suite, referenced in SarvCRM's positioning as a global competitor that needs custom adaptations for Iran. Comparable as a broad-platform incumbent targeting the same enterprise CRM use cases.
• Zoho CRM: Broad-suite CRM with sales, marketing, and service modules at affordable price points. Comparable as a feature-rich CRM aimed at SMB/mid-market customers, a similar segment to SarvCRM's domestic target.

Direct peers

• Pipedrive: Sales-focused CRM with pipeline management, workflow automation, and reporting. Comparable as a direct peer for SarvCRM's core sales pipeline and visual deal-tracking functionality.
• Rayan RayanCRM: Iranian CRM vendor offering sales, marketing, and after-sales modules for domestic SMBs. Direct domestic competitor targeting the same Iranian customer base with similar Persian-language localization.
• Freshsales (Freshworks): Sales CRM with built-in phone, email, AI lead scoring, and workflow automation. Comparable as a modern SaaS CRM peer for SarvCRM's sales-led mid-market use case.
• Insightly: CRM with integrated project management and pipeline workflows aimed at SMB and mid-market. Comparable as a peer for SarvCRM's process automation and CRM-plus-operations positioning.
• Bitrix24: All-in-one CRM with sales, marketing, service, and collaboration tools, including free and SMB tiers. Comparable to SarvCRM's unified-platform GTM and self-serve/PLG motion.

Emerging players

• Creatio: No-code CRM and workflow automation platform with sales, service, and marketing modules. Comparable as a peer emphasizing low-code/no-code customization, similar to SarvCRM's no-code report builder and workflow engine.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/sarvcrm
• Facebookfacebook.com/sarvcrm
• LinkedInlinkedin.com/company/sarvcrm

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SarvCRM