Resilience Works

Mental Health Servicesresilienceworks.in

ResilienceWorks is a Bangalore-based private mental health platform offering corporate Employee Assistance Programmes and individual counselling via telecounselling, asynchronous eCounselling, and video channels, complemented by self-assessment tools and wellness content.

Company typePrivate
Founded2017
HeadquartersBangalore, India
Headcount11–50
GTM typeB2B and B2C
OfferingServices

What Resilience Works does

ResilienceWorks Consultation Services Private Limited, operating as ResilienceWorks, is an Indian mental health and counselling services provider headquartered in Bangalore, Karnataka. The company delivers professional counselling, Employee Assistance Programme (EAP) services, and self-help digital resources targeting both corporate employee populations and retail individual consumers across India. Its service portfolio spans telecounselling (synchronous voice), eCounselling (asynchronous messaging), video counselling, and diet counselling, supplemented by a content library branded GoodReads (articles), an interactive self-assessment suite branded LifeTools (including WEMWBS-based Well-being Meter, Depression Scale, Anger Quotient, Sleep Habits assessments), and audio content branded LifeCasts.

The underlying platform is a web-based application accessible at resilienceworks.in with no mobile app and no public API. The platform implements OTP-verified authentication, with corporate users required to register via official corporate email and retail users via personal email, indicating an enterprise-validated identity model tied to corporate subscription contracts. Functional security controls cited on the platform include secure server hosting, encryption technology, and OTP-based session login.

ResilienceWorks operates a dual go-to-market. On the commercial side, it sells corporate EAP subscriptions to enterprises via a direct sales motion with multi-year contract cadence; pricing is not publicly disclosed and is presumably quote-based on employee headcount. On the consumer side, it provides self-serve access for retail individuals via the website. Revenue is not publicly disclosed; no funding rounds, investors, M&A activity, or leadership hires are evidenced in the source material. The company is a privately-held independent entity with no disclosed parent or subsidiaries, serving India exclusively with no international footprint claim.

Resilience Works firmographics

Firmographics

Name: Resilience Works
Legal name: ResilienceWorks Consultation Services Private Limited
Website: https://resilienceworks.in
Company type: Private
Founded year: 2017
Operating status: Operating
Headcount range: 11–50 employees
Short description: ResilienceWorks is a Bangalore-based private mental health platform offering corporate Employee Assistance Programmes and individual counselling via telecounselling, asynchronous eCounselling, and video channels, complemented by self-assessment tools and wellness content.
Ownership category
akta.pro rank

Resilience Works industry classification

Industry

Product category: Mental Health Services
NAICS: Offices of Mental Health Practitioners (except Physicians) (621330), Individual and Family Services (6241)
SIC: Services-Social Services (8300)
akta.pro industry: PRIMARYHLALAEAK
Workplace Mental Health & EAP-Integrated Teletherapy Platforms
Healthcare & Life Sciences/Telehealth Platforms/Behavioral & Mental Health Teletherapy Platforms
SECONDARYBPACAPAO
Wellbeing, Mental Health & Employee Assistance (EAP)
Business & Public Services/HR, Staffing & Recruitment Services/Human Capital Management (HCM) & HR Tech
SECONDARYHLALADAB
Behavioral & Mental Health Virtual Care (EAP/Teletherapy)
Healthcare & Life Sciences/Telehealth Platforms/Employer-Sponsored Virtual Care Platforms
SECONDARYHSADAGAC
Wellness Program Design & Accountability Coaching
Home & Personal Services/Fitness, Wellness & Personal Training/Health Coaching & Lifestyle Wellness

Keywords

Employee assistance programme
Online counselling services
Mental health platform
Workplace wellness solutions
Telecounselling therapy

Where Resilience Works is headquartered

Location

Headquarters

HQ city: Bangalore
HQ country: India
HQ region: Asia

Offices1 record

Markets served

Resilience Works business model

Business model

GTM type: B2B and B2C
Offering type: Services
Cost components: Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

Corporate EAP Subscription: Companies subscribe to ResilienceWorks to provide Employee Assistance Programme services to their employees. Employees access counselling services through their corporate subscription.
Retail Individual Counselling: Individual consumers access counselling services directly through the platform, either through telecounselling, eCounselling, or video counselling sessions.

Pricing tiers

Model	Billing	Price
Subscription	Multi-year contract	Corporate EAP - subscription-based pricing for employee access

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Resilience Works product offering

Product offering

Core offering

ResilienceWorks provides professional mental health counselling services delivered through multiple channels including telecounselling (phone), asynchronous eCounselling (messaging), and video counselling. The company serves corporate clients through Employee Assistance Programme (EAP) subscriptions and individual consumers through direct retail access, supplemented by self-assessment tools (LifeTools) and an article content library (GoodReads).

Product overview

ResilienceWorks operates as a mental health and wellness platform offering a combination of direct counselling services and self-service digital resources. The core offering includes asynchronous eCounselling and synchronous telecounselling (phone and video), supplemented by a corporate Employee Assistance Programme (EAP) for subscribing organisations. The platform provides content resources through GoodReads (articles on mental health topics) and interactive self-assessment tools branded as LifeTools (including the WEMWBS-based Well-being Meter, Anger Quotient, and Depression Scale assessments). Corporate Services extend EAP capabilities to enterprise clients including Gender Diversity and Coaching programmes. The platform is accessible to both corporate employees (via official email registration) and retail individual users.

Differentiator

Problem solved

Functional benefit

Products and services

Online Counselling
Employee Assistance Programme (EAP)
Corporate Services
Diet Counselling
LifeTools Self-Assessment Suite
GoodReads Content Library

Companies that use Resilience Works

Customer profile

Segments2 records

Ideal customer profiles2 records

Resilience Works technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature3 records

Resilience Works partnerships and signals

Strategic signal

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Resilience Works competitors and assessment

Company assessment

Direct peers

ePsyClinic: India-based online mental health platform providing video/text therapy and psychiatry to individuals and organisations. Comparable to ResilienceWorks on remote counselling delivery and Indian target market.
YourDOST: India-based online counselling and emotional wellness platform offering telecounselling, chat and EAP services to corporate and individual users. Closely comparable to ResilienceWorks on delivery model, target customers (corporate EAP + retail) and Indian market focus.
Amaha (formerly InnerHour): Indian mental health platform providing online therapy, psychiatry, self-care tools and corporate EAP programmes. Direct competitor to ResilienceWorks in serving both enterprise clients and individual users across India.
BetterLyf: Indian online counselling platform connecting users with psychologists, counsellors and life coaches via chat, audio and video. Direct peer on async and synchronous counselling for individuals and corporates in India.
Wysa: AI-chatbot-led mental health platform with human therapist escalation, widely adopted via employer and health-plan partnerships globally including India. Comparable as an EAP-adjacent mental health platform serving corporate employees and individual users.
Mindhouse (House of Wellness): Indian corporate wellness platform bundling therapy, mindfulness, fitness and EAP-style services for enterprise clients. Comparable on B2B corporate wellness and Indian market focus.
1to1help.net: One of India's longest-running dedicated EAP providers, offering counselling and wellness services to corporate subscribers. A direct incumbent peer to ResilienceWorks in the corporate EAP category in India.

Broad incumbents

Lyra Health: US-based mental health benefit platform offering EAP, therapy and coaching to enterprise employers. Comparable as an employer-sponsored mental health/EAP platform, though primarily US-focused rather than India.
Practo: Large Indian digital health platform that includes online mental health consultations alongside broader telemedicine services. Comparable as an Indian healthcare delivery incumbent offering mental health services to consumers and corporates.
Optum (UnitedHealth Group): Global health services and EAP incumbent operating Employee Assistance Programmes, behavioural health and virtual care at scale. Comparable as a larger, established EAP/virtual-care player in the same category as ResilienceWorks, but with a much broader portfolio.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

Resilience Works financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Resilience Works leadership team

Management profile

Number of profiles

Resilience Works funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Resilience Works M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Resilience Works

What does Resilience Works do?

Is Resilience Works a public or private company?

Resilience Works is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was Resilience Works founded?

Resilience Works was founded in 2017. It employs 11 to 50 people.

Where is Resilience Works based?

Resilience Works is headquartered in Bangalore, India, in the Asia region.

How does Resilience Works make money?

Two revenue lines are on record. Corporate EAP Subscription is the primary driver. The others are retail Individual Counselling.

Who are Resilience Works's main competitors?

Direct peers on record are ePsyClinic, YourDOST, Amaha (formerly InnerHour), BetterLyf, Wysa, Mindhouse (House of Wellness) and 1to1help.net. Broad incumbents are Lyra Health, Practo and Optum (UnitedHealth Group).

Does Resilience Works have an API?

No public API is recorded for Resilience Works.

What industry is Resilience Works in?

Resilience Works's product category is Mental Health Services. Its primary akta.pro industry code is HLALAEAK, Workplace Mental Health & EAP-Integrated Teletherapy Platforms, with a secondary code of BPACAPAO, Wellbeing, Mental Health & Employee Assistance (EAP). Its NAICS code is 621330 and its SIC code is 8300.